User's Manual
Table Of Contents
- Sprint PCS®
- The clear alternative to cellular.SM
- www.sprintpcs.com
- [cover]
- Table of Contents
- 1. Your New Sprint PCS Treo 2
- 2. Turning Your Phone On and Off 5
- 3. Using the Charger 6
- 4. Adjusting the Display 7
- 5. Using the Keyboard 8
- 6. Getting to Know the PhoneBook Screen 10
- 7. Making and Receiving Calls 11
- 8. Internal Phone Book 14
- 9. Controlling Your Roaming Experience 17
- 10. Changing Your Phone’s Settings 18
- 11. Sending and Receiving Voice Messages 20
- 12. Sending and Receiving SMS Messages 21
- 13. Sprint PCS® Service Features 23
- 14. Sprint PCS Wireless Web® 27
- 15. Your Phone’s Third Generation Capabilities 28
- 16. Your Phone’s Special Features 30
- 17. Accessing Other Applications 31
- 18. Date Book Plus 32
- 19. Memo Pad 35
- 20. Preferences and Other Settings 36
- 21. Synchronizing data 38
- 22. Beaming Information 39
- 23. Resetting Your Phone 40
- 24. Accessories for Your Phone 41
- 25. Upgrading from a Palm OS handheld 43
- 26. Troubleshooting 44
- 27. Performance and Safety 46
- 28. Terms and Conditions& Warranty Information 51
- How to Use This Guide
- Getting Extra Phone and Service Information
- Setting Up
- 1
- 2
- Computer system requirements for USB HotSync cable
- Computer system requirements for Serial HotSync cable (sold separately)
- To install the software:
- 3
- 4
- 5
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- Your Phone’s Features
- 1. Power Button: Turns your phone and wireless mode on and off, and controls the keyboard backlight.
- 2. Stylus: Serves as the instrument used to tap options on your phone screen. To use the stylus, ...
- 3. Antenna: Receives and sends wireless communication signals. The antenna does not telescope out...
- 4. LED: Provides status information for your Sprint PCS Treo based on the color of the light and ...
- 5. IR Port: Uses infrared technology to transmit and receive data from other Palm OS devices. You...
- 6. Ringer Switch: Controls the ringer setting. Silencing the ringer turns off all system sounds, ...
- 7. Earpiece: Functions as the speaker when you use the wireless phone features of your Sprint PCS...
- 8. Headset Jack: Enables you to connect a hands-free headset for use with the wireless features. ...
- 9. Rocker/Volume Switch: Enables you to navigate on your phone with just one hand. You can use th...
- 10. Microphone: Functions as the mouthpiece when you use the wireless phone features of your Spri...
- 11. PhoneBook/SMS Button: Activates the PhoneBook application, and when used in combination with ...
- 12. Date Book Plus/To Do List Button: Activates the Date Book Plus application, and when used in ...
- 13. Display Screen: Displays the applications and information stored in your phone. It is touch- ...
- 14. Memo/Calculator Button: Activates the Memo Pad application, and when used in combination with...
- 15. Blazer/CityTime Button: Activates the Blazer web browser application, and when used in combin...
- 16. Scroll Buttons: Displays text and other information that extends beyond the viewing area of t...
- Turning Your Phone On and Off
- Turning Wireless Mode ON
- Turning Wireless Mode OFF
- Turning Handheld Mode ON
- Turning Handheld Mode OFF
- Entering text
- Entering accented characters and symbols
- Using Menus
- Using the keyboard backlight
- Getting to Know the PhoneBook Screen
- 1. Status Bar: Provides the following status information about your Sprint PCS Treo:
- 2. View Icons: Indicates which view currently appears on the screen. To switch to another view, t...
- 3. Speed Dial Buttons: Enables you to store and quickly dial a phone number. See page 16 for info...
- 4. Page Number Icons: Enables you to access other speed dial pages by tapping one of these icons.
- Making and Receiving Calls
- Getting to Know the PhoneBook Screen
- Making a call from the Speed Dial, Contacts, or Call History views
- 1. Make sure wireless mode is on. See page 5 for details.
- 2. Press PhoneBook repeatedly to display the view you want to use.
- 3. Begin typing the first initial and last name of the person you want to call. For more search o...
- 4. Use the scroll buttons to select the number you want to dial.
- 5. Press Space to dial.
