Overland Storage REO 9000 with ProtectionPAC Software Disk-Based Backup-andRecovery Appliance Setup Guide
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Setup Guide Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Chapter 1 Reviewing REO 9000 Concepts and Requirements . . . . . . . . . . . Important Concepts to Understand . . . . . . . . . . Internet SCSI (iSCSI) Protocol . . . . . . . . . . . . Fibre Channel (FC) . . . . . . . . . . . . . . . . Disk-to-Disk-to-Tape (D2D2T) Backup Capabilities . . . Redundant Array of Independent Disks (RAID). . . . . Tape Emulation . . . . . . . . . . . . . . . . . .
Overland Storage REO 9000 with ProtectionPAC Software Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Setting the Time and Date Information . . . . . . . . . . . . . . . 60 Configuring the Systems Involved in the Backup Process . . . . . . . . . 61 Mapping a Network Drive to the REO Appliance (Windows Only). . . . Establishing Communication . . . . . . . . . . . . . . . . . . . 61 61 Changing the Volume Setup or Creating Logical Volumes . . . . . . . . 63 Using the Default Volume Setup . . .
Setup Guide Appendix A Sharing Access to a REO 9000 Between Multiple Systems . . . . . . . . 115 Configuring Devices as Shared Devices. . . . . . . . . . . . . . . 116 Accessing a Shared Device. . . . . . . . . . . . . . . . . . . . 117 Appendix B Basic Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . 119 Using the SoftKey Reset Option . . . . . . . . . . . . . . Sending the Log Files to Technical Support . . . . . . . . . Unable to Access the REO Appliance . . . . . . . . . . .
Overland Storage REO 9000 with ProtectionPAC Software 8 X Contents
Preface The Overland Storage REO 9000 Disk-Based Backup-and-Recovery Appliance takes the lag time, expense, and burden out of backing up critical data and works seamlessly within current storage environments. The REO Appliance performs faster than traditional disk-based storage methods and serves as a shared network resource by utilizing highcapacity disks, high-speed Ethernet and Internet SCSI (iSCSI) connectivity, and unique software intelligence capability from Overland Storage.
Overland Storage REO 9000 with ProtectionPAC Software 10 X Preface
1 CHAPTER Reviewing REO 9000 Concepts and Requirements The main steps involved in preparing to set up the REO Appliance include: Step 1 Understanding the concepts of iSCSI, Fibre Channel (FC), disk-to-diskto-tape (D2D2T) backup, redundant array of independent disks (RAID), tape emulation, logical volume management (LVM), and how the REO Appliance fits into the picture.
Overland Storage REO 9000 with ProtectionPAC Software Fibre Channel (FC) Instead of, or in addition to, using iSCSI and the TCP/IP protocol to transmit information over a network, you also have the option of using a SAN that makes use of the FC and Small Computer System Interface (SCSI) protocols.
Setup Guide Disk-to-Disk-to-Tape (D2D2T) Backup Capabilities The REO Appliance is a storage resource used by a single backup server or shared by multiple backup servers using an Ethernet or FC network. By using standard backup software, you can copy backup data that resides on the REO Appliance to tape for long-term data retention.
Overland Storage REO 9000 with ProtectionPAC Software The following diagrams show two different ways of configuring a REO Appliance with multiple backup servers.
Setup Guide Management browser interface (console) LAN Server 1 Server 2 Server 3 Server 4 Server 5 Server 6 Server 7 Server 8 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 Backup server 10/100 Management Backup server SCSI SCSI Tape sub-system Tape sub-system REO Redundant Array of Independent Disks (RAID) RAID provides convenient, low-cost, reliable storage by saving data on more than one disk drive si
Overland Storage REO 9000 with ProtectionPAC Software If you use a RAID 5 configuration, you can also set aside a disk drive for each physical host (controller); that is, you can create a hot spare. These disk drives remain in standby mode, and you can use them immediately if another disk fails.
Setup Guide Network For best results, Overland Storage strongly recommends that you use a dedicated GbE network to share the storage resources on the REO Appliance among multiple backup servers. To ensure optimum performance, always use the appropriate patch cables to connect the REO Appliance to the backup-server storage network. To select the appropriate cables, use the following guidelines: If you intend to use GbE, you must use Category 5E (or better) cables for GbE connections.
Overland Storage REO 9000 with ProtectionPAC Software Setting the SCSI Time-Out Value in Windows Environments If you intend to use your REO Appliance in a Windows environment, be aware that there are certain operating conditions in which time-out errors might occur. These errors usually result in the system reporting a disk failure for the associated REO Appliance disk drive or drives. (These errors might be reported as iSCSIPrt errors in the System Log of the Event Viewer.
2 Setting Up the REO 9000 CHAPTER The main steps involved in setting up the REO Appliance include: Step 1 Unpacking the REO Appliance, and reviewing safety guidelines. Step 2 If you intend to position the REO Appliance in a rack, attaching the required components. Step 3 Connecting the REO Appliance to the management LAN. Step 4 Connecting the REO Appliance to the application and backup servers, SAN for the backup servers, or FC. Step 5 Connecting external SCSI devices. Step 6 Attaching the power cords.
Overland Storage REO 9000 with ProtectionPAC Software 1 Unpack the REO Appliance. The shipping container contains the following: Overland Storage appliance chassis Depending on which version of the product that you purchased, either 12 or 24 disk carriers and disk drives Power cords (U.S.) (Approved cord sets shall be used in countries outside North America.
Setup Guide Positioning the REO Appliance in a Rack Caution: Due to the weight of each rack-mounted unit when it is fully extended, you should install units from the bottom up. Extending a unit that has empty spaces beneath it might cause the rack to tip forward or might cause personal injury. Overland Storage recommends that two people support and slide the unit in the rack.
Overland Storage REO 9000 with ProtectionPAC Software 2 Locate the screw holes in the front and rear rails of the rack where the REO Appliance slides will be installed. The unit uses 5U of rack space. Location of rails and mounting hardware Nut plates, slide rails, bar nuts, and mounting screws REO90007 REO90051 3 Fasten each outer slide by using 10-32 screws (with washers, if needed) and one nut plate.
Setup Guide Select slots in the mounting brackets so that the length of the assembly equals the distance between the front and rear rails of the rack. Nut Plate REO90063 Note: When fastening the adjustable bracket, allow room for the slide to pass by the inside of the rack. 4 Tighten all the screws. 5 If they are not already locked in the extended position, pull the intermediate slides toward the front (out of the rack) so that they lock in the extended position.
Overland Storage REO 9000 with ProtectionPAC Software 6 At the front of the rack, lift the REO Appliance to its installed height, engage the inner slides mounted on the REO Appliance with the intermediate slides protruding from the rack, and slide the REO Appliance toward the rack until the inner slide-lock engages the intermediate slide. This leaves the entire REO Appliance protruding from the rack, locked in position, supported by the slide rails.
