User's Guide

Troubleshooting 33
My Blazer web browser and other wireless features don’t work
Make sure you installed the Palm Desktop software on the Handspring CD
and performed a HotSync operation after the installation. This CD
contains components required by the wireless features. Performing a
HotSync operation installs these components on your handheld.
I can’t open the electronic User Guide
Make sure you installed the Adobe Acrobat Reader software on the
Handspring CD. To install this software, insert the Handspring CD in the
CD-ROM drive on your computer, select Acrobat Installer from the menu,
and follow the onscreen instructions.
I get an error when connecting to the Internet or using E-mail
Contact your service provider to confirm that data services are active on
your account.
Make sure you installed the Palm Desktop software on the Handspring
CD and performed a HotSync operation after the installation. This CD
contains components required by the wireless features. Performing a
HotSync operation installs these components on your handheld.
Confirm that you are dialing the correct number to access your service
provider’s server. Some service providers require that you have an ISP
account to handle this.
Check your user name, password and other settings.