User's Manual

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Table Of Contents

Sprint PCS®
The clear alternative to cellular.SM
www.sprintpcs.com
[cover]
Table of Contents
- 1. Your New Sprint PCS Treo 2
- 2. Turning Your Phone On and Off 5
- 3. Using the Charger 6
- 4. Adjusting the Display 7
- 5. Using the Keyboard 8
- 6. Getting to Know the PhoneBook Screen 10
- 7. Making and Receiving Calls 11
- 8. Internal Phone Book 14
- 9. Controlling Your Roaming Experience 17
- 10. Changing Your Phone’s Settings 18
- 11. Sending and Receiving Voice Messages 20
- 12. Sending and Receiving SMS Messages 21
- 13. Sprint PCS® Service Features 23
- 14. Sprint PCS Wireless Web® 27
- 15. Your Phone’s Third Generation Capabilities 28
- 16. Your Phone’s Special Features 30
- 17. Accessing Other Applications 31
- 18. Date Book Plus 32
- 19. Memo Pad 35
- 20. Preferences and Other Settings 36
- 21. Synchronizing data 38
- 22. Beaming Information 39
- 23. Resetting Your Phone 40
- 24. Accessories for Your Phone 41
- 25. Upgrading from a Palm OS handheld 43
- 26. Troubleshooting 44
- 27. Performance and Safety 46
- 28. Terms and Conditions& Warranty Information 51
- How to Use This Guide
  - 1
  - 2
- Getting Extra Phone and Service Information
- Setting Up
  - Setting Up Your Sprint® PCS Phone Handspring® Treo™ 300
1
- Charge your Sprint PCS Treo battery
2
- Install Synchronization Software and User Guide
Computer system requirements for USB HotSync cable
Computer system requirements for Serial HotSync cable (sold separately)
To install the software:
3
- Assign a Name to Your Sprint PCS Treo and Synchronize
4
- Turn on Your Sprint PCS Treo
5
- Set up Your Sprint PCS Treo
1
- Have these things ready before you call to activate
2
- Setting up your service — You choose the way
3
- Sprint PCS Service Areas
4
- Your Sprint PCS Account Password
5
- Finding your phone’s ESN
6
- Sprint PCS Clear PaySM Program
7
- Understanding your Sprint PCS Service Plan
8
- Your new Sprint PCS Treo Number and User Name
9
- Understanding your Sprint PCS Invoice
- Quick, easy options to manage your account
- Getting Started
  - Activating and Using Your Sprint PCS Service
- Basics of Your Phone
- Sprint PCS®
- The clear alternative to cellular.SM
- Your New Sprint PCS Treo
Your Phone’s Features
- 1. Power Button: Turns your phone and wireless mode on and off, and controls the keyboard backlight.
- 2. Stylus: Serves as the instrument used to tap options on your phone screen. To use the stylus, ...
- 3. Antenna: Receives and sends wireless communication signals. The antenna does not telescope out...
- 4. LED: Provides status information for your Sprint PCS Treo based on the color of the light and ...
- 5. IR Port: Uses infrared technology to transmit and receive data from other Palm OS devices. You...
- 6. Ringer Switch: Controls the ringer setting. Silencing the ringer turns off all system sounds, ...
- 7. Earpiece: Functions as the speaker when you use the wireless phone features of your Sprint PCS...
- 8. Headset Jack: Enables you to connect a hands-free headset for use with the wireless features. ...
- 9. Rocker/Volume Switch: Enables you to navigate on your phone with just one hand. You can use th...
- 10. Microphone: Functions as the mouthpiece when you use the wireless phone features of your Spri...
- 11. PhoneBook/SMS Button: Activates the PhoneBook application, and when used in combination with ...
- 12. Date Book Plus/To Do List Button: Activates the Date Book Plus application, and when used in ...
- 13. Display Screen: Displays the applications and information stored in your phone. It is touch- ...