Setup Guide 9 Slide the REO Appliance into the rack, and attach the captive screw on each panel extension (left and right sides) to the rack and nut plate. REO90006 Installing the Disk Carriers and Disk Drives The disk carriers, which contain the disk drives, are packaged separately, which allows you to insert them into the chassis after you have installed the chassis in the rack. 1 Remove the package of desiccant from each slot in the chassis.
Overland Storage REO 9000 with ProtectionPAC Software Connecting the REO Appliance to the Management LAN X Using the Management Port (10/100), connect the REO Appliance to your LAN via the twisted-pair network cables.
Setup Guide Connecting the REO Appliance to the Network Use the following instructions to connect your REO Appliance to your backup servers, SAN, or FC switch. 1 For iSCSI connectivity, use Data Port 1 to connect the REO Appliance to a backup server via the twisted-pair network cables. Data Port 2 Data Port 1 2 For additional iSCSI connectivity, use Data Port 2 to connect the REO Appliance to a second backup server via the twisted-pair network cables.
Overland Storage REO 9000 with ProtectionPAC Software Connecting External Devices to the REO Appliance The REO Appliance includes two Ultra320 SCSI ports, which support SCSI devices such as medium changers and tape drives. You can use a chain formation to assign up to 15 SCSI IDs to each port. To connect SCSI devices to your REO Appliance X On the rear of the REO Appliance, attach the applicable devices to the SCSI ports.
Setup Guide Each power supply contains: A socket for insertion of an AC line cord. A two-color LED for indicating the status of the power supply. When AC is applied to the supply and standby voltages are available, the LED becomes red. When all outputs are available, the LED becomes green. If the power supply fails, the LED becomes red. A latch for releasing the power supply from the REO Appliance. A handle for pulling the power supply out of the REO Appliance.
Overland Storage REO 9000 with ProtectionPAC Software 30 X Setting Up the REO 9000
3 CHAPTER Using the REO SoftKey to Start the REO 9000 The main steps involved in using the key to start the REO Appliance include: Step 1 Making a backup copy of the key. Step 2 If your network does not use DHCP, manually editing the configuration and network files on the key. Step 3 Connecting the key to the REO Appliance. Understanding What the REO SoftKey Is The REO SoftKey is a removable USB disk drive on a key ring.
Overland Storage REO 9000 with ProtectionPAC Software Backing Up Your REO SoftKey (Pre-Configuration) Make a backup copy of all the files on the REO SoftKey before and after you configure it. 1 Remove the cap from the REO SoftKey, and insert it into a USB port on a Windows 2000, 2003, or XP system that contains active virusprotection software.
Setup Guide Editing the Configuration File (for a non-DHCP or UNIX Management System) 1 With the key still inserted into a USB port on a Windows 2000, 2003, or XP system that contains active virus-protection software, browse to the software-key disk drive. 2 Open the ipkey folder, and locate the ifcfg-eth0 file. The ifcfg-eth0 is the configuration file for the Management Port on the REO Appliance. Open the ipkey folder, right-click ifcfg-eth0, and click Properties.
Overland Storage REO 9000 with ProtectionPAC Software 6 Make the following changes: Change the BOOTPROTO field from dhcp to static (make sure that you enter it in lowercase). After the BOOTPROTO line, enter lines for IPADDR, NETMASK, NETWORK, and BROADCAST, and, in each corresponding field, enter the IP address you selected for the management interface for the REO Appliance on your network. Note: You do not need to modify the other fields at this time.
Setup Guide 10 Change the contents of the GATEWAY field to the applicable IP address, and save and exit the file. Note: If you are using a direct connection (private network), leave the GATEWAY address as 0.0.0.0. 11 Remove the REO SoftKey from the system by doing the following: a Double-click the Unplug or Eject Hardware icon, located in the system tray (lower-right corner of the task bar).
Overland Storage REO 9000 with ProtectionPAC Software Connecting the REO SoftKey to the REO Appliance 1 Insert the REO SoftKey into the USB port located on the back of the REO Appliance. Insert the key. 2 To turn the REO Appliance on, press and hold the power button for approximately 1 second. Important: If you purchased multiple units, enable power to only one unit at this point; you must set up one unit at a time.
Setup Guide The power button is located on the front of the appliance. The power button is a momentary contact device that needs to be pressed and held for about 1 second to begin the power-up sequence. Press and hold the power button for 1 second. After you turn the power on, the REO Appliance performs a self-test process and loads the necessary information from the REO SoftKey. Following successful completion of the self-test, which takes several minutes, you should hear 3 beep tones.
Overland Storage REO 9000 with ProtectionPAC Software 38 X Using the REO SoftKey to Start the REO 9000
4 CHAPTER Configuring the Management System The main steps involved in configuring the management system include: Step 1 Establishing communication with the REO Appliance by mapping it to a drive letter (Windows only). Step 2 Verifying that the gateway and Management Port information are correct. Step 3 Entering the GbE Data Port, Fibre Channel, and system information. Step 4 Setting up your logon information. Step 5 Configuring e-mail alerts. Step 6 Setting the applicable time zone information.
Overland Storage REO 9000 with ProtectionPAC Software 3 Use the default network drive displayed or select another drive from the list. Tip: For consistency, Overland Storage recommends that you select a drive letter, such as drive Z, that is available to all systems on the backup network. 4 In the Folder box of the Map Network Drive dialog box, type \\REO\programs, and make sure that the Reconnect at login box is cleared.
Setup Guide Tracking Configuration Information As you complete the configuration process by following the steps outlined in this and subsequent chapters, use the following forms to note what information you enter. Important: This information will be useful if you have to reconfigure the REO Appliance for any reason, such as a lost or damaged REO SoftKey.
Overland Storage REO 9000 with ProtectionPAC Software REO Device Configuration Page REO Device ID 0 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max. Size: iSCSI Target Name: Connection Type: iSCSI or FC iSCSI Initiator Name: Initiator IP Address: REO Device ID 1 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max.
Setup Guide REO Device Configuration Page (continued) REO Device ID 8 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max. Size: iSCSI Target Name: Connection Type: iSCSI or FC iSCSI Initiator Name: Initiator IP Address: REO Device ID 9 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max.
Overland Storage REO 9000 with ProtectionPAC Software REO Device Configuration Page (continued) REO Device ID 16 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max. Size: iSCSI Target Name: Connection Type: iSCSI or FC iSCSI Initiator Name: Initiator IP Address: REO Device ID 17 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max.
Setup Guide REO Device Configuration Page (continued) REO Device ID 24 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max. Size: iSCSI Target Name: Connection Type: iSCSI or FC iSCSI Initiator Name: Initiator IP Address: REO Device ID 25 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max.
