Packard Bell EasyNote LJ65 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made to this service guide.
Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
VI
Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Removing the Media Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Removing the TouchPad Bracket . . . . . . . . . . . . . . . .
Table of Contents Troubleshooting 139 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 LCD Failure . . . .
Table of Contents Test Compatible Components 199 Microsoft® Windows® Vista Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: NOTE: Items marked with * denote only selected models. Operating System • Genuine Windows Vista® Home Premium Platform • Intel® Centrino® processor technology, featuring: • Intel® Core™2 Duo processor T6400 (2 MB L2 cache, 2 GHz, 800 MHz FSB, 35 W), supporting Intel® 64 architecture • Mobile Intel® PM45 Express Chipset • Intel® Wireless WiFi Link 5100/5300 (dual-band quad-mode 802.
• HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) support Storage subsystem • 160/250/320/500 GB hard disk drive • Media card reader, supporting: • Secure Digital™ (SD) Card, MultiMediaCard (MMC), Memory Stick™ (MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD) • Storage cards with adapter: miniSD™, microSD™, Reduced-Size Multimedia Card (RSMMC), Memory Stick Duo™, Memory Stick PRO Duo™ Optical Drive • 8X DVD-Super Multi double-layer drive: •
Power subsystem • ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes • 4800 mAh 8-cell Li-ion battery pack with discrete graphics: • • • 3-hour, 20-minute battery life • 3-pin 90 W AC adapter 4400 mAh 6-cell Li-ion battery pack with integrated graphics: • 3-hour, 10-minute battery life • 3-pin 65 W AC adapter ENERGY STAR® 5.
System Block Diagram 4 Chapter 1
Your Notebook tour After knowing your computer features, let us show you around your new computer. Front View Ventilation fan Component Ventilation fan Chapter 1 Icon Description Helps cool internal components. Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots.
Left View Ethernet jack Kensington Power lock slot connector Component USB port Monitor HDMI out Microphone USB jack port port jack Icon Memory card reader Description Kensington™ lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot. Power connector Plug the AC adapter cable into this connector. Ethernet jack Plug an Ethernet network cable into this jack. Plug the other end of the cable into a cable modem, DSL modem, or an Ethernet network jack.
Right View Component Modem Power jack button DVD drive USB port Icon Description USB port Plug a USB device (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into this port. DVD drive Insert CDs or DVDs into this drive. Modem jack Plug a dial-up modem cable into this optional jack. Power button Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode.
Bottom View Battery Ventilation slots and cooling fan Battery lock Battery latch Hard drive bay Memory/ Hard drive bay Component 8 Icon Description Battery Provides power when the notebook is not plugged into AC power. Battery lock Slide to unlock the battery. Battery latch Slide to release the battery. Memory bay Memory modules are located in this bay. Hard drive bay The hard drive is located in this bay. Ventilation slots and cooling fan Helps cool internal components.
Keyboard Area (selected models) Speakers Status indicators Capacitive touch keys Keyboard Power/Battery indicators Component Touchpad Icon Description Speakers Left and right speakers deliver stereo audio output. Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. Keyboard Provides all the features of a full-sized, computer keyboard. Power indicator • LED on - Notebook is on.
LCD Panel Microphone Webcam Component 10 Icon Description Webcam Use to let others see who they are communicating with when making VoIP calls. Microphone Use to talk through when making Voice over Internet Protocol (VoIP) calls.
Status Indicators Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located below the screen.
TouchPad Basics The following items show you how to use the TouchPad: 1 2 3 • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button. Function Left Button (2) Right Button (3) Main TouchPad (1) Execute Quickly click twice.
Using the Keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric keypad. Function keys/ System keys Numeric keypad/ Navigation keys FN key Windows key Application key Arrow keys Key Types The keyboard has several different types of keys.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu.
System Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, Bluetooth and WiFi. To activate hot keys, press and hold the key before pressing the other key in the hotkey combination. Function Key Description Turn the capacitive touch key LEDs on or off. Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave Sleep mode. Toggle the notebook display in the following order: The LCD.
Using the System Utilities Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.
Hardware Specifications and Configurations Processor Item Specification CPU Intel® Core™ 2 Duo T6400 2.0GHz Core Logic Intel PM45 ICH9-M Power See table below On-die Cache 2 MB Front Side Bus 800 MHz Processor Specifications CPU Speed Item Cores Bus Speed Mfg Tech Cache Size Package Core Voltage Acer P/N T1600 1.66 GHz 2 667 MHz 65 nm 1 FCPGA 1.075V1.175V KC.16001.CMT T1700 1.83 GHz 2 667 MHz 65 nm 1 FCPGA 1.075V1.175V KC.17001.CMT T4200 2.
Northbridge Item Specification Chipset Intel PM45 Features • Intel® Active Management Technology (Intel® AMT) 4.0 • Dual-channel DDR3 and DDR2 memory support • 1066 MHz system bus • PCI Express* x16 graphics port and PCI Express x1 I/O ports • Serial ATA • Hi-Speed USB 2.
Item Specification Supports maximum memory size 4 GB (8 GB for 64-bit OS) Supports DIMM type DDRIII Supports DIMM Speed 800 MHz Supports DIMM voltage 1.
Wireless Module 802.
Item Specifications Spindle speed (RPM) 5400 Performance Specifications Buffer size 8MB Interface SATA Internal transfer rate (Mbits/sec, max) 363 ~ 952 typical I/O data transfer rate 3Gbits/s DC Power Requirements Voltage +5.0V ± 5%.
Item Specifications Internal transfer rate (Mbits/sec, max) 106 MB max. I/O data transfer rate 3 GB/s DC Power Requirements Voltage +5.0V ± 5% Super-Multi Drive Module Item Specification Vendor & model name HLDS/GSA-T50, Toshiba Digi/TS-L633A Performance Specification With CD Diskette With DVD Diskette Transfer rate (MB/sec) Sustained: Max 3.
Item Specification Applicable disc format Write: DVD Data & Video CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-2, CD-i, VideoCD, CD-Text Read: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-Video, DVD-Audio, SACD (Hybrid), UDF DVD, DVD-R, DVD-R DL, DVD-R 3.95 GB, DVD-R Authoring, DVD-R Multi-Border, DVD-RW, DVD+R, DVD+R DL, DVD+R MultiSession, DVD+RW, DVD-RAM V1.0, DVDRAM V2.0 & 2.1 & 2.
Item Specification Buffer Memory 2 MB Interface SATA Applicable disc format CD-DA, CD-TEXT, CD ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Form-2, CD-I Ready, Video-CD (MPEG-1), Photo-CD, Enhance CD, CD extra, I-Trax CD and UDF DVD-ROM, DVD-Video, DVD-Audio, DVD-R single/multi border(s) DVD+R single/multi session(s) DVD-RW DVD+RW DVD-RAM BD-ROM ver2.0, UDF2.5 BD-R ver1.0 and ver2.0, UDF2.5 BD-RE ver2.0 and ver3.0, UDF2.
Audio Interface Item Specification Audio Controller Realtek ALC272 Azalia Codec and Amplifier G1454 • • HD Audio • SNR > 85,High-performance DACs with 95dB SNR (A-Weighting), ADCs with 85dB SNR (A-Weighting) • Internal Digital Microphone • Two speakers, max. 1W output for each • Meets performance and function requirements for Microsoft WLP 3.
Item Specification Screen Diagonal (mm) 439.4 Display Area (mm) 382.08 x 214.92 Display resolution (pixels) 1600x900 Pixel Pitch 0.2388 Display Mode Normal white Typical White Luminance (cd/m ) (also called Brightness) 220 Contrast Ratio 500:1 Response Time (Optical Rise Time/ Fall Time) msec 8 2 26 Typical Power Consumption (watt) 7 Weight (g) 580 Max. Physical Size (mm) 398.1 x 232.8 x 5.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Information The Information screen displays a summary of your computer hardware information. Information Main InsydeH20 Setup Utility Security Power Boot Exit Advanced CPU Type CPU Speed Genuine Intel(R) CPU 1.66GHz HDD Model Name: HDD Serial Number: HDD Model Name: HDD Serial Name: ATAPI Model Name: Hitachi HTS543216L9A300 081211FB2203LNJHLVNA None System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: V0.
