User Guide
Intellectual property notices © 2009–2010 Palm, Inc., a subsidiary of Hewlett-Packard Company. All rights reserved, Palm, Palm Pre, Palm webOS, Synergy, and Touchstone are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook® is a registered trademark of Facebook, Inc. Google and Google Maps are trademarks of Google, Inc.
Contents Chapter 1 Welcome 8 9 9 Chapter 2 Chapter 4 Basics 12 16 19 20 22 28 30 34 39 41 42 42 43 45 Chapter 3 Your Palm® Pre™ 2 phone What’s in the box? Where can I learn more? 54 54 56 Get to know your phone Set up your phone Charge the battery Turn the phone on/off Use gestures: tap, swipe, drag, flick, pinch Open applications Work with applications Enter and save information Use the menus View and respond to notifications Create and work with favorites Manage online accounts Update the Palm® we
Chapter 6 Email, text, multimedia, and instant messaging 86 98 Chapter 7 Contents Wi-Fi Palm mobile hotspot VPN Location Services Web Google Maps Bluetooth® wireless technology Use your phone as a modem Documents 182 4 Camera Photos Videos YouTube Music Amazon MP3 Web and wireless connections 160 163 166 168 170 175 176 179 Chapter 10 Contacts Calendar Tasks Memos Clock Calculator Facebook Photos, videos, and music 142 143 148 151 152 155 Chapter 9 Chapter 11 Quickoffice® mobile office softwar
Online accounts available for Palm® webOS™ phones Specifications Regulatory and Safety Information Index Contents 5
Contents
Welcome Congratulations on the purchase of your Palm® Pre™ 2 phone.
Your Palm® Pre™ 2 phone need to search the web, find info in an application on your phone, or start an action such as creating an email message, memo, or task. For more information, see Just Type. In one compact and indispensable device, you now have all of the following: The Palm® SynergyTM feature: The Palm® Synergy™ feature works in the background to gather your information from the various online sources where you keep it and then display that information in a single view on your phone.
and automatic, frequent backups of any of your info that is stored only on your phone and isn’t synchronized with an online account. (See What information is backed up?) WARNING Please refer to Regulatory and Safety Information for information that helps you safely use your phone. Failure to read and follow the important safety information in this guide may result in property damage, serious bodily injury, or death. What’s in the box? • AC charger • Standard lithium-ion battery (installed) • 3.
• To view Help topics for a single application: Open the application, open the application menu, and tap Help. • Online support from Palm: Visit palm.com/support to edit your Palm profile, watch how-to animations, access a tool to help you export data from your desktop to your new phone (the Data Transfer Assistant, or DTA), and read comprehensive information about your phone.
Basics You’re about to discover the many things about your Palm® Pre™ 2 phone that will help you better manage your life and have fun, too. As you become more familiar with your phone, you’ll want to personalize the settings and add applications to make it uniquely yours. But first, take the few easy steps in this chapter to set up your phone and get it running.
Get to know your phone Front view Slide out the keyboard • Hold the phone as shown below and gently push up. 1 Earpiece 2 Touchscreen: Tap and make other gestures directly on the screen. See Touchscreen. 3 Volume 4 Gesture area: Make the back gesture and begin other gestures here. See Use gestures: tap, swipe, drag, flick, pinch. 5 Microphone 6 Keyboard: See Use the keyboard.
NOTE The volume you set for each individual audio source is saved automatically, whether the audio source is the earpiece of your phone, a wired headset, a wireless headset that uses Bluetooth® wireless technology, music heard through the speaker, music heard through a headset, and so on. When you return to using an audio source, the audio plays at the volume you left it the last time you used that source.” Touchscreen TIP Be careful not to scratch, crush, or apply too much pressure on the touchscreen.
Icons in the title bar You can monitor the status of several items using icons at the top of the phone screen. Table 1. Title bar icons and descriptions Item Description The battery is being charged. The battery is fully charged. The battery is low. See Charge the battery. Airplane mode is turned on. This means that the phone, Bluetooth® wireless technology feature, and Wi-Fi feature are off (incoming calls go to voicemail). See Turn wireless services off (airplane mode). Wi-Fi is turned on.
Back view Top view The back cover of your Pre 2 phone is compatible with the TouchstoneTM charging dock (sold separately). 1 Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on and off, replace the battery, or turn your device completely on and off. Turn your device completely off before you remove the battery. 2 Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.
Set up your phone 2 Slide your thumbnail or a credit card into the hairline opening between the back cover and the phone, starting at the bottom and moving halfway up one side until you hear the clasp (a) release. 3 Repeat step 2 to release the clasp (b) on the other side of the phone. 4 Lift off the back cover. Insert the SIM card and set up your phone Your SIM (Subscriber Identity Module) card contains information on your wireless account.
5 To remove the battery: Grasp the tab and pull it down and out to lift the battery out of the compartment. WARNING You must remove the battery first whenever you insert or remove the SIM card. 6 Insert the SIM card. * Notch 7 Replace the battery. Make sure to leave the tab showing at the top of the battery.
8 Position the back cover over the phone and gently press the top two clasps (a), located at the top corners. Then press the two clasps (b) halfway down either side of the phone. 10 Press and hold the power button on the upper-right corner of your phone until you see a logo on the screen (approximately five seconds). Your phone need a few seconds to start up.
What is a Palm profile? Charge the battery Your Palm profile gives you the following benefits: • Automatic system and software updates are sent to your phone. • A Palm profile account is automatically created for you on your phone. In this account you can store Contacts and Calendar info that you don’t store in online accounts like Google or Exchange. When the battery is very low, the battery icon in the upper-right corner of the screen changes to red.
2 Connect the other end of the USB cable to the AC charger. 3 Plug the AC charger into a working outlet. TIP You can also charge your phone battery by connecting your phone to your computer using the USB cable. Charging this way takes much longer than using the AC charger. Do not, however, connect the Palm® TouchstoneTM charging dock (sold separately) to your computer. Maximizing battery life Battery life depends on how you use your phone.
TIP You can also unlock the screen by dragging up from the gesture area across the onscreen lock icon. To turn the screen off, press power . To save power, the screen dims automatically after a period of inactivity, then turns off. You can be on a call when the screen dims and turns off—this does not affect the call. To brighten the screen after it dims, tap the screen.
When your phone locates a signal, your wireless service provider name appears in the upper-left of the screen in the Launcher, Card view, and Phone, and the signal-strength icon appears at the top of the screen. At those times, shut down the screen and wireless services completely by doing one of the following: • Open Device Info and tap Reset Options. Tap Shut Down, and tap Shut Down again. • Press and hold power , and tap Power. Tap Shut Down/Swap Battery, and tap Shut Down.
You make gestures in two areas on your phone: the touchscreen and the gesture area. The gesture area is the black area extending along the bottom of the screen. Basic gestures Tap: Tap with the tip of the finger, not the fingernail. Tap fast and firmly, and then immediately lift your fingertip off the screen. Don’t bear down on what you’re tapping. Don’t wait for a response; the response comes after you lift your finger. Don’t linger on the gesture; a tap takes a split second to do.
In Web, the back gesture performs the same function as the back button on the browser, allowing you to move back through previously viewed pages. The forward gesture, available in Web only, is a swipe from left to right anywhere in the gesture area. The forward gesture allows you to move forward through previously viewed web pages. Flick: As its name tells you, this is a quick gesture, great for scrolling long lists, documents, or pages.
Scroll gestures Stop scrolling: Tap or drag the screen while scrolling. Scroll slow: Drag the screen in the desired direction. Scroll fast: Flick the screen in the desired direction. Zoom gestures Zoom in/pinch out to increase the size of items on the screen (Email, Web, Photos, PDF View, and Google Maps): Place two fingers on the screen and spread them slowly apart.
Zoom out/pinch in to decrease the size of items on the screen (Email, Web, Photos, PDF View, and Google Maps): Place two fingers on the screen and bring them together. Text selection gestures For information on working with text after you select it, see Cut, copy, and paste information and Use the Copy All or Select All feature. Insert the cursor in a text field: Tap the location. See Cut, copy, and paste information.
Select text when you can see a cursor: Tap the location to insert the cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Tap the highlighted text to deselect it. Drag an item Select a paragraph of text: When you cannot insert a cursor in the text— for example, on a web page or in an email you received—the smallest amount of text you can select is a whole paragraph. Press and hold Shift , and then tap a paragraph.
Delete a list item Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion. Open applications You can have as many applications open at one time as you like, limited only by the amount of memory available on your phone at the time. Open an application in the Launcher The Launcher displays all your applications. The Launcher includes multiple pages, which you can organize to group apps the way you want (see Reorder Launcher icons and Reorder Launcher pages).
You can customize Quick Launch to contain the icons for apps you use most often. To open an application from Quick Launch, just tap the icon. 1 Page indicator shows that there are pages to the right of the current page. Tap the arrow to move to the next page. 2 Page name. Tap and hold to change the name. 4 Tap the application icon. To close the Launcher, do one of the following: • Tap the center of the gesture area. • Make the up gesture: Flick up from the gesture area to the screen.
2 Move your finger to the application icon. When you see the app name appear, lift your finger. The application opens. display of all your memos. When you make the back gesture in an application and that’s the only screen of that app that’s open, you minimize the app and go back to Card view. To make the back gesture, swipe right to left anywhere in the gesture area. Open an application using Just Type For detailed information on the Just Type feature, see Just Type.
Move among open applications 1 2 After the card becomes transparent, drag it to another position. In Card view (see Display all open applications (Card view)), swipe left or right on the screen to see other open apps. Close an application 2 Tap a card to maximize the application. • In Card view (see Display all open applications (Card view)), throw the card off the top of the screen. TIP You can also maximize the center card in Card view by flicking down from the screen to the gesture area.
opens the Phone app)—your phone treats the app screens as a group. If you minimize one of the screens, that screen and all screens associated with it appear as a set of stacked cards in Card view. 2 Tap and hold a Quick Launch icon, and after the halo appears around the icon, drag it off the Quick Launch bar. The icon disappears. When you open the Launcher, this icon now appears on the Launcher. 3 Open the Launcher. Tap and hold an icon. Card view appears with Quick Launch displayed at the bottom.
2 After a halo appears around the icon, drag it to another location on the Quick Launch bar. Add a Launcher page 1 Open the Launcher. 2 Open the application menu and tap Add Launcher Page. The page appears to the right of the page that was displayed when you opened the menu. Reorder Launcher pages 1 Open the Launcher. 2 Scroll to the page you want to move. 3 Open the application menu and tap Reorder Launcher Page. This reduces the Launcher pages to a series of cards.
Enter and save information Delete a Launcher page Before you delete a Launcher page, you must remove all the icons from page as described here. You can’t delete a page displaying any icons. 1 Open the Launcher. 2 Scroll to the page you want to delete. 3 Move the icons that appear to another Launcher page (see Reorder Launcher icons), or delete the icons for applications you installed (see Delete an application). 4 Tap Use the keyboard in the center of the empty page.