Overland Storage REO 9000 with ProtectionPAC Software REO Device Configuration Page (continued) REO Device ID 32 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max. Size: iSCSI Target Name: Connection Type: iSCSI or FC iSCSI Initiator Name: Initiator IP Address: REO Device ID 33 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max.
Setup Guide REO Device Configuration Page (continued) REO Device ID 40 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max. Size: iSCSI Target Name: Connection Type: iSCSI or FC iSCSI Initiator Name: Initiator IP Address: REO Device ID 41 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max.
Overland Storage REO 9000 with ProtectionPAC Software REO Device Configuration Page (continued) REO Device ID 48 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max. Size: iSCSI Target Name: Connection Type: iSCSI or FC iSCSI Initiator Name: Initiator IP Address: REO Device ID 49 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max.
Setup Guide REO Device Configuration Page (continued) REO Device ID 56 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max. Size: iSCSI Target Name: Connection Type: iSCSI or FC iSCSI Initiator Name: Initiator IP Address: REO Device ID 57 Device Type: Disk, Tape, Dyn. Tape ShareDevice: Yes or No Tape Compression: Yes or No Dyn. Tape Max.
Overland Storage REO 9000 with ProtectionPAC Software External Device Configuration Page REO Device ID 160 iSCSI Target Name: iSCSI Initiator Name: Initiator IP Address: REO Device ID 168 iSCSI Target Name: iSCSI Initiator Name: Initiator IP Address: REO Device ID 161 iSCSI Target Name: iSCSI Initiator Name: Initiator IP Address: REO Device ID 169 iSCSI Target Name: iSCSI Initiator Name: Initiator IP Address: REO Device ID 162 iSCSI Target Name: iSCSI Initiator Name: Initiator IP Address: REO Device I
Setup Guide External Device Configuration Page (continued) REO Device ID 175 iSCSI Target Name: iSCSI Initiator Name: Initiator IP Address: REO Device ID 183 iSCSI Target Name: iSCSI Initiator Name: Initiator IP Address: REO Device ID 176 iSCSI Target Name: iSCSI Initiator Name: Initiator IP Address: REO Device ID 184 iSCSI Target Name: iSCSI Initiator Name: Initiator IP Address: REO Device ID 177 iSCSI Target Name: iSCSI Initiator Name: Initiator IP Address: REO Device ID 185 iSCSI Target Name: iSCSI
Overland Storage REO 9000 with ProtectionPAC Software Verifying that the Gateway Address and Management Port are Correctly Configured The Default Gateway is the IP address that provides entrance into the network to which the REO Appliance is assigned. The Management Port connects the REO Appliance to the management system, which you use for network management on the LAN. Important: Remember that the Management Port and both Data Ports must be on separate subnets.
Setup Guide 3 If you are prompted for your name and password, enter the following in case-sensitive format: Logon Name: Administrator Password: system The REO Appliance console appears. Tip: To access online help on any of the pages in the console, click Help under System Menu or click the Help button that appears on each of the pages. To access help at any time, click Help.
Overland Storage REO 9000 with ProtectionPAC Software 4 In the left pane, under System Menu, click Network Configuration. Click Network Configuration. 5 If you are not using DHCP, in the Default Gateway section of the right pane, make sure that the correct IP Address appears.
Setup Guide 6 In the Management Port section, verify the following: If your network uses DHCP (recommended), make sure that Enable is selected. The Management Port is automatically configured when DHCP is enabled. This is the default setting. (If you are using DHCP, the system displays the addresses that are currently being used.) If your network does not use DHCP or you are using a UNIX-based system, make sure that the correct addresses appear and that Disable is selected.
Overland Storage REO 9000 with ProtectionPAC Software 3 Click Apply. 4 Repeat these steps for Data Port 2 using an IP address that falls within the Data Port 2 subnet. Tip: Overland Storage recommends that you use a ping command to ensure that the management system sees each port on the REO Appliance.
Setup Guide Entering the System Information 1 In the left pane, under System Menu, click System Configuration. Click System Configuration. 2 In the System Information section of the right pane, enter the following: Workgroup/Domain Name. Enter the workgroup or domain name assigned by your network administrator. REO Name. Enter up to 16 characters to name the REO Appliance. You can use letters or a mixture of letters and numbers, and you can also use hyphens (-).
Overland Storage REO 9000 with ProtectionPAC Software Configuring Logon Information Using the Logon Information section, you can change your logon name and password, which Overland Storage recommends that you do during the initial configuration process. If you choose to keep Administrator as your logon name, Overland Storage strongly recommends that you change the password to protect your network from unauthorized users.
Setup Guide To configure messaging 1 In the right pane, scroll down below the Logon Information section to locate the E-mail Notification section, and enter the following: Mail Address. Using dotted decimal notation, enter the IP address of your incoming mail server. From Address. Enter the e-mail address from which the alert will be sent. This address must use the same domain as the mail server specified for Mail Address. Address for all warnings & critical messages.
Overland Storage REO 9000 with ProtectionPAC Software Setting the Time and Date Information The REO Appliance is originally set to use the time that corresponds to the Pacific time zone. If you are setting up the REO Appliance in a different time zone, you need to update the time and date settings accordingly. This ensures that any communication that occurs (for example, if an e-mail is automatically generated) reflects the correct date and time.
5 CHAPTER Configuring the Systems Involved in the Backup Process The main steps involved in configuring the backup servers include: Step 1 Mapping the REO Appliance to a drive letter to simplify access to the console and other installation and management tools. Step 2 Installing software client drivers or storage adapters for iSCSI or FC access.
Overland Storage REO 9000 with ProtectionPAC Software To establish communication 1 Install the desired software initiator or storage adapter. Note: For detailed information on various drivers and adapters, see the manufacturer’s documentation for assistance on assigning targets (REO Devices). You can also check the Overland Web site (www.overlandstorage.com) for the applicable Application Notes. 2 Repeat these steps for each system that will access storage on the REO Appliance.
6 CHAPTER Changing the Volume Setup or Creating Logical Volumes The main steps involved in switching from one configuration to another or creating logical volumes include: Step 1 Selecting the applicable configuration. Step 2 Creating the desired number of logical volumes, and setting their size. Using the Default Volume Setup The REO Appliance uses a default volume configuration of RAID 5 with logical volumes. To use this configuration, you must create the logical volumes.
Overland Storage REO 9000 with ProtectionPAC Software Selecting JBOD 1 In the left pane, under Volume Menu, click Volume Setup. Click Volume Setup. 2 In the Select Physical Configuration list, select JBOD only, and click Submit.
