Warranty

Pacic Entries warranties its products against manufacturing
defects in materials or workmanship for a period of one
year from date of shipment from Pacic Entries according
to hanging and maintenance/care requirements subject to
specied exclusions as stated below. Pacic Entries will, at
our option, repair, replace or refund the purchase price of the
product to the original owner.
Handling and Care
Upon receipt of door, carefully inspect product for any visible
defects including warp* PRIOR to installation. Notice must
be given to dealer immediately.
Unnished doors MUST be nished within 24 hours of
installation and must not be stored prior in damp or direct
sunlight conditions. Interior doors should not be stored or
installed until all sheetrock is painted and dry.
Excluded from Warranty
The following are not considered defects and therefore are
not covered by warranty:
1. Doors not installed with proper overhang that provide
adequate protection from direct sunlight and weather
elements. Overhang must project a minimum of half the
entry height (see diagram above). Example: an entry
overhang 10 feet off the ground would require a minimum
5 foot overhang.
2. Cosmetic defects not reported upon receipt of product.
3. Damage, misuse or abuse caused by others beyond
control of Pacic Entries.
4. Failure to properly seal/nish six sides of unnished
doors within 72 hours of delivery.
5. *Warp for doors 3’x7’ or smaller not exceeding 1/4” in
the plane of the door itself. Doors larger than 3’x7’ are
covered as such only if properly installed with 3-point
locking hardware.
6. Natural variations in color, nish or texture of door.
7. Failures or defects not covered include broken glass,
hardware not provided by Pacic Entries, improper
installation, lack of maintenance or normal aging.
8. Panel shrinkage. Panels are free-oating and allowed to
move as wood stabilizes according to climate conditions.
9. Lack of maintenance. Doors must be inspected regularly
and renished if signs of wear or dryness occur. Doors
facing south or southwest will require more attention.
Maintenance
Your Pacic Entries doors are nished with the highest quality
polyurethane oil based products. Over time, according to how
severe the climate or sun exposure, your door will require
some simple, periodic maintenance to keep it looking great.
Regular maintenance is a requirement of this warranty.
Maintenance is required if you see signs of the following:
• The nish becomes dull or chalky
• Color begins to fade
• Changes in nish texture such as scaling or aking
• Hairline cracks in the top coat
Follow paint manufacturer’s procedures when applying new
top coat or wax polish. If you live in severe climates and/
or your entry receives sunlight from southern or western
exposures, inspections should be done often.
It is important to note that wood continues to be a living entity
constantly adjusting to climate conditions. As your door ages
over time, it may naturally shrink and swell slightly which
may produce small hairline cracks. Proper overhang and
maintenance will help minimize this condition and prolong
the life of your door.
CAUTION! Lack of
proper overhang
will void warranty!
Overhang must
project a minimum of
1/2 the height of entry
(see image at right).
Except as set forth above, Pacic Entries makes no
other warranty, expressed or implied, in regards to
their product and shall not be liable for consequential,
indirect or incidental damages for any amount in
excess of price paid by Pacic Entries direct customer.
Pacic Entries Limited Warranty