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main InsydeH20 Setup Utility Security Boot Power Exit Advanced Rev. 3.
Advanced The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values. If making settings to items on these pages causes your system to malfunction or prevents the system from booting, open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally.
Parameter Description Submenu Items Video Configuration Enter the Video Configuration menu. • • • • • • • • • • Render Standby IGD—Device2, Function1 IGD—Pre-allocat Memory IGD—DVMT Size Clock Chip Initialize Enabled CK SSC IGD—Boot Type IGD—LCD Panel Type IGD—TV IGD—PAVP Mode USB Configuration Enter the USB Configuration menu. • • • • • USB Legacy EHCI 1, 2 UHCI 1 ~ 5 Per-Port Control USB Port 0~11 Chipset Configuration Enter the Chipset Configuration menu.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Advanced InsydeH20 Setup Utility Security Power Boot Exit Rev. 3.
Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Set Supervisor Password Enter New Password Confirm New Password 2. [ [ ] ] Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.
Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Set Supervisor Password Enter Current Password Enter New Password Confirm New Password [ [ [ ] ] ] 2. Type the current password in the Enter Current Password field and press Enter. 3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press Enter.
Power The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values. If making settings to items on these pages causes your system to malfunction or prevents the system from booting, open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally.
The table below describes the items, menus, and submenus in this screen. Settings in boldface are the default and suggested parameter settings. Parameter 36 Description Submenu Items Advanced CPU Control Enter the Advanced CPU Control menu.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Select Boot Devices to select specific devices to support boot. Information Main Advanced InsydeH20 Setup Utility Security Power Boot Exit Rev. 3.5 Item Specific Help Boot priority order: 1. 2. 3. 3. 4. 5. 6.
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main Advanced InsydeH20 Setup Utility Security Power Boot Exit Rev. 3.5 Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help ESC Exit Select Item Select Menu Exit System Setup and save your changes to CMOS.
BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1. Information Main Advanced InsydeH20 Setup Utility Security Power Boot Exit Rev. 3.5 Item Specific Help Boot priority order: 1. 2. 3. 3. 4. 5. 6. F1 Help ESC Exit 3.
4. In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. 5. Flash is complete when the message Flash programming complete displays.
WinFlash Utility Perform the following steps to use the WinFlash Utility: 42 1. Double-click the WinFlash executable. 2. Click OK to begin the update. A progress screen displays.
Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the following steps: 1. After the error is displayed, select the Enter Unlock Password option on the screen. 2. An Encode key is generated for unlocking utilities. Note down this key. 3. Execute the UnlockHD.
Removing BIOS Passwords: To clear the User or Supervisor passwords, open the RAM door and use a metal instrument to short the RTC_RST jumper. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1. From a DOS prompt, execute clnpwd.exe 2. Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.
Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the usage screen. 3. Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to change the boot sequence to HDD | CD ROM | LAN | Floppy.
Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware management. When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending to the operating system (Windows, etc.). To update the DMI Pool, perform the following steps: 1. Boot into DOS. 2. Execute dmitools.
Using the LAN MAC EEPROM Utility You can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode. 1. 2. Use a text editor (for example: Notepad) to open the MAC.CFG file. You can see the MAC.CFG contents as below: WriteData = ‘001122334455' MAC value StartAddr=7A MAC address WriteLeng=6 MAC value length KeepByte=0 don’t care In DOS mode, run the MAC.BAT file to write MAC values to eeprom.
48 Chapter 2
Chapter 3 Machine Disassembly and Replacement IMPORTANT:The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery pack. Disassembly Process IMPORTANT:The LCD Module cannot be disassembled outside of factory conditions.
External Module Disassembly Process IMPORTANT:The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Removing the Battery Pack 1. Turn computer over. Slide the battery lock in the direction shown. 2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).
Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull the card out from the slot.
Removing the Lower Covers 1. See “Removing the Battery Pack” on page 52. 2. Loosen the five captive screws in the memory and HDD covers. HDD2, WLAN, and Memory Cover HDD1 Cover 3. Remove the HDD1 Cover. 4. Remove the HDD2, WLAN, and Memory Cover as shown.
Removing the Optical Drive Module 1. See “Removing the Lower Covers” on page 54. 2. Remove the screw securing the ODD module. Step ODD Module Size M2.5*5 Quantity Screw Type 1 3. Insert a suitable tool into the access slot as shown. Gently lever the ODD module out of the chassis. 4. Pull the optical drive module out from the chassis.
5. Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step ODD Bracket Size M2*3 Quantity Screw Type 2 6. Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module.
Removing the DIMM Modules 1. See “Removing the Lower Covers” on page 54. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the second DIMM module if present.
Removing the WLAN Module 1. See “Removing the Lower Covers” on page 54. 2. Remove the adhesive tape securing the Antenna cables in place. 3. Disconnect the antenna cables from the WLAN Module. NOTE: Cable placement is Black to the MAIN terminal (left) and White to the AUX terminal (right).
4. Move the Antennas away and remove the two screws to release the WLAN Module. Step WLAN Module Size M2*3 Quantity Screw Type 1 5. Detach the WLAN Module from the WLAN socket. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.
Removing the Primary HDD Module 1. See “Removing the Lower Covers” on page 54. 2. Using the pull-tab, slide the HDD Module in the direction of the arrow to disconnect the interface. 3. Lift the HDD Module clear of the HDD bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 4. Remove the four screws (two each side) securing the hard disk to the carrier.
5. Remove the HDD from the carrier.
Removing the Secondary HDD Module NOTE: The Secondary HDD is optional and may not be present. 1. See “Removing the Lower Covers” on page 54. 2. Using the pull-tab, slide the HDD Module in the direction of the arrow to disconnect the interface. 3. Lift the HDD Module clear of the HDD bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
4. Remove the four screws (two each side) securing the hard disk to the carrier. Step HDD Carrier Size M3*3 Quantity Screw Type 4 5. Remove the HDD from the carrier.
Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Switch Cover Remove Keyboard Remove Media Board Remove LCD Module Remove Upper Cover Upper Cover Remove TouchPad Bracket Remove Media Board FFC Lower Cover Remove LED Board Remove Speaker Module Remove RTC Battery Remove Modem Module Remove USB Board Remove Mainboard Remove RJ-11 Jack Remove Thermal Module Remove CPU Screw List Step Quantity Part No. M2.5*5 3 86.WBF02.
Removing the Switch Cover 1. See “Removing the Battery Pack” on page 52. 2. Lift the Media Board FFC cover as shown to expose the FFC connector. 3. Open the FFC locking latch and disconnect the Media Board FFC. 4. Remove the three securing screws from the Lower Cover. Step Switch Cover Chapter 3 Size M2.
5. Open the computer lid to approximately 45° and push the Switch Cover from the underside of the computer to release the locking latches securing the cover in place. 6. Turn the computer over and open the lid fully. Lift the left side of the Switch Cover as shown. 7. Working along the Switch Cover toward the right hinge, gently pry up the cover as shown.
8. Rotate the Switch Cover toward the LCD panel and lift it away from the Upper Cover.
Removing the Media Board 1. See “Removing the Switch Cover” on page 65. 2. Pry the Media Board away from the Switch Cover as shown. NOTE: A very strong adhesive is used to secure the board in place. 3. Pry the board away from the Upper Cover and remove it completely.
Removing the Keyboard 1. See “Removing the Switch Cover” on page 65. 2. Lift the keyboard from the centre as shown to release the securing clips on each side. 3. Turn the Keyboard over on the TouchPad to expose the FFC cable. 4. Open the locking latch on the FFC as shown.
5. Disconnect the FFC cable from the mainboard. 6. Lift the keyboard clear of the chassis.
Removing the LCD Module 1. See “Removing the Keyboard” on page 69. 2. Turn the computer over. Remove the two securing screws from the bottom of the chassis. Step LCD Module Size M2.5*8 Quantity Screw Type 2 3. Open the computer lid and stand the chassis on its edge. Ensure the Antenna Cables are free from obstructions as shown.
