Product Manual
Repair of the Winch
All repairs must have factory authorization. Contact OZ Lifting LLC. to prevent voiding of the warranty and
potential damage to the winch.
Perform recommended inspections to identify which parts should be replaced.
• Only use OZ Lifting Products LLC. replacement parts.
• Contact the local OZ Lifting Products LLC. dealer for replacement parts. Please have the serial number
and part number and description available when calling.
Protect the winch from damage and corrosion by monitoring for paint chipping or excess wear.
• Renish any problem areas by removing paint to the bare metal, cleaning the area well and repainting
with a high quality primer and nish coat.
Troubleshooting Chart
Contact OZ Lifting Products LLC. if disassembly of the winch or brake is required. The warranty will be
voided if this is not done.
Problem
Possible Cause
Correction
Brake distance too long Discs are worn, damaged, or over lubricated Replace
Disc brake ratchet pawl damaged or worn Replace
Excess wear on gears or bearings Overloaded Reduce load
Improper lubrication Relubricate
Drum not turning (handle functioning okay) Damaged or loose spring pins Repair
Gears broke, stripped, or loose Repair/Replace
Difculty turning handle or not turning at all Heavy load Reduce load
Disc brake damaged or locked Repair
Gears or bearings damaged or locked Repair
Spring pins loose or damaged Repair
High pitched squeak Improper lubrication Relubricate
Grinding noise Dirty lubrication Clean and relubricate
Dirty brakes or gears Clean
Broken gears or bearings Replace
Rattling noise Loose bolts, screws, fasteners Tighten
No clicking noise in brake Ratchet not properly installed Install correctly
Ratchet pawl damaged or worn Replace
Uneven brake clicking Broken gear tooth Replace
Dull brake clicking Dirty or damaged spring or ratchet pawl Clean or repair
Excess wear of brake ratchet pawl, spring, or gear Replace
EN pg.11