- 14. Memo/Calculator Button: Activates the Memo Pad application, and when used in combination with...
- 15. Blazer/CityTime Button: Activates the Blazer web browser application, and when used in combin...
- 16. Scroll Buttons: Displays text and other information that extends beyond the viewing area of t...
- Turning Your Phone On and Off
Turning Wireless Mode ON
Turning Wireless Mode OFF
Turning Handheld Mode ON
Turning Handheld Mode OFF
- Using the Charger
- Adjusting the Display
- Using the Keyboard
Entering text
Entering accented characters and symbols
- 1. Type the letter you want to accent.
- 2. Press ListType .
- 3. Use the scroll buttons to select the character on the list.
- 4. Press Space to insert the accented character or symbol.
Using Menus
- 1. Press Menu to display the menus.
- 2. Press the top scroll button to switch between menus.
- 3. Press the bottom scroll button to select a command within a menu.
- 4. Press Space to run the selected command. You can also do any of the following:
Using the keyboard backlight
- Getting to Know the PhoneBook Screen
- Making and Receiving Calls
Making a call from the Speed Dial, Contacts, or Call History views
- 1. Make sure wireless mode is on. See page 5 for details.
- 2. Press PhoneBook repeatedly to display the view you want to use.
- 3. Begin typing the first initial and last name of the person you want to call. For more search o...
- 4. Use the scroll buttons to select the number you want to dial.
- 5. Press Space to dial.
Making a call from the Dial Pad view
- 1. Make sure wireless mode is on. See page 5 for details.
- 2. Press PhoneBook to access the Dial Pad view.
- 3. Type the number you want to call on the keyboard number pad, or tap the onscreen numbers.
- 4. Press Space or tap the handset button to dial.
Answering calls
- 1. Make sure wireless mode is on (see page 5). If it is off, incoming calls go to voicemail.
- 2. When your phone rings or vibrates, answer the call by doing one of the following:
Sending calls to voicemail
Working with active calls
Ending a call
- Internal Phone Book
Entering and saving contact information
- 1. Press PhoneBook repeatedly until you see the Contacts view.
- 2. Press Menu and select New (/N).
- 3. Use the scroll buttons to move between fields as you type.
- 4. After you enter the information, hold Option and press Return to finish.
Finding or changing contact information
- 1. In the Contacts, Speed Dial, or Call History views, begin typing one of the following for the ...
- 2. Roll the rocker switch or use the scroll buttons to select the name.
- 3. Press Space to open the entry.
- 4. Press Menu and select Edit Contact (/E).
- 5. Make changes to the entry as necessary.
- 6. Hold Option and press Return to finish.
Deleting a contact
- 1. In the Contacts view, select the name you want to delete.
- 2. Press Space to open the entry.
- 3. Press Menu and select Delete Contact (/D).
- 4. Hold Option and press Return to finish.
Defining speed dial buttons
- 1. In the Speed Dial view, tap a blank speed dial button.
- 2. Use the scroll buttons to move between fields as you type.
- 3. Hold Option and press Return to finish.
- Controlling Your Roaming Experience
Setting Your Phone’s Roam Mode
- 1. From the Speed Dial, Dial Pad, or Call History view, press Menu .
- 2. Under Options, select Call Preferences (/A).
- 3. Select the Enable Digital Roaming check box.
- 4. Hold Option and press Return to finish.
- 5. Listen for a confirmation tone.
- Changing Your Phone’s Settings
Adjusting Volume During a Conversation
Selecting the Ringer Settings
- 1. Press Option and then press Menu .
- 2. Tap the Prefs icon .
- 3. Tap the pick list in the upper-right corner and select Ringer.
- 4. Tap Volume to set volume levels.
- 5. Tap Tones to select ring tones.
Silencing the Ringer
- Sending and Receiving Voice Messages
Setting Up Voicemail
- 1. Make sure wireless mode is on. See page 5 for details.
- 2. Do one of the following:
- 3. Follow the system prompts to create your pass code and record your greeting.