4. Remove the adhesive tape securing the cables in place and pull the Antenna cables through the casing as shown. 5. Remove the cables from the cable channel as shown. Ensure that the cables are completely free of the retaining clips all the way to the hinge well.
6. Disconnect the Power Board cable from the Mainboard. 7. Remove the cable from the cable channel as shown. Ensure that the cable is completely free of the retaining clips all the way to the hinge well. 8. Disconnect the power cable from the Mainboard as shown. Ensure that the cable is completely free of the retaining clips all the way to the hinge well.
9. Disconnect the MIC cable from the Mainboard as shown. Ensure that the cable is completely free of the retaining clips all the way to the hinge well. 10. Remove the four securing screws (two each side) from the LCD module. Step 74 Size Quantity LCD Module (red callout) M2.5*8 2 LCD Module (green callout) M2.
11. Carefully remove the LCD module from the chassis.
Removing the Upper Cover 1. See “Removing the LCD Module” on page 71. 2. Turn the computer over. Remove the thirteen screws on the bottom panel. Step 76 Size Quantity Upper Cover (red callout) M2.5*8 10 Upper Cover (green callout) M2.5*5 1 Upper Cover (blue callout) M2.
3. Turn the computer over. Remove the nine screws on the top panel. Step Size Quantity Upper Cover (red callout) M2.5*5 8 Upper Cover (blue callout) M2.5*3 1 Screw Type 4. Remove the adhesive tape holding the cables in place.
5. Disconnect the following cables from the Mainboard. A B C D 6. Disconnect A as shown. 7. Release the locking latch and remove B as shown. 8. Release the locking latch and remove C as shown. 9. Release the locking latch and remove D as shown. NOTE: Avoid pulling on cables directly to prevent damage to the connectors. Use the pull-tabs on FFC cables whenever available to prevent damage.
10. Starting at the top-inside edges of the Upper Cover above the Battery Bay, lift the Upper Cover away from the Lower Cover as shown. 11. Work along the top edge prying the casing apart as shown. 12. Pry apart the left and right sides of the casing and lift the Upper Cover away from the Lower Cover.
Removing the TouchPad Bracket 1. See “Removing the Upper Cover” on page 76. 2. Release the FFC locking latch and disconnect the TouchPad FFC from the cover. 3. Remove the single screw securing the TouchPad Bracket to the Upper Cover. Step TouchPad Bracket Size M2*3 Quantity Screw Type 1 4. Hold down the left side of the bracket as shown. Lift and pivot the right edge in the direction of the arrow to release the locking latches on the front edge. 5. Remove the bracket from the Upper Cover.
Removing the Media Board FFC 1. See “Removing the Upper Cover” on page 76. 2. Lift the Media Board FFC as shown to release the adhesive securing it to the Upper Cover. 3. Pull the FFC through the Upper Cover as shown. Ensure that the cable passes through the casing completely. 4. Lift the FFC to remove it from the Upper Cover.
Removing the LED Board 1. See “Removing the Upper Cover” on page 76. 2. Lift the right edge of the LED Board to release the adhesive securing the board to the Upper Cover. 3. Lift the LED Board away from the Upper Cover as shown. 4. Remove the LED Board from the chassis and slide the FFC through the casing as shown.
Removing the Speaker Module 1. See “Removing the Upper Cover” on page 76. 2. Remove the four screws from the speaker modules. Step Speaker Module Size M2*3 Quantity Screw Type 4 3. Remove the right side Speaker cable from the channel as shown. 4. Lift the mylar sheet away from the Upper Cover to expose the Speaker cable. Remove the cable from the Upper Cover.
5. Lift the entire Speaker assembly clear of the Upper Cover.
Removing the RTC Battery IMPORTANT:Follow local regulations for disposal of all batteries. 1. See “Removing the Upper Cover” on page 76. 2. The RTC Battery is soldered to the Mainboard. To replace the battery, solder the new battery to the connections shown.
Removing the Modem Board 1. See “Removing the Upper Cover” on page 76. 2. Remove the two securing screws from the Modem Board. Step Modem Board Size M2*3 Quantity Screw Type 2 3. Remove the adhesive tape securing the Modem cable to the Mainboard.
4. Lift the Modem Board away from the Mainboard, taking care not to damage the cable attached to the underside of the board. 5. Disconnect the cable from the underside of the Modem Board and lift the board clear of the chassis.
Removing the USB Board 1. See “Removing the Upper Cover” on page 76. 2. Disconnect the USB Board cable from the Mainboard connector. 3. Lift the USB cable away from Lower Cover to detach the adhesive. 4. Remove the single screw securing the USB Board to the Lower Cover. Step USB Board 88 Size M2.
5. Lift the USB Board out of the Lower Cover as shown. 6. Remove the USB Board cable from the board connector.
Removing the Mainboard 1. See “Removing the Modem Board” on page 86. 2. See “Removing the USB Board” on page 88. 3. Remove the single screw securing the Mainboard to the Lower Cover. Step Mainboard Size M2.5*5 Quantity Screw Type 1 4. Lift the Mainboard from the Lower Cover right side first, and place it on a clean, dust-free surface.
Removing the RJ-11 Jack 1. See “Removing the Mainboard” on page 90. 2. Remove the adhesive tape securing the RJ-11 cable to the Lower Cover. 3. Remove the RJ-11 cable from the cable channel. Ensure that the cable is free from all cable clips. 4. Lift the cable bundle away from the Lower Cover to detach the adhesive securing it in place.
5. Lift the RJ-11 Jack away from the Lower Cover to detach the adhesive securing it in place.
Removing the CPU Fan 1. See “Removing the Mainboard” on page 90. 2. Disconnect the CPU Fan power cable from the Mainboard. 3. Remove the three securing screws from the CPU Fan. Step CPU Fan Size M2*3 Quantity Screw Type 3 4. Remove the CPU Fan from the Mainboard.
Removing the Thermal Module 1. See “Removing the Mainboard” on page 90. 2. Remove the four screws securing the Thermal Module to the Mainboard in reverse numerical order from 4 to 1. Step Thermal Module 3 1 2 4 Size M2.5*6.5 Quantity Screw Type 4 3. Using both hands, lift the Thermal Module clear of the Mainboard.
Removing the CPU 1. See “Removing the Thermal Module” on page 94. 2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° counter-clockwise as shown. 3. Lift the CPU clear of the socket as shown.
LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD Panel from Main Unit before proceeding Remove LCD Bezel Remove Power Board Remove LCD FPC Cable Remove LCD Panel Remove LCD Brackets Remove Camera Module Remove Antennas Remove Microphone Screw List Step LCD Bezel 96 Screw Quantity Part No. M2.5*5 4 86.WBF02.010 M2*4 2 86.WBF02.007 LCD Panel M2.5*5 2 86.WBF02.010 Power Board M2*3 1 86.WBF02.003 LCD Brackets M2*3 6 86.WBF02.
Removing the LCD Bezel 1. See “Removing the LCD Module” on page 71. 2. Remove the four screw caps and six screws (four on the Bezel and two on the Hinge Covers). Step 3. Size Quantity LCD Bezel (red callout) M2.5*5 4 LCD Bezel (green callout) M2*4 2 Screw Type Starting from the top centre of the bezel, pry the bezel upwards and away from the panel. Move along the top edge and down each side until all sides of the bezel are removed.
Removing the Camera Module 1. See “Removing the LCD Bezel” on page 97. 2. Disconnect the camera cable. 3. Remove the Camera from the module.
Removing the LCD Panel 1. See “Removing the Camera Module” on page 98. 2. Remove the two securing screws from the LCD Panel. Step LCD Panel Size M2.5*5 Quantity Screw Type 2 3. Lift the LCD Panel out of the module, rear edge first, as shown. The LCD Module appears as follows when the LCD Panel is removed.
Removing the Power Board 1. See “Removing the LCD Panel” on page 99. 2. Remove the single screw securing the Power Board Bracket to the LCD Module. Step Power Board Size M2*3 Quantity Screw Type 1 3. Lift the Power Board Bracket from the LCD Panel as shown. 4. Remove the Power Board from the bracket as shown.
Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 99. 2. Turn the LCD panel over to expose the rear. Lift the cable as shown to disengage the adhesive strip securing it in place. 3. Remove the adhesive tape and lift the adhesive protector securing the cable to the LCD Panel. 4. Disconnect the cable from the panel connector and lift the FPC cable from the panel.
5. Remove the six securing screws (three on each side) from the LCD Panel brackets. Step LCD Brackets Size M2*3 Quantity Screw Type 6 6. Remove the LCD Brackets by pulling away from the LCD Panel.
Removing the Microphone Module 1. See “Removing the LCD Panel” on page 99. 2. Remove the strips holding the microphone cable in place. Ensure the cable is free from obstructions. 3. Lift the Microphone Module clear of the module.
Removing the Antennas 1. See “Removing the LCD Panel” on page 99. 2. Starting from the right hinge, remove the white Antenna cable from the cable channel running along the bottom edge of the LCD Module. 3. Remove the adhesive strips holding the left Antenna cable in place. Ensure the cable is free from obstructions.
4. Remove the adhesive tape (green callout) and lift the left side Antenna from the LCD module as shown. 5. Remove the adhesive strips holding the right Antenna cable in place. Ensure the cable is free from obstructions. 6. Remove the adhesive tape (green callout) and lift the right side Antenna from the LCD module as shown.
LCD Module Reassembly Procedure Replacing the Antennas, Power Board, and MIC 1. Replace the left and right antennas as shown. Ensure that the locating pin on each antenna is correctly seated. Press down on the adhesive pads (green callout) to secure the antennas in place. Locating Pin Locating Pin 2. Replace the left antenna cable (white) as shown. Ensure that the cable is inserted along the cable channel and secured under each adhesive tab strip.
3. Replace the right antenna cable (black) as shown. Ensure that the cable is secured under each adhesive tab strip. 4. Place the Power Board in to the bracket as shown. 5. Place the Power Board Bracket in the LCD Module 6. Replace the single screw to secure the bracket in as shown. place. 7. Place the Microphone Module in the LCD Module, as shown, and press down to secure it in place. Chapter 3 8. Run the cable as shown and secure it using the adhesive tabs.
NOTE: The LCD Module appears as shown when the Antennas, Power Board, and MIC are replaced correctly.
Replacing the LCD Panel 1. Align the LCD brackets with the screw holes on the panel. 2. Starting with the top most screws (marked with 3. Insert the LCD Panel cable into the LCD Panel connector as shown. ), replace the six screws in the brackets as shown. 4. Replace the adhesive strip securing the connector in place. 5. Replace the adhesive strip as shown.
6. Replace the LCD cable as shown an press down along the cable’s length to secure the cable to the panel. IMPORTANT:Ensure the cable is placed between the green callouts to avoid trapping when the panel is replaced. 7. Place the LCD Panel in the back cover, bottom edge first, and lower it in to place as indicated. IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped under the panel.
8. Replace the two screws to secure the panel in the LCD Module. Replacing the Camera Module 1. Align the Camera Board with the locating pins and place the camera in the LCD Module. Chapter 3 2. Connect the cable to the Camera Board.
Replacing the LCD Bezel 1. Locate the bezel bottom edge first and press down until there are no gaps between the bezel and the LCD Module. IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel.
2. Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module. 3. Replace the six screws as indicated. NOTE: The Bezel securing screws differ in size: Red callout—M2.5*5, Green callout—M2*4.
Main Module Reassembly Procedure Replacing the CPU IMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator. Socket Pin1 Locator CPU Pin1 Locator 2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise to secure the CPU in place.
3. Align the four screw holes on the Thermal Module 4. Secure the four screws (in numerical order from and Mainboard and lower the module into place. screw 1 to screw 4) in the Thermal Module as Keep the module as level as possible to spread the shown. thermal grease evenly. 3 1 2 4 Replacing the CPU Fan 1. Align the three screw holes on the CPU Fan and Mainboard and lower the module into place. 2. Secure the three screws in the CPU Fan as shown. 3.
Replacing the RJ-11 Jack 1. Place the RJ-11 Jack in the Lower Cover as shown. 2. Replace the cable bundle and press down to secure the adhesive in place 3. Run the cable along the Lower Cover as shown, using all available cable clips. 4. Secure the cable in place with an adhesive strip.
Replacing the Mainboard 1. Ensure that the Mainboard is face up (the CPU is not visible). Place the Mainboard in the chassis, left side first (1), then rotate it downward into position (2). 2. Ensure that the RJ-11 (Modem) cable is accessible when the Mainboard is replaced as shown. (1) (2) 3. Replace the single securing screw in the mainboard.
Replacing the USB Board 1. Reconnect the USB Board cable to the USB Board. 2. Align the locating holes and pins on the Lower Cover and replace the USB Board. 3. Replace the single screw securing the board to the 4. Replace the cable in the cable channel as shown Lower Cover. and press down to secure it in place. 5. Reconnect the USB cable to the USB Board.
Replacing the Modem Board 1. Reconnect the RJ-11 cable to the Modem Board. 2. Align the screw holes on the Modem and Lower Cover and replace the board. 3. Secure the cable in place with adhesive tape. 4. Press down as indicated to connect the board-toboard interface. 5. Secure the Modem Board to the Mainboard with two screws.
Replacing the Speaker Module 1. Place the left Speaker Module in the chassis as shown, ensuring that the locating pins are seated correctly. 2. Lift the mylar sheet away from the Upper Cover and run the Speaker cable along the Upper Cover using all available cable clips. 3. Continue running the cable along the Upper Cover using all available cable clips. 4. Place the right Speaker Module in the chassis as shown, ensuring that the locating pins are seated correctly. 5. Replace the four securing screws.
Replacing the LED Board 1. Pass the LED Board FFC through the Upper Cover 2. Place the LED Board in the Upper Cover and press as shown. down as indicated to secure the board in place. Replacing the Media Board FFC 1. Place the Media Board FFC on the Upper Cover as 2. Pass the upper end of the cable through the Upper shown, and press down to secure the adhesive in Cover as shown. place.
Replacing the TouchPad Bracket 1. Replace the TouchPad Bracket bottom edge first to 2. Secure the bracket to the Upper Cover with a single engage the securing clips (1). Rotate the bracket screw. on to the Upper Cover and press down as indicated (2). (2) (1) 3. Insert the TouchPad FFC in to the connector as shown. 4. Close the FFC locking latch to secure the cable in place. Replacing the Upper Cover 1. 122 Place the upper cover on the lower cover front edge first and lower the cover into position.
2. Press down around the front and sides to secure the Upper Cover in place. NOTE: Ensure that there a no gaps between the Upper and Lower Covers. 3. Reconnect the following cables as shown.
4. Connect A as shown. 5. Insert B as shown and close the locking latch. 6. Insert C as shown and close the locking latch. 7. Insert D as shown and close the locking latch. 8. Secure cables A and B in place using adhesive tape.
9. Replace the nine screws in the upper cover as shown. NOTE: The securing screws differ in size: Red callout—M2.5*5, Blue callout—M2.5*3. 10. Turn the computer over and replace the thirteen screws as shown. NOTE: The securing screws differ in size: Red callout—M2.5*8, Green callout—M2.5*5, Blue callout—M2.5*3.
Replacing the LCD Module 1. Turn the computer over. Align the LCD hinges with the lower cover and replace the LCD module. 2. Replace the four securing screws (two each side), starting with the left side hinge. Ensure that the LCD cables are not trapped in the hinges. NOTE: The securing screws differ in size: Red callout—M2.5*8, Green callout—M2.5*5. 3. Run the MIC cable along the cable channel as shown, using all the available cable clips. 126 4. Reconnect the MIC cable to the Mainboard as shown.
5. Run the LVDS cable along the cable channel as shown, using all the available cable clips. 6. Reconnect the LVDS cable to the Mainboard as shown. 7. Run the Power Board cable along the cable channel 8. Connect the Power Board cable to the Mainboard using all available cable clips. as shown. 9. Run the Antenna cables along the cable channel using all available cable clips. Chapter 3 10. Insert the Antenna cables through the chassis as shown.