Setup Guide 3 When the warning message appears that indicates all data currently residing on the REO Appliance will be deleted, click OK to continue. 4 When the message appears that indicates the REO Appliance must be restarted, click OK to continue. 5 After waiting approximately five minutes, log on to the console, and then proceed to the steps outlined in Configuring REO Devices as Disk or Tape Devices on page 73. Selecting a RAID Configuration The REO Appliance supports RAID 0 and RAID 5.
Overland Storage REO 9000 with ProtectionPAC Software The following describes how the volumes are arranged in RAID configurations, depending on the number of disks and their size. If you are using the 12-disk appliance: RAID 0. Creates three REO Devices. Each REO Device (physical unit [PU]) is comprised of four disks. Each device provides either 1000 GB (using 250 GB disks) or 1600 GB (using 400 GB disks) of capacity. RAID 5, without hot spare. Creates two REO Devices.
Setup Guide To change the RAID configuration 1 In the left pane, under Volume Menu, click Volume Setup. Click Volume Setup. 2 In the list of volume configurations on the right, select the desired RAID configuration, and then click Submit. Select an option, and then click Submit.
Overland Storage REO 9000 with ProtectionPAC Software 3 If you selected a RAID 5 option and you want to create a hot spare for each host (controller), click OK when the following message appears; otherwise, click Cancel. Clicking Cancel does not prevent you from continuing with setting up a RAID 5 configuration; it instructs the appliance to skip the step of creating a hot spare.
Setup Guide 7 To view the volumes created for the configuration and their status, under Volume Menu in the left pane, click Physical Volume Management. Click Physical Volume Management. When you first create a new RAID 5 configuration, the Status for each physical unit (PU) is INITIALIZING.
Overland Storage REO 9000 with ProtectionPAC Software After the initial build completes, this status changes to OK.
Setup Guide 8 If you chose to create logical volumes, complete the steps outlined in the next section; otherwise, proceed to the steps outlined in Configuring REO Devices as Disk or Tape Devices on page 73. Creating Logical Volumes Using this feature, you can create up to 64 LUNs (volumes) of various sizes in 1 GB increments. 1 On the Logical Volume Management page, click Add Volume.
Overland Storage REO 9000 with ProtectionPAC Software Note: The maximum number of volumes you can create is 64, and the total amount of space you can use must be within the total amount of space available on the physical volumes (disk drives). 4 After you complete these steps, proceed to the steps outlined in Configuring REO Devices as Disk or Tape Devices on page 73.
7 CHAPTER Configuring REO Devices as Disk or Tape Devices You can configure each REO Device to function either as a disk device (the default) or as a virtual LTO-2 tape device; that is, you can use each device in its native disk format, virtual-tape format, or any combination of the two. Note: To use the ShareDevice feature (available only on Windows) with a device, the device must be designated as a disk device. For more information, see Sharing Access to a REO 9000 Between Multiple Systems on page 115.
Overland Storage REO 9000 with ProtectionPAC Software If you chose to use a RAID configuration with logical volumes (required if you want to create devices of type Dynamic Tape), you must create the volumes before you can change the device settings. For more information, see Creating Logical Volumes on page 71. If you choose to enable compression, be aware that various factors (such as the speed of your backup server, source devices, or network) can significantly affect performance.
Setup Guide 2 From the REO Device ID list, select the first device whose configuration you want to change. Select a device. 3 In the Device Type section, select Tape. 4 If you want to maximize backup storage capacity, select the Enable Tape Compression check box (for optimal backup performance, leave the check box cleared). 5 To change the default target name of a device, in the iSCSI Target Name box, type the new name (for example, LTO7). Important: The target names must be unique within a network.
Overland Storage REO 9000 with ProtectionPAC Software 7 When the warning message appears that indicates all data currently residing on the device will be deleted, click OK to continue. Any changes you make are also reflected on the REO Device Summary page. Changes are reflected on the summary. 8 If you want to create dynamic tape devices, continue to the next section; otherwise, proceed to the steps outlined in Associating Targets (Devices) and Initiators on page 87.
Setup Guide Changing a Device from Disk to Dynamic Tape 1 In the left pane, under REO Device Menu, click REO Device Configuration. Click REO Device Configuration. The REO Device Configuration page displays the current settings for the first device listed in the REO Device ID list. 2 From the REO Device ID list, select the first device whose configuration you want to change.
Overland Storage REO 9000 with ProtectionPAC Software The number of device IDs listed depends on the number of volumes that you created. Select a device. 3 In the Device Type section, select Dynamic Tape. Select Dynamic Tape. 4 If you want to maximize backup storage capacity, select the Enable Tape Compression check box (for optimal backup performance, leave the check box cleared). 5 If you want to specify a maximum size for the tape, enter the size in the Dynamic Tape Max Size box.
Setup Guide 6 To change the default target name of a device, in the iSCSI Target Name box, type the new name (for example, LTO7). Important: The target names must be unique within a network. If you are using multiple appliances, you must change the default target names. For more information, see Expanding Storage Capacity (Scalability) on page 107. Type a new name (if desired), and then click Submit. 7 To save your changes, click Submit.
Overland Storage REO 9000 with ProtectionPAC Software After the change is processed, the REO Device Configuration page reappears and displays the serial number assigned to the device. You can use this serial number to identify the device in your backup software. This identifies the serial number assigned to the device. Any changes you make are also reflected on the REO Device Summary page. Changes are reflected on the summary.
8 CHAPTER Configuring External (SCSI) Devices The SCSI ports on the REO Appliance let you attach external devices (such as tape drives or changers) and then use the console to assign initiators. The appliance provides two SCSI ports, and you can use a chain formation to assign up to 15 SCSI IDs to each port (the SCSI IDs must be unique within each port configuration).
Overland Storage REO 9000 with ProtectionPAC Software Information is set to No Device Found. (The items remain in the External Device Summary and the External Initiator Summary, even if you power down and restart the REO Appliance.) If you attach an External Device while the REO Appliance is running, use the Rescan feature to instruct the REO Appliance to detect the device and display the applicable information in the summary.
Setup Guide To update the list of External Devices 1 In the left pane, under External Device Menu, click Rescan for External Devices. Click Rescan for External Devices. 2 When the following message appears, click Rescan to continue.
Overland Storage REO 9000 with ProtectionPAC Software Changing the iSCSI Target Name Important: The target names must be unique with a network. If you are using multiple appliances, you must change the default target names. For more information, see Expanding Storage Capacity (Scalability) on page 107. 1 In the left pane, under External Device Menu, click External Device Configuration. Click External Device Configuration.
Setup Guide 3 To change the default target name of a device, in the iSCSI Target Name box, type the new name (for example, LTO2drive). Type a new name (if desired), and then click Submit. 4 To save your changes, click Submit (or click Reset to cancel). Any changes you make are also reflected on the External Device Summary page. Changes are reflected on the summary. 5 After you complete these steps, proceed to the steps outlined in Associating Targets (Devices) and Initiators on page 87.
