Palm Modem® Handbook
Copyright Copyright © 1997-1999 3Com Corporation or its subsidiaries. All rights reserved. 3Com, the 3Com logo, HotSync, Megahertz, and Palm Modem are registered trademarks, and the HotSync logo, Palm, the Palm Computing Platform logo, and Palm OS are trademarks of Palm Computing, Inc., 3Com Corporation or its subsidiaries. Other product and brand names may be trademarks or registered trademarks of their respective owners.
Contents Chapter 1: Introduction What can I do with my Palm Modem accessory? ...............................................................................................1 Chapter 2: Setting Up And Using Your Palm Modem® Accessory Installing the batteries ..........................................................................3 Attaching Palm Modem accessory and cables ..................................4 Configuration for remote HotSync® and Network HotSync operations ...................................
Page iv Palm Modem® Handbook
Chapter 1 Introduction Palm Modem® accessory enables you to send and receive data at your convenience. You don’t have to connect your Palm connected organizer directly to your computer or laptop to update your data. Modem AC adapter connector HotSync® button Phone connector What can I do with my Palm Modem accessory? With your modem and organizer from remote locations you can: ■ Synchronize your organizer and Palm™ Desktop organizer software via a PC modem with one touch.
Contact the third-party vendors below for more information about some of the software applications you can use with your organizer and modem. Use Application Description Vendor E-mail Network HotSync Supports remote access to your e-mail and Palm™ Desktop organizer software using either your company’s existing LAN or dial-in (RAS) server 3Com www.palm.com HandMail Supports SMTP and POP3 e-mail protocols SmartCode Software, Inc. www.smartcodesoft.
Chapter 2 Setting Up And Using Your Palm Modem® Accessory Before you use your Palm Modem® accessory, you must: ■ Install the batteries. Note: The batteries may already be installed. ■ Attach your modem to your organizer. ■ Connect an analog phone cable to your modem. ■ Configure your computer. ■ Configure your organizer. Installing the batteries To use your modem, you must first install two AAA alkaline batteries.
Attaching Palm Modem accessory and cables Your modem has a 10-pin connector that slides into the grooves of your organizer connector. Make sure your modem snaps into place onto the organizer. Use a standard RJ11 cable to connect to an analog phone line. Slide into connector and snap into place Insert phone cable Note: It is important to use a standard analog phone line, such as those used in homes.
Configuration for remote HotSync® and Network HotSync operations You can use your Palm Modem accessory and your computer modem to perform remote HotSync® operations, or synchronize your e-mail on your computer. You can also use your Palm Modem accessory and the Network HotSync application to access your e-mail and other data using your company’s existing LAN or dial-in (RAS) server.
Setting your organizer preferences Since your Palm Modem accessory uses the Modem Sync software that is resident in your organizer to establish a phone connection with another modem, you must configure your organizer phone settings. Note: Some organizers may have different icons from the ones shown below. Note the icon name and tap the appropriate icon on your organizer. To set your organizer preferences for modem operations: 1. Tap the Applications icon 2. Tap the HotSync icon . . 3.
. Select the Modem type and adjust the other options as needed. Modem Select Palm US/Canada if you are using the modem in Canada or the US, select Palm U.K. if you are using the modem in the U.K., or select a modem type. The custom setting is for advanced modem users and is created automatically when AT commands are entered in the String field. Note: For the Pilot 1000 or Pilot 5000, select the Megahertz® modem Speed Determines the modem speed for downloading data.
To prepare your organizer for a Network HotSync operation: 1. Tap the Applications icon 2. Tap the HotSync icon 3. Tap the Menu icon . . . 4. Tap Options, then tap Modem Sync Prefs. 5. Tap Network. 6. Tap OK. Using your Palm Modem accessory Now when you leave the office, you can use your Palm Modem accessory to stay connected. Use the software installed on your organizer to synchronize data between your organizer and your computer.
Appendix Warranty and Regulatory Information Limited warranty HARDWARE: Palm Computing, Inc., a subsidiary of 3Com Corporation (collectively "3Com"), warrants to the original end user ("Customer") that this product will be free from defects in workmanship and materials, under normal use, for one year from the date of original purchase from 3Com or its authorized reseller.
OBTAINING WARRANTY SERVICE: Customer must contact a Palm Computing, Inc. or 3Com Technical Support or Customer Service center within the applicable warranty period to obtain warranty service authorization. Dated proof of original purchase from 3Com or its authorized reseller will be required. 3Com is not responsible for Customer products or parts received without a warranty service authorization.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THIS PRODUCT, EVEN IF
FCC-68 This equipment complies with Part 68 of the FCC rules. A label is affixed to the equipment that contains, among other things, the FCC registration number, USOC and Ringer Equivalency Number (REN) for this equipment. If these numbers are requested, provide this information to your telephone company. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your number is called.
FCC-15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Manufacturers Declaration of Conformity Palm Computing, Inc., a subsidiary of 3Com Corporation 5400 Bayfront Plaza PO Box 58007 Santa Clara, CA 95052-8007 (408) 326-5000 Palm Modem 10201 Tested to Comply With FCC Standards FOR HOME OR OFFICE Declares this product: Date: February, 1999 Name: Palm Modem Model Number: 10201 Equipment Type: Modem Complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2.
Industry Canada (CS-03) The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
CE Mark Electromagnetic compatibility This product is in conformity with the protection requirements of EC Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. 3Com cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-3Com option cards.