Warranty Guide

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REGISTRATION

Owens Corning Roofing & Asphalt, LLC, Limited Warranty on Roofing System

–

Warranty Transfer Card

Owens Corning

Roofing & Asphalt, LLC,

Limited Warranty on Roofing System

–

Registration Card

Limited Warranty on Roofing System.

Limitations on the transferability of this warranty are set forth herein.

This card is to be completed at time of warranty transfer.

Original Installation Date: ______________________________________

Original Purchaser: ____________________________________________

Work Phone: (_____) ___________________________________________

Home Phone: (_____) ___________________________________________

E-mail Address: _______________________________________________

Installed Owens Corning

™

Shingle Name: _______________________

_______________________________________________________________

Address of Property: ___________________________________________

_______________________________________________________________

Mail This Card and Proof of Purchase to:

Owens Corning Roofing & Asphalt, LLC

Attn: Roofing Warranty Administrator

P.O. Box 280506

East Hartford, CT 06128

Transferred to:

Real Estate Transfer Date: _____________________________________

New Owner’s Name:___________________________________________

Work Phone: (_____) ___________________________________________

Home Phone: (_____) ___________________________________________

E-mail Address: _______________________________________________

Submitted by: _____________________ Date: _____________________

❑ Proof of Purchase and Installation Date Enclosed

Transfer card must be returned within sixty (60) days of the date

of real estate transfer.

Call 1

800

ROOFING with questions regarding

warranty transfer.

Completion of this registration card is optional.

Original Installation Date: _____________________________________

Homeowner Name: ____________________________________________

Address: ______________________________________________________

City: __________________________________________________________

State:________________________________ ZIP: ____________________

Work Phone: (_____) ___________________________________________

Home Phone: (_____) ___________________________________________

E-mail Address: _______________________________________________

Signature of Homeowner: ______________________________________

Name of Contractor/Installer: ___________________________________

Note: Please retain proof of purchase and

installation date with your important records

in the event that you choose to transfer this

warranty in the future.

Owens Corning

™

Product Registration:

Installed Owens Corning

™

Shingle Name: _______________________

Color Name: ___________________________________________________

Number of Squares Purchased: _________________________________

Was your new roof installed over existing shingles?

❑

yes

❑

don’t know

If no, was a roof underlayment installed?

❑

yes

❑

don’t know

In order for the system to meet eligibility requirements, three (3)

accessories must be installed. Please specify.

yes no don’t know

VentSure

Ridge Ventilation Products:

❑ ❑ ❑

Owens Corning

™

Hip & Ridge Products:

❑ ❑ ❑

Owens Corning

™

Underlayment Products:

❑ ❑ ❑

WeatherLock

Ice & Water Barrier Products:

❑ ❑ ❑

Owens Corning

™

Starter Shingle Products:

❑ ❑ ❑

Other Owens Corning

™

Products:_____________________________

For more information, call 1

800

GET

PINK

or visit our

Web site at www.roofing.owenscorning.com.

TRANSFER

to you will be 72% of the material cost at the time of purchase. Further detail can be found on the

Limited Lifetime Rooﬁ ng System Proration table below.

3. Other Types of Structures—

The coverage for the Rooﬁ ng System offered by this warranty applies

only to single family detached homes. In the instance of a Rooﬁ ng System purchased or installed

upon property owned by, for example, corporations, governmental agencies, partnerships, trusts,

religious organizations, schools, condominiums or cooperative housing arrangements, or installed on

apartment buildings or any other type of building or premises not used by individual homeowners

as their residence, the warranty period for lifetime Rooﬁ ng System will be forty (40) years from the

original installation date of the Rooﬁ ng System, and the Tru PROtection coverage period will be ﬁ ve

(5) years. Further detail can be found on the Limited Lifetime Rooﬁ ng System Proration table below.

Limited Lifetime Rooﬁ ng System Proration

Table Structure/Owner

Structure/Owner Tru PROtection

Period Years 1–10

Prorated Period

Years 11–40

Prorated Period

Years 41 and Beyond

Single family

detached home

owned by individuals

100%

80% reduced by 2%

every year thereafter

until year 40

20%

Structure/Owner Years 1–5 Years 6–40 Years 41 and Beyond

Any other types of

structures or owners

100% 87.5% reduced by

2.5% every year

thereafter until year 40

No coverage

4. Exceptions—At all times, Owens Corning’s obligation to pay for repair, replacement, or prorated

portion of the original purchase price of the defective Rooﬁ ng System is subject to certain

limitations. All material costs must be pre-approved by Owens Corning and Owens Corning

retains the right to provide materials in lieu of compensation. Additionally, Owens Corning will

not pay for any metalwork, ﬂ ashings or other related work, and we will not pay for the cost to

remove or dispose of your shingles.

