User's Manual

COMMON QUESTIONS
RESETTING YOUR SMARTPHONE
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13
CHAPTER
1 Open the expansion card slot door on
the side of your smartphone.
2 Use the stylus tip to gently press the
reset button next to the expansion card
slot.
3 Wait for the progress bar on the Treo
logo screen to fill before continuing to
use your smartphone.
Performing a hard reset
A hard reset erases all personal
information, such as appointments,
contacts, and tasks, as well as programs
you have added, such as third-party
software on your smartphone. Never do a
hard reset without first trying a soft reset.
You can restore previously synchronized
information the next time you sync.
IMPORTANT Synchronize to restore your
Outlook data, such as Outlook email,
Calendar, Contacts, Notes, and Tasks. You
can use a backup and restore solution
(make sure it’s an application that’s
approved by Palm, such as the one
included on the Windows Mobile Getting
Started Disc) to restore configurations and
preferences such as speed-dials, SMS
entries, call log information, and personal
settings.
TIP You can also do a soft reset by removing
the battery and reinserting it.
DID YOU KNOW ? If the phone or the Bluetooth
®
wireless technology feature was on before a
reset, these automatically turn on after the
reset.