Overland Storage REO 9000 with ProtectionPAC Software 86 X Configuring External (SCSI) Devices
9 CHAPTER Associating Targets (Devices) and Initiators The main steps involved in associating targets (REO Devices) and initiators with each other include: Step 1 Understanding how the targets and initiators must be identified so that they can successfully communicate with each other. Step 2 Making sure that IP addresses and names match on both the targets and the initiators. Step 3 Making another backup copy of the REO SoftKey so that your configuration information is preserved.
Overland Storage REO 9000 with ProtectionPAC Software authority. The iqn prefix is used for iSCSI-qualified names and the eui prefix is used for Institute of Electrical and Electronics Engineers (IEEE) iSCSI names. To ensure the free movement of network HBAs between hosts without carrying over the SCSI state information, iSCSI initiator names are associated with iSCSI nodes instead of with network adapter cards. A target name should not be tied to hardware interfaces, which can be changed.
Setup Guide Reviewing How Targets (REO Devices) and Initiators are Associated After you have named the targets and initiators (described later in this chapter), you must assign them to each other in pairs. This must be performed both on the REO Appliance by using the REO Appliance software console and on the application or backup server by using the iSCSI initiator management tools.
Overland Storage REO 9000 with ProtectionPAC Software 2 Verify that the iSCSI Target Name on the REO Appliance matches the target name on the backup server. For example, if one of the volumes on the REO Appliance is named idevice.name0, this is the iSCSI Target Name. The target name on the REO Appliance Device Configuration page must match the target name on the iSCSI configuration tool screens for the backup server you are configuring. Important: The target names must be unique within a network.
Setup Guide 3 Match the iSCSI initiator name on the REO Appliance to the initiator name on the backup server. For example, if one of the volumes on the REO Appliance is named idevice.name0, this is the iSCSI Target Name. You must assign at least one initiator to this target (if you do not, you will not be able to access the disk).
Overland Storage REO 9000 with ProtectionPAC Software Configuring REO Devices (Targets) and Initiators 1 In the left pane, under REO Device Menu, click REO Device Configuration. Click REO Device Configuration. The iSCSI Target Name fields are assigned default values of idevice.name0 through idevice.name23 (JBOD); idevice.name0, idevice.name1, idevice.name12, and idevice.name13 (RAID 0 or 5, without logical volumes); or idevice.name0 up through idevice.name63 (RAID 0 or 5, with up to 64 logical volumes).
Setup Guide 2 To change an iSCSI Target Name, type the new name in the text box, and then click Submit. To change a target’s name, type the new name in this box, and then click Submit. 3 From the REO Device ID list, select the device for which you want to add initiators, and then click Add New Initiators. Select the device, and then click Add New Initiators. 4 If you are working with iSCSI, do the following: a In the Connection Type section, make sure that iSCSI is selected (this is the default).
Overland Storage REO 9000 with ProtectionPAC Software The iSCSI initiator name entered here must match the name of the iSCSI initiator on the associated backup server. Tip: To copy the initiator name if you are using the Microsoft initiator driver and then paste it here, use the initiator configuration tool. Click the Initial Settings tab, highlight the initiator node name, click Edit, and copy the initiator node name. Enter the unique name of the initiator, select the ID, and click Submit.
Setup Guide 6 From the REO Device ID list, select the ID for the target to which you are assigning this initiator. 7 Click Submit. 8 Repeat step 3 through step 7 for each target. Configuring the iSCSI Initiator with Target (REO Device) and Initiator Assignments X On each applicable server, use the management tool that came with your iSCSI initiator to specify the target (REO Device) information.
Overland Storage REO 9000 with ProtectionPAC Software Configuring External Devices (Targets) and Initiators This process is similar to the steps outlined earlier for configuring REO devices. For detailed information, refer back to Configuring REO Devices (Targets) and Initiators. 1 In the left pane, under External Device Menu, click External Device Configuration. Click External Device Configuration. The iSCSI Target Name fields are assigned default values of idevice.name160 through idevice.name189.
Setup Guide 3 In the iSCSI Initiator Name box, enter a unique name (up to 223 alphabetical or numerical characters) of an authorized initiator for the target. Enter the unique name of the initiator, select the ID, and click Submit. 4 (Optional) In the Initiator IP Address box, if you want to use an additional level of authentication, use dotted decimal notation to enter the IP address of the backup server. If present, the IP address of the initiator is compared with the IP address you enter here.
Overland Storage REO 9000 with ProtectionPAC Software 98 X Associating Targets (Devices) and Initiators
10 Working with the REO 9000 CHAPTER This chapter provides a few tips on working with the REO Appliance including: Logging on to the Web interface. Reviewing the information displayed in the REO Device Summary. Switching from one configuration to another. Understanding how disk drives are numbered. Powering down the REO Appliance.
Overland Storage REO 9000 with ProtectionPAC Software The REO Appliance console appears. Note: If multiple users log on to the console at the same time, the console saves the last update received. Understanding the Summary Pages The ProtectionPAC software includes a summary page that lists the REO Devices and another that lists the initiators. If you are using external devices, there are also corresponding summary pages for those devices and initiators.
Setup Guide Reviewing the REO Device Summary Page The REO Device Summary page provides an immediate view of your REO Appliance and its status. The following shows two examples of what you might see on this page (what you see depends on how you configure your REO Appliance). This image shows the JBOD configuration on an FCenabled appliance. Three of the REO Devices have been configured to function as virtual LTO-2 tape devices.
Overland Storage REO 9000 with ProtectionPAC Software Status. Indicates whether the device is Up or Down. In addition to using an Up or Down label, the color green indicates that the item is okay, orange indicates that the item is in an unprotected state (for example, initializing), and red indicates that the item is unavailable (for example, a disk is missing). Note: This status is different from that which is shown on the Physical Volume Management page.
Setup Guide Reviewing the External Device Summary The External Device Summary page provides an immediate view of the External Devices attached to the REO Appliance. The following explains each of the columns: REO Device ID. This entry is automatically designated by the REO Appliance. Depending on the configuration, you might have up to 30 IDs in this list. iSCSI Target Name. Displays either the default name assigned by the appliance or the new name assigned by you. Device Type.
Overland Storage REO 9000 with ProtectionPAC Software Reviewing How the Disk Drives are Numbered Numbering begins with the disk in the upper-left corner (disk 0) and moves from left to right. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Understanding What the LEDs Represent The front of the appliance includes several LED lights. If an LED for a port (network connection) is blinking, it indicates that the port is in use.
Setup Guide Powering Down the REO Appliance To ensure preservation of data on the REO Appliance, do not turn off the appliance using the power button on the REO Appliance. You must verify that none of the initiators have active connections, and you should use the Shutdown/Restart option in the software console to power down the REO Appliance. 1 Make sure that none of the initiators (servers) have active connections with the REO Appliance.