5. What About Wind Resistance—Your Owens Corning

™

shingles and Hip & Ridge (the Shingle

Products)contain asphalt sealant that requires direct warm sunlight for several days (Thermal

Sealing) in order to seal properly. If your Shingle Products are installed during a period of cool

weather, they may not adequately seal until the season changes or the weather warms, and

if your Shingle Products never receive direct sunlight or are not exposed to adequate surface

temperatures, they may never achieve Thermal Sealing. Prior to Thermal Sealing, your Shingle

Products are more vulnerable to blow-offs and wind damage. This is the fundamental nature of

Shingle Products and not a manufacturing defect, and we are not responsible for any blow-offs

or wind damage that may occur prior to Thermal Sealing having occurred. After your Shingle

Products have achieved Thermal Sealing, however, they will be covered under this warranty if

they experience blow-offs or wind damage in winds up to the levels listed in the chart at the end

of this warranty. HOWEVER, THE COVERAGE AGAINST SHINGLE PRODUCT BLOW-OFFS OR

WIND DAMAGE IS IN EFFECT FOR A PERIOD OF FIFTEEN (15) YEARS.FROM THE ORIGINAL

DATE OF INSTALLATION. Owens Corning will be liable only for the reasonable cost of replacing

blown-off Shingle Products (to include material and labor) and the reasonable cost of manually

sealing the unsealed shingles remaining on the roof.

6. What About Algae Resistance—If the Shingle Products that you purchased were not

speciﬁ cally labeled as “Algae Resistant” (AR), then any discoloration caused by algae is not

covered by this warranty as explained in the section below, “What Is Not Covered.” However,

if you did purchase AR Shingle Products , they are covered for the period described in the

chart at the end of this warranty (prorated after the ﬁ rst twelve [12] months) following the date

of installation (“AR Warranty Period”) against brown-black staining caused due to growth of

blue-green algae (primarily the cyanobacteria Gloeocapsa spp). We do not cover the effects of

other growth such as mold, lichen and green algae. If brown-black staining occurs during the AR

Warranty Period, you will be entitled to the following remedy:

A. Remedy for Blue-Green Algae Growth—If your AR Shingle Products are discolored due

to blue-green algae growth during the first twelve (12) months of the AR Warranty Period, we

will cover the cost, including labor (such cost not to exceed the initial cost of the AR Shingle

Products plus the initial cost of installation), as reasonably determined by Owens Corning, to

repair, replace or recover the affected AR Shingle Products , subject to certain limitations. We

will not cover any , metalwork, flashings or other related work, and we will not cover the cost

to tear off or dispose of your AR Shingle Products . For purposes of this AR Shingle Products

warranty, the term “repair” as used above refers to cleaning or otherwise removing any

blue-green algae growth from affected AR shingle products . Decisions regarding whether

your AR Shingle Products should be repaired, replaced or recovered will be made solely by

Owens Corning.

B. Proration—If your AR Shingle Products have been installed longer than twelve (12) months,

labor will not be covered and we will prorate the cost of your coverage to take into account

the number of months of use that you have enjoyed your Roofing System through the date

of your claim. For example: If you make your claim in the last month of the fifth (5th) year of

the AR warranty (i.e., the 60th month) and the AR warranty length is ten (10) years (i.e., 120

months), we will not cover labor but will cover 60/120th of the reasonable material cost of the

affected AR Shingle Products (such cost not to exceed 60/120th of the material cost at time

of purchase of the AR shingles).

Introduction

Thank you for your recent purchase of rooﬁ ng shingles and accessories (the “Rooﬁ ng

System”) manufactured by Owens Corning Rooﬁ ng & Asphalt, LLC (“Owens Corning”).

We believe we manufacture the highest quality and most attractive Rooﬁ ng System

available anywhere, and that is why we stand behind them with one of the best

warranties in the industry. We have attempted to write this warranty in clear, plain-

English terms, including the limitations and restrictions, so you will fully understand

the warranty we are making to you. However, the terms contained herein are subject to

change without notice. If anything in this warranty is not clear to you, please call us at

1-800-ROOFING or visit our Web site at www.rooﬁ ng.owenscorning.com.

Who Is Covered

If you live in the United States you are the original consumer purchaser (e.g. the homeowner,

not the installer or contractor), or the ﬁ rst transferee from the original consumer purchaser

of one of our Rooﬁ ng System products listed in the chart at the end of this warranty, you are

entitled to the beneﬁ ts of this warranty.