11. Pull the Antennas completely through from the under side of the computer. 12. Secure the cables in place with adhesive tape. 13. Replace the two securing screws.
Replacing the Keyboard 1. Place the Keyboard face down on the TouchPad area.Reconnect the FFC as shown. 2. Close the FFC locking latch to secure the cable in place. 3. Turn the keyboard over and insert it front edge first 4. Press down as indicated to seat the Keyboard. into the chassis. NOTE: Ensure that the six locating tabs are correctly seated.
Replacing the Media Board 1. Align the Media Board with the transparent pane on the Switch Cover. 130 2. Press the Media Board down to secure it in place with adhesive.
Replacing the Switch Cover 1. Place the Switch Cover rear edge first on to the Upper Cover. Rotate the Switch Cover downward on the Keyboard. 2. Press down the edges of the cover to snap it into place, then press the centre down until it snaps in to place. 3. Turn the computer over and replace the three securing screws as shown.
4. Lift the Media Board FFC cover as shown to expose the FFC connector. 5. Connect the FFC to the Media Board as shown. 6. Close the FFC locking latch to secure the FFC in place. 7. Replace the Media Board FFC cover.
Replacing the Hard Disk Drive Modules 1. Place the HDD in the HDD carrier. 2. Replace the four screws (two each side) to secure the carrier. 3. Insert the Secondary HDD, right side first, and lower it into place. 4. Slide the Secondary HDD to the right to connect the interface. 5. Insert the Primary HDD, right side first, and lower it into place. Slide the Primary HDD to the right to connect the interface.
Replacing the WLAN Module 1. Insert the WLAN Module into the WLAN socket. 2. Replace the single screw to secure the module. 3. Connect the two antenna cables to the module. 4. After connecting the cables to the terminals, secure the cables in place using adhesive tape. NOTE: Cable placement is Black to the MAIN terminal (left) and White to the AUX terminal (right). Replacing the DIMM Modules 1. Insert the DIMM Module in place. 134 2. Press down to lock the DIMM module in place.
Replacing the ODD Module 1. Press the bezel into the tray, bottom edge first, to secure it to the ODD Module. 2. Secure the ODD bracket with the two screws. 3. Push the ODD Module into the ODD bay until it is flush with the casing. 4. Replace the single screw to secure the Module. Replacing the Lower Covers 1. Replace the HDD2, WLAN, and Memory Cover back edge first as shown.
2. Replace the HDD1 Cover as shown. IMPORTANT:Press down around the perimeter of the covers to ensure that the all the securing tabs are correctly located in the casing. 3. Secure the five captive screws to hold the covers in place.
Replacing the SD Dummy Card 1. Insert the SD Dummy Card into the slot and push until the card clicks into place and is flush with the casing. Replacing the Battery 1. Slide and hold the battery release latch to the release position (1), insert the battery pack and press down (2). 2. Slide the battery lock in the direction shown to secure the battery in place.
138 Chapter 3
Chapter 4 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start OK Check AC/Batt only power on OK Check Power/B Whether OK NG Swap AC/Battery OK NG Swap Power SW/B Swap M/B Computer Shuts down Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. 140 1.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: START Re pla ce CPU Rep la ce LC D pane l/ LC D cab le Con nec t it we ll o r Replac e VGA BD No CPU OK? Power On ? No goto no p ower trouble sho oting step No L CD m odule OK ? Ext. DDRRAM module well connected? No Conn ec t it well No VGA BD OK ? Or Conn ect it w ell? Ext. DDRRAM module OK? No Replac e E xt.
Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 50. 3. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced. See “Disassembly Process” on page 50. 4.
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace nondefective FRUs: Start OK Check LCD Module Swap LCD panel/ LCD cable NG ok Swap M/B Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem.
Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start OK Check M/B Speaker cable ok Check speaker Re-assemble the speaker cable to M/B NG OK NG Swap speaker Swap M/B Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2.
8. Remove and recently installed hardware or software. 9. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10. Reinstall the Operating System. 11. If the Issue is still not resolved, see “Online Support Information” on page 205.
Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start OK Check M/B Mic cable NG OK OK Check MIC wire of LCD module NG Re-assemble the MIC cable to M/B Swap MIC wire of LCD module Swap M/B Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem. 1. Check that the microphone is enabled.
HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows Vista Startup Repair Utility: a. insert the Windows Vista Operating System DVD in the ODD and restart the computer. b. When prompted, press any key to start to the operating system DVD. c.
ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem.
• LED does not flash when the computer starts up • The tray does not eject • Access failure screen displays • The ODD is noisy Perform the following general solutions one at a time to correct the problem. 1. Reboot the computer and retry the operation. 2. Try an alternate disc. 3. Navigate to Start´ Computer. Check that the ODD device is displayed in the Devices with Removable Storage panel. 4. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. a.
c. 2. Click OK. Ensure that the software used for burning discs is the factory default. If using different software, refer to the software's user manual. Playback is Choppy If playback is choppy or jumps, perform the following actions one at a time to correct the problem. 1. 2. Check that system resources are not running low: a. Try closing some applications. b. Reboot and try the operation again. Check that the ODD controller transfer mode is set to DMA: a.
c. 4. 152 Try an alternate cable, if available. If the drive works with the new cable, the original cable should be replaced. Replace the ODD. See “Disassembly Process” on page 50.
USB (Right Side) Failure If the right-side USB fails, perform the following actions one at a time to correct the problem.
Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem.
Bluetooth Function Test Failure If the Bluetooth function test fails, perform the following actions one at a time to correct the problem.
Easy Button Failure If the Easy Button fails, perform the following actions one at a time to correct the problem.
Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: START Fan power wire well connected? No Connect it well Fan OK? No Replace thermal module CPU heatsink well seated? No Seat it well CPU OK? No Replace CPU Replace M/B External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. 1. Try an alternative mouse. 2.
5. Restart the computer. 6. Remove any recently added hardware and associated software. 7. Remove any recently added software and reboot. 8. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 9. Run the Event Viewer to check the events log for errors. For more information see Windows Help and Support. 10. Roll back the mouse driver to the previous version if updated recently. 11.
Motherboard CMOS Discharge If any problems such as incorrect CMOS settings, the CMOS data can be cleared by short-circuiting the CMOS CLRP2 jumpers. Open the memory bay door and short-circuit the jumpers near the DDR socket, using a metal conductivity tool. Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors.
160 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRU one at a time.
Post Codes These tables describe the POST codes and descriptions during the POST. Chipset POST Codes The following table details the chipset POST codes and functions used in the POST. Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Code Description 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags 0xC5 Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0.