• Turn on Caps Lock: Press Shift appears. • Turn off Caps Lock: Press . twice. The Caps Lock symbol TIP The symbols and accented characters are grouped according to their similarity to the corresponding key. In some cases, the symbol is related to the alternate character on the key, not the letter. For example, to type a € or other currency symbol, press Sym + h. Why? Because the alternate character on the H key is $.
Table 2. Symbols and accented characters Press Sym press… and to select… p or P ¶~\`•÷^[]{}<>«»Øμ| q or Q \~| r or R ®² s or S ßšŠ~\`•÷^[]{}<>«»Ø| t or T ™³¾ u or U úùüûÚÙÜÛ[]{}<>«» v or V ^ w or W ÷^± x or X x¤ y or Y ÿýŸÝ¥[]{}<>«» z žŽ• , or _ ~\`•÷^[]{}<>«»Øμ| .
2 Do any of the following: 2 Tap Edit User Dictionary. • To turn auto-capitalization, shortcuts, or auto-correction on or off: Tap Off or On for that entry. 3 To edit the auto-correction dictionary, tap Learned Words and do any of the following: • To change whether a tone plays, the phone vibrates, or neither happens when an auto-correction takes place: Tap Alert, and then tap System Sound, Vibrate, or Mute. The Alert option is available only if auto-correction is turned on.
Select items in a list Lists enable you to select from a range of options. Lists are different from menus (see Use the menus), which give you access to additional features. Lists are hidden until you tap the currently displayed option for that list. 1 Tap the currently displayed option to open the list. For example, when creating a new event in Calendar, tap 15 minutes before to display the list of reminder options. 2 Tap the list item you want.
(paste), or A (copy/select all, in the apps that support this feature). A notification appears that the text has been successfully cut or copied. Use the Copy All or Select All feature Some applications offer a Copy All menu option. For example, in Messaging, you can start or open a conversation, open the application menu, and tap Edit > Copy All. This saves the entire conversation as plain text, which you can paste in a memo, email message, and so on. Other apps offer a Select All menu option.
• Tap the application name in the upper-left corner of the screen. of the shortcut. For examples of using keyboard shortcuts, see Cut, copy, and paste information. DID YOU KNOW? Pressing and holding the gesture area is sometimes called a “meta-tap.” 2 Tap a menu item to open it. If a menu item displays a right-pointing arrow , tap the item to display the submenu for that item—for example, tap the Edit menu item to open a submenu containing Cut, Copy, and Paste items.
mode)). If you see a downward-pointing arrow at the bottom of the menu, scroll down to see additional menu items. 3 To close the menu without selecting an item, repeat one of the options in step 1. View and respond to notifications • For some types of notifications, throw the notification off the side of the screen to dismiss it. View all your notifications For most types of notifications, if you do not tap a notification after a few seconds, it becomes an icon in the lower-right portion of the screen.
Reorder notifications and other dashboard items supports visual voicemail, you can also create favorites on the visual voicemail screen (see Use visual voicemail). The area that displays all of your notifications (see View all your notifications) is called the dashboard. • Tap and hold a dashboard item, and then drag it to a different location. • Throw a dashboard item off the side of the screen to dismiss it.
3 Do one of the following: IMPORTANT If you delete an account from your phone using the Accounts app, all data from that account is removed from all apps associated with the account. For example, if you delete an Exchange account using the Accounts app, all your Exchange data is removed from Email, Contacts, Calendar, and Tasks.
Respond to a system software notification When you get a notification that a system update is available, do one of the following: • Tap Install Now twice. When installation is complete and the phone resets, tap Done. Installation times vary, depending on the size of the update. You cannot use your phone while an update is being installed, not even for emergency calls. • Tap Install Later. The next time you charge your phone, you receive another update notification.
2 If a message appears stating that a system update is available, do the following: NOTE Applications you installed on your old Palm OS® by ACCESS or Windows Mobile smartphone do not work on your Pre 2 phone because your Pre 2 phone uses the new Palm® webOS™ platform. Check App Catalog for a new version of your old favorites. 1 Open App Catalog . 2 The first time you open App Catalog, review the terms of use and tap Accept.
• To narrow your search by filtering: Tap an icon at the bottom of the screen: • Tap a screenshot to see a larger view. • Tap Reviews to read all reviews. Table 3. App Catalog search icons • Tap Share and then tap Email or Text Message to share info about an app with a friend. Icon Description • Tap Developer Home to go to the app developer’s home page. Hot apps (the most popular apps). This option appears on the Home screen only.
Buy an application Manage applications 1 Open App Catalog . 2 Browse to the app you want (see Browse applications in App Catalog). 3 Tap the app name, and then tap Download for [amount]. 4 If the application uses Location Services, a notification appears (see Location Services). Tap Continue. 5 Do one of the following: 1 Open Software Manager .
TIP You can also delete an app by throwing it off the side of the screen from the app list, and then tapping Delete to confirm. 5 To reinstall a deleted application: Browse to the app (see Browse applications in App Catalog). Tap the app name and tap Download again for free. You do not need to buy the app again. Set up a billing account 1 Open App Catalog . 2 Do one of the following: • Tap an app you want to buy, and tap Continue.
Update or delete a billing account 1 Open App Catalog . 2 Open the application menu and tap Preferences & Accounts. 3 Tap your account name. 4 Enter your Palm profile password and tap Continue. If you enter an incorrect Palm profile password three times, a message appears that explains how you can contact Palm support for help. 5 Do one of the following: • Edit the account information: Change the information as needed and tap Submit.
Chapter 2 : Basics
Just Type With Just Type, you can turn on your phone and just start typing—that’s all you have to do to start a search and get stuff done. Then just tap to act on a search result. For example, typing just two letters can find a contact; then all you have to do is tap the number to make a call. Not only can you search for contacts; you can also find email messages and web pages you visited. You can open applications by typing a letter or two—type B and then tap to open Bluetooth.
Get in touch with a contact 1 Open Card view (see Display all open applications (Card view)) or the Launcher (see Open an application in the Launcher). 2 Begin typing the contact’s first and last initials (no space), first or last name, or email address. NOTE If you are using Exchange with a corporate server, you can search your company's Global Address List (GAL) for a contact: Enter the contact name, and then tap Global Address Lookup.
• To view suggested search terms from your default search engine based on the characters you entered: Tap Suggest to the right of your default search engine name. If your search returns no contacts, applications, or other items on your phone, suggestions are displayed automatically. Tap a suggestion to search on that term. • To search the web using a different search engine: Under Launch & Search, tap a search engine name.
NOTE When you are working in applications such as Contacts, Email, Memos, and PDF View, you can search for entries or files. From the list view, type the file name; a few words from a memo; or a contact name, initials, address, or number. See the individual application sections for details. You can also enter a search term in the Help application to search for help content related to the term.
3 When the app appears, tap it. Table 1.
Customize Just Type You can select the types of information that are included in a search. For contacts, you can also turn Global Address Lookup on or off. You can choose which web search options to display in the search results, and add new search engines to the list. You can select the applications that you can launch directly from search results. 1 In Card view or the Launcher, begin typing some text to bring up the search results screen. You can type an actual search term or a just a few characters.
Copy files and sync your personal data You didn't buy your Palm® Pre™ 2 phone simply to make calls; you bought it because it's also a handheld computer with lots of the features and functions of your desktop computer. One important feature that your phone shares with your computer is that it has a lot of storage space for your files and for your personal data. This chapter explains how to get these two kinds of data—files and personal data—onto your phone. Copying files to your phone is easy.
Copy files between your phone and your computer 3 On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard. 4 Open My Computer (Windows XP), Computer (Windows Vista/Windows 7), or the Finder (Mac), double-click the drive representing your phone, and drag and drop files to your phone. The drive displays folders that you can use to organize the files you copy. You can also create your own folders.
4 Open My Computer (Windows XP), Computer (Windows Vista/Windows 7), or Finder (Mac), double-click the drive representing your phone, and delete the files or folders.
On your phone only: Store and create contact and calendar data in your Palm profile account. It’s backed up to your Palm profile on Palm’s servers. You cannot create or change data except on your phone. NOTE Data that you store in your Palm profile account cannot be accessed anywhere but on your phone. Palm profile account data is backed up daily to Palm’s servers, where your data is stored in encrypted form. No one, not even you, can see that data on Palm’s servers.
Transfer data from an old phone BEFORE YOU BEGIN If you want the data from your desktop organizer to be transferred to an online account, be sure you set up that account on the web and on your phone first. • On your computer, create an account on the Google website (go to gmail.com) or in Exchange (speak to an IT person at your company). • Set up the same account on your phone (see Manage online accounts). Otherwise, your data must be transferred to your Palm profile account.
These are the desktop apps that the DTA works with, and the data that the DTA transfers to your phone: Get data from an online account in the cloud Table 2. DTA: application data transferred Operating Desktop System application Windows XP or Vista® Mac OS 10.5 Contacts Calendar Tasks Memos/ Notes Outlook 2003 or 2007 √ √ √ √ Palm Desktop √ √ √ √ √ Address Book iCal √ Note the following: • If you use a desktop organizer that is not listed in the table, go to palm.
Sync your desktop organizer and your phone If you want to continue using a desktop organizer to store your contacts, calendar events, and tasks—iCal and Address Book on the Mac, or desktop Outlook® or Palm® Desktop by ACCESS on Windows—you have two choices: • Sync directly with your desktop organizer, avoiding the web completely. • Sync your desktop organizer with Google on the web, and then sync Google with your phone.
2 Set up your Google account on your phone. See Manage online accounts. 3 Install a third-party application on your computer that enables you to sync with Google. Go to palm.com/sync-solutions to learn about available third-party sync solutions. 4 Follow the instructions of the third-party app to sync the data in your desktop app with Google. The next time Google syncs with your phone, your data appears on your phone.
Phone Your Palm® Pre™ 2 phone enables you to effectively manage multiple calls. You can answer a second call, swap between calls, and set up a six-way conference call. Use Just Type to make a call by typing your contact’s first and last initials. You can also work with other applications while on a call. Your Pre 2 phone helps you to do all these tasks with ease.
Make calls For information on turning the phone off and back on, see Turn the phone on/off. * These indicate that the phone is off (airplane mode). Dial by contact name using Just Type 1 Display Card view (see Display all open applications (Card view)) or open the Launcher (see Open an application in the Launcher). 2 Begin typing the contact first or last name, or initials. 3 Tap one of the contact’s phone numbers to dial it.
1 Open Phone . 2 Tap the dial pad numbers to enter the number. 3 Tap Dial using the keyboard 1 In the Launcher, Card view, or Phone, use the keyboard to enter the number. You do not need to press Option to enter numbers, *, or #. 2 When you finish entering the number, tap it to dial. to dial. TIP Press Backspace or tap the onscreen backspace icon (to the right of the number you enter) to delete numbers one at a time. Tap and hold the icon to delete all the numbers.
