Warranty Manual

ManualsBrandsOtterBox ManualsCell Phone AccessoriesOtterBox - Strada Series Folio Case for Apple® iPhone® 11 Pro - Espresso Brown

OTTERBOX GLOBAL LIMITED WARRANTY

(“LIMITED WARRANTY”)

LIMITED WARRANTY

Otter Products, LLC d/b/a OtterBox and its affiliated companies worldwide (collectively,

“Otter”) warrants its products (collectively, the “Products”) against defects in

manufacturing, material, or workmanship under normal use and service for their

applicable Warranty Periods, subject to conditions contained in this limited warranty.

Otter does not warrant, and is not responsible for, any smartphone or other device

made by anyone other than Otter. This Limited Warranty will apply only to Products

purchased from an Otter-authorized dealer that is subject to and follows Otter’s quality

controls, unless otherwise prohibited by law.

WARRANTY PERIOD

The following warranty periods apply to the Products (each, a “Warranty Period”):

Product Type

Warranty Period

OtterBox Private Collection and Limited Edition / Specialty Products

One (1) year (two (2) years for Products purchased in the EMEA region) from the

original date of purchase of the Product by a customer from an Otter-authorized dealer

OtterBox Outdoor Collection Products

Lifetime of the Product, which is five (5) years from the original date of purchase of the

Product by a customer from an Otter-authorized dealer

OtterBox Smartphone Cases and Tablet Cases

Lifetime of the product, which is seven (7) years from the original date of purchase of

the Product by a customer from an Otter-authorized dealer

OtterBox Mobile Accessories

Lifetime of the Product, which is two (2) years from the original date of purchase of the

Product by a customer from an Otter-authorized dealer

SOLE AND EXCLUSIVE REMEDY

If a manufacturing, material or workmanship defect arises regarding any Product, and a

valid claim is received by Otter no later than sixty (60) calendar days after the expiration

of the applicable Warranty Period, Otter will, in its discretion: (1) repair the Product

using new or refurbished parts; (2) replace the Product with a new or refurbished

Summary of content (4 pages)

PAGE 1
OTTERBOX GLOBAL LIMITED WARRANTY (“LIMITED WARRANTY”) LIMITED WARRANTY Otter Products, LLC d/b/a OtterBox and its affiliated companies worldwide (collectively, “Otter”) warrants its products (collectively, the “Products”) against defects in manufacturing, material, or workmanship under normal use and service for their applicable Warranty Periods, subject to conditions contained in this limited warranty.
PAGE 2
Product. For purposes of this Limited Warranty, “refurbished” means a product or part that has been substantially returned to its original specifications; or (3) replace the Product with a Product that is the same or of a similar style to the Product customer returned to Otter under this Limited Warranty or a substitute equivalent to customer’s original purchased Product that may not be of like kind (depending on availability).
PAGE 3
THIS LIMITED WARRANTY THAT CONFLICTS WITH ANY SUCH CUSTOMER RIGHTS OR BENEFITS IS NOT APPLICABLE TO CUSTOMERS COVERED BY SUCH LAW OR REGULATION, SO THE EXCLUSIONS AND LIMITATIONS SET OUT IN THIS LIMITED WARRANTY MAY NOT APPLY, OR MAY NOT FULLY APPLY, TO CUSTOMER. WARRANTY DISCLAIMERS EXCEPT AS EXPRESSLY SET FORTH ABOVE, EACH PRODUCT IS PROVIDED SOLELY ON AN “AS IS” BASIS AND OTTER MAKES NO OTHER WARRANTIES OF ANY KIND.
PAGE 4
CONTAINED IN THE FOREGOING DEVICES. NOTWITHSTANDING ANY DAMAGES THAT CUSTOMER MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE AGGREGATE LIABILITY OF OTTER AND ANY OF ITS DISTRIBUTORS AND/OR SUPPLIERS WILL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR ANY PRODUCT GIVING RISE TO LIABILITY.