User's Manual

320 Section 7A: Help
Screen
The Screen Appears Blank
1. When a call lasts longer than the limit specified in Power Preferences, the
screen dims automatically. In certain lighting conditions, the screen may
appear blank when this occurs. Press any key except Power/End to
restore the screen to normal brightness. (Pressing Power/End hangs
up the call.)
2. When a period of inactivity lasts longer than the limit specified in Power
Preferences, the screen turns off. Press and release Power/End to wake
up the screen.
3. Look closely at the screen. If you can see a dim image, try adjusting the
screen brightness (see “Adjusting the Brightness” on page 286).
4. If the screen is still blank, perform a soft reset (see “Soft Reset” on
page 314).
5. If the problem persists, connect the Treo 700P smart device to the AC
charger (see “Charging the Battery” on page 13) and perform a soft reset
again.
6. If that doesn’t work, perform a hard reset (see “Hard Reset” on page 315).
Important:
Always use the same language for your Treo device, your operating system, and
your desktop software. Otherwise, you may lose information or have difficulty
with synchronization. Support is not provided for mismatched language
setups.
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