Retrieving Voicemail Messages
- 1. Make sure wireless mode is on. See page 5 for details.
- 2. Do one of the following:
- 3. Follow the system prompts.
Accessing Voicemail From Another Phone
- 1. Dial your Sprint PCS Treo number.
- 2. Press when voicemail answers.
- 3. Enter your pass code.
- Sending and Receiving SMS Messages
Receiving a message
Viewing messages
- 1. Press Option and then press PhoneBook to access SMS.
- 2. Use the scroll buttons to scroll through the messages.
Responding to messages
- 1. Press Option and then press PhoneBook to access SMS.
- 2. Use the scroll buttons to select the message to which you want to respond.
- 3. Press Space to open the message.
- 4. Press the scroll buttons to move between selectable items within the message.
- 5. Tap the action button to respond to the message.
- Sprint PCS® Service Features
Call Waiting
Call Forwarding
- 1. From the Speed Dial, Dial Pad, or Call History view, press Menu .
- 2. Under Options, select Call Preferences (/A).
- 3. Tap the Forward all calls to pick list.
- 4. Select the call forwarding option you want to use.
- 5. Hold Option and press Return to finish.
- 6. Listen for a confirmation tone. If you do not hear a tone, try calling yourself to see if the ...
- 1. From the Speed Dial, Dial Pad, or Call History view, press Menu .
- 2. Under Options, select Call Preferences (/A).
- 3. Tap the Forward all calls to pick list.
- 4. Select Don’t forward calls.
- 5. Hold Option and press Return to finish.
- 6. Listen for a confirmation tone.
Three-Way Calling
- 1. Dial a number you wish to call.
- 2. Once you have established the connection, tap Hold and to put the first caller on hold.
- 3. Dial the second number you wish to call.
- 4. When you’re connected to the second party, tap 3-way Call or press the button on the headset (...
- 5. Tap Cancel 3-way or tap the headset button to end the second call and to return to the first c...
Sprint PCS Voice CommandSM
- 1. From the Dial Pad view, tap followed by the handset button. The first time you use it, you wil...
- 2. You’ll hear a tone followed by the prompt “Ready.” Say “Add Name” to begin setting up your Per...
- 1. From the Dial Pad view, tap followed by the handset button.
- 2. You’ll hear a tone followed by the prompt “Ready.”
- 3. After the prompt, say “Call” and the name of the person or the number you want called.
- 4. Your request will be repeated and you will be asked to verify. Say “Yes” to call the number or...
- 1. From the Dial Pad view, tap followed by the handset button.
- 2. Say “Call the Web.”
- 3. Choose from a listing of information categories like e-mail, news, weather, sports and more.
- Sprint PCS Wireless Web®
- Your Phone’s Third Generation Capabilities
Accessing Third Generation User Name
- 1. Press Option and then press Menu .
- 2. Tap the Prefs icon .
- 3. Tap the pick list in the upper-right corner and select Network.
Third Generation Services
Third Generation Billing Information
- Your Phone’s Special Features
- Accessing Other Applications
Using the Applications Launcher
- 1. Press Option and then press Menu to open the Applications Launcher.
- 2. Use the scroll buttons to locate the application you want to use.
- 3. Tap the application icon to launch it.
Using the application buttons
- Date Book Plus
Adding an event
- 1. Press Date Book Plus .
- 2. Use the scroll buttons to select the day.
- 3. Type the time the event starts. For example type 53 for 5:30.
- 4. Press the bottom scroll button and type the time the event ends.
- 5. Hold Option and press Return to finish.
- 6. Type a description.
Scheduling an untimed event
- 1. Select the date of the event.
- 2. Type a description.
Scheduling a repeating event
- 1. Create the event as described on page 32, and tap the event to select it.
- 2. Tap Details.
- 3. Tap the Repeat box and tap a repeat interval.
- 4. Type a number on the Every line to show how often the event repeats.
