User's Manual

Wireless Optical Mouse

TROUBLESHOOTING

If you have any problems in using the Wireless Optical Mouse, please

consult the Troubleshooting Guide below to see if your problem is listed.

 Wireless Product Does Not Work

• Make sure you have connected the receiver correctly. For optimal

performance, place the receiver at least 8 inches or 20

centimeters away from other electrical devices, such as the

computer, the computer monitor, or external storage drives.

• Make sure you have installed the batteries correctly. Check to

make sure the batteries you have installed are not dead. Try the

batteries in another device.

• If you are working on a metallic surface, try moving the receiver

closer to the mouse or standing the receiver on its side.

• Try unplugging then reconnecting the receiver cable to the

computer.

 Wireless Product Is Not Detected

• Make sure the receiver is connected to the computer correctly. Do

not plug or unplug the receiver while the computer is detecting

the USB device.

• In Windows you may have other system devices that conflict with

the mouse, trackball, or keyboard. Check the IRQ/address settings

of these devices for conflicts, and change the settings as required.

Refer to your computer documentation to make these changes.

• Try unplugging then reconnecting the USB receiver to other USB

port on the computer.

 Screen Cursor Does Not Move Properly