User Guide
Intellectual property notices © 2009–2010 Palm, Inc., a subsidiary of Hewlett-Packard Company. All rights reserved. Palm, Palm Pre, Palm webOS, Synergy, and Touchstone are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook® is a registered trademark of Facebook, Inc. Google and Google Maps are trademarks of Google, Inc.
Contents Chapter 1 Welcome 8 9 10 Chapter 2 Chapter 3 Just Type overview Get in touch with a contact Search the web Find information in an application on your phone Create a new item such as a message or memo Open an application Customize Just Type Work with applications 38 39 Chapter 5 60 61 Chapter 6 Use the menus Enter and save information Create and work with favorites Manage online accounts View and work with notifications Copy files and sync your personal data 56 57 59 59 Get to know your p
Chapter 7 Email, text, multimedia, and instant messaging 84 96 Chapter 8 Chapter 9 158 161 164 167 173 174 175 179 181 Chapter 12 194 195 195 Chapter 13 Wi-Fi Palm mobile hotspot VPN Web Location Services Google Maps VZ NavigatorSM Bluetooth® wireless technology Use your phone as a modem Contents Backup Date & Time Device Info Regional Settings Screen & Lock Sounds & Ringtones Troubleshooting 214 216 217 220 224 226 227 228 230 231 4 Browse applications in App Catalog Download a free applicatio
231 232 232 233 234 234 234 235 235 236 237 237 237 Messaging Wi-Fi Web Calendar and Contacts Camera Photos, Videos, and Music Amazon MP3 Transferring information to and from your computer Backing up and restoring data Updates Transferring information from another Palm® webOS™ platform phone Third-party applications Making room on your phone Glossary of Terms Online accounts available for Palm® webOS™ phones Specifications Regulatory and Safety Information Index Contents 5
Contents
Welcome Congratulations on the purchase of your Palm® Pre™ 2 phone.
Your Palm® Pre™ 2 phone action such as creating an email message or memo, or update your status on social networking sites such as Facebook or Twitter. For more information, see Just Type. In one compact and indispensable device, you now have all of the following: The Palm® SynergyTM feature: The Palm® Synergy™ feature works in the background to gather your information from the various online sources where you keep it and then display that information in a single view on your phone.
services like automatic updates and automatic, frequent backups of any of your info that is stored only on your phone and isn’t synchronized with an online account (see What information is backed up?). WARNING Please refer to Regulatory and Safety Information for information that helps you safely use your phone. Failure to read and follow the important safety information in this guide may result in property damage, serious bodily injury, or death.
Where can I learn more? • To view Help topics for a single application: Open the application, open the application menu, and tap Help. • On-device Help: Read short how-tos and watch animations on your new phone. • To view all Help: Open Help . • Online start-up help: Visit palm.com/gettingstarted to view videos on basic topics such as managing info, transferring data, and maximizing battery life. • Online support from Palm: Visit palm.
Basics You’re about to discover the many things about your Palm® Pre™ 2 phone that will help you better manage your life and have fun, too. As you become more familiar with your phone, you’ll want to personalize the settings and add applications to make it uniquely yours. But first, read this chapter to learn about your phone and take the few easy steps to set it up and get it running. Then learn about the gestures that make moving around on your phone easy.
Get to know your phone Front view Slide out the keyboard • Hold the phone as shown below and gently push up. 1 Earpiece 2 Touchscreen: Tap and make other gestures directly on the screen. See Touchscreen. 3 Volume 4 Gesture area: Make the back gesture and begin other gestures here. See Use gestures: tap, swipe, drag, flick, pinch. 5 Microphone 6 Keyboard: See Use the keyboard.
NOTE The volume you set for each individual audio component is saved automatically, whether the audio component is the earpiece of your phone, a wired headset, a wireless headset that uses Bluetooth® wireless technology, music heard through the speaker, music heard through a headset, and so on. When you return to using an audio component, the audio plays at the volume you left it the last time you used that component.
Card view Icons in the title bar You can monitor the status of several items using icons at the top of the phone screen. Table 1. Title bar icons and descriptions Item Description The battery is being charged. The battery is fully charged. The battery is low. See Charge the battery. Airplane mode is turned on. This means that the phone, Bluetooth® wireless technology feature, and Wi-Fi feature are off (incoming calls go to voicemail). See Turn wireless services off (airplane mode).
Table 1. Title bar icons and descriptions Item Description The phone is searching for the Verizon Wireless network. Back view The back cover of your Pre 2 phone is compatible with the Palm® TouchstoneTM charging dock (sold separately). The Verizon Wireless network is not available. Bluetooth® wireless technology is turned on. See Bluetooth® wireless technology. A Bluetooth connection is in progress. A Bluetooth connection has been made. Your phone is performing a search on the characters you entered.
Top view Set up your phone Complete setup 1 Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on and off, replace the battery, or turn your device completely on and off. Turn your device completely off before you remove the battery. 1 Press and hold the power button on the upper-right corner of your phone until you see the Palm® logo on the screen (approximately five seconds). 2 Follow the onscreen instructions to complete setup.
Verify your profile After you finish setup, look for an email on your computer at the address you used for your Palm profile. If you don’t see the confirmation email in your Inbox, check your spam mail folder in your desktop email program. Click the link in the email to do the following: • Verify your Palm profile. • Follow a link to learn about getting data like contacts and appointments onto your phone from your desktop organizer software (see Export data from a desktop organizer on your computer).
See Maximizing battery life for tips on making your battery’s power last longer. 1 Connect the small end of the USB cable to the charger/microUSB connector. The silver circle on the cable faces the front of the phone. 2 Connect the other end of the USB cable to the AC charger. 3 Plug the AC charger into a working outlet. TIP You can also charge your phone battery by connecting your phone to your computer using the USB cable. Charging this way takes much longer than using the AC charger.
Why the screen goes dark To turn the screen on, do one of the following: If you hold the phone up to your ear while on a call, the screen goes dark. This is normal behavior. It prevents your accidentally tapping an item on the screen and saves battery power. When you take the phone away from your ear, the screen automatically turns back on, ready for use. If the screen doesn’t turn on fast enough for you, tap the screen to wake it up. • Press power . Drag up to unlock the screen.
Do one of the following: Turn wireless services on • Tap the upper-right corner of any screen to open the connection menu. Tap Turn on Airplane Mode. • Press and hold power and tap Airplane Mode. When you turn on your phone, it automatically connects to your mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network).
Shut down your phone Usually, turning your phone off and/or putting it in airplane mode is sufficient for normal periods when you have the phone with you but you’re not using it. On rare occasions, however, you may want to put your phone into deep sleep because you are not going to use it for an extended period. At those times, shut down the screen and wireless services completely by doing one of the following: NOTE Follow these steps if you want to replace the battery (see I need to replace the battery).
• When the screen is off, the lighted bar pulses when a notification arrives and continues to pulse until you tap the notification or turn on the screen (see Get notifications when the screen is locked or off). you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that’s the only screen of that app that’s open, you minimize the app and go back to Card view.
halo around the icon. A card in Card view is ready to be dragged when it becomes transparent. Flick As its name tells you, this is a quick gesture, great for scrolling long lists, documents, or pages. Do it fast, do it lightly; as with a swipe, your fingertip just skims the surface. The faster you flick, the faster and farther you scroll up or down a list. Close an application: To close an application in Card view, flick the card up toward the top of the touchscreen.
Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion. Pinch (zoom gestures) Zoom in/pinch out to increase the size of items on the screen (Email, Web, Photos, PDF View, and Google Maps): Place two fingers on the screen and spread them slowly apart. If you can’t delete a list item by throwing it, open the item and look in the application menu for a Delete menu item. TIP To delete multiple list items, throw each one off the screen.
Zoom in or out a fixed amount (Web, Photos, Quickoffice® mobile office software, PDF View): Double-tap the screen. Scroll fast: Flick the screen in the desired direction. Stop scrolling: Tap or drag the screen while scrolling. Scroll gestures Scroll slow: Drag the screen in the desired direction.
Text selection gestures For information on working with text after you select it, see Cut, copy, and paste information and Use the Copy All or Select All feature. Select text when you can see a cursor: Tap the location to insert the cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Tap anywhere to deselect the text. Insert the cursor in a text field: Tap the location. See Cut, copy, and paste information.
