Indoor Fireplace User Manual
STOVE STOPS FEEDING PELLETS AND SHOWS
ERROR CODE “H”
Possible Causes: Possible Remedies:
1. One of the two L-250 automatic high temperature switch has
tripped.
The L-250 automatic high temperature switch is located on the
auger housing top and bottom It will send a signal to the control
board if the auger housing overheats. Wait until the stove cools
down. YOU NEED TO INSPECT YOUR UNIT AT THIS POINT.
There might be a problem with another component or the
installation, causing the stove to overheat. Reset the stove and
restart it. Call a technician if you get this code again.
*See procedure below to restart the stove.
CODE BEFORE RESETING TO RESET
H1, H2, H3
OR H4
Heat exchanger and/or exhaust system
is/are clogged. Refer to the owner’s manual
for maintenance procedures.
Press simultaneously for 2 seconds
and
icons .
*** After 3 attempts, reset is no longer possible. Call SBI technical support.
STOVE STOPS FEEDING PELLETS AND SHOWS
ERROR CODE “d”
Possible Causes: Possible Remedies:
1. The hopper lid has stayed open for more than 3 minutes
As a security measure, the auger will stop turning and feeding pellets as
soon as the hopper lid opens. It will resume normal operation as soon as
the hopper lid is closed. However, if the hopper lid stays open for more
than 3 minutes, the unit will stop and a code “d” will appear on the control
board. Close the hopper lid. Reset the unit and start it again.
SMOKE SMELL COMING BACK INTO THE HOME
Possible Causes: Possible Remedies:
1. There is a leak in the vent pipe system.
Inspect all vent pipe connections. Make sure they are sealed with RTV
silicone that has a temperature rating on 500
o
F or higher. Also, seal joints
with UL-181-AP foil tape.
2. The gasket on the combustion/exhaust blower housing has
gone bad.
Inspect the gasket on the combustion/exhaust blower housing to make
sure it is in good shape and replace if necessary.
AUGER MOTOR STOPS FEEDING PELLETS AND COMES BACK ON
Possible Causes: Possible Remedies:
1. The auger motor is overheating
and tripping the internal
temperature shutoff (thermal
protector).
Start by emptying the hopper. Follow procedure described in error code “E” section #6.
30