User's Manual

Table Of Contents
xviii
Quick, easy options
to manage your account
With Sprint PCS Customer Service Solutions, you can visit www.sprintpcs.com or use your
Sprint PCS Treo to access Claire, your virtual service representative. She'll guide you to the
information you need.
Visit www.sprintpcs.com
Once you log on, you can:
View the details of your service plan
Find out how many minutes you’ve used and how many are remaining in your plan
View your current and previous three months invoices, including the call detail
Click on “Claire's Directory For Service Solutions” to:
Make a payment
Find out about Sprint PCS Products and Services
Learn how to set up your voicemail and more!.
From the Dial Pad view, tap * followed by the handset button and Claire will
respond with the following:
A summary of your rate plan
Minutes and/or Data Units remaining in your plan for the current invoice cycle
Information about your most recent invoice
When your last payment was received
The option to make a payment
*Services fees may apply
Welcome and thanks
for choosing
Sprint PCS.