Respond to a system software notification When you get a notification that a system update is available, do one of the following: • Tap Install Now twice. When installation is complete and the phone resets, tap Done. Installation times vary, depending on the size of the update. You cannot use your phone while an update is being installed, not even for emergency calls. • Tap Install Later. The next time you charge your phone, you receive another update notification.
• To avoid roaming charges, updates are not downloaded if your phone is in roaming coverage. • If you do not install an update immediately after downloading it, you are prompted to install the update the next time you charge your phone. You can choose whether to install the update now or later. You have a certain amount of time to decide; otherwise, the update installs automatically.
Just Type Just Type changes the way you create, look for, and use information on your phone. Instead of starting in an app, you start by thinking about what you want to say, do, or search for. Begin typing your idea, message, or task, and then choose what you want to do with it: search, post, send as a message, save the thought.
Just Type overview Get in touch with a contact The Just Type feature lets you do almost anything you want on your phone, without having to go to a specific app. When it crosses your mind to look up, do, or make note of something, just type to put your thought into action. 1 Open Card view (see Display all open applications (Card view)) or the Launcher (see Open an application in the Launcher). 2 Begin typing the contact’s first and last initials (no space), first or last name, or email address.
• To view suggested search terms from your default search engine based on the characters you entered: Tap Suggest to the right of your default search engine name. Tap a suggestion to search on that term. If the characters you entered return no contacts, applications, or other items on your phone, suggestions are displayed automatically. Tap one to search on it.
NOTE In addition to Just Type, applications such as Contacts, Email, Memos, and PDF View also offer the ability to search within the app for entries or files. When you’re in one of those apps, from the list view, type the file name; a few words from a memo; or a contact name, initials, address, or number. See the individual application sections for details. You can also enter a search term in the Help application to search for help content related to the term.
3 If needed, scroll down to see the Quick Actions field. Tap New [item type]. The relevant application opens, displaying your text as part of a new item. Here are some examples: • To create a new email message: Tap New Email. A new message opens with the text you entered as the message text. TIP You can also start a search by copying text in another application, opening the Launcher or Card view, and pasting the text. The text appears at the top of the screen as the search term.
Table 1.
applications in your searches, tap Add More Searches and tap the item you want. Quick Actions: This displays the types of items you can create from your search results, such as an email message or a memo. To add a new item type, tap Add Quick Actions and tap the item. Find More: This option lets you search App Catalog for third-party applications and services that you can use to perform any of the following Just Type functions: web search, app search, or creation of a new item (Quick Action).
Chapter 3 : Just Type
Work with applications Whatever you need to do in an app, your Palm® Pre™ 2 phone makes it easy. There are multiple ways to open apps, so you can access the one you want quickly. You can have more than one app open at a time and easily switch among them in Card view. Across apps, key features let you create, access, and store information in the way that works best for you.
Open applications TIP You can also open the Launcher by flicking up twice from the gesture area to the screen. If you are in Card view, just flick up once to open the Launcher You can have as many applications open at one time as you like, limited only by the amount of memory available on your phone at the time. 3 To find the app you want, flick up or down to see all the icons on a page.
Open an application in Quick Launch 1 Quick Launch is the bar of five icons you can access from any app. Quick Launch always appears at the bottom of Card view. You can customize Quick Launch to contain the icons for apps you use most often. To open an application from Quick Launch, just tap the icon. Drag up slowly from the gesture area to the screen. NOTE Don’t confuse this “drag up” with the up gesture, which is a quick flick up from the gesture area to the screen.
To make the back gesture, swipe right to left anywhere in the gesture area. Display all open applications (Card view) Card view displays open applications as small cards so that you can easily scroll through them and drag them to change their order. When an application fills the screen and you want to go to Card view, do one of the following: 2 Wallpaper 3 Quick Launch Work with stacked cards • Tap the center of the gesture area.
Move among cards and stacks 1 • To change the card order: Drag the card to another position. In Card view (see Display all open applications (Card view)), swipe left or right on the screen to see other open apps. TIP To unstack cards, tap and hold a card in a stack, and drag it to a position outside the stack. 2 Tap a card to maximize the application.
Close an application NOTE If Quick Launch contains fewer than five icons, you can drag the app icon from the Launcher between two Quick Launch icons to drop it into the blank space. If you simply want to remove an icon from Quick Launch without replacing it, go to Card view, tap and hold a Quick Launch icon, and drag it off the bar. The only one you can’t remove is the Launcher icon. • In Card view (see Display all open applications (Card view)), throw the card off the top of the screen.
2 3 After the halo appears around the icon and the Launcher pages minimize to a series of cards, drag the icon to another location on the page. Reorder Launcher pages 1 Open the Launcher (see Open an application in the Launcher). To move the icon to another page, drag it to the left or right edge of the screen. Don’t release the icon until the new page appears. 2 Scroll to the page you want to move. 3 Open the application menu and tap Reorder Launcher Page.
Delete an application Open the application menu You can delete applications that you installed on your phone. 1 Open the Launcher (see Open an application in the Launcher). The application menu contains items for the application you are working in, such as Cut and Copy, Preferences, Help, and other application-specific menu items. Help is available on the application menu of every application. 2 Scroll to the page containing the app you want to delete.
Open the connection menu The connection menu lets you manage wireless services—the phone, Bluetooth® wireless technology, Wi-Fi, and VPN. DID YOU KNOW? The connection menu also displays the current day and date and the battery charge level. 1 Do one of the following: • Drag down from the upper-right corner of the phone (above the screen) onto the screen. 1 Application menu 2 Tap to open the submenu 3 Scroll to see more items 3 • Tap the upper-right corner of the screen.
Enter and save information • Turn on Caps Lock: Press Shift appears. • Turn off Caps Lock: Press . twice. The Caps Lock symbol Use the keyboard Enter alternate keyboard characters Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following: • Press Option and press the key for the character. The alternate character symbol appears. You don’t need to hold down Option while pressing the second key.
TIP The symbols and accented characters are grouped according to their Table 1. Symbols and accented characters similarity to the corresponding key. In some cases, the symbol is related to the alternate character on the key, not the letter. For example, to type a € or other currency symbol, press Sym + h. Why? Because the alternate character on the H key is $. Press Sym press… p or P ¶~\`•÷^[]{}<>«»Øμ| TIP If you press the wrong key, press Backspace to return to the full list of q or Q \~| r or R ®
Work with the Text Assist feature 1 Open Text Assist Text Assist, the assisted text entry feature, works on any screen in which you can enter text, including email, text/multimedia, and instant messages; memos; contact and calendar entry screens; and more. Text Assist includes auto-correction, auto-capitalization, and shortcuts. 2 Do any of the following: . NOTE If a Text Assist feature does not seem to be working, make sure that feature is turned on (see Customize Text Assist settings).
2 Cut, copy, and paste information Tap Edit User Dictionary. You can copy any selectable text, and you can cut any selectable text that you entered, for example, in a memo or an email. This includes text you can select by dragging the cursor and paragraphs you can select by tapping them (see Text selection gestures). 3 To edit the auto-correction dictionary, tap Learned Words and do any of the following: • To add a word to the auto-correction dictionary: Tap new word, and then tap Add.
Select items in a list Lists enable you to select from a range of options. Lists are different from menus (see Use the menus), which give you access to additional features. Lists are hidden until you tap the currently displayed option for that list. 1 Tap the currently displayed option to open the list. For example, when creating a new event in Calendar, tap 15 minutes before to display the list of reminder options. 2 Tap the list item you want.
You can view favorites in the following apps: Phone: See all your favorites by tapping on the dial pad. In your call history list, calls to and from favorites are noted by a star. If you enter a contact name to call a contact, matching favorites appear at the top of the search results list and are noted by a star. Contacts: See all your favorites by tapping Favorites on the contacts list screen. On your complete contacts list, favorites are noted by a star.
5 Depending on the account, you may be presented with options for which apps should download data from that account. For each app, tap On or Off, and then tap Done. • To change which applications are associated with the account: For each app listed, tap On or Off. • To edit the account information: Tap Change Login Settings, enter the new username and password, and tap Sign In. • To delete the account: Tap Remove Account. Tap Remove Account again to confirm.
