User's Manual

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Does it prevent from starting a monitoring?
YES
Does it interrupt the monitoring?
YES
Is it handled by OsOne?
YES
If this error occurs during a monitoring, the “Restart tool” will:
• Close OsOne
• Restart OsOne
• Restart the monitoring
If the error is not automatically resolved after 3 consecutive tries of the “Restart tool”, monitoring is stopped.
How to fix it?
• Restart OsOne
• Remove the BioConnect cartridge from the microscope and insert it again
• Power off the microscope, wait a minute and power the microscope on.
If the above actions do not fix the issue, please contact Ovizio support ([e-mail]).
How to prevent it?
There is no way to prevent that kind of error
Pump communication error
Description:
OsOne informs the user that there was a communication error between OsOne and pump motor.
Cause(s):
• An external device may have caused electromagnetic perturbation.
• Damage cable or bad connection inside the microscope
When?
This alarm can be triggered anytime when OsOne uses the BioConnect