User's Manual

332 Section 7A: Help
My Device Hangs Up When I Hold It to My Ear
You may be accidentally pressing the onscreen Hang Up All button with your
cheek. Try holding the device so that your face doesn’t press against the screen. If
this is not convenient, you may want to disable the screen’s touch-sensitive
feature during active calls (see “Locking Your Screen” on page 299).
My Device Seems to Turn Off by Itself
If a system error and reset occur, the Treo device automatically turns the phone
on if it was on before the reset. However, if the device can’t determine if your
phone was on before the reset, the phone does not automatically turn on (see
“Turning Your Device’s Phone On and Off” on page 55). If the problem persists
and you’re using third-party applications, see “Third-Party Applications” on
page 347 for additional suggestions.
My Device Makes or Answers Calls When It’s in a Bag or Pocket
Items in your bag or pocket may be pressing the onscreen Answer button or
otherwise activating screen items. If this happens, be sure to press
Power/End to turn off the screen before placing it in your briefcase or
pocket. You may also want to disable the screen’s touch-sensitive feature during
incoming calls (see “Locking Your Screen” on page 299).
If you are using a Bluetooth hands-free device with your Treo device, you may
have turned the auto-answer feature on in Handsfree Preferences. For information,
see “Setting Up Your Hands-Free Device to Automatically Answer Calls” on
page 87.
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