If the dashboard item has a number next to it, the number indicates how many items are included in the notification—how many voicemail or email messages you have, and so on. Some dashboard items enable you to perform multiple actions. For example: • On a calendar dashboard item, tap the calendar icon to open the Missed Reminders list in Calendar, or tap the event name to display the dashboard item as a pop-up notification.
NOTE By default, if a banner alert or pop-up notification arrives when the screen is off, the gesture area light pulses. You can turn this feature off (see Get notifications when the screen is locked or off). App controls: If you are listening to songs in Music and leave the app, the music playback controls remain displayed at the bottom of the screen. This lets you continue to manage music playback without having to go back into the app.
Copy files and sync your personal data You didn't buy your Palm® Pre™ 2 phone simply to make calls; you bought it because it's also a handheld computer with lots of the features and functions of your desktop computer. One important feature that your phone shares with your computer is that it has a lot of storage space for your files and for your personal data. This chapter explains how to get these two kinds of data—files and personal data—onto your phone. Copying files to your phone is easy.
Copy files between your phone and your computer 3 On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard. 4 Open My Computer (Windows XP), Computer (Windows Vista/Windows 7), or the Finder (Mac), double-click the drive representing your phone, and drag and drop files to your phone. The drive displays folders that you can use to organize the files you copy. You can also create your own folders.
4 Open My Computer (Windows XP), Computer (Windows Vista/Windows 7), or Finder (Mac), double-click the drive representing your phone, and delete the files or folders. 5 End the connection safely—if you do not eject safely, your phone resets when you disconnect the USB cable: • On a Windows computer, right-click the drive representing your phone and click Eject. • On a Mac computer, from your desktop, drag the drive representing your phone to the Trash. Trash changes to Eject.
NOTE Data that you store in your Palm profile account cannot be accessed anywhere but on your phone. Palm profile account data is backed up daily to Palm’s servers, where your data is stored in encrypted form. No one, not even you, can see that data on Palm’s servers. For further information about getting personal data onto your phone, see palm.com/migrate-webOS. What does Palm recommend? We recommend that you set up a Google account and move your contacts and calendar data to the cloud.
Transfer data from an old phone BEFORE YOU BEGIN If you want the data from your desktop organizer to be transferred to an online account, be sure you set up that account on the web and on your phone first. • On your computer, create an account on the Google website (go to gmail.com) or in Exchange (speak to an IT person at your company). • Set up the same account on your phone (see Manage online accounts). Otherwise, your data must be transferred to your Palm profile account (see What is a Palm profile?).
These are the desktop apps that the DTA works with, and the data that the DTA transfers to your phone: Table 2. DTA: application data transferred Operating Desktop System application Windows XP or Vista®, or Windows 7 Mac OS 10.5 Contacts Calendar Tasks/ To dos Memos/ Notes Outlook 2003, 2007, or 2010 √ √ √ √ Palm Desktop √ √ √ √ Address Book √ √ √ iCal NOTE You cannot use the DTA to transfer Calendar and Contacts to a Yahoo! account.
NOTE Changes you make in your Yahoo! or Facebook account on the web show up on your phone. There's nothing you have to do. You cannot, however, change Yahoo! or Facebook contacts and calendar events on your phone.
2 Set up your Google account on your phone. See Manage online accounts. 3 Install a third-party application on your computer that enables you to sync with Google. Go to palm.com/sync-solutions to learn about available third-party sync solutions. 4 Follow the instructions of the third-party app to sync the data in your desktop app with Google. The next time Google syncs with your phone, your data appears on your phone.
Phone Your Palm® Pre™ 2 phone enables you to effectively manage multiple calls. You can answer a second call, swap between calls, and set up a three-way conference call. Use Just Type to make a call by typing your contact’s first and last initials. You can also work with other applications while on a call. Your Palm® Pre™ 2 phone helps you to do all these tasks with ease.
Make calls For information on turning the phone off and back on, see Turn the phone on/off. Dial by contact name using Just Type 1 Display Card view (see Display all open applications (Card view)) or open the Launcher (see Open an application in the Launcher). 2 Begin typing the contact first or last name, or initials. 3 Tap one of the contact’s phone numbers to dial it. If only the contact name appears, tap the name to display the phone numbers for that contact, and tap the number.
2 Tap the dial pad numbers to enter the number. 2 When you finish entering the number, press Enter number to dial. or tap the TIP If you turn off the preference to show contact matches in the dial pad (see Turn contact match display on/off), this changes how you dial using the keyboard in the Phone application. In Phone, after you enter the number with the keyboard, tap the onscreen dial icon to dial. Dial a favorite See Create a favorite for instructions on creating a favorite. 3 Tap to dial.
Dial using a speed dial See Assign a speed dial to a contact for instructions on creating a speed dial. • In the Launcher, Card view, or Phone, press and hold the speed-dial key you assigned to the number. Dial by contact name in the Phone application See How do I add names and other info into Contacts? for instructions on adding contacts to your phone. You can also look up and dial contacts using Just Type (see Dial by contact name using Just Type).
Dial a Skype contact TIP To check if you have a Skype credit balance, do the following: Open Phone, open the application menu, and tap Skype Credit Balance. If you don’t see this menu item, it means you are not logged into your Skype mobile account. Do this instead: Open Phone, open the application menu, and tap Preferences & Accounts. Under Accounts, tap Skype, and tap Sign In. Your Skype credit balance appears under Skype Credit.
Dial from another application Answer a call If a phone number appears in another application as an underlined link, you can begin dialing the number directly from that application. For example, you can dial phone numbers that appear in web pages; in messages (email, text, or multimedia); or in notes to calendar events. Do one of the following: 1 If a phone number appears as an underlined link, tap the number. This displays the dial pad with the number already entered.
Do one of the following: Listen to voicemail messages • Press power . • Press volume. • Slide the ringer switch off (red means off). This silences the ringer and any notification sounds. These sounds remain off until you slide the ringer switch back on. Other sounds, such as music and video playback, are not affected by sliding the ringer switch off. 1 To send a call immediately to voicemail, do one of the following: • Tap . • Press power • In the Launcher, Card view, or Phone, press and hold 1 twice.
Manage a call Do any of the following: * Volume DID YOU KNOW? You can send and receive text messages during a call. This is a great way to stay connected with friends and colleagues during a long call (see Create and send a text or multimedia message). End a call • Put the call on speakerphone: Tap . • Mute the microphone so you can’t be heard: Tap . • Tap . • Minimize the call screen to a card, and throw the card off the top of the screen. • If a headset is attached, press the button on the headset.
1 While on a call, do one of the following: Table 1. Options for managing multiple calls • Display Card view (see Display all open applications (Card view)) and begin typing the name of the app. First call Second call Options Ending the call Outgoing Outgoing When you make the second call, the first call is put on hold. You can talk to the second person only, or put the two calls into three-way conference (see Make a conference call). When you end the call (see End a call), you hang up both calls.
Table 1. Options for managing multiple calls First call Second call Options Ending the call Incoming Outgoing When you end the call (see End a call), you hang up both calls. When you make the second call, the first call is put on hold. You can talk to the second person only, or put the two calls into three-way conference (see Make a conference call). Alternately, you can ask one of the callers to hang up so you can continue to talk to the other person.
2 Open the application menu and tap Preferences & Accounts. Your phone number appears at the top of the Phone Preferences screen. See Manage multiple calls for options on working with and ending a conference call. TIP You can also see your phone number by opening Device Info. The number Look up or send a message to a contact When you’re on a call with a contact, tap the contact name to see the person’s information in Contacts.
3 Do any of the following: • To send a text message: Tap . • To save the number to Contacts: Tap Add to Contacts (see Save a phone number to Contacts). • To view a contact entry: Tap View Contact. DID YOU KNOW? The additional options display includes the time and type (incoming, outgoing, missed) of the call. If a call history entry collapses multiple calls, the additional options show information for each call.
3 Tap Add Favorite, search for the contact, and tap the contact when the name appears. 3 Tap the contact photo or contact name. 4 Do one of the following: icon to the right of the favorite • To call the favorite using a different number: Tap the number. • To send the favorite a text/multimedia message: Tap . • To view the favorite’s contact entry: Tap View Contact.
