User Manual

SYLVANIA is a registered trademark of OSRAM SYLVANIA Inc.
E15613
INST1240 revA
Copyright © 2012 OSRAM SYLVANIA Inc. 5/12
For U.S. Purchasers: If the product fails to operate for the specified warranty period, return it, together with
proof of date of purchase, to the retail store where the product was purchased for replacement with the same
or similar product, free of charge. If there are additional questions, please contact OSI’s National Customer
Service & Sales Center at 1-800-654-0089; Fax: [phone]; Email: [e-mail].
For Canadian Purchasers: Warranty claims can be serviced by calling OSL’s National Customer Service & Sales
Center at 1-800-654-0089; Fax: [phone]; Email: [e-mail]. After obtaining a return
materials authorization number (RMA), the product should be shipped, freight pre-paid, to the address
indicated on the RMA.
FAILURE TO FOLLOW THESE PROCEDURES SHALL VOID THE WARRANTY.
OSI AND OSL RESERVE THE RIGHT TO EXAMINE ALL FAILED PRODUCTS TO VERIFY THE CAUSE OF
FAILURE AND SHALL BE THE SOLE JUDGE AS TO WHETHER A PRODUCT IS DEFECTIVE AND COVERED UNDER
THIS WARRANTY.
Imported by:
OSRAM SYLVANIA Inc.
54 Cherry Hill
Danvers, MA 01923
Made in China
Questions, problems, missing parts? Before returning to your retailer, call our customer service
department at 1-800-LIGHTBULB (1-800-544-4828)