User's Manual

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Is it handled by OsOne?
If this error occurs during a monitoring, a software component running in the background – called the “Restart
tool” will:
• Close OsOne
• Restart OsOne
• Restart the monitoring
If the error is not automatically resolved after 3 consecutive tries of the “Restart tool”, monitoring is stopped.
How to fix it?
• Check if any tubing is pinched
• Check in the OsOne “Live” image if no aggregates are present in the field of view and if yes, try to flush
the fluidic system
• Replace the BioConnect
How to prevent it?
• Be careful not to pinch any tubing during the setup
• Have the motor replaced during the maintenance if it appears that it is too old and makes noise during
normal operations.
Pump driver error
Description:
A hardware error related to the pump motor has been detected by OsOne
Cause(s):
There was an unexpected error with the pump:
When?
This alarm can be triggered anytime when OsOne uses the BioConnect
Type:
ERROR