3 Tap the favorite. The call goes out using the default number you selected for that favorite. 2 DID YOU KNOW? If you press E, R, or any other key that displays both a letter and a number, you see both matching names and numbers onscreen. Dial using a speed dial DID YOU KNOW? If your company uses Microsoft Exchange Server with a Global Address List (GAL), entering the contact search information returns matching results from the GAL as well.
Redial the last number dialed 1 Open Phone . 2 Tap . When the contact name or number appears at the top of the screen, tap again to dial. Dial your national emergency number To dial your national emergency number (such as 911, 112, or 999), do the following: 1 Press power 2 Drag 3 Do one of the following: 1 If a phone number appears as an underlined link, tap the number. This displays the dial pad with the number already entered. 2 Tap to dial.
switch back on. Other sounds, such as music and video playback, are not affected by sliding the ringer switch off. Ignore a call To send a call immediately to voicemail, do one of the following: • Tap . • Press power twice. To reply to a caller who is in your Contacts list after you ignore a call, tap the ignored call notification. This opens the caller’s contact entry, where you can select a reply method.
the speakerphone. If appears with a number, this means you have more than one new message. Tap the icon to open your visual voicemail list. 2 • Open Phone . Then tap . • Open Phone . Then tap and hold 1 onscreen. Follow the voice prompts to listen to your messages. Use visual voicemail Visual voicemail displays all your voicemail messages as a list, so you can see who called and select the messages you want to listen to.
To forward a voicemail: Tap and hold the visual voicemail entry, and then tap Forward > via Message. Create and send a text or multimedia message (see Forward a message). Table 1. Voicemail greeting playback controls Icon Listen to playback through your phone’s speakerphone. Tap again to listen to playback through the earpiece. To view contact details for a caller: Tap or the contact picture to the right of the caller name or number. Tap View Contact.
What can I do during a call? TIP You don’t need an on-hold button to put a call on hold. Just tap the mute icon to mute your end of the line. Your phone offers many advanced telephone features, including call waiting, multi-party calling, and call forwarding. These features depend on your service plan. Contact your wireless service provider for more information. While you’re on a call, info about the call appears on the call screen.
GPRS network: You can use the personal information applications (Contacts, Calendar, and so on) and send and receive text messages. But some kinds of data connections are not possible: You cannot browse the web, or send or receive email, multimedia, or instant (IM) messages. To browse the web or send or receive email or IM messages while on a call, you must connect to a Wi-Fi network. See Wi-Fi. 3G (UMTS or HSDPA) network: You can make simultaneous voice and data connections.
2 Tap to create the conference call. • Tap Edit to edit the contact entry. For example, if a contact gives you his or her new email address while you’re talking, you can enter the address during the call. What’s my number? If your phone number is stored on your SIM card, you can find the number on your phone. Not all wireless service providers put phone number information on the SIM card. 3 1 Open Phone . 2 Open the application menu and tap Preferences & Accounts.
View your call history DID YOU KNOW? If a call history entry displays a number next to the contact picture or icon, this indicates that you made and/or received multiple calls in a row to or from that phone number or contact. If you had calls to or from a contact using more than one of that contact’s phone numbers, all calls are collapsed into a single entry, and the most recently used phone number is displayed. Your call history is more than just a log.
Create a favorite 1 Open Phone You can also create favorites in Contacts (see Create a favorite) and from your call history (see View your call history). 2 Tap 3 Tap the contact photo or contact name. 4 Do one of the following: 1 Open Phone . 2 Tap 3 Tap Add Favorite, search for the contact, and tap the contact when the name appears. . . . icon to the right of the favorite • To call the favorite using a different number: Tap the number.
Set or change the default number for a favorite If you create a favorite in Contacts, but the contact has more than one phone number associated with it, you need to set the default number for the favorite in the Phone app. Also follow these steps if you want to use a different number as the default number for a favorite.
WARNING If driving while using a phone is permitted in your area, we recommend using a headset or hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear.
Customize phone settings TIP If you turn off the Show Contact Matches preference, you can still perform a contact search in the Phone application. After opening Phone, tap the contact list icon to the right of “Enter name or number.” Type the contact name or initials, and tap the number when it appears. Use Phone Preferences to customize phone settings. Turn call forwarding on/off You can forward calls to another phone number.
Turn call waiting on/off Change your voicemail number You can choose to be notified when you receive a call while you are on a call. You can choose to accept the call or not. See Answer a second call (call waiting). Check with your wireless service provider about availability and pricing of the call waiting feature. If your wireless service provider changes the phone number for your voicemail system, you need to change the number on your phone.
Example: A complete phone number in your company’s phone system has 11 numbers, for example, 1-408-555-1122. When dialing from a phone that’s part of the system, you need to dial only the last five digits (51122). When you create a dialing shortcut on your phone, you select “5 digit numbers” for When I Dial and enter “140855” in Use This Dialing Prefix. So when you dial your co-worker’s five-digit extension (51122), your phone automatically dials the whole number: 1-408-555-1122.
1 Open Phone . 2 Open the application menu and tap Preferences & Accounts. 3 Under Network, set any of the following: 3 Under Network, in Manual, tap Off to switch manual network settings from Off to On. 4 Tap Edit Network Settings. 5 Tap Internet APN and enter the settings you obtained from your wireless service provider. 6 Tap MMS APN and enter the settings you obtained from your wireless service provider. 7 Tap Change Settings.
Use SIM Toolkit The SIM Toolkit app gives you access to services from your wireless service provider such as account information, payment, and news. Features vary by wireless service provider. NOTE Not all wireless service providers support the SIM Toolkit app. If SIM Toolkit does not appear in the Launcher, your wireless service provider does not support the app. 84 1 Open SIM Toolkit 2 View and work with the features displayed. Chapter 5 : Phone .
Email, text, multimedia, and instant messaging Enjoy the ease and speed of keeping in touch with friends, family, and colleagues anywhere you can access your wireless service provider’s data network or a Wi-Fi network. You can send and receive attachments as well. In this chapter 86 98 Email Messaging And keep the Messaging app in mind for times when you need to send a short text, multimedia, or instant message to a mobile phone number—especially handy when you’re in a meeting that’s running late.
Email All Inboxes smart folder and see all messages from all your inboxes displayed in a merged view. How do I send and receive email on my phone? Use the Email application on your phone to access the many email accounts you have: company (like Exchange), ISP (like Earthlink or Comcast), and web-based (like Gmail).
If the email account you set up takes advantage of the Synergy feature, then setting up email also synchronizes the provider's calendar and contacts. 1 Open Email 2 Do one of the following: NOTE If automatic setup fails for your email account, an error message appears. Tap Manual Setup or Find a Synergy Service, gather the settings info you need, and enter the account settings (see Set up email when automatic setup fails). . • The first time you open Email, tap an account type or tap Email Account.
• Any other time you open Email, open the application menu, tap Preferences & Accounts, tap Add Account, and then tap Exchange.
• Any other time you open Email, open the application menu, tap Preferences & Accounts, tap Add Account, and then tap Email Account. 4 Enter your email address and password, and tap Manual Setup. 5 Tap the Mail Type field and tap your account type. 6 Enter info for the incoming and outgoing mail server as needed, based on the server information you got from your system administrator (see BEFORE YOU BEGIN at the beginning of this procedure). 7 Tap Sign In. 8 Tap Done. 3 Tap the account name.
Get Email: Set how frequently to synchronize email for this account. Change account login settings Sync deleted emails (POP accounts only): Set whether messages should be deleted on the server when you delete them on your phone. When you change your password for an online email account, remember to make the change in the account settings on your phone. Sync server to device (POP accounts only): Set whether messages should be deleted on your phone when they are deleted on the server.
4 Tap Remove Account, and then tap Remove Email Account. 5 In the To field, do one of the following to address the message: Create and send an email message • Enter a contact name, initials, or email address. Tap the email address when it appears. When you enter a contact name, favorites appear at the top of the search results (see Create a favorite). 1 Open Email • Tap to open the full contact list. Tap the contact you want, or enter a name or address to narrow the list.
• To format text you already entered: Select the text (see Text selection gestures), open the application menu, and tap Edit > [the option you want]. To turn off a formatting option, open the application menu and tap Edit > [the option you want to turn off]. For text color, tap the black square. Follow these steps to manually retrieve messages.
• To share a link to a web site: Press and hold Option link. Then tap Share Link. and tap the Save attachments • To copy a link to a web site: Press and hold Option link. Then tap Copy URL. and tap the When you open attachments of certain file types, you can save them to your phone so you can view them later in one of your phone’s applications. 6 Tap or in the subject line to view the previous or next message.
Add a contact from an email message Search for an email message You can add a contact name or email address to your Contacts list directly from the To or Cc field, or from the body, of an incoming email message. You can either create a new contact or add the information to an existing contact. You can search for messages in any email folder. Incoming messages must be fully downloaded to your phone to show up in search results.
2 Do one of the following: Show or hide message header details • To copy the entire contents of the message, including the sender, date, recipient, subject, and body text: Open the application menu, tap Edit, and tap Copy All. 1 Open a message. 2 Tap a recipient name to show details. Tap again to hide details. • To copy the body text only: Open the application menu, tap Edit, and tap Select All. Then open the application menu, tap Edit, and tap Copy.
2 Open the application menu and tap Preferences & Accounts. 3 Tap the account you want. 4 Tap the Signature field and enter the signature text. To format the text with bold, italics, or color, select the text (see Text selection gestures), open the application menu, and tap Edit > [the option you want]. • To view folder information such as last sync and number of messages: Open the folder, and then tap the folder header.
Add an email folder as a favorite Smart Folders: Set whether to include All Inboxes and/or All Flagged messages as favorites at the top of Account List view. Favorites appear at the top of Account List view. 1 Open Email 2 If the folder you want is not displayed, tap account name to display the folder.
• From within the Email application, you can accept, decline, or tentatively accept a meeting invitation. • If you accept or tentatively accept an invitation, it appears as an event in Calendar. • You can reply to and forward meeting invitations in the same way as email messages. TIP If you receive an updated meeting invitation, you can again choose to accept, decline, or tentatively accept.
Switch between messaging accounts in a conversation Dial a number from a conversation In a single conversation, you can switch between text/multimedia messaging and an IM account. So if you are having an IM chat with someone and he or she goes offline, you can send the person a text message to wrap up the conversation. You can also switch between different phone numbers for sending a text message to a person. 1 Open Messaging 2 Tap a conversation.
3 In Buddies view, tap contact that person. to expand a buddy list. Tap a buddy name to TIP You can set a preference to show all your buddies, whether they are online or 2 The first time you open Messaging, tap Done to send a text or multimedia message. Thereafter, skip to step 3. 3 Tap . The cursor is in the To field. Do one of the following to address the message: offline, or to hide offline buddies. In Buddies view, open the application menu and tap Show/Hide Offline Buddies.
you tap New Video, tap to start recording, tap to stop, and then tap the new video’s date. If a video is above the maximum size allowed for sending by multimedia message you can trim the video to an appropriate size (see Edit videos you recorded). • After entering the message text: Open the application menu, tap Add File, and tap . Tap the album containing the video and tap the video, or tap New Video. If you tap New Video, tap to start recording, tap to stop, and then tap the new video’s date.