1 Open Phone . 2 Tap 3 Do one of the following: 1 . • If you enter a phone number in Just Type that is not associated with a contact, tap Add to Contacts. • Before dialing a number you entered in the dial pad, tap Add to Contacts. • To set a default number: Tap the favorite. • During a call, tap • To change the default number: Tap the contact photo or contact icon to the right of the favorite name, and tap Change Default Number. 4 Do one of the following: Tap the number you want to use.
Use a wired headset Your phone works with headsets that have a 3.5mm connector (look for three colored bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your phone. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your phone. 1 Connect the headset.
Customize phone settings 3 In Show Contact Matches, tap On or Off. TIP If you turn off the Show Contact Matches preference, you can still perform a contact search in the Phone application. After opening Phone, tap the contact list icon to the right of “Enter name or number.” Type the contact name or initials, and tap the number when it appears. Use Phone Preferences to customize phone settings.
Wireless account or your Skype account. Alternately, you can select to be prompted for the account to use each time you make a call. 1 Open Phone 2 Open the application menu and tap Preferences & Accounts. 3 In Use, tap one of the following: 5 • To sign in to your existing Skype account: Tap Sign In. Enter your Skype name and password, and then tap Sign In. You’re done with this procedure. . • To use your Verizon Wireless account for international calls: Tap Carrier.
Set DTMF tone length DTMF tones are the tones that are sent across the network when you press a key while on a call—for example, when you enter a password. You can set the tone length to be short or long. 1 Open Phone . 2 Open the application menu and tap Preferences & Accounts. 3 In DTMF Tones, tap Short or Long, and then tap the option you want. Set roaming and data usage preferences Use roaming and data usage preferences to set options for using your phone in your home network and while roaming.
Turn TTY/TDD on/off A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. You can connect a TTY/TDD machine to your phone using the headset jack. Check with the manufacturer of your TTY device for connectivity information. Be sure that the TTY device supports digital wireless transmission.
Chapter 6 : Phone
Email, text, multimedia, and instant messaging Enjoy the ease and speed of keeping in touch with friends, family, and colleagues anywhere you can access the Verizon Wireless data network or a Wi-Fi network. You can send and receive attachments as well. In this chapter 84 96 Email Messaging And keep the Messaging app in mind for times when you need to send a short text, multimedia, or instant message to a mobile phone number—especially handy when you’re in a meeting that’s running late.
Email All Inboxes smart folder and see all messages from all your inboxes displayed in a merged view. How do I send and receive email on my phone? Use the Email application on your phone to access the many email accounts you have: company (like Exchange), ISP (like Earthlink or Comcast), and web-based (like Gmail).
If the email account you set up takes advantage of the Synergy feature, then setting up email also synchronizes the provider's calendar and contacts. 1 Open Email 2 Do one of the following: NOTE If automatic setup fails for your email account, an error message appears. Tap Manual Setup or Find a Synergy Service, gather the settings info you need, and enter the account settings (see Set up email when automatic setup fails). . • The first time you open Email, tap an account type or tap Email Account.
• Any other time you open Email, open the application menu, tap Preferences & Accounts, tap Add Account, and then tap Microsoft Exchange. Set up email when automatic setup fails Follow these steps if automatic setup (see Set up email) does not work for your email account.
• Any other time you open Email, open the application menu, tap Preferences & Accounts, tap Add Account, and then tap Email Account. 1 Open Email . 2 Open the application menu and tap Preferences & Accounts. 3 Tap the account name. 4 Set any of the following: 4 Enter your email address and password, and tap Manual Setup. 5 Tap the Mail Type field and tap your account type.
Reply-to Address: Enter the address you want recipients to see and reply to on your outgoing messages, if this is different from the email address you send the message from. System Sound: The system sound plays. If the ringer is off, the phone vibrates. Ringtone: Tap Ringtone, and tap a ringtone name. To hear the ringtone: Tap to the right of its name. Show Email: Set how many days’ worth of messages to retrieve from the server. Mute: No sound plays and the phone does not vibrate.
Delete an email account When you delete an email account from your phone, it removes the account information from your phone only. It does not affect your account with the email provider. 1 Open Email . 2 Open the application menu and tap Preferences & Accounts. 3 Tap the account name. 4 Tap Remove Account, and then tap Remove Email Account.
8 Enter the subject, press Enter 9 (Optional) To set the priority for the message: Open the application menu and tap Set As Normal Priority or Set As High Priority. 10 11 , and enter the body text. • To record a new video to send as an attachment: Tap the video icon at the bottom of the screen, tap New Video, record the video. (Optional) To discard a message: Open the application menu and tap Discard Message. 3 Tap the file name. Tap 4 Repeat steps 1–3 to attach other files. .
4 Open email attachments Tap a message to open it. You can receive any kind of file sent to you in email, but you can open an attachment only if your phone has an application that can open the file type. • To open a single attachment: Tap the attachment name to download the attachment. If the attachment is a supported file type (MP3, PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, TXT, GIF, or JPG), it opens automatically. To play an MP3 file, tap . Tap to pause.
3 • For other file types, open the application menu and tap Save As. If the Save As menu item is not available, you cannot save the attachment. To save Microsoft Word, Excel®, or PowerPoint® files, you must have set up a Quickoffice account (see Quickoffice® mobile office software). To add a contact from the To or Cc field: To open a saved attachment on your phone, open the application that can display the attachment. The attachment appears in the list of available files. Tap the file to open it.
Reply to a message Mark a message as read or unread 1 Open a message. 1 Open a message. 2 Tap one of the following: 2 Open the application menu and tap Mark as Read/Unread. : Reply to just the sender. : Reply to the sender and all other addressees. 3 Enter the reply message text and tap . Mark all messages in a folder as read 1 Open a folder. 2 Open the application menu, tap Mark All Read, and then tap Mark All Read again. Forward a message 1 Open a message and tap .
Do one of the following: 4 • In the message list: Throw the message off the side of the screen. • In an open message: Tap . Tap the Signature field and enter the signature text. To format the text with bold, italics, or color, select the text (see Text selection gestures), open the application menu, and tap Edit > [the option you want]. To avoid deleting a message accidentally, you can turn the Delete Confirmation preference on (see Set email preferences).
4 (Optional) Tap the folder header to view information such as last sync and number of messages. Add an email folder as a favorite Favorites appear at the top of Account List view. 1 Open Email . 2 If the folder you want is not displayed, tap account name to display the folder. 3 Tap to the right of the email to the right of the folder name. To remove a folder as a favorite, repeats steps 1 and 2 and tap of the folder name.
Smart Folders: Set whether to include All Inboxes and/or All Flagged messages as favorites at the top of Account List view. Delete Confirmation: Tap to turn this setting On/Off. When Delete Confirmation is on, you are asked to confirm deletion of email messages. Accounts: Tap an account name to enter advanced settings or to change synchronization settings for email, contacts, calendar events, or tasks (see Enter advanced account settings and Rename an account). Add Account: See Set up email.
The Synergy feature enables the Messaging app to gather all your text, multimedia, and instant messages to and from the same contact into a single conversation (sometimes called a “thread”). So you can see your entire message history with someone regardless of the different methods you happened to use to communicate with that person (see Work with conversations).
Dial a number from a conversation 1 Open Messaging 2 Tap a conversation. 3 Do one of the following: 3 In Buddies view, tap contact that person. to expand a buddy list. Tap a buddy name to . TIP You can set a preference to show all your buddies, whether they are online or offline, or to hide offline buddies. In Buddies view, open the application menu and tap Show/Hide Offline Buddies. • Tap the contact name or phone number at the top of the screen, and tap the number you want to call.
1 Open Messaging . 2 The first time you open Messaging, tap Done to send a text or multimedia message. Thereafter, skip to step 3. 3 Tap . The cursor is in the To field. Do one of the following to address the message: • If you already entered the message text, open the application menu and tap Add File. Tap the album containing the picture you want and tap the picture, or tap New Photo and take the picture. Tap Attach Photo.
Table 1. Supported emoticons To display this emoticon... Enter any of these keyboard character combinations... >:o >:-o o_O Use emoticons in a message To include an emoticon in a text, multimedia, or IM message, type in a keyboard character combination for that emoticon. Most emoticons can be created by more than one combination.
