User's Manual

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Appendix B: Manufacturers’ warranty
The manufacturer, Oticon, issues a one-year limited warranty to the original consumer
of this product.
This warranty comes into effect upon the date of original purchase of this equipment,
and will remain in effect for one calendar year from that date.
Please notice that extended warranties may apply in your country. Please contact your
local Hearing Care Professional for more information.
What is covered by this warranty?
Any electronic component which, because of workmanship, manufacturing or design
defects, fails to function properly under normal use during the life of this warranty
will be replaced or repaired at no charge for parts or labour when returned to the point
of purchase. Transportation is paid by the customer. If it is determined that repair is
not feasible, the entire unit may be replaced with an equivalent unit upon mutual
agreement of the Hearing Care Professional and customer.
What is not covered by this warranty?
This one-year limited warranty does not cover:
• Malfunctions resulting from abuse, neglect or accident.
• Peripheral accessories as itemised within the product brochure, when such items are
later than 90 days from the original purchase.
• Batteries.
• Instruments connected, installed, used or adjusted in a manner contrary to the
instructions provided.
• Consequential damages and damages resulting from delay or loss of this instrument.
The exclusive remedy under this warranty is strictly limited to repair or replacement
as herein provided.
• Products damaged in transit unless investigated by the shipper and returned to the
warrantor with the investigation report.
The manufacturer reserves the right to make changes in the design or construction
of any of its instruments at any time without incurring any obligation to make any
changes whatsoever on units previously purchased. This warranty is in lieu of all other
expressed warranties by the manufacturer. No representative or person is authorized
to represent or assume for the manufacturer any liability in connection with the sale or
use of this product other than as set forth above.
If your Amigo system requires service under the terms of this warranty, carefully
package the instrument to prevent damage in transit and return it to the point of
purchase. Include a detailed description of the problem, your full name, billing and
shipping address and telephone number.