Table 1. Supported emoticons To display this emoticon... 3 To view an attached file in a multimedia message: Tap a music, video, or vCard file name. (Attached pictures are displayed within the message.) Tap Copy Photo to save an attached JPG picture. 4 (Optional) Do any of the following: Enter any of these keyboard character combinations... <3 :heart O:) O:-) o:) o:-) :innocent • To call a number: Tap the number, and tap :angel . • To send an email: Tap the email address.
• To forward the message in an email: Tap Forward Via Email, and enter the recipient’s name or email address in the To field. 2 3 (Optional) Tap the message text, and edit the text. Delete a conversation 4 Tap . Copy messages You can copy an individual message as plain text. You can also copy the contents of an entire conversation. 1 Open Messaging . 2 Tap a conversation. 3 Do one of the following: Tap Delete to confirm.
2 Do one of the following: 2 Tap Buddies. 3 Tap • The first time you open Messaging: Tap Add An Account. • Any other time: Open the application menu and tap Preferences & Accounts. Tap Add IM Account. 3 Do either of the following: • To set up messaging with one of the accounts listed: Tap the account type. • To set up an account type that is not listed, tap Find More, tap an app, and follow the instructions onscreen to add the account. to the left of the text Offline and tap Available.
1 Open Messaging . 2 Do one of the following to start or continue a conversation: 3 Tap the IM Service field and tap the account in which you want to add the buddy. 4 Tap the Buddy Name field and enter the screen name of the buddy you want to add. 5 (Optional, if available) Tap the Message field and enter a message for your buddy invitee. 6 Tap Add Buddy. • In Buddies view, tap a buddy name. If there’s more than one account for that buddy, the most recently used IM account is opened.
Delete a buddy • If you’re creating a custom message for the first time, tap the status text (Available or Busy) and enter the custom message text. 1 Open Messaging . 2 Do one of the following: Change your IM account username and password • In Conversations view, tap a conversation with the buddy you want to delete. If you change the username or password for your IM account online, you need to enter the updated information for the account on your phone. • In Buddies view, tap a buddy.
3 In Show Notifications, tap On or Off. 4 When Show Notifications is on, tap Alert, and tap any of the following: Vibrate: The phone vibrates with no other sound. System Sound: The system sound plays. If the ringer is off, the phone vibrates. Ringtone: Tap a ringtone. After you select a ringtone for messages, below Alert, tap Ringtone. Tap a ringtone name. To hear the ringtone: Tap to the right of its name Mute: No sound plays and the phone does not vibrate.
Chapter 6 : Email, text, multimedia, and instant messaging
Contacts, Calendar, and other personal information Your Palm® Pre™ 2 phone is all you need to organize your personal information and keep it with you wherever you go. All your personal information is backed up and kept private either in your Palm profile or in one of your online accounts.
Contacts How do I add names and other info into Contacts? You have a few options for getting info into Contacts. Connect to an online address book: If you have an address book in an online account that works with the Palm® Synergy™ feature (for example, Google or Microsoft Exchange), you can set up Contacts on your phone to synchronize and display contacts that you store in the online address book.
you’re looking at a linked contact, with combined info from contacts you’re storing in separate accounts. Use Contacts for the first time 1 Open Contacts . 2 Do one of the following: 1 Tap the photo icon to see the contacts that are linked. 2 Emily is a contact in your Google online account and in your Palm profile account. 3 Scroll down to see Emily’s combined contact info. • To set up an online account to sync: Tap Add An Account and go to step 3.
5 NOTE If you add your Facebook or LinkedIn account to Contacts, your friends’ Facebook and LinkedIn email addresses show up in Contacts. You cannot change Facebook or LinkedIn info from Contacts on your phone. You also cannot add friends to your Facebook or LinkedIn account from Contacts. To work directly with Facebook, use the Facebook application developed for your phone (see Facebook). To work directly with LinkedIn, go to linkedin.
9 (Optional) To assign the contact as a favorite, tap favorite). (see Create a 4 Tap the contact. View, edit, or delete contact information Find a contact You can find a contact from Card view or the Launcher view. To learn how, see Open an application. To find a contact within the Contacts app, use these steps. 1 Open Contacts 2 Begin typing any of the following: 1 Open Contacts . 2 Search for a contact (see Find a contact), and tap the contact name.
The contact info is copied to the SIM card, and a linked contact is created between the source contact and the contact(s) on the SIM card. NOTE The fields that make up the contact header (name, photo, job title, company) are unique to each account. You must open a specific account to enter these fields. 6 Do one or both of the following: • To add or change information: Tap a field (see Enter information in a field).
• In a linked contact, to add or change the photo of another account: Tap the account button in the upper-right corner and tap the other account (see Linked contacts). Add a ringtone to a contact Select the ringtone you want to hear when this contact calls you. 1 While creating (see Create a contact) or editing (see View, edit, or delete contact information) a contact, tap Set a ringtone. 2 Do one of the following: • Tap the ringtone name.
3 Open the application menu and tap Set Speed Dial. 1 Open Contacts . 2 Search for a contact (see Find a contact), and tap the contact name. 3 Open the application menu and tap Add Contact Reminder. 4 Enter the reminder, and make the back gesture to save it. TIP To remove a reminder message before it pops up as a notification, open the application menu, and tap Add Contact Reminder. Tap the trash icon.
Link a contact When your phone recognizes matching information in two or more contacts—for example, the same name and phone number—it automatically gathers the info from the two records into a single view that displays all the contact information. You can also manually link contacts. The info for your linked contacts appears combined only on your phone; the actual info is kept separate and distinct in the accounts it came from.
If the contact has a picture (see Add a photo to a contact), the picture appears as a Launcher icon. If the contact doesn’t have a picture, the contact name appears in the Launcher with a placeholder icon. Tap the real or placeholder icon to open the contact. • To send a text message: Tap . • To locate an address on a map: Tap an address field. Delete a contact TIP To remove a contact from the Launcher, open the contact, open the application menu, and tap Remove From Launcher. 1 Open Contacts .
If you delete a contact that is assigned to an online account, the contact is deleted in the online account also. Customize Contacts 1 Open Contacts . 2 Open the application menu and tap Preferences & Accounts. 3 Set the following options: List Order: Tap to select the criterion by which the contact list is sorted. If you select Last name to sort on, the names are alphabetized by last name, but they still appear in the Contacts list as first name followed by last name.
Manually synchronize Contacts with your online accounts If you want to get contacts from an online account on your phone immediately, or upload contacts from your phone to the online account, you can do a manual sync. This synchronizes Contacts with all the accounts you have set up on your phone, and it syncs all other apps associated with all online accounts that you selected for synchronization. 1 Open Contacts . 2 Open the application menu and tap Preferences & Accounts. 3 Tap Sync Now.
Send contacts 3 You can send all contacts to a hands-free car kit (with Bluetooth), or send a contact using multimedia messaging (MMS) or email. To send all contacts to a car kit, first ensure that your car kit is discoverable by your phone (see Connect with a paired device). 1 Open Contacts . 2 Open the application menu and tap Send All To Car Kit. Tap one of the following: Add New Contact: Save the vCard as a new contact. Add To Existing: Add the vCard information to an existing contact.
For example, if you set up your Google contacts account in Contacts before you set up Gmail, when you first open Email, you find that your Gmail messages are already downloaded. And when you first open Calendar, you find that your Google calendar events are already in your phone’s Calendar app. • If you want to specify which apps get data from an online account: Set up the account using the Accounts application (see Use the Accounts application to set up an online account).
If you are setting up an Exchange account, to keep your Exchange account secure, you must enter a password or PIN that will be required to unlock the phone. Tap Set Password or Set Pin. Enter a password or PIN and tap Done. If you encounter problems while setting up an Exchange account, see Set up email: Microsoft Exchange to learn about setting up an account manually. 4 1 Open Calendar . 2 Tap All or an online account name in the upper-right corner, and tap the calendar you want to use for this event.
• Tap to the right of the name to enter more details about the event. Make the back gesture to return to Day view. 2 Tap No Repeat, and then tap a repeat interval or Custom to define a repeat interval and set the end date. Don’t look for a save button—your info is automatically saved when you make the back gesture to close the event. Enter the event location 1 While creating an event (see Create an event), tap to the right of the event name.
Customize event notification sounds Create an all-day (untimed) event The settings you apply here apply to all of your Calendar accounts. An all-day event such as a birthday appears in your calendar without a specific time slot. 1 Open Calendar . 2 Open the application menu and tap Preferences & Accounts. 3 Tap the Event Reminders field and tap any of the following: 1 Open Calendar . 2 Go to the day you want, open the application menu, tap New, and then tap All Day Event.
2 Tap an icon on the bottom of the screen to see different calendar views: TIP Other ways to go to today: Open the application menu and tap Show Today, or tap Jump To > Go To Today. Table 1. Calendar Views Icon Description Day view Week view Month view 3 Quickly glimpse your schedule • In Day or Week view, slightly drag left or right to peek at the next/ previous day or week without changing the current view. • In Month view, slightly drag up or down to peek at the next/previous month.
• Tap the event name. Open the application menu and tap Delete Event, and then tap Delete to confirm. If this event is one of a series of repeating events, tap the option to delete just this event or the entire series.
3 (Optional) Tap a participant’s name. If the participant is a contact, the contact entry is displayed. If the participant is not a contact, tap Add To Contacts to add the participant to your contacts list. Event Reminders: Select to play a sound when a calendar notification appears. Default Event Duration The default event duration is set to one hour. Tap to change this to 30 minutes or 2 hours. Customize Calendar 1 Open Calendar 2 Open the application menu and tap Preferences & Accounts.
Stop synchronization of Calendar with an online account 2 Tap . 3 Enter the list name in the List Name field and press Enter 4 Create a task (see Create a task). If you synchronize calendar events with an online account, deleting the account from Calendar stops synchronization of calendar events only—if you also sync contacts or email messages with that online account, those continue to synchronize. Deleting the account from Calendar also deletes any associated events from your phone only.
3 Tap . 4 Enter the task name in the Task name field. To set the task priority, see Set task priority, due date, and other details. 3 Tap to the right of the task name. 4 Set any of the following: Priority: High priority tasks appear in red. Normal priority tasks appear in bold text, and low priority tasks appear in gray text. Set task priority, due date, and other details 1 Open Tasks 2 Tap the list containing the task. List: Assign the task to a different list. .
TIP If you add a due date to a task and then want to add more details, tap the date to open the task details view. Check off a task 1 Tap the list containing the task. 2 Tap the box to the left of the task name. 2 Tap a task list name to view tasks that are due today or overdue. NOTE Tap Tasks to view task lists and tasks synchronized from your Exchange account. Rename a task View tasks that are due today 1 Open Tasks .