Table 1. Supported emoticons Add a contact from a text or multimedia message To display this emoticon... To add a message sender as a contact: Enter any of these keyboard character combinations... :/ :-/ :\ :-\ ;) ;-) :wink =/ :P :-P :p :-p :b =-P :yuck :razz =-/ :-b =\ =-\ :doh =p =P =b =-b =-p 1 In Conversations view, tap a conversation with someone who is not a contact. 2 Tap the header at the top of the screen. 3 Tap Add To Contacts.
1 Open Messaging 2 Tap a conversation. 3 Do one of the following: Block a message sender . You can block a person from contacting you by SMS, MMS, or IM if you don’t want to receive any further messages from them. • To copy the entire conversation: Open the application menu, tap Edit, and tap Copy All. • To copy a single message: Tap the message and tap Copy Text. You cannot, however, block a person if they are on your IM buddy list.
1 Open Messaging . 2 Open the application menu and tap Preferences & Accounts. 3 In Delivery Receipts, tap On or Off. Set up an instant messaging (IM) account Your phone supports Instant Messaging through popular online IM services, such as GoogleTalk and AIM. If you already have an IM account, you can sign in through the Messaging app or through the Accounts app (see Manage online accounts).
2 Do one of the following: • The first time you open Messaging: Tap Add An Account. • Any other time: Open the application menu and tap Preferences & Accounts. Tap Add IM Account. 3 Tap Skype mobile, and then tap Create Account. 4 Tap Accept to agree to Skype’s terms and conditions. 5 Enter the following details: • Full Name: Enter your full name. • Skype Name: Enter a name that you will use to identify yourself to other Skype users. • Password: Enter a password and then enter it again.
3 Enter a message, and tap 4 When one of the message recipients replies, the reply appears below your message in the conversation. Repeat step 3 to reply to the entire group. 5 . 1 Open Messaging 2 Do one of the following to start or continue a conversation: • In Buddies view, tap a buddy name. If there’s more than one account for that buddy, the most recently used IM account is opened. To switch to another IM account, tap the IM account name in the upper-right, and tap an IM address.
3 Tap the IM Service field and tap the account in which you want to add the buddy. 4 Do one of the following: Delete a buddy • To add a Skype buddy: Tap Add a Contact, enter the screen name of the buddy you want to add, and tap . Tap the buddy name. 1 Open Messaging • To add a buddy in any other IM account: In the Buddy Name field, enter the buddy's IM address. 2 Do one of the following: 5 6 Tap Add Buddy. 1 Open Messaging . 2 Tap the conversation containing the invitation.
3 Do one of the following: 1 Open Messaging • If you already have a custom message, tap the current message and enter the new message text. 2 Open the application menu and tap Preferences & Accounts. • If you’re creating a custom message for the first time, tap the status text (Available or Busy) and enter the custom message text. 3 In Show Notifications, tap On or Off. 4 When Show Notifications is on, tap Alert, and tap any of the following: .
Chapter 7 : Email, text, multimedia, and instant messaging
Contacts, Calendar, and other personal information Your Palm® Pre™ 2 phone is all you need to organize your personal information and keep it with you wherever you go. All your personal information is backed up and kept private either in your Palm profile or in one of your online accounts.
Contacts How do I add names and other info into Contacts? You have a few options for getting info into Contacts. Connect to an online address book: If you have an address book in an online account that works with the Palm® Synergy™ feature (for example, Google or Microsoft Exchange), you can set up Contacts on your phone to synchronize and display contacts that you store in the online address book.
just one view to see all of Emily’s info. The actual data remains separate in the various accounts where you originally created the data; it’s just assembled in one view on your phone for your convenience. Use Contacts for the first time 1 Open Contacts . 2 Do one of the following: How can you tell if a contact is linked? Look in the upper-right corner of the contact screen.
NOTE If you add your Facebook or LinkedIn account to Contacts, your friends’ Facebook and LinkedIn email addresses show up in Contacts. You cannot change Facebook or LinkedIn info from Contacts on your phone. You also cannot add friends to your Facebook or LinkedIn account from Contacts. To work directly with Facebook or LinkedIn, download the free Facebook or LinkedIn application from App Catalog (see Download a free application and Facebook), or go to facebook.com or linkedin.
Find a contact View, edit, or delete contact information You can find a contact from Card view or the Launcher view. To learn how, see Get in touch with a contact. To find a contact within the Contacts app, use these steps. 1 Open Contacts 2 Search for a contact (see Find a contact), and tap the contact name. 3 (Optional) To copy a contact, open the application menu, tap Edit, and tap Copy All. 1 Open Contacts 2 Begin typing any of the following: . .
NOTE The fields that make up the contact header (name, photo, job title, company) are unique to each account. You must open a specific account to edit these fields. 6 Do one or both of the following: • To add or change information: Tap a field (see Enter information in a field). NOTE In a linked contact, when you enter info in a field for the first time, you can assign that info to any account by tapping the account button in the field.
Add a ringtone to a contact Select the ringtone you want to hear when this contact calls you. 1 While creating (see Create a contact) or editing (see View, edit, or delete contact information) a contact, tap Set a ringtone. 2 Do one of the following: • Tap the ringtone name. • To use a music file as a ringtone: Tap 3 (Optional) Tap 4 Tap Done. and tap the file name. to preview the ringtone. TIP To change the ringtone for a contact, tap the ringtone and tap Change Ringtone.
Link a contact 1 Open Contacts . 2 Search for a contact (see Find a contact), and tap the contact name. 3 Open the application menu and tap Add Contact Reminder. 4 Enter the reminder, and make the back gesture to save it. When your phone recognizes matching information in two or more contacts—for example, the same name and phone number—it automatically gathers the info from the two records into a single view that displays all the contact information. You can also manually link contacts.
4 Search for the contact (see Find a contact) and tap it to link the two contacts. 5 5 (Optional) After you create the link, you can ensure that the linked contact appears in your Contacts list under the name you’re most likely to recognize (and not, say, under a person’s IM screen name, which can be unrelated to their real name). To do this, tap the contact name you want to appear, and tap Set As Primary Profile.
3 Do any of the following: • To call or send an email or instant message to that contact: Tap the appropriate field. For example, tap a phone number to call the contact. • To send a text message: Tap . • To locate an address on a map: Tap an address field. Delete a contact 1 Open Contacts . 2 Tap the contact name. NOTE Entries that you cannot change on your phone, like those from Facebook and LinkedIn, you also cannot delete from the phone.
2 Open the application menu and tap Preferences & Accounts. 1 Contact list sorted by first name 2 Contact list sorted by last name 3 Set the following options: List Order: Tap to select the criterion by which the contact list is sorted. If you select Last name to sort on, the names are alphabetized by last name, but they still appear in the Contacts list as first name followed by last name. If you select First name to sort on, names are alphabetized by first name.
Manually synchronize Contacts with your online accounts Send contacts If you want to get contacts from an online account on your phone immediately, or upload contacts from your phone to the online account, you can do a manual sync. This synchronizes Contacts with all the accounts you have set up on your phone, and it syncs all other apps associated with all online accounts that you selected for synchronization.
Receive vCards To get an emailed vCard into Contacts: 1 From the open Email message, tap the attachment. The vCard opens automatically within Contacts. 2 Tap Add To Contacts. 3 Tap one of the following: Add New Contact: Save the vCard as a new contact. Add To Existing: Add the vCard information to an existing contact.
Use a third-party sync solution: If you want to use a desktop app to store your calendar events, you can use a third-party solution (sold separately) to sync your calendar events directly with your computer (see palm.com/ sync-solutions). Export calendar events using the Data Transfer Assistant: When you export calendar events from desktop software, you select which account to assign those events to. Look for those events in the account you select (see Export data from a desktop organizer on your computer).
NOTE If you choose to sync Calendar with an online Facebook account, your Facebook events show up in Calendar, but you cannot add calendar events to Facebook from the Calendar app. To work directly with Facebook, use the Facebook application developed for your phone (see Facebook). To work directly with LinkedIn, go to linkedin.com in the Web application (see Web) or download the free LinkedIn application from App Catalog.
TIP Need to find the event location on a map? Open an event that has a location specified in the Event Location field, open the application menu, and tap Event Location. Tap either Show on Map, which shows the location on Google Maps, or Get Directions, which gives directions from your current location. Add an alarm to an event 1 While creating an event (see Create an event), tap to the right of the event name. To add an alarm after creating an event, tap the event name in Day view.