ELIGIBILITY REQUIREMENTS

An Owens Corning

™

shingle with a limited lifetime warranty is required in order to

qualify for the limited warranty on the Rooﬁ ng System. In addition, the following four (4)

requirements must be met.

1. For your roof to qualify as a Rooﬁ ng System, you must have purchased and installed

Owens Corning

™

shingles, any No. 15 or No. 30 asphalt-saturated felt underlayment

or an equivalent synthetic underlayment, and three (3) of the ﬁ ve (5) products

(Products) listed below: If less than three (3) Owens Corning

™

accessories are used ,

these products will be warranted for the length of time as deﬁ ned in their individual

product warranties. See actual warranties for more detail.

a. Owens Corning

™

VentSure

Ridge Ventilation Products, in conjunction with

functional eave and/or soffit intake vents.

b. Owens Corning

™

Hip and Ridge shingles.

c. Owens Corning

™

Underlayment products. These Products qualify as the

mandatory No. 15 or No. 30 asphalt-saturated felt underlayment as listed above

if applied over the entire deck.

d. Owens Corning

™

Starter Shingle products, and

e. Owens Corning

™

WeatherLock

Self-Sealing Ice & Water Barrier Products.

2. Your Rooﬁ ng System must be installed according to application requirements

published by Owens Corning and in accordance with all generally accepted good

rooﬁ ng practices (using ARMA and NRCA standard application guidelines) and all

local building code requirements which are in effect at the time of installation.

3. The Rooﬁ ng System must not be installed over an existing roof—all existing materials

must be removed to the deck. All rotten or damaged wood fascia, trim, or decking

must be replaced, and decking must conform to American Plywood Association

(“APA”) recommendations.

4. All details and ﬂ ashings are to be installed as per Owens Corning requirements and

in accordance with all generally accepted good rooﬁ ng practices (using ARMA and

NRCA standard application guidelines) and in compliance with the above-listed

Eligibility Requirements numbered 1–3.

Exceptions to the above requirements must be approved in writing by Owens Corning

prior to installation of products.

What Is Covered

We warrant that your Rooﬁ ng System is free from any manufacturing defects that

materially affect their performance on your roof during the Tru PROtection

coverage

period or that cause leaks for the balance of the applicable warranty period.

How Long Are You Covered

1. Tru PROtection

Coverage Period—During the Tru PROtection coverage period of

this warranty, our payment to you will be 100% of material and labor costs, as

reasonably determined by Owens Corning, to repair, replace or recover defective

Rooﬁ ng System , subject to certain limitations. Our payment will not cover any ,

metalwork, ﬂ ashings or other related work, and we will not cover the cost to remove

or dispose of your Rooﬁ ng System. The Tru PROtection coverage period does not

apply to Wind and Algae coverage. Please see “What About Wind Resistance” and

“What About Algae Resistance” portions of this warranty for applicable coverage.

2. Prorated Period—Once the Tru PROtection coverage period for the Owens Corning

™

Rooﬁ ng System purchased has expired, the prorated period will begin. Material will

be covered, but labor will not be covered during the prorated period, and we will take

into account the number of years of use you have enjoyed your Rooﬁ ng System from

the original installation date through the date of your claim, and reduce the amount of

our payment to you accordingly. That is, we will prorate the amount of our payment

to you through the date of your claim for any manufacturing defects that cause leaks

for the balance of the applicable warranty period. For example: If you make your

claim in ﬁ fteenth (15

) year of the warranty, we will not cover labor but our payment

Name of Contractor Date of Installation

Address

City State ZIP

Phone Number

Pub. No. 10017303. Printed in U.S.A. February 2012. THE PINK PANTHER

™

–

For more information, call 1

800

GET

PINK

or visit our

Web site at www.roofing.owenscorning.com.

PUBLICATION DATE: March 1, 2012

Transferability of This Warranty

You can transfer this warranty one time, anytime during the life of the warranty. For this

warranty to be transferred, the new homeowner must complete and return the attached

Warranty Transfer Card, within sixty (60) days after the date of the real estate transfer to obtain

the beneﬁ ts of this warranty. Proof of purchase of the Rooﬁ ng System and the installation date

must be submitted at the same time. If the transfer takes place within the Tru PROtection

Nonprorated period (see “Limited Lifetime Rooﬁ ng Systen Proration Table”), the second

owner is entitled to the same coverage as the original owner. If the transfer occurs after the Tru

PROtection Nonprorated period (see “Limited Warranty Information Table”), the balance of this

warranty shall be reduced to a two (2) year period after the date of ownership change. If there

is a manufacturing defect that causes leaks during this two (2) year period, our payment to the

second owner will be based only on the reasonable cost of replacement of the Rooﬁ ng System

reduced by the amount of use the second owner and the original homeowner have enjoyed from

the original installation date through the date of your claim.