3 Tap My Order in the upper-right corner, and tap the sort option you want: My Order, Due Date, or Priority. 4 To manually sort tasks, tap and hold a task, wait for the visual cue, and then drag it to a new location in the list (see also Check off a task). Open the application menu and tap Set Due Date For All. 4 Tap the month, date, and year, and then tap Set Due Date. 5 To remove a previously assigned due date, tap No Due Date.
Hide or delete all completed tasks in a list Create a memo 1 Open Tasks 1 Open Memos 2 Tap the list containing the tasks. 3 Open the application menu. 4 Do one of the following: 2 Do one of the following: . . • To hide completed tasks: Tap Hide Completed. • To delete completed tasks: Tap Delete Completed Tasks. Delete a task or a task list • Throw the task or task list off the side of the screen and tap Delete to confirm.
Find a memo 3 Tap the lower-right corner of the screen, and tap the new color. • In Memos, start typing any letters or numbers in the memo, and then tap the memo when it appears. NOTE The results of a Just Type search that you access in Card view or the Launcher do not include memos. Edit a memo 1 Open Memos . 2 Tap the memo you want to edit. 3 Tap the screen to position the cursor (see Text selection gestures), and edit the memo text.
Clock The Clock application lets you set an alarm. You can set Clock to wake you up at the same time wherever you are, for example, the recurring 7AM alarm you set in San Francisco rings at 7AM in New York. However, use Calendar to have your appointment times adjusted so that the notification for a 9AM meeting in San Francisco will sound at noon when you’re in New York (see Create an event). 1 Open Clock . 2 Tap the screen if 3 Tap 4 Set the following options: is not visible. , and then tap .
TIP When you set an alarm, you can adjust the alarm volume by pressing the volume button on the side of the phone. This also sets the ringtone volume for incoming calls. Adjusting the Ringtone Volume slider in the Sounds & Ringtones app is the same as using the volume button on the side of the phone. When an alarm sounds on your phone, tap Dismiss to stop it or Snooze to have it sound again in five minutes.
Install Facebook To get to the News page from any other page, or to get back to the top of the news feed, tap Facebook at the top of the page. BEFORE YOU BEGIN To use Facebook on your phone, you must already have a Facebook account. 1 Open App Catalog 2 Type Facebook in the search field. 3 Tap Facebook. 4 Tap Download for free. TIP When you are signed in to your Facebook account, you can update your status directly from the Launcher or Card view.
• To post to a friend’s wall: Tap Search, enter the name of the person, and tap the name. Tap Write something, enter a comment, and tap Post To Wall. • To keep track of friends’ birthdays: Tap Events, and then tap Birthdays. Send and reply to messages 1 Open Facebook 2 Tap 3 Do any of the following: View notifications in Facebook Open Facebook 2 Do any of the following: and tap Inbox. • To send a message to a Facebook friend: Tap , enter a friend’s first or last name, and tap the friend’s name.
2 Tap Profile. 4 (Optional) Enter a caption. 5 Tap . Work with photos you uploaded 1 Open Facebook . 2 Tap 3 Do either of the following: and tap Photos. • To view photos you uploaded: Tap an album and tap a photo. • To add a comment to a photo: Tap an album, tap a photo, and then tap (tap the screen if is not visible). Enter a comment and tap . 3 Tap any of the following: View events and birthdays in your Facebook calendar Wall: View your postings.
3 Set the following options: Every 20 minutes: Defines the polling interval for incoming notifications. To change the polling interval, tap Every 20 minutes, and tap a new interval. webOS Notifications: Tap to turn this setting on or off. When this setting is turned on, new notifications are announced on the Dashboard. Accounts: Tap an account to change login settings or remove the account. Change login settings only if you have changed this information for your online Facebook account.
Photos, videos, and music There’s no need to carry a separate media player; you can play music and videos, and view photos, on your Palm® Pre™ 2 phone. Listen to music through the built-in speaker or through a 3.5mm headset or headphones (sold separately). Take pictures and record videos and then share them with your friends immediately, directly from your phone.
Camera 3 To take the picture in landscape view, turn your phone 90 degrees. 4 Press Space Take a picture Open Camera to take the picture. TIP Press and hold Space to take pictures in continuous burst mode. Release Your phone comes with an easy-to-use 5-megapixel camera with an LED flash. You can use the camera to take pictures, and then use the Photos app to view them and send them to your friends and family (see Share a picture).
Photos 1 Open Photos 2 Tap the album containing the picture, and tap the thumbnail of the picture. The Photo roll album contains pictures you took with your phone’s camera. 3 Swipe left or right on the screen to look at other pictures in the album. 4 To find photos you take on your phone, connect your phone and your computer using the USB cable and tap USB Drive on your phone. On your computer, click the drive representing your phone, click DCIM, and then click 100PALM. Look at pictures .
Organize your pictures into albums 1 Connect your phone and your computer using the USB cable. The Photos app organizes the pictures you take or add to your phone into predefined albums. The following table tells you where to find your photos both in the Photos app and in your phone’s USB Drive storage. 2 On your phone, tap USB Drive. If prompted, tap OK. On your computer, your phone appears as a removable drive.
Look at photos in a slideshow 2 If is not visible, tap the screen to display it. Add a picture to a contact 3 Tap You can add a picture to a contact using the Photos application. 4 Enter the contact name and tap the contact. You can view the photos in any album as a slideshow. 1 Open Photos . 2 Tap the album you want to view as a slideshow. 3 Do one of the following: • To start with the first photo in the album: Open the application menu and tap Play Slideshow.
5 (Optional) Do either or both of the following: If you have zoomed in on a picture, to capture the portion you want to use as wallpaper, tap and hold the picture, and then drag the portion you want to the center of the screen. This portion becomes the wallpaper. 5 Tap Set Wallpaper. Share a picture You can send a picture to other picture-enabled devices or to an email address as an attachment. • To zoom out or in on a part of the picture: Pinch in or out on the picture.
3 Tap and tap Upload. 4 Do one of the following: 2 Open the application menu and tap Preferences & Accounts. 3 Tap Add An Account, and tap the type of account you want to add. 4 Enter your account username and password and tap Sign In. • If your picture web service is already set up on your phone, tap the name of the service you want to use. • If your picture web service is not yet set up on your phone, tap Add An Account and tap the account type. Enter your username and password and tap Sign In.
Delete a picture 4 Press Space or tap to begin recording. 1 Tap a picture thumbnail to view it full-screen. 5 Press Space or tap to stop recording. 2 If 6 (Optional) To watch a video when you finish recording: Tap the thumbnail on the lower-left side of the screen > . 3 Tap 4 Tap Delete to confirm. Edit videos you recorded To delete an album, see Delete files and folders using USB Drive mode. You can create a shorter version of a video you recorded. The original version is not affected.
8 To make adjustments to the portion you selected for saving without changing the length of the selected portion, tap and hold the middle of the saved portion, and then move the whole frame selector left or right. Share via MMS or Trim & share via MMS: If a video is above the maximum size allowed for sending by MMS you can trim the video to an appropriate size (see Edit videos you recorded). Upload: If your video web service is not yet set up on your phone, tap Add An Account and tap the account type.
KEY TERM DRM-free: A file that is not protected by Digital Rights Management. DRM-free video files can be copied as many times as you like and can be played on your Pre 2 phone. Use the YouTube application to view YouTube videos (see YouTube). Use video playback controls Playback controls automatically appear when you start a video. They disappear after a few seconds. Tap the video to manually display or dismiss the controls.
Delete a video 1 Open Videos . 2 Tap the album containing the video. 3 Throw the video off the side of the screen, and tap Delete. YouTube Watch a YouTube video The YouTube application on your phone lets you watch videos available online at the YouTube website. Videos are displayed on your phone in landscape orientation. 1 Open YouTube 2 Do one of the following: • To display the most highly rated videos: Tap Videos and tap Popular. (This is the default view.
Use video playback controls Share a video Playback controls automatically appear when you start a YouTube video. They disappear after a few seconds. Tap the video to manually display or dismiss the controls. Send a friend a link to a YouTube video. 1 On the video details screen (see Watch a YouTube video), tap Share. Table 4. Video playback controls 2 Tap Email or Text Message. Control 3 Address and send the message. Function Play. Pause.
more information, open the browser on your computer and go to palm.com/sync-solutions. • Receive music files as email attachments (see Open email attachments). • Receive music files as part of a multimedia message (see Receive and view text and multimedia messages). • Buy music using the Amazon MP3 app if it's available on your phone (see Amazon MP3). display the music playback controls. You can use the controls even if the screen is locked. 1 Add music files to your phone. See Get music onto your phone.
• To listen to playlists you synchronized to your phone: Tap Playlists. Go to palm.com/sync-solutions for a list of third-party solutions (sold separately) that you can use to sync music and playlists from your computer to your phone. Table 6. Music playback controls Control Function Rewind. • To browse a music store to preview or purchase songs (if available): Tap the music store name. Continue making selections until the song you want appears. Tap the song name. Fast forward.
Search for related songs or content When you are listening to a song, you can search the web for related items such as songs by the same artist or from the same album. 1 While listening to a song, open the application menu. 2 Tap one of the web search options (such as Amazon MP3, if available, or YouTube), and then tap the info you want. 3 Open My Computer (Windows XP), Computer (Windows Vista/ Windows 7), or the Finder (Mac), and double-click the drive representing your phone.
Search for a specific song, album, or artist 1 Open Amazon MP3 2 Tap Search and enter the song, album, or artist name. 3 Press Enter 4 Do one of the following: 2 Do any of the following: • To view all songs in a certain genre: Tap . and tap the genre. • To view the top 10 new and notable releases: Swipe left or right on the New & Notable album thumbnails. • To view the top 100 new releases: Tap New releases. . • To view the top 100 albums: Tap Albums.
View album information and buy an album 2 To preview a song, tap anywhere on the song entry except the price. 3 Tap the song price and tap Buy. 4 Enter your email address and password, and tap Sign In. To purchase songs without needing to enter your password each time, turn on Enable 1-Click. BEFORE YOU BEGIN Before you download an album to your phone, make sure you have enough storage space on your phone to fit the files. Open Device Info and look at the Available field under Phone.
Chapter 8 : Photos, videos, and music
Web and wireless connections With your wireless service provider’s network and your Palm® Pre™ 2 phone’s web browser, you can take the web with you almost anywhere you go. You can use your phone’s Wi-Fi feature to connect to a public, work, or home network. The Bluetooth® wireless technology on your Palm® Pre™ 2 phone helps you easily set up wireless connections to a number of devices.
Wi-Fi Open networks: These networks broadcast their name (SSID) and do not require you to enter a password or other settings. To learn how to connect to an open network for the first time, see Connect to a new open network. What is a Wi-Fi connection? Secure networks: These networks may broadcast their name, but at the very least, they require you to enter a password that you get from an administrator (who may be, for example, the librarian or the person behind the counter at the coffee shop).
