User's Manual
7
5. Troubleshooting
¾ Wireless Product Does Not Work
• Make sure you have connected the receiver correctly.
• Make sure you have installed the batteries correctly. Check
to make sure the batteries you have installed are not dead.
Try the batteries in another device.
• Try unplugging then reconnecting the receiver to the
computer and press the ID button at back of the keyboard.
¾ Screen Cursor Does Not Move Properly
It is possible that the receiver may be too far from the keyboard.
Or the computer monitor (or a large metal object) may be
interfering with the receiver's radio reception. Also, the batteries
may be low. Check the batteries status. You may also need to
re-establish the connection between the keyboard and receiver.