User's Manual

45
Type:
ERROR
Does it prevent from starting a monitoring?
YES
Does it interrupt the monitoring?
YES
Is it handled by OsOne?
YES
If this error occurs during a monitoring, the “Restart tool” will:
• Close OsOne
• Restart OsOne
• Restart the monitoring
If the error is not automatically resolved after 3 consecutive tries of the “Restart tool”, monitoring is stopped.
How to fix it?
• Restart OsOne
• Remove the BioConnect cartridge from the microscope and insert it again
• Power off the microscope, wait a minute and power the microscope on.
If the above actions do not fix the issue, please contact Ovizio support ([e-mail]).
How to prevent it?
There is no way to prevent that kind of error.
Cannot start the pump error
Description:
OsOne informs the user that there was an error when OsOne tried to start a pump sequence.
Cause(s):
OsOne tried to start a sequence while the pump was still busy