How to Guide

1 YEAR WARRANTY
16
LIMITED 1 YEAR WARRANTY
The DISTRIBUTOR warranty is valid for a period of 1 year after purchased. Improper us of this product or any deviation
to the general guidance given in the user manual will void the warranty. This non-transferable warranty applies only to the
original purchaser and proof of purchase is required for all claims.
This warranty applies to the DISTRIBUTOR toilet installed for residential use only.
The DISTRIBUTOR warrants that, when installed in accordance with the Recognized Plumbing Industry Practice, the
toilets are free of manufacturing defects for a period of one (1) year from the date of purchase.
The DISTRIBUTOR will repair or replace the damaged product or parts only if they were installed and used in a proper
way according this user manual.
Before accepting to repair or replace the product, the DISTRIBUTOR is entitled to send a representative to inspect the
product. We will offer free charge service for inspecting, repairing and replacing for items within this warranty
period; However the freight charges are the customer’s responsibility.
INFORMATION ABOUT YOUR WARRANTY COVERAGE
This warranty does not cover damages or failure attributable to:
Toilets installed with obvious visual defects.
Rough handling or improper operation.
The presence of sediment or impurity in the water supply system used.
Defects or damages caused by installation that does not comply strictly with the instructions set forth in the
Recognized Plumbing Industry Practice.
Defects or damage to toilets caused by severe accidents (e.g.
electric surge, etc.)
Damage caused by or standing water from leaking pipes, faucets, household appliances, etc.; Up to and
including
and any damage caused by acts of God.
NOTES ON WARRANTY
This warranty applies only to the original purchaser and installation site and is not transferable.
FOR WARRANTY SERVICE
To make a claim, contact the DISTRIBUTOR no later than 30 days following the date of discovery or detection of
defect.
Proof of purchase, such as the bill of sale is mandatory when requesting warranty service.
The DISTRIBUTOR reserves the right to designate a representative to inspect the vanity for analysis.
No unauthorized person, installer, dealer, agent or employee of the DISTRIBUTOR or any representative is entitled
to assume any liability on behalf of the DISTRIBUTOR relating to the sale of this product or has the authority to
increase or alter the obligations or limitations of this warranty.
CONSUMER RESPONSIBILITIES
The DISTRIBUTOR does prohibit the use of harsh abrasive cleansers on any of its products. Harsh cleansers will
damage the inner workings of the toilets.
For daily maintenance, use a wet cloth and a soft liquid cleaner.
Never use abrasives or cleaners containing acetone, chlorine or strong bleach, scrapers, metallic brushes, nor other
objects or products which can graze or tarnish surfaces.