What Is Not Covered

Our warranty does not cover damage to the roof or any components of your Rooﬁ ng System due

to any cause not expressly covered herein. After our Rooﬁ ng System leaves our manufacturing

facility, it is subject to conditions and handling beyond our control that could affect their

performance. This warranty does not cover any problems with nondefective Rooﬁ ng System

products caused by conditions or handling beyond our control. Some examples of conditions

not covered by this warranty include:

1. Acts of God, such as hail, strong storms (hurricanes) or winds over the maximum

windspeed listed in the chart at the end of this warranty, or ice damming above the area

covered by leak barriers or flashings.

2. Damage to or failure of the Roofing System as a result of damage to or the failure of the

underlying roofing structure.

3. Foot traffic on your roof or damage caused by object(s) (e.g., tree branches) falling on

your roof.

4. Improper or faulty installation of your Roofing System— Installation must be in

accordance with application requirements published by Owens Corning and in

accordance with all generally accepted good roofing practices (using ARMA and NRCA

standard application guidelines) and all local building code requirements.

5. Shading, or variations in the color of your Shingle Products, or discoloration caused by

algae, fungi, lichen or cyanobacteria (unless covered under the section “What About

Algae Resistance” above).

6. Inadequate ventilation or roof drainage. Some exceptions may apply. If you have

questions, please contact us at 1-800-ROOFING.

7. Settlement of the structure of your property or buckling or cracking of the deck over

which your Roofing System is installed.

8. Damage to the Roofing System components caused by alterations made after completion

of application, including structural changes, equipment installation, painting or the

application of cleaning solutions, coatings, or other modifications.

9. Improper storage, handling or other conditions beyond our control.

10. Damages caused by, or the cost to repair or replace, any non-Owens Corning

™

product.

11. Improperly designed or installed gutter or downspout systems.

12. Any costs that you incur which are not authorized in advance by Owens Corning.

Replacement Variations

As a result of our ongoing efforts to improve and enhance our Shingle Products, we must reserve

the right to discontinue or modify our Shingle Products, including their colors. We are not liable

to you if you make a warranty claim in the future and any replacement Shingle Products you

receive vary in color either because of normal weathering or changes in our product line. You

should understand that if we replace any of your Shingle Products under this warranty, we

reserve the right to provide you with substitute Shingle Products that are comparable only in

quality and price to your original Shingle Products.

COMPENSATION

Under the terms of this Limited Warranty, the manner of Compensation is at Owens Corning’s sole

discretion and may be issued in the form of cash settlement and/or material credit to an existing

supplier of Owens Corning

™

Rooﬁ ng materials or Owens Corning retains the right to provide

materials in lieu of compensation. All costs must be pre-approved by Owens Corning. Note: The

prorated material cost will be determined by the cost of the Rooﬁ ng System at the original time of

purchase.

Claims Process

To make a claim under this warranty, you need to do so within thirty (30) days after you discover

the problem. Just call us at 1-800-ROOFING or visit us at: http://rooﬁ ng.owenscorning.com/

homeowner/warranty/claimform.aspx. To fully evaluate your claim, we may ask you to provide,

at your expense, pictures of your Rooﬁ ng System products and/or samples for us to test. If you

have any questions, do not hesitate to call 1-800-ROOFING or visit our Web site at www.rooﬁ ng.

owenscorning.com.

Limitations

THIS WARRANTY IS EXCLUSIVE AND REPLACES ALL OTHER WARRANTIES, CONDITIONS,

REPRESENTATIONS AND GUARANTEES, WHETHER EXPRESS OR IMPLIED, INCLUDING

THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE, WHETHER BY STATUTE, AT LAW OR IN EQUITY AND IS LIMITED IN LENGTH

TO THE EXPRESS WARRANTY PROVIDED ABOVE UNLESS A SHORTER PERIOD IS

PERMITTED BY LAW.

THIS WRITTEN WARRANTY IS YOUR EXCLUSIVE WARRANTY FROM OWENS CORNING

AND REPRESENTS THE SOLE REMEDY TO ANY OWNER OF THE ROOFING SYSTEM.

OWENS CORNING MAKES NO OTHER REPRESENTATIONS, WARRANTIES OR

GUARANTEES OF ANY KIND OTHER THAN THOSE STATED EXPLICITLY HEREIN.

