User's Manual

11. Frequent Asked Questions
AirLive AIRMAX2 Users Manual
82
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Question: When I plug in the POE cable and power adapter, the AirMax2’s power LED is
not on?
Answer: Please make sure you have connected the PoE cable to the correct port on
the DC injector. Moreover, you should use an Ethernet cable with 4 twisted
pairs (CAT5 or better) for POE cable.
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Question: When I use an external antenna, how much distance can the AirMax2 reach?
Answer: The distance of a wireless connection depends on many factors such as cable
loss and weather conditions. There is an online distance calculator at the
AirLive website. The distance calculated is not a guaranteed value; it is for
your reference only. If you agree with this limitation, please visit
http://www.airlive.com/support/wireless_distance_calculator.jsp
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Question: I tried the Emergency Upgrade procedure. But it doesn’t work, why?
Answer: It is recommended to use IE6, IE8, or Firefox 3.5.4 above.
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Question: Why can’t I receive any signal from AirMax2’s built in antenna?
Answer: The AirMax2’s built-in antenna is a patch antenna that sends and receive
signal in the forward direction of the CPE with 70 degree angle horizontal and
38 degree vertically. Please see diagram below: