How to Guide

MALFUNCTION AND POTENTIAL ROOT CAUSES
Problem
Cause
Solution
Nozzle pulls out but no water
Cleaning water don't spurt out
Insufficient water pressure
out of the nozzle
Water temperature is not hot
The seat temperature is not hot
Wind temperature is low
Deodorization effect is not good
Big noise in deodorization
Tank leakage
If none of the solution explained above work, call customer service right away.
Do not attempt to disassemble the toilet yourself or without customer service supervision.
Press nozzle clean key by mistake
Inlet hose twisted leads to jam
Tap water no pressure
Clean nozzle jammed
Filter jammed
Inlet net jammed
The water temperature is set to
ambiant emperature
Hot water reserve tank is empty
Seat temperature is set to
ambiant temperature
Energy saver is ON
Wind temperature is set to
ambiant
Filter is jammed by dust
The water drain bolt is loosing
Press nozzle or bidet cleaning
Get rid of the hose twisted
Confirm tap water have pressure
Wash the spout
Replace filter
Wash the ne
Reset warm water temperature
by remote control
Press stop key and wait
for about three minutes
Increase the seat temperature
setting with the remote control
Turn OFF energy saver
Increase the wind temperature
setting with the remote control
Clean the filter with warm water
Clean the vent duck leading
to the filter
Tighten the water drain bolt
COMMON TROUBLESHOOTING
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