Code Description 0x24 Program ODT 0x25 Perform steps required before memory init 0x26 Program the receive enable reference timing control register Program the DLL Timing Control Registers, RCOMP settings 0x27 Enable DRAM Channel I/O Buffers 0x28 Enable all clocks on populated rows 0x29 Perform JEDEC memory initialization for all memory rows 0x30 Perform steps required after memory init 0x31 Program DRAM throttling and throttling event registers 0x32 Setup DRAM control register for normal
Code Description 0xF8 Report that ExitBootServices () has been called 0xF9 Runtime driver set virtual address map Chapter 4 163
Each PEIM entry point used in 80_PORT Code Description 0x00 0x01 PEI_EVENT_LOG 0xA1 PEI_OEM_SERVICE 0xA2 PEI_SIO_INIT 0xA3 PEI_MONO_STATUS_CODE 0xA4 PEI_CPU_IO_PCI_CFG 0x06 PEI_CPU_IO 0x07 PEI_PCI_CFG 0xA5 PEI_CPU_PEIM 0xA6 PEI_PLATFORM_STAGE1 0xA7 PEI_VARIABLE 0xA8 PEI_SB_INIT 0x0C PEI_CAPSULE 0xAA PEI_PLATFORM_STAGE2 0xAC PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x40 PEI_MEMORY_INIT 0x41 PEI_S3_RESUME 0xAD PEI_CLOCK_GEN 0xAB PEI_OP_PRESENCE 0xAE PEI_FIND_F
Code Description 0xC4 SECURITY_STUB 0xC5 DXE_CPU_IO 0xC6 CF9_RESET 0xC7 PC_RTC 0xC8 STATUS_CODE 0xC9 VARIABLE EMU_VARIABLE 0xD9 DXE_CHIPSET_INIT 0x45 DXE_ALERT_FORMAT 0xD6 PCI_HOST_BRIDGE 0xD7 PCI_EXPRESS 0xD5 DXE_SB_INIT 0xDA IDE_CONTROLLER 0xDB SATA_CONTROLLER 0xDD 0xE7 SB_SM_BUS ISA_ACPI_DRIVER 0xE8 ISA_BUS 0xE9 ISA_SERIAL 0xED BUS_PCI_UNDI 0xEC PCI_BUS 0xF6 BOOT_PRIORITY 0xF7 FVB_SERVICE 0xF8 ACPI_PLATFORM 0xFB PCI_HOT_PLUG 0xFC DXE_PLATFORM 0xFD PLATFORM
Code 166 Description 0x72 MONITER_KEY 0x73 LEGACY_BIOS 0x75 LEGACY_BIOS_PLATFORM 0x76 PCI_PLATFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE 0x6E USB_BOT 0x6F USB_CBI0 0x74 USB_MOUSE 0xFA SETUP_UTILITY 0x90 FW_BLOCK_SERVICE 0x78 SMM_USB_LEGACY 0x86 GRAPHICS_CONSOLE 0x87 TERMINAL 0x8A DATA_HUB_STD_ERR 0x7C FAT 0x7D PARTITION 0x7E ENGLISH 0x7F FRENCH 0x9E HII_DATABASE 0x9F OEM_SETUP_BROWSER 0x8C OEM_BADGING_SUPPORT 0xF9 SETUP_MOUSE 0x72 MONITOR_KEY 0xBD PLATFORM_BDS 0
Each SmmDriver entry point used in 80_PORT Code Description 0xD4 SMM_ACCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISPATCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xFE SMM_PLATFORM 0xD8 SMM_GMCH_MBI 0x90 SMM_FW_BLOCK_SERVICE 0x91 SMM_VARIABLE 0x92 SMM_IHISI 0x93 SMM_INT15_MICROCODE 0x94 SMM_PNP 0x95 SMM_INIT_PPM 0xD3 SMM_OEM_SERVICE Chapter 4 167
168 Chapter 4
Chapter 5 Jumper and Connector Locations Top View Item Chapter 5 Description JLVDS1 LCD Connector JP41 Internal MIC JP45 Power board Connector JKB1 Internal Keyboard Connector JMDC1 Internal MDC Connector JP54 USB Board connector JP37 B/T connector JP6 Cap sensor board CONN JP7 T/P Connector JREAD1 Card Reader Socket JP3 Speaker CONN JP12 LED Board CONN 169
Bottom View Item 170 Description PJP2 Battery Connector JMINI2 WLAN Connector JSATA2 ODD Connector JSATA1 HDD Connector JDIMMI/2 RAM Connector JCPU CPU Socket JSATA3 2nd HDD Connector JMXM2 MXM Board Connector JP32 FAN Connector JUSB3 USB Connector JHP1 Head-Phone Jack HMIC1 MIC-In Jack JUSB4 USB Connector JHDMI1 HDMI Connector JCRT1 CRT Connector JRJ45 RJ45 Connector PJP1 AC-IN Jack Chapter 5
LS-5022P USB Board Item Description JUSB1/JUSB2 USB Connector JP1 USB Board CONN LS-5024P Cap Sensor Board Item Description LED1 Power saving LED2 Backup key LED3 WLAN LED4 TP Luck LED5 Mute LED6 VOL DOWN LED7 VOL UP LS-5026P LED Board Item LED1 Chapter 5 Description B/T LED 171
Item Description LED2 Num LED LED3 Cap LED LED4 Media LED LS-5027P SW Board Item SW1 172 Description Power S/W Chapter 5
Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Packard Bell EasyNote LJ65. Packard Bell EasyNote LJ65 provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered on during BIOS POST.
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Packard Bell EasyNote LJ65. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Packard Bell EasyNote LJ65 Exploded Diagrams Main Assembly 1 7 8 2 2 3 4 9 10 5 5 6 No. 176 Description Acer P/N No. Description Acer P/N 1 LCD Module 6M.WBF02.003 6 Lower Cover 60.WBF02.003 2 Switch Cover 60.WBF02.007 7 Media Board 55.WBF02.001 3 Keyboard KB.I170G.029 8 Media Board FFC 50.WBF02.003 4 Upper Cover 60.WBF02.001 9 Thermal Module 60.WBG02.001 5 Mainboard MB.B5702.002 10 CPU Fan 23.B5702.
Rear Assembly 1 2 3 No. Description Acer P/N 1 Primary HDD Cover 42.WBF02.001 2 Secondary HDD Door 42.WBF02.002 Chapter 6 No. 3 Description Lower Cover Acer P/N 60.WBF02.
LCD Assembly 1 2 3 7 4 5 8 9 6 10 No. 178 Description Acer P/N No. Description Acer P/N 1 LCD Bezel 60.WBF02.009 6 Antenna_Left 50.WBF02.007 2 LCD Panel LK.17305.001 7 LCD Bracket_Right 33.WBF02.004 3 LCD Cable 50.WBF02.008 8 Antenna_R 50.WBF02.006 4 LCD Bracket_Left 33.WBF02.004 9 Microphone Module 23.WBF02.001 5 Camera Module 57.WBF02.001 10 LCD Cover 60.WBF02.
Base Top Assembly 1 3 4 5 2 No. Description Acer P/N No. Description Acer P/N 1 TouchPad Bracket 33.WBF02.002 4 Speaker Module 23.WBF02.002 2 Upper Cover 60.WBF02.001 5 LED Board 55.WBF02.002 3 TouchPad FFC 50.WBF02.
Packard Bell EasyNote LJ65 FRU List Category Description Acer Part Number BOARD Foxconn Bluetooth FOX_BRM_2.0 F/W 300 BT.21100.005 Lite-On Conexant -Unizion 1.5_3.3v AUS RD02-D330 FX.22500.021 MEDIA BOARD 55.WBF02.001 LED BOARD 55.WBF02.002 USB BOARD 55.WBF02.003 POWER BOARD 55.WBF02.004 VGA BOARD 10PGE1-MSI (MS-V165A3 1G) 55.WBG02.001 VGA BOARD 10PGE1-YUAN (YSTP801GP) 55.WBG02.002 VGA BOARD M92M-MSI (MS-V164A3 512MB) 55.WBK02.001 VGA BOARD M92M-FOX (T77Z108 512MB) 55.WBK02.
Category Description Acer Part Number MEDIA BOARD FFC 50.WBF02.003 USB CABLE 50.WBF02.004 RJ11 CABLE 50.WBF02.005 POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004 POWER CORD CHINA 3 PIN 27.TAVV5.005 POWER CORD SWISS 3 PIN 27.TAVV5.006 POWER CORD ITALIAN 3 PIN 27.TAVV5.007 POWER CORD DENMARK 3 PIN 27.TAVV5.008 POWER CORD JP 3 PIN 27.TAVV5.009 POWER CORD SOUTH AFRICA 3 PIN 27.TAVV5.
Category Description Acer Part Number MAIN HDD DOOR W/ RUBBER FOOT 42.WBF02.001 HDD CARRIER 33.WBF02.001 HDD DOOR FOR NB W/ 2 HDD 42.WBF02.002 Keyboard GP-7T white SJV70 Internal 17 Standard 103KS White US International KB.I170G.029 Keyboard GP-7T white SJV70 Internal 17 Standard 103KS White Greek KB.I170G.014 Keyboard GP-7T white SJV70 Internal 17 Standard 103KS White Arabic KB.I170G.005 Keyboard GP-7T white SJV70 Internal 17 Standard 103KS White Russian KB.I170G.