NOTE If a phone number is displayed in an event note as an underlined link, you can tap the number to make a call. This displays the phone dial pad with the number already entered. Create an all-day (untimed) event An all-day event such as a birthday appears in your calendar without a specific time slot. 1 Open Calendar 2 Go to the day you want, open the application menu, tap New, and then tap All Day Event.
Move around in Calendar 1 Open Calendar • To go to the next or previous day: In Day view, swipe left or right on the screen. • To go to the next or previous week: In Week view, swipe left or right on the screen. • To go to the next or previous month: In Month view, swipe up or down on the screen. • To go to a specific month, date, or year: Open the application menu and tap Jump To. Tap the month, day, and year and tap Go To Date. • To go to today: In Day View, tap the Day View icon.
Respond to an event reminder When an event reminder appears in the notification bar at the bottom of the screen, tap the event description to open the event, or tap one of the following: • Contact meeting attendees: This opens an email message with the participants’ addresses added to the To field. The default message text is “Running late, on my way...”. You can edit the text before sending the message. • Dismiss: Close the notification. • Snooze: The reminder reappears in five minutes.
Event Reminders: Select to play a sound when a calendar notification appears. Default Event Duration The default event duration is set to one hour. Tap to change this to 30 minutes or 2 hours. Accounts: For all calendar accounts, tap an account to change login settings or remove the account. You should change login settings only if you have changed this information for the calendar account online— the information you enter here must match the information in the online account.
2 Tap . 3 Enter the list name in the List Name field and press Enter 4 Create a task (see Create a task). . 3 Tap . 4 Enter the task name in the Task name field. To set the task priority, see Set task priority, due date, and other details. TIP You can also create a task directly from the Launcher or Card view. Start typing the task text and, under Quick Actions, tap New Task. The Tasks application opens at a new task, with the text you entered in the body of the task.
3 4 Tap to the right of the task name. Set any of the following: Priority: High priority tasks appear in red. Normal priority tasks appear in bold text, and low priority tasks appear in gray text. List: Assign the task to a different list. Due: Tap No due date, and tap a due date option. If you set a due date, a notification appears at the bottom of the screen on the due date. Tap the notification to open the task. 5 130 To enter a note about the task, tap Notes and enter the note.
View tasks that are due today Sort a task list 1 You can sort a task list to show tasks in the order you have determined, or by due date or priority. 2 Open Tasks . The number to the right of the List all tasks field shows the total number of tasks that are due today or are overdue. The number to the right of each task list name shows the number of tasks in that list that are due today or overdue. 1 Open Tasks . 2 Tap the list you want to sort.
Set due dates for all tasks in a list Hide or delete all completed tasks in a list 1 Open Tasks . 1 Open Tasks 2 Tap the list containing the tasks. 2 Tap the list containing the tasks. 3 Open the application menu and tap Set Due Date For All. 3 Open the application menu. 4 Do one of the following: . • To hide completed tasks: Tap Hide Completed. • To delete completed tasks: Tap Delete Completed Tasks.
Create a memo 1 Open Memos Find a memo . • In Memos, start typing any letters or numbers in the memo, and then tap the memo when it appears. NOTE The results of a Just Type search that you access in Card view or the Launcher do not include memos. Edit a memo 1 Open Memos . 2 Tap the memo you want to edit. 3 Tap the screen to position the cursor (see Text selection gestures), and edit the memo text.
3 Tap the lower-right corner of the screen, and tap the new color. Clock The Clock application lets you set an alarm. You can set Clock to wake you up at the same time wherever you are, for example, the recurring 7AM alarm you set in San Francisco rings at 7AM in New York. However, use Calendar to have your appointment times adjusted so that the notification for a 9AM meeting in San Francisco will sound at noon when you’re in New York (see Create an event).
Set an alarm Time: Tap to set hour, minute, and AM/PM for the alarm. BEFORE YOU BEGIN Make sure ringtone volume is on and you can hear it, and make sure the preference to play the alarm even when the ringer switch is off is set to Play Alarm (see Manage Clock). That way you can sleep through the night without being disturbed by phone calls, but your alarm still wakes you up in the morning. Sound: Tap to open the list of ringtones, and then tap the name of a ringtone. Tap to preview it.
Delete an alarm Calculator buttons Table 2. Calculator buttons 1 Open Clock . 2 Tap , and then tap the alarm name. 3 Tap . Button Description Clear the current calculation or displayed number Add the currently displayed number to memory Display the memory Calculator Clear the memory Subtract the currently displayed number from memory Use Calculator for addition, subtraction, multiplication, and division, and also for determining percent and square root.
1 Open App Catalog . 2 Type Facebook in the search field, and then then tap . 3 Tap Facebook. 4 Tap Download for free. or press Enter TIP After you download and sign in to your Facebook account, you can update your status directly from the Launcher or Card view. Start typing your status update and, under Quick Actions, tap New Message. The Facebook app opens with your message in the update field. Tap Update.
Chapter 8 : Contacts, Calendar, and other personal information
Photos, videos, and music There’s no need to carry a separate media player; you can play music and videos, and view photos, on your Palm® Pre™ 2 phone. Listen to music through the built-in speaker or through a 3.5mm headset or headphones (sold separately). Take pictures and record videos and then share them with your friends immediately, directly from your phone.
Camera 3 To take the picture in landscape view, turn your phone 90 degrees. 4 Press Space Take a picture Open Camera to take the picture. TIP Press and hold Space to take pictures in continuous burst mode. Release Your phone comes with an easy-to-use, 5-megapixel camera with an LED flash. You can use the camera to take pictures, and then use the Photos app to view them and send them to your friends and family (see Share a picture).
Photos 1 Open Photos 2 Tap the album containing the picture, and tap the thumbnail of the picture. The Photo roll album contains pictures you took with your phone’s camera. 3 Swipe left or right on the screen to look at other pictures in the album. 4 To find photos you take on your phone, connect your phone and your computer using the USB cable and tap USB Drive on your phone. On your computer, click the drive representing your phone, click DCIM, and then click 100PALM. Look at pictures .
Organize your pictures into albums 1 Connect your phone and your computer using the USB cable. The Photos app organizes the pictures you take or add to your phone into predefined albums. The following table tells you where to find your photos both in the Photos app and in your phone’s USB Drive storage. 2 On your phone, tap USB Drive. If prompted, tap OK. On your computer, your phone appears as a removable drive.
Look at photos in a slideshow 2 If is not visible, tap the screen to display it. Add a picture to a contact 3 Tap You can add a picture to a contact using the Photos application. 4 Enter the contact name and tap the contact. You can view the photos in any album as a slideshow. 1 Open Photos . 2 Tap the album you want to view as a slideshow. 3 Do one of the following: • To start with the first photo in the album: Open the application menu and tap Play Slideshow.
5 (Optional) Do either or both of the following: If you have zoomed in on a picture, to capture the portion you want to use as wallpaper, tap and hold the picture, and then drag the portion you want to the center of the screen. This portion becomes the wallpaper. 5 Tap Set Wallpaper. Share a picture You can send a picture to other picture-enabled devices or to an email address as an attachment. • To zoom out or in on a part of the picture: Pinch in or out on the picture.
3 Tap and tap Upload. 4 Do one of the following: 2 Open the application menu and tap Preferences & Accounts. 3 Tap Add An Account, and tap the type of account you want to add. 4 Enter your account username and password and tap Sign In. • If your picture web service is already set up on your phone, tap the name of the service you want to use. • If your picture web service is not yet set up on your phone, tap Add An Account and tap the account type. Enter your username and password and tap Sign In.
Delete a picture 4 Press Space or tap to begin recording. 1 Tap a picture thumbnail to view it full-screen. 5 Press Space or tap to stop recording. 2 If 6 (Optional) To watch a video when you finish recording: Tap the thumbnail on the lower-left side of the screen > . 3 Tap 4 Tap Delete to confirm. Edit videos you recorded To delete an album, see Delete files and folders using USB Drive mode. You can create a shorter version of a video you recorded. The original version is not affected.
