User's Manual

COMMON QUESTIONS
NETWORK CONNECTION
232
13
CHAPTER
the receiving device can handle the type
of message you’re sending.
• If a text message arrives but does not
display a notification, perform a soft
reset (see Performing a soft reset
).
I can’t make or receive calls using a
hands-free device with Bluetooth
®
wireless technology
Verify all of the following:
• The Turn on Bluetooth box is checked
in Bluetooth Settings.
• Your Bluetooth device is charged and
turned on.
• Your smartphone is within range of the
hands-free device. Bluetooth range is
up to 10 meters (30 feet) in optimum
environmental conditions, which include
the absence of the following: obstacles,
radio interference from nearby
electronic equipment, and other factors.
• The Bluetooth Settings screen is closed.
• You are away from other devices using
the 2.4 GHz radio frequency, such as
cordless phones, microwaves, and
Wi-Fi equipment. If this is impossible,
move the phone closer to the
hands-free device.
• The device specifications are
compatible with your smartphone.
I lost the connection between my
smartphone and my Bluetooth headset
1 Press Start , and then select
Settings.
2 Select the Connections tab, and then
select Bluetooth.
3 Select Devices tab.
4 Select your headset name from the list.
5 In Partnership Settings, make sure the
Hands Free option box is checked.
6 Select Save.
7 Highlight the headset name.
8 Press and hold Center to open the
shortcut menu, and then select Set as
Hands-Free.
9 Test your headset by making or
receiving a call.