- Making a call from the Dial Pad view
- Answering calls
- Sending calls to voicemail
- Working with active calls
- Ending a call
- Entering and saving contact information
- Finding or changing contact information
- 1. In the Contacts, Speed Dial, or Call History views, begin typing one of the following for the ...
- 2. Roll the rocker switch or use the scroll buttons to select the name.
- 3. Press Space to open the entry.
- 4. Press Menu and select Edit Contact (/E).
- 5. Make changes to the entry as necessary.
- 6. Hold Option and press Return to finish.
- Deleting a contact
- Defining speed dial buttons
- Setting Your Phone’s Roam Mode
- Adjusting Volume During a Conversation
- Selecting the Ringer Settings
- Silencing the Ringer
- Setting Up Voicemail
- Retrieving Voicemail Messages
- Accessing Voicemail From Another Phone
- Receiving a message
- Viewing messages
- Responding to messages
- 1. Press Option and then press PhoneBook to access SMS.
- 2. Use the scroll buttons to select the message to which you want to respond.
- 3. Press Space to open the message.
- 4. Press the scroll buttons to move between selectable items within the message.
- 5. Tap the action button to respond to the message.
- Sprint PCS® Service Features
- Call Waiting
- Call Forwarding
- 1. From the Speed Dial, Dial Pad, or Call History view, press Menu .
- 2. Under Options, select Call Preferences (/A).
- 3. Tap the Forward all calls to pick list.
- 4. Select the call forwarding option you want to use.
- 5. Hold Option and press Return to finish.
- 6. Listen for a confirmation tone. If you do not hear a tone, try calling yourself to see if the ...
- 1. From the Speed Dial, Dial Pad, or Call History view, press Menu .
- 2. Under Options, select Call Preferences (/A).
- 3. Tap the Forward all calls to pick list.
- 4. Select Don’t forward calls.
- 5. Hold Option and press Return to finish.
- 6. Listen for a confirmation tone.
- Three-Way Calling
- 1. Dial a number you wish to call.
- 2. Once you have established the connection, tap Hold and to put the first caller on hold.
- 3. Dial the second number you wish to call.
- 4. When you’re connected to the second party, tap 3-way Call or press the button on the headset (...
- 5. Tap Cancel 3-way or tap the headset button to end the second call and to return to the first c...
- Sprint PCS Voice CommandSM
- 1. From the Dial Pad view, tap followed by the handset button. The first time you use it, you wil...
- 2. You’ll hear a tone followed by the prompt “Ready.” Say “Add Name” to begin setting up your Per...
- 1. From the Dial Pad view, tap followed by the handset button.
- 2. You’ll hear a tone followed by the prompt “Ready.”
- 3. After the prompt, say “Call” and the name of the person or the number you want called.
- 4. Your request will be repeated and you will be asked to verify. Say “Yes” to call the number or...
- 1. From the Dial Pad view, tap followed by the handset button.
- 2. Say “Call the Web.”
- 3. Choose from a listing of information categories like e-mail, news, weather, sports and more.
- Sprint PCS Wireless Web®
- Your Phone’s Third Generation Capabilities
- Accessing Third Generation User Name
- Third Generation Services
- Third Generation Billing Information
- Using the Applications Launcher
- Using the application buttons
- Adding an event
- Scheduling an untimed event
- Scheduling a repeating event
- 1. Create the event as described on page 32, and tap the event to select it.
- 2. Tap Details.
- 3. Tap the Repeat box and tap a repeat interval.
- 4. Type a number on the Every line to show how often the event repeats.
- 5. (Optional) Tap the End on pick list, tap Choose Date, and select an end date.
- 6. Hold Option and press Return , and then press these keys again to finish.
- Rescheduling an event
- Displaying your calendar
- Deleting an event
- Creating a memo
- Reviewing or editing a memo
- Deleting a memo
- Setting General Preferences
- Reassigning the buttons on your phone
- Setting Formats Preferences
- Changing the screen fonts
- Performing a soft reset
- Performing a hard reset
- 1. While holding the power button, use the reset tool (or the tip of a paper clip) to gently pres...
- 2. When the system screen appears, release the power button.
- 3. When the warning appears, press the top scroll button.
- 4. If the language selection screen appears, select the same language you selected for your deskt...
- Accessories for Your Phone
- Using a Headset
- Additional Accessories
- How to Order
- Upgrading from a Palm OS handheld
- 1. Synchronize your old handheld with your old desktop software.
- 2. Under your Palm or Handspring folder, locate your User Name folder and store a copy of it in a...