Overland Storage REO 9000 with ProtectionPAC Software 2 In the software console, under System Menu, click Maintenance. Click Maintenance. 3 In the System Maintenance page, under Shut Down/Restart, click the applicable button. If you want to shut down the REO Appliance briefly and then automatically restart it, click Restart. When the confirmation message appears, click OK to continue. Wait several minutes before you log back on to the console.
11 CHAPTER Expanding Storage Capacity (Scalability) This chapter explains how to add one or more additional REO Appliance appliances to expand the storage capacity in an iSCSI or FC environment. If you are using the 12-disk version of the REO 9000 and you subsequently purchased the additional 12-disk upgrade kit, it also describes how to add the additional disks to the appliance. Important: If you purchased multiple units, set up (attach and configure) one unit at a time.
Overland Storage REO 9000 with ProtectionPAC Software Important: Because each appliance (the primary REO Appliance and each associated REO Appliance) has its own console, change the default values for the iSCSI Target Name fields on the REO Device Configuration page, and change the REO Name and REO Description fields (the default is REO) under System Information on the System Configuration page so that all names are unique.
Setup Guide The Fibre Channel ports on the back of the REO Appliance are numbered port 0 (bottom) and port 1 (top).
Overland Storage REO 9000 with ProtectionPAC Software Attaching Each REO Appliance Separately 1 Attach each REO Appliance in the set to a separate set of ports on the FC switch or hub.
Setup Guide 2 Configure and manage each REO Appliance using the same instructions provided for the REO Appliance that it complements. Important: Because each appliance (the primary REO Appliance and each associated REO Appliance) has its own console, change the default values for the iSCSI Target Name fields on the REO Device Configuration page, and change the REO Name and REO Description fields under System Information on the System Configuration page so that all names are unique.
Overland Storage REO 9000 with ProtectionPAC Software Expanding the Capacity of a REO 9000 by Adding Disk Drives If you initially purchased a REO 9000 with 12 disks and subsequently purchased the upgrade for an additional 12 disks, complete the following steps to install the additional disks. Important: Overland Storage recommends that this part be installed by an authorized IT service person or an Overland Storage-authorized service provider.
Setup Guide 8 In the left pane, under Volume Menu, click Physical Volume Management. Click Physical Volume Management. 9 Perform the applicable steps for the volume configuration that you are using: If you are using a JBOD configuration, the 12 new disks are listed in the FREE DRIVE POOL. Click the Add button for the first new disk, and then click OK when the confirmation message appears. Repeat this step for each new disk.
Overland Storage REO 9000 with ProtectionPAC Software 10 If you are using a RAID configuration with logical volumes, use the Logical Volume Management page to expand the size of the existing volumes or create additional volumes. For more information on creating logical volumes, see Creating Logical Volumes on page 71.
A APPENDIX Sharing Access to a REO 9000 Between Multiple Systems The ShareDevice feature lets you share a single disk (physical or virtual) with more than one initiator. You can use this feature with any combination of iSCSI or FC initiator connections. However, only one initiator can access a single disk (physical or virtual) at a time. Note: The ShareDevice feature is currently only available on Windowsbased operating systems and is not supported for tape emulation.
Overland Storage REO 9000 with ProtectionPAC Software Configuring Devices as Shared Devices Note the following additions to the steps outlined previously in Configuring REO Devices as Disk or Tape Devices. 1 Select the ShareDevice check box. 2 To access the folder that contains script files, which you can append to the default scripts for your backup software, do the following: a Access the mapped network drive \\REO\programs. b Open the scripts folder, and select the ovlndstart.exe and ovlndstop.
Setup Guide c Copy the files to the appropriate location (path) for your backup application (for example, C:\WINNT) folder on each server that will participate in the backup process. d Edit your the pre-processing script in the backup application to call ovlndstart.exe, and edit the post-processing script to call ovlndstop.exe.
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B Basic Troubleshooting APPENDIX As you troubleshoot the REO Appliance, keep the following guidelines in mind: Do not turn off the REO Appliance using the power button on the appliance. You must verify that none of the initiators have active connections, and you should use the Shutdown/Restart option in the software console to power down the REO Appliance. Never remove the chassis cover. If a peripheral does not work, make sure that all connections are secure.
Overland Storage REO 9000 with ProtectionPAC Software Sending the Log Files to Technical Support The REO Appliance creates and maintains log files that contain diagnostic information intended for use by Overland Storage Technical Support in troubleshooting issues you might encounter. The logs are updated every 60 seconds, with new information appended to the beginning of the applicable file. When the maximum log-file size is reached, previous information is deleted so that new information can be added.
Setup Guide REO Appliance Does Not Start If DHCP is not operational on your LAN, you must manually edit the configuration file on the REO SoftKey before you connect it to the REO Appliance and start it.
Overland Storage REO 9000 with ProtectionPAC Software Unable to Log On to the Console If you are unable to log on to the REO Appliance console, it might be because you are using Internet Explorer and the privacy setting is set above Medium (the console is a Web-enabled program that requires the use of cookies; setting the privacy option higher than Medium prevents the program from working correctly), it might be because you are entering the name and password incorrectly, or it might be because you are usin
Setup Guide Internet Explorer Does Not Redirect from IP Address on Windows Server 2003 If you access the REO Appliance console using Internet Explorer running on Windows Server 2003, you might see a blank screen after you enter a valid IP address for the REO Appliance to which you are trying to connect. This happens because Internet Explorer has an enhanced security configuration that is enabled by default in Windows Server 2003.
Overland Storage REO 9000 with ProtectionPAC Software 4 In the Add this Web site to the zone box, type the IP address for the REO Appliance, and click Add. 5 To dismiss the Trusted sites dialog box, click Close, and then click OK to save your changes and close the Internet Options dialog box. 6 In the browser window, try accessing the console for the REO Appliance again. The log on window should appear.
Setup Guide Unable to Connect to the Disks via Windows Explorer If you are unable to access the disks on the REO Appliance, it might be because the system or a disk on the appliance is malfunctioning, because the disks were reformatted using a file system other than NTFS, or because the disks are not formatted. 1 Make sure that the REO Appliance is turned on and that all cables are correctly connected. 2 Make sure that you can view other disks from the same initiator.
Overland Storage REO 9000 with ProtectionPAC Software d Check the ALARM MESSAGES section to see if there are any alerts regarding the disks. These messages (also known as asynchronous event notifications) display additional information about each disk that might not be displayed in an alert e-mail. Make sure that the Status of each volume and disk is OK.