• From any screen: Open the connection menu in the upper-right corner of the screen, tap Wi-Fi, and tap Turn on Wi-Fi or Turn off Wi-Fi. 1 Open Wi-Fi . 2 Make sure Wi-Fi is on (see Turn Wi-Fi on/off). 3 Do one of the following: • If the network you want is displayed, tap the network name. • If the network you want is not displayed, tap Join network and enter the network name. Make sure Open is displayed in the Security field, and then tap Connect.
• If the network you want is not displayed: Tap Join network and enter the network name. Follow steps 4 to 7. • If Wi-Fi is turned on but you are not connected to a network, your phone automatically attempts to connect to a previously used network, starting with the most recently used network. • If you are connected to one network and want to use a different one, open Wi-Fi and open the application menu. Tap Stored Profiles and tap another network name.
3 The current setting is displayed in the When Phone Sleeps field. Do one of the following: • To put Wi-Fi to sleep: Tap Keep Wi-Fi On, and then tap Turn Wi-Fi Off. • To keep Wi-Fi on: Tap Turn Wi-Fi Off, and then tap Keep Wi-Fi On. Customize connection settings Do not change Wi-Fi settings unless you are having trouble connecting to a network.
If you create an open hotspot (see Create an open hotspot), you cannot control who connects to the Internet through your phone. You might want to create an open hotspot, however, if you are temporarily working with a small group and you don’t feel you need to set up a secure hotspot and distribute a passphrase. NOTE The phone must remain connected to the network of your wireless service provider, so don't use airplane mode to turn off Wi-Fi.
Create an open hotspot 1 Open Palm mobile hotspot . 2 The first time you open Palm mobile hotspot, tap OK to continue. 3 Tap Off to turn on Palm mobile hotspot. 4 If you are connected to a Wi-Fi network, tap Continue to disconnect. NOTE The phone must remain connected to the network of your wireless service provider, so don't use airplane mode to turn off Wi-Fi. 5 6 (Optional) To customize the name of your hotspot, tap the name in Network Info, enter a new name, and tap Done.
Change your secure passphrase 1 Open Palm mobile hotspot . 2 Tap Change Passphrase. 3 Enter the new passphrase and tap Done. • Your company’s wireless LAN is inside the firewall, but you are accessing the network from outside the firewall (for example, from a public location or at home). Check with your company’s system administrator to see if a VPN is required for accessing the corporate network. Add a VPNC VPN profile View information about connected devices 1 Open Palm mobile hotspot .
3 If VPNC is not selected already in the Connection Type field, tap the Connection Type field, and tap VPNC. 9 Tap Continue to acknowledge that you are accessing a private network. Add a Cisco AnyConnect VPN profile BEFORE YOU BEGIN Get the following information from your system administrator: • VPN server name • Username and password • Security token or other password 4 Tap Enter server name and enter the server name. 5 Tap Next. 6 Enter the information you got from your system administrator.
6 If required, tap Agree to accept the Cisco license agreement. Tap to view the full agreement. 7 Enter your login information, and tap Connect. 8 If required, enter your security token or other password, and tap Done. 9 Tap Continue to acknowledge that you are accessing a private network. Connect to a profile Edit a profile 1 Do one of the following: • Open VPN . • From any screen, open the connection menu at the upper-right corner, and tap VPN Preferences.
2 3 By default, Location Services is set to always ask your permission to send your location to a website when the site requests this information. To turn Location Services off completely for websites, tap Always Ask, and then tap Never Share Location. 3 Tap On or Off for any of the following: Geotag Photos: Available only when Auto Locate is on. When Geotag Photos is on, photos are tagged with the latitude and longitude of the location in which they were taken.
5 (Optional) To turn Google Services on/off, open the application menu, tap Locate Me Using, and tap Google Services. 2 Enter the address of the page. You don’t need to enter the prefix http://www. NOTE GPS and Google Services can be on at the same time. Google Services uses cellular radio towers and Wi-Fi access points to approximate your location. This technology is very fast to acquire a location fix, but it is not as accurate as GPS.
1 Open Web . Navigate a web page 1 Open the application menu and tap New card. • To move back through previously viewed pages: Tap or make the back gesture from right to left anywhere in the gesture area. • To move forward through previously viewed pages: Tap or make the forward gesture from left to right anywhere in the gesture area. • To refresh the current page: Tap . • To scroll a page: Swipe up or down on the screen. • To view a web page in landscape mode: Turn the phone on its side.
2 3 Open the application menu, tap Page, and tap Add To Launcher. Create a bookmark 1 Open the page you want to bookmark. 2 Open the application menu and tap Add Bookmark. 3 Enter any of the following: Enter any of the following: Icon: Tap the currently displayed page icon thumbnail. Then tap, hold, and drag the web page to use a different portion of the page as the Launcher icon. You can zoom into or out of the page while selecting the portion you want to use.
The first 12 bookmarks you create become thumbnails on the start page of the Web app. NOTE Web bookmarks are part of the data backed up to your Palm profile. After a partial or full erase, a bookmark is restored with a generic thumbnail icon. After you revisit the page for which you created the bookmark, the original thumbnail icon is restored. Edit, reorder, or delete a bookmark 1 Open Web . 2 Open the application menu and tap Bookmarks.
Return to previously viewed web pages Do one of the following: • Open the application menu and tap History. Scroll to the page name and tap the page. • To dial a phone number that appears as a link: Tap the link to display the dial pad with number entered, and tap . • To share a link with someone via email: Press and hold Option and tap the link. Tap Share Link. • To share a link to a photo with someone via email: Press and hold Option and tap the photo. Tap Share Image.
Customize web browser settings 1 Open Web 2 Open the application menu and tap Preferences. Clear Cache: Tap to delete any web page content that has been stored in the local cache. This ensures that you are viewing the most current content when you visit a web page. . Google Maps 3 1 Open Google Maps . 2 Tap Menu in the lower-right corner. Set any of the following: Default Web Search Engine: Select your default search engine. Block Popups: Prevents websites from opening up new browser windows.
Table 1. Google maps icons Icon Description Satellite: View a satellite photo of the map area. Traffic: View local traffic conditions. Clear Map: Clear the current map. Help & Terms: Get help. Close Menu: Close the Google Maps menu. Make a pairing request to another device BEFORE YOU BEGIN The other device must be discoverable to appear on your phone’s Devices list. Check the documentation that came with the other device for information on making it discoverable.
6 If you are pairing with a car kit, you are asked if you want to allow car kit settings. Tap Allow to pass phone numbers from Contacts and text messages to your car kit. If you tap Deny, you can still turn these settings on at any time (see Forward contact phone numbers or text messages to a car kit). 4 When the connection request appears, tap Yes, allow. 5 If a passkey is not required, pairing is complete when the Devices list appears.
1 Open Bluetooth . Message Access: Allows your car kit to receive text messages forwarded from your phone. Disconnect from a device Disconnecting from a device does not mean you delete the relationship you created between the device and your phone. See Connect with a paired device for instructions on how to reconnect with the device. 1 Open Bluetooth . 2 Tap the connected device name to disconnect from it.
Use your phone as a modem BEFORE YOU BEGIN Check with your wireless service provider to see if your service plan supports this feature. You can use your phone as a modem by setting up a personal area network (PAN). Using your phone as a modem lets you access the Internet from your computer anywhere you can connect to your wireless service provider’s network. 1 Pair your phone and your computer. You must initiate the pairing request from your computer (see Accept a pairing request from another device).
Chapter 9 : Web and wireless connections
Documents Your Palm® Pre™ 2 phone enables you to take your office with you—including your Microsoft Office files. You can view and search Microsoft Word, Excel®, and PowerPoint® files on your phone. In this chapter 182 185 Quickoffice® mobile office software PDF View You can also view PDF files on your phone.
Quickoffice® mobile office software If you already have a Quickoffice account, the first time you open the Quickoffice app, tap Sign In, enter your account email address and password, and tap Sign In. With Quickoffice® mobile office software, you can view Microsoft Word, Excel®, and PowerPoint® files on your phone. To use Quickoffice software, you need to set up a free account.
1 Open Quickoffice . Any accounts you set up on your phone appear onscreen. The option Files on my Palm also appears. 4 2 Tap an account to view files in that account. Tap Files on my Palm to view files stored locally on your phone. 3 Tap Documents, Spreadsheets, or Presentations to see a list of just those file types, or tap All Files. Tap the file.
Share a file Switch among slides in a PowerPoint® slideshow 1 With the file open, open the application menu and tap Share. Do one of the following: 2 Create the email message and tap • To move to the next or previous slide: Drag up or down on the screen. • To jump to different slide: Tap the currently displayed slide in the upper-right corner of the screen. Tap the slide you want to jump to. . View cell content in a spreadsheet You can see a larger view of the contents of any spreadsheet cell.
Add, edit, or delete an online account in Quickoffice 2 To search for a file, begin typing the name. Tap the file when it appears. You can set up additional accounts associated with online collaborative tools such as Google Docs or Dropbox so that files from these accounts appear in Quickoffice. 1 Open Quickoffice . 2 Open the application menu and tap Preferences & Accounts. 3 Do one of the following: • To add an online account: Tap Add An Account.
Change the text display size Save a file with a new name For information on zooming in and out, see Zoom gestures. 1 With the file open, open the application menu and tap Save As. 2 Enter the new file name and tap Save As. • Pinch out to enlarge items onscreen. • Pinch in to decrease the size of items onscreen. • Double-tap the screen to zoom in or out a specified amount. Find text in a file 1 With a file open, open the application menu and tap Find.
1 With the file open, open the application menu and tap Bookmarks. 2 To search for a specific bookmark, type the bookmark name. 3 Tap a bookmark to jump to that section of the file.
Chapter 10 : Documents
Preferences There are lots of ways to make your Palm® Pre™ 2 phone work better for you. Personalize your phone to make it match your lifestyle. You can easily customize many features of your phone like the wallpaper, screen brightness, ringtone for incoming calls, and more.
Backup Backup is one of the major advantages of your Palm profile. You create a Palm profile when you set up your phone. What is a Palm profile? Your Palm profile gives you the following benefits: • Automatic system and software updates are sent to your phone. • A Palm profile account is automatically created for you on your phone. In this account you can store Contacts and Calendar info that you don’t store in online accounts like Google or Exchange.
Table 1. Backup details Table 1. Backup details Application Backed up Amazon MP3 (if available on your phone) Nothing is backed up. You can copy files from the AmazonMP3 folder on your phone to your computer while the phone is in USB Drive mode (see Copy files between your phone and your computer). App Catalog When you sign in to your Palm profile after your phone is erased, apps you downloaded from App Catalog are downloaded again. Backup Backup setting is on by default.
Table 1. Backup details Application Backed up Music Nothing is backed up. Keep a copy of these files on your computer (see Copy files between your phone and your computer). PDF View 192 Table 1. Backup details Not backed up Nothing is backed up. Keep a copy of these files on your computer (see Copy files between your phone and your computer). Phone Nothing is backed up. Photos Username for online accounts that sync, like Facebook and Photobucket. PowerPoin t See entry for Quickoffice.
