User manual
Table Of Contents
- using your Treo™ 650 smartphone by palmOne
- Contents
- Welcome
- If you read nothing else...
- read this now: getting started
- first day: learning the basics
- first week: using phone, web, and messaging
- Phone overview
- Dialing calls
- Receiving calls
- Using voicemail
- Managing active calls
- More ways to manage calls
- Defining favorite buttons
- Using a phone headset
- Connecting to devices with Bluetooth® wireless technology
- Using dial-up networking
- Sending and receiving email
- Transferring settings from an existing account (Windows only)
- Setting up an account on your computer: Common providers (Windows only)
- Setting up an account on your computer: Other providers (Windows only)
- Setting up an account on your phone
- Creating and sending messages
- Attaching photos and videos
- Attaching ringtones
- Attaching Word, Excel, and PowerPoint files
- Attaching other types of files
- Receiving and viewing messages
- Replying to or forwarding messages
- Viewing attachments
- Managing your messages
- Deleting selected messages from the Inbox
- Deleting messages by date
- Switching accounts
- Customizing your email settings
- Scheduling Auto Sync
- Selecting alert tones
- Setting preferences for getting messages
- Attaching a signature to a message
- Working with Microsoft Exchange ActiveSync
- Messaging
- Browsing the web
- Viewing a web page
- Creating a bookmark
- Saving a page
- Viewing bookmarks or saved pages
- Editing or deleting a bookmark or saved page
- Arranging bookmarks and saved pages
- Downloading files from a web page
- Copying text from a web page
- Using the History list
- Finding text on a web page
- Customizing your web browser settings
- Manually disconnect the Internet connection
- Taking photos and videos
- first two weeks: using organizer features
- first month: managing applications
- when you’re ready: customizing your TreoTM smartphone
- Phone settings
- System sound settings
- Display and appearance
- Applications settings
- Button settings
- Date and time settings
- Power Preferences
- Locking your phone and info
- Using Keyguard
- Using Auto-Keyguard and touchscreen lockout
- Using Phone Lock
- Using system password lock
- Setting Owner Preferences
- Working with private entries
- Hiding or masking all private records
- Viewing all private records
- Viewing private entries in a specific application
- Security and Palm® Desktop software (Windows)
- Connecting to a virtual private network
- if something happens: help
- Upgrading from another Palm Powered™ device
- Trouble installing the desktop software?
- Resetting your Treo™ 650 smartphone
- Replacing the battery
- Screen
- Network connection
- Signal strength is weak
- Treo smartphone won’t connect to the mobile network
- Treo smartphone hangs up when I hold it to my ear
- Treo smartphone seems to turn off by itself
- The smartphone makes or answers calls when it’s in a briefcase or pocket
- I can’t tell if data services are available
- The Treo 650 smartphone won’t connect to the Internet
- I can’t send or receive text messages
- I can’t make or receive calls using a hands-free device with Bluetooth® wireless technology
- I hear static or interference when using my hands-free device
- Some features of my hands-free device don’t work with my smartphone
- Dial-up networking
- Synchronization
- Email
- I have problems using my account
- I have problems sending and receiving email
- Auto Sync is not working
- I have problems sending email
- I have problems synchronizing messages on my phone with messages on my computer
- My vCard or vCal email attachment isn’t forwarding correctly
- After I get messages, either manually or through Auto Sync, messages disappear from my Inbox
- I am using Microsoft Exchange ActiveSync, but the last seven days of email messages and Calendar events are not downloading to my phone
- Web
- Camera
- Third-party applications
- Error messages
- Making room on your Treo™ 650 smartphone
- Voice quality
- Getting additional help
- Glossary
- FCC
- Index
- Specifications

Resetting your Treo™ 650 smartphone :: 167
reset allows you to get out of an endless loop in order to uninstall a third-party
application causing the looping.
1. Press the Battery Door Release button and slide the battery door downward
to remove it from your Treo smartphone.
2. While pressing and holding Up , use the tip of the stylus to gently press
the reset button on the back of your device.
3. When the Palm Powered logo appears, release Up .
4. Delete the third-party application that you suspect is causing the problem.
5. Perform a soft reset. The wireless features of your phone are not available until
you complete this step.
Performing a hard reset
A hard reset erases all information and third-party software on your Treo smartphone.
Never perform a hard reset without first trying a soft reset and a system reset. You
can restore previously synchronized information the next time you sync.
A hard reset can tell you whether a problem stems from your smartphone or from
an application installed on it. If you do not experience the problem after you perform a
hard reset, the problem may be related to software you installed. See “Third-party
applications” on page 188 for suggestions on diagnosing third-party software issues.
1. Press the Battery Door Release button and slide the battery door downward to
remove it from your smartphone.
2. While pressing and holding Power/End , use the tip of the stylus to gently
press the reset button on the back of your smartphone.
3. Continue pressing and holding Power/End . First the palmOne logo appears
with a progress bar, and then the circular Palm Powered logo appears. When the
circular Palm Powered logo appears, release Power/End .
4. When the “Erase all data?” prompt appears, press Up to confirm the hard reset.
5. If a language selection screen appears, select the same language you selected for
your desktop software.
Some third-party
applications do not create a
backup on your computer
when you synchronize. If
you perform a hard reset,
you may lose data in these
applications and you will
need to reinstall the
application after the hard
reset. Please contact the
developer to find out which
data is backed up during
synchronization.
RushUG.book Page 167 Monday, June 13, 2005 1:33 PM