User's Manual

Appendix A Troubleshooting
AirLive N.Plug User’s Manual
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ON. Connect to it and check its settings. (If you can't connect
to it, check the LAN and power connections.)
z If the Wireless Router is configured correctly, check your
Internet connection (DSL/Cable modem etc) to see that it is
working correctly.
Problem 2: Some applications do not run properly when using the Wireless
Router.
Solution 2: The Wireless Router processes the data passing through it, so it
is not transparent.
Use the Content Filter Settings feature to allow the use of Internet
applications, which do not function correctly.
If this does solve the problem you can use the DMZ function. This
should work with almost every application, but:
z It is a security risk, since the firewall is disabled.
z Only one (1) PC can use this feature.
Wireless Access
Problem 1: My PC can't locate the Wireless Router.
Solution 1: Check the following:
z Your PC is set to Infrastructure Mode. (Access Points are
always in Infrastructure Mode)
z The SSID on your PC and the Wireless Router are the same.
z Remember that the SSID is case-sensitive. So, for example
"Workgroup" does NOT match "workgroup."
z Both your PC and the Wireless Router must have the same
setting for security. The default setting for the Wireless
Router security is disabled, so your wireless station should
also have security disabled.
z If security is enabled on the Wireless Router, your PC must
have security enabled, and the key must be matched.
z To see if radio interference is causing a problem, see if
connection is possible when close to the Wireless Router.
Remember that the connection range can be as little as 100
feet in poor environments.
Problem 2: Wireless connection speed is very slow.
Solution 2: The wireless system will connect at the highest possible speed,
depending on the distance and the environment. To obtain the