8 To make adjustments to the portion you selected for saving without changing the length of the selected portion, tap and hold the middle of the saved portion, and then move the whole frame selector left or right. Share via MMS or Trim & share via MMS: If a video is above the maximum size allowed for sending by MMS you can trim the video to an appropriate size (see Edit videos you recorded). Upload: If your video web service is not yet set up on your phone, tap Add An Account and tap the account type.
KEY TERM DRM-free: A file that is not protected by Digital Rights Management. DRM-free video files can be copied as many times as you like and can be played on your Pre 2 phone. Use the YouTube application to view YouTube videos (see YouTube). 1 Open Videos . Table 3. Video playback controls Control Function Play. Pause. Move forward or backward (tap and hold the slider, and then drag it right to move forward or left to move backward). Switch between full-screen view and the original size.
YouTube 3 When the video you want appears, do one of the following: • To view the video: Tap the video thumbnail. Watch a YouTube video The YouTube application on your phone lets you watch videos available online at the YouTube website. Videos are displayed on your phone in landscape orientation. 1 Open YouTube 2 Do one of the following: • To view video details: Tap the text to the right of the video thumbnail. DID YOU KNOW? Some videos can be viewed in YouTube on your computer only.
Find related videos Find videos from the same author or otherwise related to the one you selected. On the video details screen (see Watch a YouTube video), do one of the following: • To view videos from the same author: Tap More > More from This Author. • To view related videos: Tap More > Related Videos. Share a video Send a friend a link to a YouTube video. 1 On the video details screen (see Watch a YouTube video), tap Share. 2 Tap Email or Text Message. 3 Address and send the message.
3 Do one of the following: NOTE You can download and listen to MP3, WAV, and AMR files in Email and from an MMS in Messaging, but files you download from Email or Messaging are not saved to USB storage, and they are not listed in Music. MMS attachments sent to your phone in the WAV and AMR formats are converted and delivered to your phone as MP3 files.
Use music playback controls Use the volume button on the left side of your phone to control the sound level. Table 6. Music playback controls Control Function Move forward or backward. Tap and hold the slider, and then drag it right to move forward or left to move backward. To display the slider, tap the text below the album art in Album Art view.
2 Tap one of the web search options (such as Amazon MP3, if available, or YouTube), and then tap the info you want. On a Windows computer, right-click the drive representing your phone and click Eject. On a Mac computer, drag the drive representing your phone to the Trash. The Trash icon changes to Eject. Change the order of items in Playlist view • In Playlist view (see Switch the Now Playing display), tap and hold a song name. Drag the song to move it to a new location in the list.
4 View artist information Do one of the following: 1 Search for (see Search for a specific song, album, or artist) or browse to (see Browse songs, albums, artists, or genres) an artist. 2 Tap the artist name. 3 Tap the word in the lower-right corner of the page (Albums or Songs). 4 Tap to view any of the following: Albums: To buy and download an album, tap the album price and tap Buy. Tap anywhere else on the album entry to view detailed album information.
3 Do either of the following: • Tap the album price and tap Buy. • Tap a song price and tap Buy. 4 Enter your email address and password, and tap Sign In. To purchase songs without needing to enter your password each time, turn on Enable 1-Click. IMPORTANT When you are signed in to your Amazon MP3 account, your credit card is charged for the price of an item as soon as you tap Buy.
Chapter 9 : Photos, videos, and music
Web and wireless connections With the Verizon Wireless network and your Palm® Pre™ 2 phone’s web browser, you can take the web with you almost anywhere you go. You can use your phone’s Wi-Fi feature to connect to a public, work, or home network. The Bluetooth® wireless technology on your Palm® Pre™ 2 phone helps you easily set up wireless connections to a number of devices.
Wi-Fi Are there different kinds of Wi-Fi networks? There are two types of Wi-Fi networks. What is a Wi-Fi connection? Many environments, such as corporate offices, coffee shops, airports, and libraries, offer access to a Wi-Fi network, which is a wireless local area network (WLAN). To access this WLAN, you connect your phone to the WLAN through a Wi-Fi access point (also called a hotspot).
• From any screen: Open the connection menu in the upper-right corner of the screen, tap Wi-Fi, and tap Turn on Wi-Fi or Turn off Wi-Fi. 1 Open Wi-Fi . 2 Make sure Wi-Fi is on (see Turn Wi-Fi on/off). 3 Do one of the following: • If the network you want is displayed, tap the network name. • If the network you want is not displayed, tap Join network and enter the network name. Make sure Open is displayed in the Security field, and then tap Connect.
• If the network you want is not displayed: Tap Join network and enter the network name. Follow steps 4 to 7. • If you move to a new location and Wi-Fi is turned on, your phone automatically attempts to connect to a previously used network if one is discovered at the new location. If more than one previously used network is discovered, the phone starts with the most recently used network. • If you are connected to one network and want to use a different one, open Wi-Fi and open the application menu.
Disconnect from a network When you disconnect from a network, you can keep it on your list of known networks so that your phone can automatically connect to it again. If you remove the network from your list of known networks, however, you must reconnect to the network. Follow the steps in Connect to a new open network or Connect to a new secure network to connect to the network again. • To disconnect from a network but keep it on your list of known networks: Turn off Wi-Fi (see Turn Wi-Fi on/off).
IMPORTANT The Palm mobile hotspot requires a fast data connection with your wireless service provider's network and only works when you're within a wireless coverage area. Additional data charges or monthly subscription fees may apply. Please contact your wireless service provider regarding applicable charges before using this application. Be aware that unless your data plan is unlimited you may accumulate significant data charges using this application, especially when roaming.
7 After you create the hotspot, go to the device you want to connect to the Internet (for example, your laptop) and use its Wi-Fi connection settings to connect to your Palm mobile hotspot. After the connection is made, you can browse the web on your laptop. Create an open hotspot • If you have a secure hotspot set up already, tap WPA/WPA2 Personal, and tap Open. 6 (Optional) To customize the name of your hotspot, tap the name in Network Info, enter a new name, and tap Done.
VPN Change your secure passphrase 1 Open Palm mobile hotspot . 2 Tap Change Passphrase. What is VPN? 3 Enter the new passphrase and tap Done. If you want to use your phone to access files on your company’s servers, you may need to set up a VPN (virtual private network). You can do this using the Palm VPN application. VPN enables you to log in to your corporate server through the company’s firewall (security layer).
• Dead peer detection setting NOTE Encryption Method Tap an encryption method: Secure forces the client to use more secure AES or 3DES algorithms. Weak allows the weaker 1DES algorithm. Strong encryption may still be used, depending on what the VPN server decides. None enables no encryption. Encryption is not disabled and may still be used, depending on the VPN server. With the None option, the VPN profile is simply allowed to use no encryption.
3 Tap the Connection Type field, and tap Cisco AnyConnect. View statistics for a connected profile 1 Open VPN 2 Tap . beside a connected profile. Disconnect from a profile Do one of the following: • Open VPN , and tap a connected profile. • From any screen, open the connection menu, tap VPN, and tap a connected profile. Edit a profile 4 Tap Enter server name and enter the server name. 5 Tap Next. 1 Do one of the following: • Open VPN .
Web Go to a website The web browser on your phone is capable of displaying most web content, including Flash plugins. The browser features the latest web standard technologies such as HTML 4.01, CSS 2.1, Ajax, and JavaScript. It does not support Java applets. 1 2 To cancel a page while it is loading, tap . Go to a website using search Do one of the following: • In the Launcher or Card view, type the search term, and then tap a search engine (for example, Google).
2 Tap the website name listed in the Recently Visited section in the Just Type preferences to add this website as a search option in Just Type. Open another browser If you are looking at one web page and need to check something on a different one, simply open another browser. 168 1 Open the application menu and tap New card. 2 Enter the address or search term for the second instance of the browser. 3 To move between the two pages, tap the center of the gesture area to display Card view.
Flash on your phone does not support the following: the portion you want to use. The portion that appears in the white square is used as the icon. Tap Done. • Games that require arrow keys as controls. The keyboard on your phone does not contain arrow keys, so, unless they allow remapping, games that require arrow keys as controls cannot be played. • Hover states on Flash content. • Some video streaming methods.
Icon: Tap the currently displayed bookmark icon. Then tap, hold, and drag the web page to use a different portion of the page as the bookmark icon. You can zoom into or out of the page while selecting the portion you want to use. The portion that appears in the white square is used as the icon. Tap Done. • To open a bookmark if it’s not on the start page, or after you navigate away from the start page: Open the application menu and tap Bookmarks. Then tap a bookmark. Title: Tap to edit.