Category Description Acer Part Number Keyboard GP-7T white SJV70 Internal 17 Standard 104KS White Spanish KB.I170G.023 Keyboard GP-7T white SJV70 Internal 17 Standard 104KS White Turkish KB.I170G.027 Keyboard GP-7T white SJV70 Internal 17 Standard 104KS White Sweden KB.I170G.024 Keyboard GP-7T white SJV70 Internal 17 Standard 104KS White SLO/CRO KB.I170G.022 Keyboard GP-7T white SJV70 Internal 17 Standard 104KS White Nordic KB.I170G.
Category 184 Description Acer Part Number LED LCD AUO 17.3" WXGA+ Glare B173RW01-V0 LF 220nit 8ms 600:1 LK.17305.001 LED LCD SAMSUNG 17.3" WXGA+ Glare LTN173KT01-A01 LF 220nit 8ms 600:1 LK.17306.001 LED LCD LPL 17.3" WXGA+ Glare LP173WD1-TLA1 LF 220nit 8ms 600:1 LK.17308.001 LED LCD CMO 17.3" WXGA+ Glare N173O6-L02 LF 220nit 8ms 600:1 LK.1730D.001 LCD COVER IMR-GTW 60.WBF02.009 LCD COVER IMR-PB 60.WBF02.010 ANTENNA MAIN (R -1X2) 50.WBF02.006 ANTENNA AUX (L) 50.WBF02.007 LCD BEZEL 60.
Category Chapter 6 Description Acer Part Number LCD COVER IMR-GTW 60.WBF02.009 LCD COVER IMR-PB 60.WBF02.010 ANTENNA MAIN (R -1X2) 50.WBF02.006 ANTENNA AUX (L) 50.WBF02.007 ANTENNA MIMO (R-3X3) 50.WBF02.009 LCD BEZEL 60.WBF02.008 LVDS CABLE 50.WBF02.008 LCD BRACKET R+L 33.WBF02.004 CAMERA 0.3M 57.WBF02.001 ASSY LEC LCD MODULE 17.3" WXGA GLARE W/ ANTENNA *2, IMR, W/O CCD 6M.WBJ02.001 LED LCD AUO 17.3" WXGA+ Glare B173RW01-V0 LF 220nit 8ms 600:1 LK.17305.001 LED LCD SAMSUNG 17.
Category 186 Description Acer Part Number ANTENNA AUX (L) 50.WBF02.007 LCD BEZEL W/O CMOS 60.WBJ02.003 LCD BRACKET R+L 33.WBF02.004 ASSY LEC LCD MODULE 17.3" WXGA GLARE W/ ANTENNA *3, IMR, W/O CCD 6M.WBJ02.002 LED LCD AUO 17.3" WXGA+ Glare B173RW01-V0 LF 220nit 8ms 600:1 LK.17305.001 LED LCD SAMSUNG 17.3" WXGA+ Glare LTN173KT01-A01 LF 220nit 8ms 600:1 LK.17306.001 LED LCD LPL 17.3" WXGA+ Glare LP173WD1-TLA1 LF 220nit 8ms 600:1 LK.17308.001 LED LCD CMO 17.
Category Description Acer Part Number MAINBOARD Mainboard ENLJ65_UMACck4 & NV74_UMACckM Intel GL40 ICH9M LF MB.B5702.002 Mainboard ENLJ65_UMACck8 & NV78_UMACck Intel GM45 ICH9M LF MB.B5702.001 Mainboard ENLJ65_10PGE1_M92XT & NV78_10PGE1_M92XT Intel PM45 ICH9M LF MB.B5602.001 Mainboard ENLJ65_M92XT512Cck4 & NV74_M92XT512CckM Intel GM45 ICH9M LF MB.B6202.001 VGA THERMAL MODULE-10PGE1 60.WBG02.001 VGA THERMAL MODULE-M92M 60.WBK02.001 HEATSINK VGA THERMAL MODULE-M96M 60.WBY02.
Screw List Category Description Part No. Screw SCREW M2.45D 8.0L K 5.5D 0.8T ZKNL 188 86.WBF02.001 SCREW M2.5D 5L K 5.5D ZK NL + CR3 86.WBF02.010 SCREW M2.46D 3.0L K 5.5D 0.8T ZKNL 86.WBF02.002 SCREW M1.98D 3.0L K 4.6D 0.8T ZKNL 86.WBF02.003 SCREW M2.5D 4.15L K 5.5D ZK NL CR3 86.WBF02.004 SCREW M3.0D 3.0L K 4.9D NI 86.WBF02.005 SCREW M2.5D 3.2L K 6D NI 86.WBF02.006 SCREW M2D 4.0L K 4.6D NI NL 86.WBF02.007 SCREW M2.0D 3L K 5D NI 86.WBF02.008 SCREW ASSY THML SPRING 86.WBF02.
Chapter 6 189
Appendix A Model Definition and Configuration Packard Bell EasyNote LJ65 Series Model RO ENLJ65424G32Mn EMEA Belgium LX.B620Y.001 ENLJ65-424G32Mn VHB32BTBE1 M92XT512Cck4 2*2G/320/6L/5R/ CB_bgn_0.3D_GEc_ENT1 EASYNOTE_LJ65-CU-002BE PMDT4200 ENLJ65424G25Mn EMEA France LX.B620X.004 ENLJ65-424G25Mn VHP32BTFR1 M92XT512Cck4 2*2G/250/6L/5R/ CB_bgn_0.3D_GEc_FR64 EASYNOTE_LJ65-CU-129FR PMDT4200 ENLJ65423G32Mn EMEA Holland LX.B620X.
Model RO ENLJ65644G50Mn EMEA Belgium LX.B550X.004 ENLJ65-644G50Mn VHP32BTBE1 M92XT512Cck8 2*2G/500_L/BT/8L/5R/ CB_n2_0.3D_GEc_ENT4 EASYNOTE_LJ65-DT-002BE C2DT6400 ENLJ65644G50Mn EMEA Germany LX.B550X.006 ENLJ65-644G50Mn VHP32BTDE1 M92XT512Cck8 2*2G/500_L/6L/5R/ CB_n2_0.3D_GEc_DE44 EASYNOTE_LJ65-CT-031GE C2DT6400 ENLJ65644G50Mn EMEA UK LX.B550X.002 ENLJ65-644G50Mn VHP32BTGB1 M92XT512Cck8 2*2G/500_L/6L/5R/ CB_n2_0.
Model RO ENLJ65664G32Mn EMEA Germany LX.B560X.004 ENLJ65-664G32Mn VHP32BTDE1 N10PGE11GBCck8 2*2G/320/BT/6L/5R/ CB_n2_0.3D_GEc_DE44 EASYNOTE_LJ65-DT-031GE C2DT6600 ENLJ65734G32Mn EMEA Germany LX.B560X.013 ENLJ65-734G32Mn VHP32BTDE1 N10PGE11GBCck8 2*2G/320/BT/6L/5R/ CB_n2_0.3D_GEc_DE44 EASYNOTE_LJ65-DM-051GE C2DP7350 ENLJ65874G32Bn EMEA Germany LX.B560X.011 ENLJ65-874G32Bn VHP32BTDE1 N10PGE11GBCck8 2*2G/320/BT/6L/5R/ CB_n2_0.
Model RO Country Acer Part No ENLJ65422G25Mn EMEA Switzerland LX.B630X.003 ENLJ65-422G25Mn VHP32BTCH1 UMACck4 2*1G/250/6L/5R/ CB_bgn_0.3D_GEc_SW24 EASYNOTE_LJ65-AU-422CH PMDT4200 ENLJ65162G25Mn EMEA Nordic LX.B630Y.008 ENLJ65-162G25Mn VHB32BTND1 UMACck4 2*1G/250/BT/6L/5R/ CB_bgn_0.3D_GEc_ENU1 EASYNOTE_LJ65-AV-765NCD CMT1600 ENLJ65423G25Mn EMEA Nordic LX.B630Y.006 ENLJ65-423G25Mn VHB32BTND1 UMACck4 1G+2G/250/6L/5R/ CB_bgn_0.