- 5. (Optional) Tap the End on pick list, tap Choose Date, and select an end date.
- 6. Hold Option and press Return , and then press these keys again to finish.
Rescheduling an event
- 1. Tap the event you want to reschedule.
- 2. Tap Details.
- 3. Tap to change the date and time as needed.
- 4. Hold Option and press Return to finish.
Displaying your calendar
Deleting an event
- 1. Tap the event you want to delete.
- 2. Press Menu and select Delete Item (/D).
- 3. Hold Option and press Return to finish.
- Memo Pad
Creating a memo
- 1. Press Memo Pad .
- 2. Enter the memo text. Press Return to move down to new lines in the memo.
- 3. Hold Option and press Return to finish.
Reviewing or editing a memo
- 1. In the Memo list, tap the memo you want to review or edit.
- 2. Review or edit the text in the memo.
- 3. Hold Option and press Return to finish.
Deleting a memo
- 1. In the Memo list, tap the memo you want to delete.
- 2. Press Menu and select Delete Memo (/D).
- 3. Hold Option and press Return to finish.
- Preferences and Other Settings
Setting General Preferences
- 1. Press Option and then press Menu .
- 2. Tap the Prefs icon .
- 3. Tap the pick list in the upper-right corner and select General.
Reassigning the buttons on your phone
- 1. Press Option and then press Menu .
- 2. Tap the Prefs icon .
- 3. Tap the pick list in the upper-right corner and select Buttons.
- 4. Tap the pick list next to the button you want to re-assign and select the application you want...
Setting Formats Preferences
- 1. Press Option and then press Menu .
- 2. Tap the Prefs icon .
- 3. Tap the pick list in the upper-right and select Formats.
Changing the screen fonts
- 1. Open the application in which you want to change the font.
- 2. Press Menu and under Options select Font (/F).
- 3. Use the scroll buttons to select a font style.
- 4. Hold Option and press Return to finish.
- Synchronizing data
- Beaming Information
- Resetting Your Phone
Performing a soft reset
Performing a hard reset
- 1. While holding the power button, use the reset tool (or the tip of a paper clip) to gently pres...
- 2. When the system screen appears, release the power button.
- 3. When the warning appears, press the top scroll button.
- 4. If the language selection screen appears, select the same language you selected for your deskt...
- Accessories for Your Phone
Using a Headset
Additional Accessories
How to Order
- Upgrading from a Palm OS handheld
- Troubleshooting
My phone will not turn on.
- 1. Perform a soft reset as described on page 40.
- 2. Charge your phone for about 10 minutes before turning it on again.
- 3. Check the display settings and adjust as needed. See page 7 for details.
- 4. Perform a hard reset. Please note that performing a hard reset erases all the data on your Spr...
I have trouble synchronizing with my computer (performing a HotSync operation).
- 1. Perform a soft reset as described on page 40.
- 2. Make sure you have the correct HotSync cable for your computer (see page v).
- 3. Confirm that the cable is firmly secured to your computer and your Sprint PCS Treo as describe...
- 4. Click the HotSync Manager icon in the lower-right corner of your computer screen and make sure...
- 5. If you’re using a USB HotSync cable, disconnect all other USB devices, connect the HotSync cab...
I can’t open the electronic User Guide.
My Sprint PCS Treo will not connect to the Internet using Blazer or my e-mail application.
- 1. Check with Sprint PCS to make sure you have subscribed to and activated Sprint PCS 3G Network ...
- 2. Make sure you installed the software from the Sprint PCS Vision CD onto your computer. If you ...
- Performance and Safety
Important Information About Your Phone and Service
Maintaining Safe Use of and Access to Your Phone
Caring for the Battery
Acknowledging Special Precautions and the FCC Notice
- Terms and Conditions & Warranty Information
Terms and Conditions of Services Effective as of May 1, 2002 until replaced
Handspring Product Warranty

Getting Started

Activating and Using Your

Sprint PCS Service