Setup Guide BlackBerry Connect™ for the Palm® Treo™ Smart Device
Copyright and Trademark © 2006 Palm, Inc. All rights reserved. Palm, Treo, VersaMail, and the Palm and Treo logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners. The RIM and BlackBerry families of related marks, images, and symbols are the exclusive properties and trademarks of Research In Motion Limited—used by permission.
Table of Contents Chapter 1: Introduction ...........................................................1 Overview........................................................................................................2 What do I need to get started?.....................................................................3 Chapter 2: Setup Instructions.................................................4 Before you begin...........................................................................................
CHAPTER 1 Introduction In this chapter Overview What do I need to get started? BlackBerry Connect™ for the Palm® Treo™ 650 smart device integrates the Calendar and VersaMail® applications on your Treo 650 with your corporate BlackBerry Enterprise Server®. With BlackBerry Connect, email messages and Calendar events are pushed from the server to your Treo 650. Likewise, any messages you send or events you create are pushed to the server.
CHAPTER 1 Key Term Push Technology in which a server automatically delivers information (such as email messages) to a device; the user does not need to do anything to retrieve the information. Key Term Reconciliation Process in which changed info on your Treo 650 is automatically updated on the server and your desktop; the user does not need to do anything to upload the info to the server.
CHAPTER 1 What do I need to get started? Tip See How do I determine the default mail client on my computer? for information on checking and changing your default mail client. What do I need to get started? Tip To check for available space on your Treo 650, go to Applications and select Info on the App menu. At the bottom of the screen, select Size. The first number on the Free Space line tells you how much space is available on your Treo 650.
CHAPTER 2 Setup Instructions In this chapter Step 1: Install the updated Palm software Step 2: Install the BlackBerry Connect desktop application Here are the three steps required to set up BlackBerry Connect™ for the Palm® Treo™ 650 smart device: • Step 1: Install updated Palm software, including current versions of the VersaMail® application and Calendar, on your computer. • Step 2: Install the BlackBerry Connect desktop application on your computer.
CHAPTER 2 Did You Know? The following software is installed: • An updated version of the VersaMail application • Updated versions of the personal information management (PIM) applications, including Calendar Key Term Personal information management (PIM) applications Software that helps you organize your personal information, including the Contacts, Calendar, Tasks, and Memos applications.
CHAPTER 2 Step 1: Install the updated Palm software 6 Synchronize to install the updated software on your Treo 650. Press the sync button on the USB cable. In the dialog box that appears on your computer, click the Select an existing user account button, select your username, and then click OK. [ * ] NOTE Leave your computer and your Treo 650 connected to the sync cable after synchronizing, because you need to synchronize again later in the installation process.
CHAPTER 2 Step 2: Install the BlackBerry Connect desktop application Step 2: Install the BlackBerry Connect desktop application 0 1 2 3 4 When the Congratulations! screen appears, click Next. A Prepare to Install screen appears and the desktop application installation process begins. On the Welcome screen, click Next. On the Country or Region Selection screen, keep the default setting of USA (English). Click Next. Select the option to accept the End User License Agreement, and then click Next.
CHAPTER 2 Did You Know? The username you enter on the Customer Information screen can be anything you want. Step 2: Install the BlackBerry Connect desktop application 5 Tip You do not need to enter anything on the Choose Destination Location screen. Tip Leave the screen in step 7 open if you need to go ask your system administrator which email system your company uses. If you click Cancel, you’ll need to run setup again from the beginning.
CHAPTER 2 Step 2: Install the BlackBerry Connect desktop application 8 9 Click Yes to place a shortcut to BlackBerry Connect Desktop on your computer desktop. Click Finish. [ ! ] IMPORTANT INSTALLATION IS NOT FINISHED! PLEASE BE PATIENT. AFTER YOU COMPLETE INSTALLATION OF THE BLACKBERRY CONNECT DESKTOP APPLICATION, THERE MAY BE A DELAY OF A FEW MINUTES BEFORE YOUR COMPUTER DISPLAYS THE SCREEN FOR THE THIRD PART OF INSTALLATION, IN WHICH YOU SET UP THE BLACKBERRY SERVICE.
CHAPTER 2 Step 3: Set up the BlackBerry service Tip See I went through the installation procedure, but I am not receiving any email messages in my BlackBerry Connect account. What should I do? if you do not know how to turn on the phone on your Treo 650. Step 3: Set up the BlackBerry service Did You Know? When you finish BlackBerry service setup, an entry is added to the Start > Programs menu named Set up BlackBerry Connect.
CHAPTER 2 Did You Know? When you click Yes in step 4, all events currently on the server are downloaded to your Treo 650. Depending on the number of events, the process may take a few minutes. Step 3: Set up the BlackBerry service 4 When asked whether you would like to proceed and upload your desktop calendar to your device, click Yes. [ ! ] IMPORTANT YOU MUST CLICK YES IN ORDER FOR SERVER PUSH OF CALENDAR EVENTS TO WORK CORRECTLY. 5 On the Congratulations! screen, click Done.
CHAPTER 3 Common Questions How do I determine the default mail client on my computer? To check your default mail client and change it if needed, follow these steps: 1. For Windows 2000 and Windows XP (Classic View), in the Control Panel, click Internet Options. For Windows XP (Category View), in the Control Panel, click Network and Internet Connections, and then click Internet Options. 2. Click the Programs tab. 3. The E-mail option displays the default email client.
CHAPTER 3 Common Questions Tip Look at the signalstrength bars in the connection icon in the title bar of any screen to see if you have a good data connection. More bars means a stronger connection. I went through the installation procedure, but I am not receiving any email messages in my BlackBerry Connect account. What should I do? Tip If your computer was not connected to your corporate network during installation, the account is not set up and you need to set up the account again.
