User's Manual

AirLive Traveler 3G II User’s Manual

4. Troubleshooting

This section provides an overview of common issues, and possible solutions for the

installation and operation of the Traveler 3G II .

1. Unable to access the Configuration Menu when I use my computer to configure

the router. Why?

Note: It is recommended that you use an Ethernet connection to configure the

Ensure that the Ethernet LED on the Traveler 3G II is ON.

If the LED is NOT ON, check to see if the cable for the Ethernet connection is securely

inserted.

Note: Ensure that the IP Address is in the same range and subnet as the Traveler 3G

II . The IP Address of the Traveler 3G II is 192.168.1.1. All the computers on the

network must have a unique IP Address within the same range (e.g., 192.168.123.x).

Any computers that have identical IP Addresses will not be visible on the network. All

computers must also have the same subnet mask (e.g., 255.255.255.0).

Do a Ping test to make sure that the Traveler 3G II is responding.

Go to Start > Run.

1: Type cmd.

2: Press Enter.

3: Type “ping 192.168.1.1”. A successful ping shows four replies.

Note: If you have changed the default IP Address, ensure you ping the correct IP

Address assigned to the Traveler 3G II .

Ensure that your Ethernet Adapter is working properly, and that all network drivers are

installed properly.