- 3. Install your new desktop and synchronization software from your Sprint PCS Vision CD and put i...
- 4. Synchronize your new Sprint PCS Treo with your new desktop software, and select the user name ...
- 5. If any third party applications or data did not get installed, beam them from your old handhel...
- 6. After you upgrade you have two devices with the same user name. Since each device must have a ...
- Troubleshooting
- Upgrading from a Palm OS handheld
- My phone will not turn on.
- I have trouble synchronizing with my computer (performing a HotSync operation).
- 1. Perform a soft reset as described on page 40.
- 2. Make sure you have the correct HotSync cable for your computer (see page v).
- 3. Confirm that the cable is firmly secured to your computer and your Sprint PCS Treo as describe...
- 4. Click the HotSync Manager icon in the lower-right corner of your computer screen and make sure...
- 5. If you’re using a USB HotSync cable, disconnect all other USB devices, connect the HotSync cab...
- I can’t open the electronic User Guide.
- My Sprint PCS Treo will not connect to the Internet using Blazer or my e-mail application.
- Important Information About Your Phone and Service
- Maintaining Safe Use of and Access to Your Phone
- Caring for the Battery
- Acknowledging Special Precautions and the FCC Notice
- Terms and Conditions of Services Effective as of May 1, 2002 until replaced
- Handspring Product Warranty
Section 28
Terms and Conditions & Warranty Information
56
we will hold the deposit as partial guarantee of payment for Services (see Deposits). Charges for Services accrue
against your Account Spending Limit as they are incurred. We may charge an initial ASL start up fee. We may
charge a monthly ASL service fee, in addition to your recurring monthly service charge. We may suspend Services
to your Number without prior notice to you when your account balance reaches your Account Spending Limit.
Services are restored when you have paid any past due balance and pay a specified minimum amount to reduce
your account balance below your Account Spending Limit. We may change this minimum amount at any time
upon notice to you. You may pay any past due balance and the minimum amount by any method authorized by
Sprint. Contact PCS Customer Service Solutions for information about authorized methods of making these
payments. We may charge you a fee for calls that involve our live customer care services. If we provide Services to
you on an Account Spending Limit basis, Services and coverage may be limited in certain ways. You must pay all
charges for Services even if they exceed the amount of your Account Spending Limit.
Clear Pay. If we agree to provide Services to you as a Clear Pay customer, we may suspend Services to your
Number without prior notice to you immediately when your bill becomes past due. Even if your bill is not past
due, we may suspend services if your unpaid usage exceeds $125 or another amount to be determined by your past
credit or usage history. If we require a deposit for you to establish or keep Services as a Clear Pay customer, we will
hold the deposit as partial guarantee of payment for Services (see Deposits, below). Contact PCS Customer Service
Solutions for information about authorized methods of making these payments. We may charge you a fee for calls
that involve our live customer care services. If we provide Services to you on as a Clear Pay basis, Services and
coverage may be limited in certain ways. You must pay all charges for Services whether or not your Services are
suspended or terminated.
Deposits. If we require a deposit for you to establish or keep Services, we will hold the deposit as partial guarantee
of payment for Services. We may change the deposit amount at any time to reflect revised estimated monthly
charges based upon your usage. A deposit may not be used to pay any invoice (unless it is used to pay a final
invoice) or delay payment. The deposit amount, the length of time we hold the deposit and changes to the deposit
amount are determined based on your credit and payment history. The rate of interest, if any, on the deposit is
subject to change. We may mix deposits with our other funds. If Services are terminated for any reason, we may,
without notice to you, apply your deposit toward payment of outstanding charges and return any excess to you at
your last known address within 75 days after termination of Services. If the U.S. Postal Service cannot deliver the
money to you and returns it to us, we will hold it for you for one year from the date of return and, during that
period, we may charge a servicing fee against the deposit balance. Any money held during this one-year period
will not accrue interest for your benefit. You forfeit any portion of the money left after the one-year period.
Wireless Web and Voice Portal Services. Wireless Web Services are part of the Services that can be obtained
through Sprint. Wireless Web Services may not be immediately available in some PCS affiliate markets. Use of
Wireless Web Services requires a wireless Internet-ready PCS Phone or certain other equipment (or both) and is
subject to any memory, storage or other limitation in the phone or other equipment. The Caller ID blocking
feature is not available when using Wireless Web Services. For data calls (including Wireless Web and Voice Portal
calls) that are attempted, but not completed, you are charged for the time during which the network attempts to