Manually back up information to your Palm profile Erase Palm profile information from the server Backup occurs automatically every day, but we recommend that you manually back up your information before you reset your phone or change your Palm profile settings. 1 Open Backup 2 Do either of the following: 1 2 Open Backup . . Tap Back up now. • To turn off automatic backup and delete backed-up information: Tap On to switch backup from On to Off. Tap Turn Off And Erase Data.
1 On your computer, go to palm.com/palmprofile. 2 Sign in using your Palm profile username and password. 3 Click Device Info. 4 Click I Lost My Phone > Erase Device. Update your Palm profile settings IMPORTANT To ensure that the data on your phone is consistent with that stored on your Palm profile, we recommend that you perform a manual backup of your data after changing any of your Palm profile settings (see Manually back up information to your Palm profile).
1 Open Date & Time . Device Info View system information 1 Open Device Info . Basic system information is displayed, such as your phone number, battery usage, and available memory. 2 To view more detailed system information, tap More Info, and tap Software or Hardware. Rename your phone 2 1 Open Device Info . 2 Tap the Name field and enter the new name. Set any of the following: Time Format: Set whether to use a 12-hour or a 24-hour format.
Erase data and reset your phone • To erase both your applications and USB drive storage files, as well as information about your Palm profile: Tap Full Erase. If you want a clean erase of your currently installed apps and files but plan to continue using the phone, tap Full Erase again. If you plan to give the phone away and you do not want your data and files to be recoverable even using a third-party tool, tap Secure Full Erase. This performs a complete wipe of the phone.
Run Interactive Tests If you are troubleshooting your device with a support agent and need more information after running Quick Tests (see Run Quick Tests), you can run one or more Interactive Tests. 1 Open Device Info 2 Open the application menu and tap Tests > Interactive Tests. 3 Work with the support agent to run and view results from one or more tests.
Install a certificate from an email attachment 2 Tap the language currently displayed in the Language field, and then tap a new language. • Open the email attachment (see Open email attachments), and then tap Trust Certificate. 3 If a region list is displayed, tap the region. 4 Confirm you want to use the new language, or revert to the original language. View certificate details You can view user-installed certificates only.
2 Under Screen, drag the Brightness slider to the preferred level. Set the interval for turning the screen off automatically By default, your screen turns off after one minute of inactivity to save battery power. You can change this interval. Turn advanced gestures on/off Turning on advanced gestures gives you two additional gestures, previous and next, and also changes the way you make the back gesture and the forward gesture in Web. Your wallpaper is the screen background in Card view.
Set options for unlocking the screen 4 The screen locks five seconds after it turns off automatically, or immediately if you turn the screen off manually. Use Secure Unlock if you want to require a PIN or a password to unlock the screen. Get notifications when the screen is locked or off TIP If your company issued your phone to you, check with your system administrator whether the company has its own settings for locking and unlocking the screen of your phone. 1 Open Screen & Lock .
NOTE The volume you set for each individual audio source is saved automatically, whether the audio source is the earpiece of your phone, a wired headset, a wireless headset that uses Bluetooth® wireless technology, music heard through the speaker, music heard through a headset, and so on. When you return to using an audio source, the audio plays at the volume you left it the last time you used that source.” 1 Open Sounds & Ringtones .
6 Tap the song title to add it as your ringtone. 7 To set the ringtone volume, drag the Ringtone Volume slider. Download a ringtone You can copy or download music, a sound, or a ringtone to use as a ringtone on your phone. Supported file types are MP3, AAC, AAC+, AMR, QCELP, and WAV. 1 Identify a file on your computer to use as a ringtone on your phone. 2 Connect your phone to your computer using the USB cable. 3 On your phone, tap USB Drive.
Troubleshooting Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit palm.com/support Remember that when you search your phone’s Help system, you get results not only from the Help system, but from Palm’s Support Knowledge Base as well.
6Ts: Six ways to get your Palm® Pre™ 2 phone working again Introduction Is your phone not working the way you expect it to? Has it stopped responding to taps? Is one of your applications not responding or behaving strangely? These problems can be pretty easy to fix. Here are six different methods—6Ts—that you can try, on your own, to get your phone working again. 3 Try each method in the order it’s presented to see if it solves your problem. When the problem is solved, stop. Why this might help T1.
TIP An occasional restart can be good for your phone just the way a restart can be good for your computer. Every once in a while, restart your phone. Did this solve the problem? • Yes: Stop. • No: Continue. Why this might help Restarting your phone closes all applications, frees up all memory, and reinitialize wireless services (phone, Bluetooth® technology, and Wi-Fi). A fresh start. T4. Top off the battery 1 Connect the USB cable to the AC charger and to your phone.
T5. Take out the battery Did this solve the problem? IMPORTANT This is considered a drastic measure. Don’t try this method till you’ve already tried the four Ts before this. Because open applications are forced to close immediately during this kind of restart, some unsaved data may be lost. Taking the battery out of a phone that is not properly shut down can damage your phone. 1 2 Try shutting down the phone: Press and hold the power Tap Power > Shut Down/Swap Battery > Shut Down. • Yes: Stop.
For users of other Palm® devices Battery I want to transfer my data from my computer WARNING Use only batteries and chargers that are approved by Palm with your phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in property damage, serious bodily injury, or death. Use of unapproved third-party power supply accessories may damage the device and void the Limited Warranty for the product.
4 Press and release the back cover release. 5 Slide your thumbnail or a credit card between the back cover and the phone, starting at the bottom and moving halfway up one side until you hear the clasp (a) release. 6 208 7 Lift off the back cover. 8 Remove the battery by pulling the tab that appears at the top of the battery. 9 Insert the new battery. Repeat step 5 to release the clasp (b) on the other side of the phone.
10 Position the back cover over the phone and gently press the two clasps (a), located at the top corners. Then press the two clasps (b) halfway down either side of the phone. 12 Press and hold the power button on the upper-right corner of your phone until you see a logo on the screen (approximately five seconds). Then wait until your phone completes setup.
I can’t get my screen to turn on after removing and replacing the battery 5 Slide your thumbnail or a credit card between the back cover and the phone, starting at the bottom and moving halfway up one side until you hear the clasp (a) release. 6 Repeat step 5 to release the clasp (b) on the other side of the phone. 7 Lift off the back cover. Removing the battery turns off your phone completely, so you can’t just slide out the keyboard or press power to turn on the screen.
I can’t get the back cover on 1 3 Position the back cover over the phone and gently press the two clasps (a), located at the top corners. Then press the two clasps (b) halfway down either side of the phone. If you removed and reinserted or replaced the battery when the back cover was off, you need to turn the phone back on: Press and hold power on the upper-right corner of your phone until you see the Palm logo on the screen (approximately five seconds). Then wait until your phone completes startup.
5 6 If the problem persists, connect your phone to the AC charger (see Charge the battery). If you see a faint display, try to restart your phone (see Restart your phone). If you don’t see a display or the screen doesn’t respond to taps, press and hold power and slide the ringer switch three times to restart your phone. Please be patient while your phone completes startup. My gestures in the gesture area aren’t working • Some gestures begin in the gesture area and end in the touchscreen, and vice versa.
Phone Signal strength is weak Become familiar with low coverage areas where you live, commute, work, and play. Then you know when to expect signal-strength issues. • • • • • If you’re standing, move about 3 meters in any direction. In a building, move near a window. Open any metal blinds. In a building, move outdoors or to a more open area. Outdoors, move away from large buildings, trees, or electrical wires. In a vehicle, move your phone so that it’s level with a window.
My phone seems to turn off by itself Your phone has a power-saving feature that’s set to turn off the screen if it has been idle for one minute. You can change the auto-shut off interval (see Set the interval for turning the screen off automatically). If you restart your phone, wireless services, such as Wi-Fi and Bluetooth, are automatically turned on if they were on before the restart.
I hear static or interference when using my hands-free device How do I set up synchronization with an online account? • Try moving your phone closer to the hands-free device. Audio quality degrades as the distance between your phone and the hands-free device increases. The effective range for a hands-free device varies among manufacturers. • Confirm that no obstructions, including your body, are between the phone and your hands-free device. • Move to a quieter location to reduce environmental noise.
I don’t want to sync calendar or contact information with my online account—just email I want to sync with Outlook or Palm Desktop software on my computer For most online account providers that sync with more than one app—for example, Google—if you do not want to sync an application with that provider’s online account, you can remove that application from the account using the Accounts application The online account continues to sync with any other related applications.
If your company requires you to change your password for accessing your Exchange account, you must change the password on your phone (see Change account login settings). A notification tells me that the server could not be reached I entered the settings to sync with Exchange, but I can’t synchronize with my company’s Exchange server If you have a network connection and receive this notification, it means your phone had to wait too long to connect to the Exchange server.
Sending and receiving data in Email, Messaging, and Web Email I have problems using my account I can’t tell if data services are available The following icons appear in the title bar to indicate whether data services are available. If you don’t see one of these icons, you cannot open a data connection: KEY TERM GPRS (General Packet Radio Service): A mobile Internet connectivity technology that allows persistent data connections. (Additional charges may apply.
I have problems sending email (IMAP and POP accounts) If you are able to receive email messages but cannot send them, try the following: • Turn on authentication (see Set up email when automatic setup fails). Many service providers require authenticated access, or ESMTP, to use their SMTP servers for outgoing mail. • Enter the name of a different outgoing mail server for sending mail (see Set up email when automatic setup fails).
Web 2 My phone won’t connect to the Internet Your phone supports 3G (UMTS and HSDPA), GPRS, EDGE, and Wi-Fi wireless data networks. To connect to the Internet, you must either subscribe to data services with your wireless service provider or be within range of a Wi-Fi network. An image or map is too small on my screen • Check to see if you have data services enabled. Open Phone , open the application menu, and tap Preferences & Accounts. Under Network, make sure Data Usage is set to On.
information you have online is automatically downloaded to all three—so if you set up a Gmail account in Email but also have a Google calendar, your phone’s calendar automatically displays events entered in your Google calendar.
transferred media files to your phone using media sync, you can still view or play the files on your phone. However, some videos may not display a thumbnail image in the videos list, and album art may not be displayed. NOTE The Amazon MP3 app is not supported by all wireless service providers. If it’s not in the Launcher, it is not available.
play the files on your phone. However, some videos may not display a thumbnail image in the videos list, and album art may not be displayed. To get the files to appear with thumbnail images and album art, reimport the files to your phone using either copy and paste in USB Drive mode (see Copy files and folders using USB Drive mode) or a third-party solution (see Copy music, photos, and videos using third-party software).
Updates I dismissed a system update notification, and now I don’t know how to get the update on my phone If you have a phone network connection or a Wi-Fi connection and the battery has at least a 30% charge, you can start the update yourself: Open System Updates . Your phone checks for the availability of the update, and if one is available, tap Download Now. The download happens in the background, so you can continue to use your phone until the actual installation takes over.
