Use and Care Manual
Pacic Crest warranties its products against manufacturing defects in materials or workmanship for a period of one year from date of shipment
from Pacic Crest according to hanging and maintenance/care requirements subject to specied exclusions as stated below. Pacic Crest will, at
our option, repair, replace or refund the purchase price of the product to the original owner.
Your Pacic Crest doors are nished with the highest quality polyurethane oil based products. Over time, according to how severe the climate or sun
exposure, your door will require some simple, periodic maintenance to keep it looking great. Regular maintenance is a requirement of this warranty.
Follow paint manufacturer’s procedures when applying new top coat or wax polish. If you live in severe climates and/or your entry receives sunlight
from southern or western exposures, inspections should be done often.
It is important to note that wood continues to be a living entity constantly adjusting to climate conditions. As your door ages over time, it may
naturally shrink and swell slightly which may produce small hairline cracks. Proper overhang and maintenance will help minimize this condition and
prolong the life of your door.
Maintenance is required if you see signs of the following:
The nish becomes dull or chalky
Color begins to fade
Changes in nish texture such as scaling or aking
Upon receipt of door, carefully inspect product for any visible defects including warp* PRIOR to installation. Notice must be given to dealer immediately.
Unnished doors MUST be nished within 24 hours of installation and must not be stored prior in damp or direct sunlight conditions.
The following are not considered defects and therefore are not covered by warranty:
Doors not installed with proper overhang that provide adequate protection from direct sunlight
and weather elements. Overhang must project a minimum of half the entry height (gure 1).
1.
Water damage of any kind is not covered under this warranty.2.
Cosmetic defects not reported upon receipt of product.3.
Damage, misuse or abuse caused by others beyond control of Pacic Crest.4.
Storm or screen doors installed in front of Pacic Crest doors will void warranty.5.
Warp for doors 3’x7’ or smaller not exceeding 1/4” in the plane of the door itself. Doors larger than
3’x7’ are covered as such only if properly installed with 3-point locking hardware.
6.
Natural variations in color, nish or texture of door.7.
Failures or defects not covered include broken glass, hardware not provided by Pacic Crest,
improper installation, lack of maintenance or normal aging.
8.
Panel shrinkage. Panels are free-oating and allowed to move as wood stabilizes according
to climate conditions
9.
Lack of maintenance. Doors must be inspected regularly and renished if signs of wear or dryness occur. Doors facing south or southwest will
require more attention.
10.
Inadequate sealing of an unnished slab prior to nishing and installation. Proof the door was properly sealed on all 6 sides and nished prior
to installation will be required for warranty coverage.
11.
Pacic Crest Exterior Door One year Limited Warranty
Handling and Care
Excluded from Warranty
Maintenance
WARRANTY INFORMATION
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Except as set forth above, Pacic Crest makes no other warranty, expressed or implied, in
regards to their product and shall not be liable for consequential, indirect or incidental
damages for any amount in excess of price paid by Pacic v direct customer.
REV. 02-11-2020