User's Manual

Appendix A: Troubleshooting
AirLive N450R User’s Manual
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13. Look under Device Status to see if the device is working properly.
14. Click “OK”.
Q: What can I do if my Ethernet connection does not work properly?
A:
Make sure the RJ45 cable connects with the router.
1. Ensure that the setting on your Network Interface Card adapter is “Enabled”.
2. If settings are correct, ensure that you are not using a crossover Ethernet cable, not all
Network Interface Cards are MDI/MDIX compatible, and use a patch cable is
recommended.
3. If the connection still doesn’t work properly, then you can reset it to default.
Q: Something wrong with the wireless connection?
A:
1. Can’t setup a wireless connection?
 Ensure that the SSID and the encryption settings are exactly the same to the Clients.
 Move the WiFi Combo Router and the wireless client into the same room, and then
test the wireless connection.
 Disable all security settings such as WEP, and MAC Address Control.
 Turn off the WiFi Combo Router and the client, then restart it and then turn on the
client again.
 Ensure that the LEDs are indicating normally. If no, make sure that the AC power
and Ethernet cables are firmly connected.
 Ensure that the IP Address, subnet mask, gateway and DNS settings are correctly
entered for the network.
 If you are using other wireless device, home security systems or ceiling fans, lights
in your home, your wireless connection may degrade dramatically. Keep your
product away from electrical devices that generate RF noise such as microwaves,
monitors, electric motors.
2. What can I do if my wireless client can not access the Internet?
 Out of range: Put the router closer to your client.
 Wrong SSID or Encryption Key: Check the SSID or Encryption setting.
 Connect with wrong AP: Ensure that the client is connected with the correct Access
Point.
(A) Right-click on the Local Area Connection icon in the taskbar.
(B) Select View Available Wireless Networks in Wireless Configure.
Ensure you have selected the correct available network.
(C) Reset the WiFi Combo Router to default setting
3. Why does my wireless connection keep dropping?
 Antenna Orientation.
(A) Try different antenna orientations for the WiFi Combo Router.
(B) Try to keep the antenna at least 6 inches away from the wall or other objects.
(C) Try changing the channel on the WiFi Combo Router, and your Access Point and
Wireless adapter to a different channel to avoid interference.
Keep your product away from electrical devices that generate RF noise, like microwaves,
monitors, electric motors, etc.