Centro SmartPhoneUser Guide

TROUBLESHOOTING
WEB
226
12
CHAPTER
Delays can also occur between the time
that a message is sent and the time it is
received.
• Verify with the recipient that the
receiving device can handle text
messages.
• If a text message arrives but does not
display an alert, perform a soft reset
(see Performing a
soft reset).
I can’t send or receive multimedia
messages
• Make sure your phone is turned on (see
Turning your phone on and off
).
• Contact Verizon Wirelessto verify that
your plan includes text messaging
services, that these services have been
correctly activated, and that they are
available at your location. Verizon
Wireless should be able to tell you if
text messaging services have been
experiencing transmission delays.
Delays can also occur between the time
that a message is sent and the time it is
received.
When your phone is on, icons appear in
the title bar in the Phone application’s
Main View to indicate whether data
services are available. See What are all
those icons? for descriptions of the
icons that indicate that data services are
available.
• Verify with the recipient that the
receiving device can handle multimedia
messages.
• If a message arrives but does not
display an alert, perform a soft reset
(see Performing a
soft reset).
Web
I can’t tell if data services are available
When your phone is on, icons appear in the
title bar in the Phone application’s Main
View to indicate whether data services are
available and whether a data connection is
active. See What are all those icons?
for
descriptions of the icons that indicate that
data services are available.
TIP If your phone is on and you do not see any
of the data icons, data services are not
available in your current location.
Gandalf_VZW_UG.book Page 226 Monday, February 25, 2008 10:50 PM