Setup Guide 4 If you are trying to view the disks from a Windows NT system, make sure that the disks are formatted as NTFS volumes. The disks are factory-formatted using NTFS 4. If you reformat the disks as another type of file system (such as FAT or FAT32), you will not be able to access the disks using Windows NT. If you are able to view the disks from Windows 2000 or 2003, but not from Windows NT, it indicates that the disks are not NTFS.
Overland Storage REO 9000 with ProtectionPAC Software I Forgot the New Password or Logon Name If you change the default name and password that you use to log on to the console and subsequently forget the new information, use the following steps to locate the required information. 1 Make sure that you are entering the name and password correctly; they are case-sensitive. The default name is Administrator, and the default password is system.
Setup Guide Lost or Damaged REO SoftKey or Files Accidentally Deleted from the Key The REO SoftKey contains the software and settings required for configuring the REO Appliance that you purchased (note that if you purchased multiple units, the keys are not interchangeable). If you lose or damage this key, you cannot restart or reconfigure your REO Appliance. Important: If you purchased multiple units, note that the keys are not interchangeable.
Overland Storage REO 9000 with ProtectionPAC Software 2 Log on to the software console. 3 In the left pane, under Volume Menu, click Physical Volume Management. Click Physical Volume Management.
Setup Guide 4 In the Physical Volume Management page, click the Add button next to the disk drive whose Status is NOT PRESENT. When a disk is unavailable, it appears in the FREE DRIVE POOL section of the page. For the disk whose Status is NOT PRESENT, click Add. 5 When the confirmation message appears, click OK. 6 Note whether the Status of the specific disk drive changes to OK.
Overland Storage REO 9000 with ProtectionPAC Software Re-Creating a RAID 0 Volume 1 Make sure that none of the initiators (servers) have active connections with the REO Appliance. For example, in the iSCSI Initiator Properties dialog box for the Microsoft initiator, you can check the Active Sessions tab to determine if there is a connection that needs to be terminated. 2 Log on to the software console.
Setup Guide 3 In the left pane, under Volume Menu, click Physical Volume Management. Click Physical Volume Management.
Overland Storage REO 9000 with ProtectionPAC Software 4 In the Physical Volume Management page, click the Create button for the set of disks currently in the FREE DRIVE POOL section. Click Create. 5 When the confirmation message appears, click OK.
Setup Guide The system tries to re-create the volume using the disks that are currently in the FREE DRIVE POOL section. The process will either succeed or fail. If the process succeeds, the volume is re-created. If the Status is OK, you can resume normal operations with the REO Appliance. If the process fails, an error message appears, and the disks remain in the FREE DRIVE POOL section. You must replace the applicable disk. For more information, see Purchasing a Spare Disk Drive.
Overland Storage REO 9000 with ProtectionPAC Software Rebuilding a Volume (RAID 5 Without Hot Spare) When an issue arises with a disk in a RAID 5 configuration, the disk in question moves to the FREE DRIVE POOL section and the volume has a Status of DEGRADED. The volume is placed in a degraded state. The disk with an issue moves here. To test the disk by forcing a rebuild 1 Make sure that none of the initiators (servers) have active connections with the REO Appliance.
Setup Guide For example, in the iSCSI Initiator Properties dialog box for the Microsoft initiator, you can check the Active Sessions tab to determine if there is a connection that needs to be terminated. 2 Log on to the software console. 3 In the left pane, under Volume Menu, click Physical Volume Management. Click Physical Volume Management.
Overland Storage REO 9000 with ProtectionPAC Software 4 In the Physical Volume Management page, click the Rebuild button for the volume whose Status is DEGRADED. For the volume whose Status is DEGRADED, click Rebuild. 5 When the confirmation message appears, click OK.
Setup Guide The system tries to use the disk that is currently in the FREE DRIVE POOL section to rebuild the volume. While in work, the Status of the volume is REBUILDING. The process will either succeed or fail.
Overland Storage REO 9000 with ProtectionPAC Software If the process succeeds, the disk returns to the volume, the Status is OK, and REMOVE buttons become available for the disks. If the Status is OK, you can resume normal operations with the REO Appliance. If you want to ensure the integrity of the volume and the redundancy of the data, click Verify. If the process fails, an error message appears, and the disk remains in the FREE DRIVE POOL section. You must replace the applicable disk.
Setup Guide Re-Creating a Hot Spare (RAID 5 With Hot Spares) When an issue arises with a disk in a RAID 5 configuration and you are using hot spares, the disk in question moves to the FREE DRIVE POOL section, and the system automatically begins a rebuild process by using the disk initially designated as a hot spare. The questionable disk remains in the FREE DRIVE POOL section and is assigned a Hot Spare button.
Overland Storage REO 9000 with ProtectionPAC Software For example, in the iSCSI Initiator Properties dialog box for the Microsoft initiator, you can check the Active Sessions tab to determine if there is a connection that needs to be terminated. 2 Log on to the software console. 3 In the left pane, under Volume Menu, click Physical Volume Management. Click Physical Volume Management.
Setup Guide 4 In the Physical Volume Management page, click the Hot Spare button next to the disk in the FREE DRIVE POOL section. Click Hot Spare. 5 When the confirmation message appears, click OK.
Overland Storage REO 9000 with ProtectionPAC Software The process will either succeed or fail. If the process succeeds, the disk moves from the FREE DRIVE POOL section to the HOT SPARE section. If the process fails, an error message similar to the following appears. You must replace the applicable disk. For more information, see Purchasing a Spare Disk Drive. Purchasing a Spare Disk Drive 1 Note the serial number of your REO Appliance, which is located on the exterior of the appliance.
Setup Guide Does the Appliance Automatically Start After a Power Outage? If the facility in which your REO Appliance is installed experiences an interruption in power, the appliance will not automatically run through the power-up sequence when power is restored. You must manually start the appliance.
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C Updating the Appliance APPENDIX Updates for your product might be available via the Overland Storage Web site. The update might be for the software, for the different instances of firmware on the appliance, or for both. Overland Storage recommends that you note what version of the product you have installed and check the Web site to see if an update is available. Determining the Version of the Product 1 Log on to the software console. 2 In the left pane, under System Menu, click Maintenance.
Overland Storage REO 9000 with ProtectionPAC Software 3 In the System Maintenance page, under REO Information, note what is listed for Product Version. Checking For and Downloading Updates 1 Go to the Overland Storage Web site at: www.overlandstorage.com 2 Click SERVICE & SUPPORT. 3 Log on via the MEMBER LOGIN section. For more information, see Registering Your Product on page 159. 4 Click KNOWLEDGE CENTER. Click here. 5 In the Browse Documents by Category section, click Technical. Click here.
Setup Guide 6 In the Sub-Categories section, click REO Software and Release Notes. Click here. 7 In the list of results that appears, click the link to the applicable release to download the files. Click the applicable link.
