Operation Manual

Helpdesk - 35
Note: You may turn off the User Account Control Messages (not recommended) in the User Account Control settings
window.
Internet Explorer Security Settings
Internet sites use small files called cookies to keep track of user preferences and information. You can adjust your Internet
browser's security settings to determine how much -or how little- information you are willing to accept from a Web site.
To access Internet Explorer security settings:
1. In Internet Explorer, click on Tools > Internet Options.
2. In the Privacy tab, move the slider up or down to select a setting.
How do I know when my computer is at risk?
If the Action Center reports an alert, or if your computer behaves erratically, crashes unexpectedly or if some of your programs
do not work correctly, your computer may be infected by malicious software. However, do not blame every computer
problem on a virus! If you suspect your computer is infected, the first thing to do is update -if you have not already done so,
and run your antivirus and anti-spyware software.
Windows Remote Assistance
Remote Assistance allows a Windows user to temporarily
take over a remote Windows computer over a network or the
internet to resolve issues. Remote Assistance makes it
possible to diagnose and repair problems with a computer
without personally visiting it.
You can access Remote Assistance by clicking on Start
> All Programs > Maintenance > Windows Remote
Assistance. Upon launching Remote Assistance, you will see
a screen giving you the choice of either inviting someone to
help you or offering to help someone.