Warranty Guide

OWENS CORNING
Limited Lifetime Warranty for
Fiberglas
Insulation Batts and Fiberglas
Insulation Rolls
INTRODUCTION
Thank you for your recent purchase of Fiberglas
Batts (“Insulation Batts”) and/or Fiberglas
Rolls (“Insulation Rolls”)
manufactured by Owens Corning Insulating Systems, LLC. We believe we manufacture our Insulation Batts and Insulation Rolls to
be of the highest quality and that is why we stand behind them with one of the best warranties in the industry.
We have attempted to write this warranty in clear, plain-English terms, including the limitations and restrictions, so you will fully
understand the warranty we are making to you. If anything in this warranty is not clear to you, please call us at 1-800-GET-PINK
®
or
visit our website at www.owenscorning.com. Please note that the terms contained here are subject to change without notice.
WHO IS COVERED
If you live in the United States or Canada and you are the original consumer purchaser (i.e. the homeowner or building owner, not
the installer or contractor), or any transferee from the original consumer purchaser, of one of our Insulation Batts and/or Insulation
Rolls products (the “Purchaser”), you are entitled to the benefi ts of this warranty.
WHAT IS COVERED
Owens Corning Insulating Systems, LLC (“Owens Corning”), subject to the conditions and limitations set forth herein, warrants
that its Insulation Batts and Insulation Rolls shall be free from any defect in material or manufacturing that would adversely affect
their R-value for the life of the building from the date of installation when such Insulation Batts and Insulation Rolls shall have been
properly installed and when subject to normal and proper use.
REMEDY
(a) If the performance of the Insulation Batts and/or Insulation Rolls is ever materially affected during the warranty period by a
defect in material or manufacturing as described in the preceding paragraph, then Purchaser’s sole and exclusive remedy, and
the limit of Owens Corning’s liability for Insulation Batts and/or Insulation Rolls proven to be other than as warranted, whether
based upon breach of warranty, negligence, strict liability, tort, breach of contract, or any other legal theory shall be, at
Owens Corning’s sole option, to provide the Purchaser with (1) a quantity of Insulation Batts or Insulation Rolls suf cient to
replace the defective Insulation Batts or Insulation Rolls (non-defective Insulation Batts and/or Insulation Rolls need not and
will not be replaced); (2) a quantity of Insulation Batts or Insulation Rolls suf cient to bring the thermal performance of the
installed Insulation Batts or Insulation Rolls up to the original intended R-value; or (3) a refund of the original purchase price of
the Insulation Batts or Insulation Rolls.
(b) OWENS CORNING’S LIABILITY HEREUNDER IS LIMITED TO, AND CAPPED AT, THE REASONABLE COST OF THE
REPLACEMENT OR ADDITIONAL INSULATION BATTS OR INSULATION ROLLS REQUIRED TO ACCOMPLISH THE REMEDY,
OR REFUND OF THE ORIGINAL PURCHASE PRICE OF THE INSULATION BATTS OR INSULATION ROLLS, WHICHEVER IS
GREATER.
(c) OWENS CORNING SHALL HAVE NO LIABILITY FOR THE COST (OF LABOR, DISPOSAL OR OTHERWISE) TO REMOVE THE
DEFECTIVE INSULATION BATTS OR INSULATION ROLLS OR TO INSTALL ANY NEW INSULATION BATTS OR INSULATION
ROLLS.
WHAT IS NOT COVERED
This warranty does not apply to and Owens Corning shall not be liable for any cause not expressly covered herein. This warranty
does not cover any problems with non-defective material caused by conditions or handling beyond our control. Some examples of
conditions not covered by this warranty include failures or defects in the Insulation Batts and/or Insulation Rolls caused by:
causes beyond normal and proper use including, but not limited to: acts of God, war or terrorism, fire, flood, wind
or other weather damage, exposure to chemicals or the environment; or
failures or distortions in the building structure, or improper installation of neighboring products; or
failure to install the Insulation Batts and/or Insulation Rolls strictly in accordance with Owens Corning’s published
installation instructions for Insulation Batts and Insulation Rolls; or
failure to install the Insulation Batts and/or Insulation Rolls in compliance with all applicable building codes; or
damage to the Insulation Batts and/or Insulation Rolls caused by alterations made after completion of application,
including but not limited to structure changes, equipment installation, painting or application of cleaning solutions,
coatings or other modifications; or
non-manufacturing defects, including but not limited to improper maintenance, neglect, accident, casualty,
vandalism or misuse of the Insulation Batts and/or Insulation Rolls, or any other cause that disturbs or disrupts the
Insulation Batts and/or Insulation Rolls as installed; or
any costs incurred by you that are not authorized in writing, and in advance, by Owens Corning.

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