Overland Storage REO 9000 with ProtectionPAC Software Because of the size of the upgrade file, you must download it from the FTP server. You can use either a file transfer protocol (FTP) or hypertext transfer protocol (HTTP) to download the files. Click the applicable link to access the update. Download all files for the applicable release. 8 Download and save each attachment to your computer.
Setup Guide Installing an Update Installing the upgrade does not affect any data that you currently have stored on the REO Appliance; however, Overland Storage strongly recommends that you back up any data on the appliance before you begin the upgrade process. 1 Log on to the software console. 2 In the software console, under System Menu, click Maintenance. Click Maintenance. 3 In the System Maintenance page, under REO Information, click Update REO.
Overland Storage REO 9000 with ProtectionPAC Software 4 In the Update REO using Downloaded File section, type the path name to point to the file that you downloaded, or click Browse to point to it, and then click Submit. 5 When the confirmation message appears, click OK. 6 When the message appears that indicates the file was successfully uploaded, click Update. 7 When the confirmation message appears, click OK. 8 Wait approximately five minutes before logging back on to the REO Appliance.
Setup Guide 10 In the REO Information section, note that the Product Version now reflects the new version of the software. If applicable, the Flash Version might also be different. 11 If you are using the FC-enabled version of the product, complete the steps in the next section to determine whether an update for the firmware on the FC controller is available. Updating the Firmware on the FC Controller 1 Review the information listed in the REO Information section.
Overland Storage REO 9000 with ProtectionPAC Software 4 When the confirmation message appears, click OK to continue. 5 When the following message appears, attach the FC cables to the appliance. 6 Wait approximately five minutes before logging back on to the REO Appliance. 7 In the software console, under System Menu, click Maintenance. 8 In the REO Information section, note that the FC Firmware Version now reflects the new version of the firmware.
D Specifications APPENDIX This appendix lists the specifications for the REO Appliance. Capacity Disk Drives Twelve or Twenty-four SATA × 250 or 400 GB Raw Capacity 9.
Overland Storage REO 9000 with ProtectionPAC Software Altitude –984 to 10,000 feet (–300 to 3,048 meters) Shock 10 G (11 milliseconds half sine) Vibration .25 G swept sine (5–250–5 Hz) no errors Non-operating Humidity 10% to 95% non-condensing Temperature –40° to 140°F (–40° to 60°C) Altitude –984 to 39,370 feet (–300 to 12,000 meters) Shock 20 G (11 milliseconds half-sine pulse) Vibration 1.0 G swept sine (5–250–5 Hz) Agency Approvals Safety and Emissions TUV NRTL U.S.
Setup Guide communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Japan Voluntary Control Council for Interference (VCCI) Translation This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI).
Overland Storage REO 9000 with ProtectionPAC Software Declaration of Conformity 158 X Specifications
E Customer Support APPENDIX If you have a technical question about the REO Appliance, try the following: 1 Check the documentation and online Help. 2 Check the Web site: www.overlandstorage.com Updates and Release Notes for the latest versions of the REO Appliance products are available from the Overland Storage Web site.
Overland Storage REO 9000 with ProtectionPAC Software You can use the Product Selector to select a product and view information about it. Locating Additional Information for Your Product 1 Go to the Overland Storage Web site at: www.overlandstorage.com 2 Click SERVICE & SUPPORT. 3 Log on via the MEMBER LOGIN section. 4 Click KNOWLEDGE CENTER. Click here. 5 In the Browse Documents by Category section, click Technical. 6 Use the Search Category feature to search for a specific phrase.
Setup Guide 7 If you still have a question, use the following contact information: For Contact Worldwide Headquarters Overland Storage, Inc. 4820 Overland Avenue San Diego, CA 92123 Toll Free: 1.800.729.8725 Tel: 1.858.571.5555 Fax: 1.858.571.3664 Sales Telephone: 1.858.571.5555 Fax: 1.858.571.3664 E-mail: sales@overlandstorage.com Technical Support Telephone: Worldwide: 1.858.571.5555 EMEA: +44 (0) 118.9898050 Fax: 1.858.571.3664 E-mail: support@overlandstorage.
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Glossary and Acronym List Application server. A networked computer on which production programs are running. The programs on an application server typically handle application interaction between an end-user’s browser-based programs and a company’s back-end database or business applications. (While the application server runs the programs and processes requests, the actual programs and data are usually stored on a file server.) Backup server.
Overland Storage REO 9000 with ProtectionPAC Software iSCSI uses standard Ethernet switches and routers to move the data from server to storage. It also allows IP and Ethernet infrastructure to be used for expanding access to storage area network (SAN) storage and extending SAN connectivity across any distance. Tip: For more information about iSCSI, se the Internet Engineering Task Force (IETF) standards for IP storage at www.ietf.org (Internet Society, 2002. iSCSI (Draft), www.ietf.
Setup Guide REO Device ID. The SCSI target presented to the initiators. SAN. Storage-area network SCSI. Small Computer System Interface Target. The target is a resource that receives and executes client requests. TCP/IP. Transmission Control Protocol/Internet Protocol TOE. TCP offload engine U (as in 2U). Unit; measures the height of a rack-mounted appliance. 1U is equal to 1.75 inches (4.445 centimeters). UPS. Uninterruptible power supply Volume. In this context, there are two types, physical and logical.
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Index A accessing appliance, prohibited 120 software console 99, 122 adding additional disks 112 appliances 107, 108 logical volumes 71 alarm 127 alerts audio 127 e-mail, configuring 58 appliance does not start 121 arbitrated loop topology 12 associating targets and initiators 87 B backing up configuration information 41 REO SoftKey 32, 97 beeping 127 BOOTPROTO field 34 BROADCAST field 34 C communication, driver or HBA 61 configuration file BOOTPROTO field 34 BROADCAST field 34 IPADDR field 34 modifying
Overland Storage REO 9000 with ProtectionPAC Software expanding capacity adding appliances 107, 108 adding disks to an appliance 112 External (SCSI) Devices changing target name 84 connecting 28 detecting 81 External Device Summary page 103 External Initiator Summary page 103 F Fibre Channel (FC) 11 connecting ports 27 connecting to switch 27 entering network information 56 overview 12 topologies 12 G gateway address, verifying configuration 52 GbE data ports configuring 55 connecting to 27 H help 119,
Setup Guide REO SoftKey backing up (post-configuration) 97 backing up (pre-configuration) 32 connecting 36 deleted files from 129 editing configuration file on 33 lost or damaged 129 overview 31 removing from a Windows system 35 Reset option 119 requirements 16 S safety guidelines, network location 20 scalability adding appliances 107, 108 adding disks 112 SCSI devices, see External (SCSI) Devices SCSI time-out value 18 security, configuring in the console 58 ShareDevice accessing a device 117 configuring
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