4 Delete the most recently installed application, or the application you think could be causing the problem, from your phone (see Delete an application). 5 Perform a backup (see Manually back up information to your Palm profile). 6 Erase the applications you installed using the Erase Apps & Data option (see Erase data and reset your phone). 7 Enter your Palm profile email address and password to restore your backed-up information.
Chapter 12 : Troubleshooting
Glossary of Terms airplane mode A mode in which all the wireless services on your phone are turned off. Wireless services include the phone used for making and receiving calls, the Wi-Fi feature, and Bluetooth® wireless technology. See Turn wireless services off (airplane mode). message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. See Go up one level in an app (back gesture).
dashboard A list of all your notifications. When one or more notification icons appear at the bottom of the screen, tap the icons to open the dashboard. Tap a dashboard item to act on it. See also notification. Data Transfer Assistant A tool that enables you to do a one-way export of information such as contacts and calendar events from a desktop organizer to your phone. See Export data from a desktop organizer on your computer.
notification A message that appears at the bottom of the screen alerting you of an incoming or missed call; an incoming voicemail, email, or text messages; an upcoming event; and more. In most cases, you can tap a notification to act on it. See also dashboard. Throw a notification off the side of the screen to dismiss it. pinch A gesture used to zoom in for a magnified view or zoom out to see a larger area.
system update Updates provided by Palm to the Palm® webOS™ platform and core applications such as Contacts and Calendar. When a system update is available, a notification appears on your phone. You can also check for system updates manually. See Update the Palm® webOSTM operating system. tap A light quick touch on the touchscreen used, for example, to open an app by tapping its icon. Use your fingertip to tap.
Online accounts available for Palm® webOS™ phones Table 1.
Table 1.
Specifications Table 1. Specifications Category Description Radio • Dual-band WCDMA/HSDPA (850/1900 or 900/2100) • Quad-band GSM/GPRS/EGPRS (850/900/1800/1900) Features • • • • • Processor technologies • Qualcomm 6260 processor • TI® OMAP 3630 processor Battery • Rechargeable lithium-ion • 1150mA/hr power capacity • Removable Operating system • Palm® webOS™ platform Camera • • • • • Size • 3.9 in. x 2.3 in. x 0.67 in. (100.7 mm x 59.6 mm x 16.9 mm) Weight • 5.
Table 1. Specifications 234 Category Description Operating temperature range • 32°F to 113°F (0°C to 45°C) • 5% to 90% RH Connectivity • Wi-Fi 802.11 b/g with WPA, WPA2, WEP, 802.1x authentication • Bluetooth® wireless technology 2.
Table 1.
Table 1.
Regulatory and Safety Information FCC Statements Table 1. Caution icons Icon Description Icon Description This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Marking by the symbol Antenna Care/Unauthorized Modifications Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the unit and may violate FCC regulations.
exposure to RF Energy under the recommendations of the International Commission on Non-Ionizing Radiation Protection (ICNIRP). The tests are preformed in positions and locations as required by the FCC and IC for each model. Do NOT use the device in a manner such that it is in direct contact with the body (i.e., on the lap or in a breast pocket). Such use will likely exceed the FCC RF safety exposure limits. See fcc.gov/oet/rfsafety for more information on RF exposure safety.
More than one month: -20° C to 45° C Battery Handling • Do not disassemble or open; crush, bend or deform; puncture or shred the battery. • Do not modify or remanufacture, attempt to insert foreign objects into the battery; immerse or expose to water or other liquids; expose to fire, explosion, or other hazard. • Only use the battery for the system for which it is specified. • Only use the battery with a charging system that has been qualified with the system per the IEEE/CTIA-1725 standard.
Persons with pacemakers should do the following: Audio Safety: This phone is capable of producing loud noises which may damage your hearing. When using the speakerphone feature, it is recommended that you place your phone at a safe distance from your ear. Other Medical Devices, Hospitals: If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy.
Voice: (800) 222-2336 Email: info@audiology.org Internet: audiology.org National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD USA 20892-2320 Voice: (301) 496-7243 Email: nidcdinfo@nih.gov Internet: nidcd.nih.gov/health/hearing National Institute for Occupational Safety and Health 395 E Street, S.W., Suite 9200 Patriots Plaza Building Washington, DC 20201 Voice: 1-800-CDC-INFO (1-800-232-4636) Internet: cdc.
5 Do not take notes, look up phone numbers, read/write email, or surf the Internet while driving. 6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. 7 Do not engage in stressful or emotional conversations that may divert your attention from the road. 8 Dial your national emergency number to report serious emergencies. This is a free call from your phone. 9 Use your phone to help others in emergencies.
ESD-susceptible equipment Product: Palm® Pre™ 2 Phone Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your Palm phone, from ESD harm. While Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment.
Index NUMERICS 100PALM folder 143, 144 112 phone numbers 69 3G network 14, 74, 218 3G2 files 149 3GP files 149 3GP2 files 149 3GPP files 149 911 phone numbers 69 999 phone numbers 69 A AAC files 148, 153, 202 AC charger 9 accented characters 35 Accept Cookies option 175 accessories 242 Account List view 86 accounts See also specific types contacts and 112 Facebook 140 linked contacts and 110, 228 music and 155, 222 online 216 pictures and 147 Accounts application 215 Acrobat Reader files.
files as 184, 186 internal memory and 225 messages and 92, 98 opening 93, 102 pictures as 100, 146 saving 93 vCards 110 videos as 101 audio files.
Clear Cache option 175 Clear Call History command 76 Clear Cookies option 175 Clear History option 175 Clock application 135–136 cloud 59, 60, 62 colors for calendar entries 122 for email message text 91, 96 for memos 134 columns, resizing 184 comments, Facebook 137 compatibility information 79, 207, 212, 215 conference calls 74–75 connected devices 166 connection menu 40, 227 connections Bluetooth device 79, 176, 177 corporate servers and 216 Internet 159 network settings for 160 online address books and 1
data roaming 219 data service providers 218, 219 data services 218 data transfer 58–63, 110, 122, 144, 152, 223 See also USB Drive mode; third-party applications Data Transfer Assistant 61, 110, 122, 228 data usage 83, 219 Date & Time application 191, 194 dates 130, 194 See also calendars Day view 126 DCIM folder 58, 143, 144 dead peer detection 167 default accounts calendar 128 contacts 120 email 97 Default Calendar option 128 Default Event Duration option 128 Default Event Reminder option 128 Default Fold
editing bookmarks 173 contacts 113, 114, 115, 116, 117 email accounts 90 instant messages accounts 106 memos 134 tasks 131 text 38 videos 148 VPN profiles 168 electrostatic discharge (ESD) 243 email 86–98 See also email addresses; Email application advanced settings 89 alerts for 89 attachments 92, 93 backup summary 191 contacts and 94 creating 54, 91 deleting 90, 95 dialing from 69 download options for 219 drafts 92 files and 184, 186 flagging 95 folders 96–97 forwarding 94 links in 152 managing 95 memos 1
phone numbers for 77 viewing 77 web bookmarks 172 FCC statements 237 feedback 213 file types document 182 music 153 picture 143 video 149 files See also specific types backing up 58 copying 58, 150, 157, 222 deleting 58 display size 183 downloading 174 finding text in 186 freeing memory and 225 losing 223 opening 182, 185 saving 183, 186 searching for 185 sending 92, 184, 186 storing 222 Find command 186 Find More 56 finding.
images 93, 220 See also pictures IMAP email accounts 219 IMEI number 214 importing information 216 See also data transfer inbox (email) 86, 97, 219 Industry Canada 238 information See also text accessing 8, 216 backing up 190 cutting, copying 38 deleting 196 entering 34–36, 171 importing 216 linked contacts 117 losing 223 pasting 38 restoring 223 retrieving 8 saving 39, 112 transferring 207 inline images 93 installing third-party applications 45, 224 updates 43–45 instant messages 103–107 accounts 103–104,
memos 133–134 backup summary 190, 191 creating 54 exporting 207 Memos application 133–134, 191 menus 39–41, 227 merged views 86, 221, 228 message headers 95 messages. See email; multimedia messages; text messages; voicemail; instant messages Messaging application 98–107 backup summary 191 online accounts 215 troubleshooting 219 microphone 213 Microsoft Excel files. See Excel files Microsoft Exchange ActiveSync. See Exchange ActiveSync Microsoft Outlook. See Outlook Microsoft PowerPoint files.
synchronization 207, 216 overdue tasks 131 P pacemakers 240 page indicators 13, 29 pairing devices 176–178 Palm Desktop software 62, 207, 216 Palm mobile hotspot 163–166 Palm online support 10 Palm OS 45, 212 Palm Pre 2 phone 8 See also phone Palm profile 190–194 about 8, 19 Amazon MP3 music and 155 backing up 60 bookmarks and 173 contacts in 110 defined 190, 229 erasing data from 193 events and 122 memos and 133 restoring data in 223 settings 193 verifying 18 Palm profile account 60, 229, 231 Palm Synergy
taking 142, 221 uploading 139, 146–147 wallpaper 144, 146, 199 pinch in gesture 25, 229 pinch out gesture 25, 229 PINs 82, 200 play lists 154, 155 playback controls for music 154 for video 150, 152 for voicemail 70, 72 plug-in support 170 PNG files 93, 142, 143 polling intervals 140 POP email accounts 219 popups 175 power accessories 240 power button 15, 20 PowerPoint files 182, 182–184 power-saving feature 214 PPTX files 182 Pre 2 phone. See Palm Pre 2 phone; phone preferences.
for contacts 80, 113 for emails 94 for files 185 for memos 134 for music 155, 156 for text 186 for videos 53, 152 for websites 170 with Just Type 53 second phone calls 74 secure encryption method 167 secure full erase 196, 223 secure hotspots 163, 164 secure networks 161 Secure Unlock option 200 secure websites 170, 220 secure Wi-Fi networks 160 security See also Certificate Manager; erasing data locking the screen 199, 200 network 162 Palm profile 194 seizures 241 Select All option 39 sending conversation
online contacts 110, 111, 120, 122 retrieving information and 8, 216 third-party 63, 110, 122 troubleshooting 215–217 Yahoo! accounts 62 Synergy feature about 8 calendars 121 contacts 110, 121 defined 229 email 86, 110, 121 Google accounts 8, 63 linked contacts 110 merged views 221 Messaging 98 system information 195 system updates 43–45, 230 See also updating phone T tap gesture 23, 212, 230 task lists assigning tasks to 130 creating 129 deleting 133 reordering items in 132 sorting 131 tasks backup summar
wireless services 21 TXT files 182 U UMTS data network 14, 74, 218 universal search.
icons 14 known networks 162 network types 160 removing networks 162 sleep settings 162 troubleshooting 219 turning on and off 160 usage 160 Windows computers data transfer from 62, 207 phone drive 58, 144, 155, 202 Windows Mobile 212 wired headsets 79 wireless networks 160 wireless service providers application availablity 164 conference call support 74 data transfer help 61 modem support 179 voicemail support 42, 71, 72 wireless services icons for 14 restarted phone and 214 turning on and off 21 WLANs.