YOUR REMEDY FOR DEFECTIVE ROOFING SYSTEM PRODUCTS IS FULLY DESCRIBED

IN THE PRECEDING SECTION, “HOW LONG ARE YOU COVERED.” YOU ARE NOT

ENTITLED TO ANYTHING MORE THAN WHAT IS DESCRIBED IN THAT SECTION UNLESS

OTHERWISE COVERED BY AN OPTIONAL ENHANCED WARRANTY. WE ARE NOT

RESPONSIBLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR OTHER

DAMAGES OF ANY KIND INCLUDING DAMAGE TO YOUR STRUCTURE OR TO YOUR

STRUCTURE’S CONTENTS WHETHER FOR BREACH OF THIS WARRANTY, NEGLIGENCE,

STRICT LIABILITY OR OTHER CLAIMS DERIVED IN TORT OR FOR ANY OTHER CAUSE.

Some states do not allow limitations on how long an implied warranty lasts and/or do not allow

the exclusion or limitation of incidental or consequential damages, so the above limitation or

exclusion may not apply to you. This warranty gives you speciﬁ c legal rights and you may also

have other rights which vary from state to state.

Limited Warranty Information Table

Rooﬁ ng

System

Warranty(*)

Tru Protection

Nonprorated

Period

Wind

Warranty

Protection

Wind

Warranty

Length

Algae

Warranty

Length

Berkshire

† Lifetime 10 YRS 110/130 MPH

15 YRS 15 YRS

Woodmoor

Lifetime 10 YRS 110/130 MPH

15 YRS 10 YRS

Woodcrest

Lifetime 10 YRS 110/130 MPH

15 YRS 10 YRS

WeatherGuard

HP‡ Lifetime 10 YRS 130 MPH 15 YRS 10 YRS

Duration

Series ††

Lifetime 10 YRS 130 MPH 15 YRS 10 YRS

Oakridge

Lifetime 10 YRS 110/130 MPH

***

15 YRS 10 YRS

Algae Resistant shingles

NOTE: When properly installed, Owens Corning

™

Hip & Ridge shingle warranty terms

will match with the corresponding rooﬁ ng shingle. (See speciﬁ c Owens Corning

™

Hip &

Ridge shingle installation instructions for details.)

* Three (3) qualifying accessories must be installed in addition to the shingles in order

for the system to qualify for a Rooﬁ ng System warranty.

†Berkshire

Hip & Ridge is required for 15-year Algae Resistance Limited Warranty.

††

Includes TruDeﬁ nition

Duration,

TruDeﬁ nition

Duration STORM,

™ ‡

TruDeﬁ nition Duration

Designer Colors Collection, Duration

Premium Cool and

Duration

Premium shingles.

‡

WeatherGuard

HP Hip & Ridge or ProEdge STORM

™

Hip & Ridge is required to

complete UL 2218 Class IV impact-resistant Rooﬁ ng System.

130 MPH is applicable only with 6-nail application in accordance with installation

instructions.

*** 130 MPH is applicable only with 6-nail application and Owens Corning

™

Starter

Shingle products application along eaves and rakes in accordance with installation

instructions.

^ Proration is calculated annually, based on the original installation date. There are no partial

year prorations

Summary of content (2 pages)

PAGE 1
†Berkshire® Hip & Ridge is required for 15-year Algae Resistance Limited Warranty. †† Includes TruDefinition® Duration, ® TruDefinition® Duration STORM,™ ‡ TruDefinition Duration® Designer Colors Collection, Duration® Premium Cool and Duration ® Premium shingles. ‡ WeatherGuard® HP Hip & Ridge or ProEdge STORM™ Hip & Ridge is required to complete UL 2218 Class IV impact-resistant Roofing System. ** 130 MPH is applicable only with 6-nail application in accordance with installation instructions.
PAGE 2
PLACE STAMP HERE Limited Warranty ONE OWENS CORNING PKWY PO BOX 10014 TOLEDO, OH 43699-0014 OWENS CORNING CUSTOMER RESPONSE CENTER on Roofing System OWENS CORNING ROOFING AND ASPHALT, LLC ONE OWENS CORNING PARKWAY TOLEDO, OHIO, USA 43659 1- 800 - GET- PINK® www.roofing.owenscorning.com Pub. No. 10017303. Printed in U.S.A. April 2012. THE PINK PANTHER™ & © 1964 –2012 Metro-Goldwyn-Mayer Studios Inc. All Rights Reserved. The color PINK is a registered trademark of Owens Corning. ©2012 Owens Corning.