Warranty Guide
OSP Designs Warrants, to the original purchaser its products to be free from defects in material and workmanship for a period of 90 days. Defects
and damage from misuse, abuse, negligence, alteration, accident, vandalism, rusting, acts of nature or any other event beyond the control of
Home Star Products is not covered. The warranty does not cover cosmetic damage that may result from normal use. Liability for incidental or
consequential damages is excluded. The user assumes all risk of injury resulting from use of this product. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state.
To make a warranty claim, contact Customer Service, provide model number, sales receipt and description of the problem. It is the customer’s
responsibility to prepay freight on any components returned to the factory. Home Star Products will pay return freight on components covered
under terms of warranty.
Our quality standards are among the highest in the industry. Sometimes, no matter how hard we try, there are times when hardware is missing.
Our Parts Department will do everything possible to promptly remedy the problem. Contact us via email parts@ofcestar.net, by Fax
1-909-930-5629, or toll free parts number 1-800-950-7262, Monday through Friday 8:00 a.m. - 5:00 p.m. Pacific Time. Home Star Products P.O.
Box 3520 Ontario, California 91761 USA
Limited
Product Warranty