User manual
Table Of Contents
- using your Treo™ 650 smartphone by palmOne
- Contents
- Welcome
- If you read nothing else...
- read this now: getting started
- first day: learning the basics
- first week: using phone, web, and messaging
- Phone overview
- Dialing calls
- Receiving calls
- Using voicemail
- Managing active calls
- More ways to manage calls
- Defining favorite buttons
- Using a phone headset
- Connecting to devices with Bluetooth® wireless technology
- Using dial-up networking
- Sending and receiving email
- Transferring settings from an existing account (Windows only)
- Setting up an account on your computer: Common providers (Windows only)
- Setting up an account on your computer: Other providers (Windows only)
- Setting up an account on your phone
- Creating and sending messages
- Attaching photos and videos
- Attaching ringtones
- Attaching Word, Excel, and PowerPoint files
- Attaching other types of files
- Receiving and viewing messages
- Replying to or forwarding messages
- Viewing attachments
- Managing your messages
- Deleting selected messages from the Inbox
- Deleting messages by date
- Switching accounts
- Customizing your email settings
- Scheduling Auto Sync
- Selecting alert tones
- Setting preferences for getting messages
- Attaching a signature to a message
- Working with Microsoft Exchange ActiveSync
- Messaging
- Browsing the web
- Viewing a web page
- Creating a bookmark
- Saving a page
- Viewing bookmarks or saved pages
- Editing or deleting a bookmark or saved page
- Arranging bookmarks and saved pages
- Downloading files from a web page
- Copying text from a web page
- Using the History list
- Finding text on a web page
- Customizing your web browser settings
- Manually disconnect the Internet connection
- Taking photos and videos
- first two weeks: using organizer features
- first month: managing applications
- when you’re ready: customizing your TreoTM smartphone
- Phone settings
- System sound settings
- Display and appearance
- Applications settings
- Button settings
- Date and time settings
- Power Preferences
- Locking your phone and info
- Using Keyguard
- Using Auto-Keyguard and touchscreen lockout
- Using Phone Lock
- Using system password lock
- Setting Owner Preferences
- Working with private entries
- Hiding or masking all private records
- Viewing all private records
- Viewing private entries in a specific application
- Security and Palm® Desktop software (Windows)
- Connecting to a virtual private network
- if something happens: help
- Upgrading from another Palm Powered™ device
- Trouble installing the desktop software?
- Resetting your Treo™ 650 smartphone
- Replacing the battery
- Screen
- Network connection
- Signal strength is weak
- Treo smartphone won’t connect to the mobile network
- Treo smartphone hangs up when I hold it to my ear
- Treo smartphone seems to turn off by itself
- The smartphone makes or answers calls when it’s in a briefcase or pocket
- I can’t tell if data services are available
- The Treo 650 smartphone won’t connect to the Internet
- I can’t send or receive text messages
- I can’t make or receive calls using a hands-free device with Bluetooth® wireless technology
- I hear static or interference when using my hands-free device
- Some features of my hands-free device don’t work with my smartphone
- Dial-up networking
- Synchronization
- Email
- I have problems using my account
- I have problems sending and receiving email
- Auto Sync is not working
- I have problems sending email
- I have problems synchronizing messages on my phone with messages on my computer
- My vCard or vCal email attachment isn’t forwarding correctly
- After I get messages, either manually or through Auto Sync, messages disappear from my Inbox
- I am using Microsoft Exchange ActiveSync, but the last seven days of email messages and Calendar events are not downloading to my phone
- Web
- Camera
- Third-party applications
- Error messages
- Making room on your Treo™ 650 smartphone
- Voice quality
- Getting additional help
- Glossary
- FCC
- Index
- Specifications

Synchronization :: 179
Synchronization finishes but info doesn’t appear where it should
1. Make sure you’re synchronizing with the intended desktop personal information
manager (PIM). The palmOne Software Installation CD lets you synchronize your
smartphone with Palm Desktop or Microsoft Outlook for Windows. Reinsert the
installation CD and select “Change your synchronization method” if necessary. If
you use a different PIM, you will need to install third-party software to synchronize.
Consult the company that makes the PIM for more information.
2. If there are multiple Palm Powered devices synchronizing with your computer,
make sure you are synchronizing with the correct username. If info is not appearing
in Palm Desktop, make sure the correct username is selected in the toolbar of
Palm Desktop.
3. Open HotSync Manager on your computer, and make sure the necessary conduits
are set to Synchronize the files.
4. Uninstall palmOne software.
5. Reboot your computer.
6. Reinstall the palmOne Software Installation CD that came with your smartphone.
7. (Outlook only) With the included software, you can synchronize your Treo
smartphone with the root folders of Contacts, Calendar, Tasks, and Notes on your
computer. If you want to synchronize your info with a global Exchange Address
Book, you must copy the addresses to your local Contacts list in Outlook (right-
click the addresses and select Add to Personal Address Book).
8. (Outlook only) Outlook subfolders and public folders are not accessible with the
included software. You may wish to use a third-party solution instead.
9. (Outlook only) If you’re trying to synchronize offline, be sure to set your Outlook
Calendar, Contacts, Notes, and Tasks to be available offline.
10.For more information on Outlook Conduits access the Outlook Conduit online help.
Launch HotSync: Custom…, double-click on one of the Outlook conduits and
select Help.
RushUG.book Page 179 Monday, June 13, 2005 1:33 PM