Model LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) HDD 2 (GB) ENLJ65424G32Mn NLED17.3 WXGA+G M92XT 512M-DDR2 (64*16*4) SO2GBIII10 SO2GBIII10 N320GB 5.4KS N ENLJ65644G50Mn NLED17.3 WXGA+G M92XT 512MDDR2(64*1 6*4) SO2GBIII10 SO2GBIII10 N500GB 5.4KS N ENLJ65644G50Mn NLED17.3 WXGA+G M92XT 512M-DDR2 (64*16*4) SO2GBIII10 SO2GBIII10 N500GB 5.4KS N ENLJ65643G25Mn NLED17.3 WXGA+G M92XT 512M-DDR2 (64*16*4) SO2GBIII10 SO1GBIII10 N250GB 5.4KS N ENLJ65644G50Mn NLED17.
Model LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) HDD 2 (GB) ENLJ65644G50Mn NLED17.3 WXGA+G N10PGE1 1G-DDR2 (64*16*8) SO2GBIII10 SO2GBIII10 N500GB 5.4KS N ENLJ65644G25Mn NLED17.3 WXGA+G N10PGE1 1G-DDR2 (64*16*8) SO2GBIII10 SO2GBIII10 N250GB 5.4KS N ENLJ658644G25Mn NLED17.3 WXGA+G N10PGE1 1G-DDR2 (64*16*8) SO2GBIII10 SO2GBIII10 N250GB 5.4KS N ENLJ65163G16Mn NLED17.3 WXGA+G UMA N SO1GBIII10 SO2GBIII10 N160GB 5.4KS N ENLJ65422G32Mi NLED17.
Model ODD Extra SW1 Card Reader WLAN WLAN1 BT ENLJ65424G32Mn NSM8XS NIS 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N ENLJ65424G32Mn NSM8XS NIS 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N ENLJ65424G32Mn NSM8XS NIS 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N ENLJ65644G50Mn NSM8XS NIS 5 in 1-Build in SP1x2MMW SP1x2MMW N ENLJ65644G50Mn NSM8XS NIS 5 in 1-Build in SP1x2MMW SP1x2MMW N ENLJ65643G25Mn NSM8XS NIS 5 in 1-Build in SP1x2MMW SP1x2MMW
Model ODD Extra SW1 Card Reader WLAN WLAN1 BT ENLJ65644G50Mn NSM8XS NIS 5 in 1-Build in SP1x2MMW SP1x2MMW N ENLJ65734G50Mn NSM8XS NIS 5 in 1-Build in SP1x2MMW SP1x2MMW N ENLJ65644G50Mn NSM8XS NIS 5 in 1-Build in SP1x2MMW SP1x2MMW N ENLJ65644G25Mn NSM8XS NIS 5 in 1-Build in SP1x2MMW SP1x2MMW N ENLJ658644G25Mn NSM8XS NIS 5 in 1-Build in SP1x2MMW SP1x2MMW BT 2.
Appendix A 198
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Microsoft® Windows® Vista Environment Test Vendor Type Description Adapter DELTA 90W Adapter DELTA 90W 19V 1.7x5.5x11 Blue ADP-90SB BBGE LV4, for OBL (for flicker issue) LED LF DELTA 65W-DE Adapter DELTA 65W 1.7x5.5x11 SADP-65KB BFJA LV4 LF for OBL only DELTA 65W Adapter DELTA 65W 19V 1.7x5.5x11 Yellow SADP-65KB BFJG LED LF for OBL ALC272X Realtek Audio Codec ALC272X SANYO 6CELL2.2 Battery SANYO AS-2007B Li-Ion 3S2P SANYO 6 cell 4400mAh Main COMMON Normal Type SONY 6CELL2.
Vendor Type Description INTEL C2DP8700 CPU Intel Core2Dual P8700 PGA 2.53G 3M 1066 25W R-0 INTEL C2DT9500 CPU Intel Core2Dual T9500 PGA 2.6G 6M 800 C-0 INTEL CMT1600 CPU Intel CeleronM T1600 1.66G 1M 667 Dual Core, MV INTEL CMT1700 CPU Intel CeleronM T1700 PGA 1.83G 1M 667 Dual Core, MV INTEL CM585 CPU Intel Celeron 585 PGA 2.16G 1M 667 MV INTEL CM900 CPU Intel Celeron 900 PGA 2.2G 1M 800 35W SEAGATE N160GB5.4KS HDD SEAGATE 2.
Vendor Type Description WD N250GB5.4KS HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 SEAGATE N320GB5.4KS HDD SEAGATE 2.5" 5400rpm 320GB ST9320320AS Crockett SATA LF F/W:0303 TOSHIBA N320GB5.4KS HDD TOSHIBA 2.5" 5400rpm 320GB MK3255GSX Libra SATA LF F/W:FG011J HGST N320GB5.4KS HDD HGST 2.5" 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F/W: C60F WD N320GB5.4KS HDD WD 2.5" 5400rpm 320GB WD3200BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 SEAGATE N500GB5.
Vendor Type Description SAMSUNG SO2GBIII10 Memory SAMSUNG SO-DIMM DDRIII 1066 2GB M471B5673DZ1-CF8 LF 128*8 0.065um SAMSUNG SO2GBIII10 Memory SAMSUNG SO-DIMM DDRIII 1066 2GB M471B5673EH1-CF8 LF 128*8 0.055um Lite+Con MC4Z 1.5_3.3V Aus Lite-On Conexant -Unizion 1.5_3.3v AUS RD02-D330 Modem Lite-On Northbridge Chipset INTEL GM45 NB Chipset Intel CS GM45NB INTEL PM45 NB Chipset Intel CS PM45NB INTEL GL40(A1) NB Chipset Intel CS GL40NB A1 PANASONIC NBDCB4XS ODD PANASONIC BD COMBO 12.
Vendor 204 Type Description INTEL SP1x2MMW Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 MM#895361 INTEL SP1x2MABG Lan Intel WLAN 512AG_MMWG Shirley Peak 5100 MM#897004 INTEL SP1x2MMW Lan Intel WLAN 512AN_MMWG2 Shirley Peak 5100 ME enable / MM#899541 INTEL SP3x3MMW Lan Intel WLAN 533AN_MMWG2 Shirley Peak 5300 ME enable / MM#899545 Appendix B
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
206 Appendix C
Index A EasyTouch Failure AFLASH Utility External Module Disassembly 39 Flowchart Antennas Removing 51 F 104 B Features 1 Flash Utility Battery Pack Removing 101 Replacing 109 BIOS FRU (Field Replaceable Unit) List ROM type 18 vendor 18 Version 18 175 H 27–39 Advanced 30 Boot 37 Exit 38 Navigating 27 Hard Disk Drive Modules BIOS Utility Replacing 133 HDD1 Removing 60 Replacing 133 Onboard Device Configuration 33 Power 35 Save and Exit 38 Security 32 System Security 38 HDD2 Removing
Replacing 112 N LCD Brackets LCD Failure O 143 ODD Failure LCD Module Removing 55 Replacing 135 LCD Module Disassembly Online Support Information 96 LCD Module Reassembly Procedure 149 ODD Module Removing 71 Replacing 126 Flowchart 141 No Display Issue Removing 101 Replacing 109 106 P LCD Panel Panel Removing 99 Replacing 109 LED Board PC Card Removing 82 Replacing 121 8 11 Power Board Lower Covers Removing 100 Replacing 106 Removing 54 Replacing 135 Power On Failure M 140
T Test Compatible Components Thermal Grease 199 114 Thermal Module Removing 94 Replacing 114 Thermal Unit Failure 157 TouchPad Bracket Removing 80 Replacing 122 TouchPad Failure 144 Troubleshooting Built-in KB Failure 143 EasyTouch Buttons 157 HDTV Switch 157 Internal Microphone 147 Internal Speakers 145 LCD Failure 143 No Display 141 ODD 149 Other Failures 158 Power On 140 Thermal Unit 157 TouchPad 144 WLAN 154 U Undetermined Problems 159 Upper Cover Removing 76 Replacing 122 USB Board Removing 8
210