Use Instructions

OrthoSensor, Inc.
1855 Griffin Road
Suite A-310
Dania Beach, FL 33004-2200 USA
www.orthosensor.com
LB-5190 Rev. 6 (EN) 5
08-2020
For further information, contact the OrthoSensor Customer Service Center by phone at + 1 954-577-7770 or by e-mail
at customerservice@orthosensor.com or go to www.orthosensor.com.
VERASENSE TROUBLESHOOTING
Table 1
Issue
Cause
VERASENSE device LED does not light up VERASENSE device batteries are dead
VERASENSE Device not transmitting data
to LinkStation MINI or LinkStation MINI
Evaluation Kit
VERASENSE device is out of wireless
range
MINI Evaluation Kit closer to
MINI Evaluation Kit to achieve an
unobstructed line-of-sight to the
VERASENSE device is powered off
LinkStation MINI Evaluation Kit
VERASENSE device batteries are low
VERASENSE device breakage
VERASENSE device applied load is
beyond limit
components are potentially non-
sterile and non-medical grade.
Ensure patient safety. Discard device
Lag in reported data Software latency
Note: Should any of the issues above arise please contact OrthoSensor Customer service at + 1 954-577-7770 for return or
replacement assistance.
DECONTAMINATION OF PRODUCT RETURNED FOR COMPLAINT INVESTIGATION
This section applies to all VERASENSE devices intended to be returned for complaint investigations. Any device that has been
opened/removed from sterile packaging and exposed to biohazardous material must be sent to central processing within the
hospital for decontamination according to this procedure prior to transport to OrthoSensor. The following guidelines have been
proven effective for cleaning VERASENSE devices but are not guaranteed to result in a safe handling environment or sterilized
devices.
Note: Should a device be clearly marked as having been used on a patient with HIV or infectious disease of equivalent
risk, the device must not be decontaminated but rather documented and destroyed.
Decontamination Procedure:
1. Create cleaning solution in labeled cleaning container by combining 2 ounces (59 mL) of ENZOL Enzymatic detergent
(or equivalent*) per gallon (3.8 L) of warm water.
2. Soak device(s) for 5 minutes. If necessary, use brush to clean any dried-on material.
3. Thoroughly rinse device(s) with clean running water. Dry device(s) and place on clean absorbent pad.
4. Fill labeled disinfection container with enough Cidex OPA solution (or equivalent*) to cover device(s) completely.
5. Immerse device(s) in solution and soak for 15 minutes. Ensure that all devices are 100% covered by the solution.
6. Remove device(s) and rinse for at least one minute with a large volume of clean water. Dry device(s) and place
decontaminated parts on clean absorbent pad.
*If equivalent agent is used, it is recommended to follow manufacturer’s instructions for creating cleaning and
disinfectant solutions. Once this procedure has been carried out, devices may be packaged in the enclosed return
envelope and transported per instructions on return envelope.