2 Open the application menu and tap Bookmarks. • Open Web , open the application menu, and then tap History. Scroll to the page name and tap the page. 3 Do one of the following: • Open Web and enter a term or address in the address bar that matches the page name or address. • To clear your browsing history: Open Web , open the application menu, tap Preferences, and then tap Clear History. • Edit: Tap to the right of the bookmark name. Enter the new icon, title, or URL and tap Save Bookmark.
Copy a picture from a web page 2 Open the application menu and tap Preferences. 3 Set any of the following: Pictures you copy from the web are stored in the Miscellaneous album in Photos. 1 Press and hold Option 2 Tap Copy to Photos. 3 Tap OK. and tap the picture. Download files from the web 1 Open Web . 2 Go to the web page with the file you want to download. 3 Tap the file name. 4 If an app on your phone supports the file type, the file name appears at the bottom of the screen.
Clear Cookies: Tap to delete cookies used by some websites to remember visiting history and user settings. 4 To clear all location data currently in use by websites, tap Clear My Location Data, and then tap Clear. Clear Cache: Tap to delete any web page content that has been stored in the local cache. This ensures that you are viewing the most current content when you visit a web page.
4 Select On or Off for any of the following: 1 Open Location Services Geotag Photos: Available only when Auto Locate is selected. When Geotag Photos is on, photos are tagged with the latitude and longitude of the location in which they were taken. 2 To turn GPS on/off, open the application menu, tap Locate Me Using, and tap GPS. DID YOU KNOW? The geotag data is stored as an Exif tag in the photo file, not on the image itself.
2 Tap Menu in the lower-right corner. TIP You can search for a location in Google Maps directly from the Launcher or Card view. Start typing the address or location name and, under Launch & Search, tap Google Maps. If prompted, tap Allow Once to turn on Location Services. The Google Maps application opens with the closest match to your search term displayed in the map header. Tap the header to get directions to that location, or tap Results to see other locations that match your search term.
Check local weather conditions 1 Open VZ Navigator . 2 If prompted, tap Allow Once to turn on Location Services. 4 Enter the following information: Destination: Enter a destination, or tap and select a destination from Recents, Favorites, Contacts, or Airports. 3 Start: Your current location is entered as your default starting point. Tap Current Location and enter a new starting point, or tap and select a starting point from Recents, Favorites, Contacts, or Airports.
NOTE You cannot use the Share feature to send location information to phones that are not on the Verizon Wireless network. 1 Open VZ Navigator . 2 If prompted, tap Allow Once to turn on Location Services. 3 Tap Share. 4 Tap Share New Place. 5 In the To field, enter the intended recipient’s phone number. 6 (Optional) To share a location other than your current location, tap in the Place field and browse to a new location. 7 (Optional) Type a message in the Message field. 8 Tap Send.
Find a location or a service 1 Open VZ Navigator 2 If prompted, tap Allow Once to turn on Location Services. 3 Tap Find. Sync your favorite and recently visited locations to the VZ Navigator server . You can back up your favorites and recently visited locations to the VZ Navigator server. If you transfer your phone number to a new phone on the Verizon Wireless network that also has VZ Navigator, you can use the Sync To Web feature to add your favorites and recents to your new phone.
3 Open the application menu and tap Preferences. Tap to set any of the following: Bluetooth® wireless technology What is Bluetooth® wireless technology? With the Bluetooth® wireless technology on your phone, you can connect to a number of Bluetooth devices, including a hands-free device such as a headset or car kit (see Set up and use a Bluetooth® hands-free device).
1 Open Bluetooth . • The screen displays a passkey generated by your phone: Enter the displayed passkey on the other device. • The screen prompts you to enter a passkey: Check the documentation that came with the other device to see if there’s a required passkey. If so, enter that passkey on your phone. If not, make up a passkey and enter it on both devices. TIP You can also open the Bluetooth app by opening the connection menu, tapping Bluetooth, and tapping Bluetooth Preferences.
Connect with a paired device 2 After you pair with a device, you can connect to that device without having to go through the pairing process again. 1 Open Bluetooth . Tap the connected device name to disconnect from it. Or tap another device name to disconnect from the current device and connect to the new device. Delete a device Deleting a device means you end the relationship you created between your phone and the device.
1 Pair your phone and your computer. You must initiate the pairing request from your computer (see Accept a pairing request from another device). 2 After the two devices are paired, make a Bluetooth connection from your computer to your phone. You must initiate the connection from your computer. 3 To check the connection, open your computer’s web browser. If the browser opens successfully to your home page, the connection is working.
Documents Your Palm® Pre™ 2 phone enables you to take your office with you—including your Microsoft Office files. You can view Microsoft Word, Excel®, and PowerPoint® files on your phone. You can also set up your phone to view files from online collaboration tools such as Google Docs. In this chapter 184 187 Quickoffice® mobile office software PDF View You can also view and search in PDF files on your phone.
Quickoffice® mobile office software 4 Tap the account type. 5 Enter your account username and password. 6 Tap Sign In. With Quickoffice® mobile office software, you can view Microsoft Word, Excel®, and PowerPoint® files on your phone. Register Quickoffice software If you register Quickoffice software, you receive notifications of software updates as well features available only to users who register. 1 Open Quickoffice . 2 Tap Register Now, Register Later, or Do Not Register.
1 Open Quickoffice . Any accounts you set up on your phone appear onscreen. The option Files on my Palm also appears. 4 2 Tap an account to view files in that account. Tap Files on my Palm to view files stored locally on your phone. 3 Tap Documents, Spreadsheets, or Presentations to see a list of just those file types, or tap All Files. Tap the file.
Share a file Switch among slides in a PowerPoint® slideshow 1 With the file open, open the application menu and tap Share. Do one of the following: 2 Create the email message and tap • To move to the next or previous slide: Drag up or down on the screen. • To jump to a different slide: Tap the currently displayed slide in the upper-right corner of the screen. Tap the slide you want to jump to. . View cell content in a spreadsheet You can see a larger view of the contents of any spreadsheet cell.
Add, edit, or delete an online account in Quickoffice 2 To search for a file, begin typing the name. Tap the file when it appears. You can set up additional accounts associated with online collaborative tools such as Google Docs or Dropbox so that files from these accounts appear in Quickoffice. 1 Open Quickoffice . 2 Open the application menu and tap Preferences & Accounts. 3 Do one of the following: • To add an online account: Tap Add An Account.
Change the text display size Save a file with a new name • Pinch out to enlarge items onscreen. • Pinch in to decrease the size of items onscreen. • Double-tap the screen to zoom in or out a specified amount. 1 With the file open, open the application menu and tap Save As. 2 Enter the new file name and tap Save As. For more information on zooming in and out, see Pinch (zoom gestures). Find text in a file 1 With a file open, open the application menu and tap Find.
1 With the file open, open the application menu and tap Bookmarks. 2 To search for a specific bookmark, type the bookmark name. 3 Tap a bookmark to jump to that section of the file.
Chapter 11 : Documents
App Catalog From playing games to making reservations to listening to your custom radio station, Palm App Catalog has the app you need to do what you want to do. With categories including social networking, entertainment, finance, sports, travel, business, and more, App Catalog lets you expand the functionality of your phone in a wide variety of directions. Purchasing, downloading, and updating apps is quick and easy.
Browse applications in App Catalog • To search apps by category: Tap Browse Categories, and tap a category. If the category or list screen displays a category header beneath the featured app icons, tap it to view and select subcategories. If a subcategory screen contains a similar header, tap it to view further subcategories. Use App Catalog to browse and download any of the many applications available for your phone. App Catalog contains both free apps and apps you can buy.
Download a free application BEFORE YOU BEGIN Before you download an app, make sure you have enough storage space on your phone to fit the app. Open Device Info and look at the Available field under Phone. 3 Tap the app name, and then tap Download for [amount]. 4 If the application uses Location Services, a notification appears (see Location Services). Tap Continue.
Manage applications TIP You can also delete an app by throwing it off the side of the screen from the app list, and then tapping Delete to confirm. 1 Open Software Manager . 5 To reinstall a deleted application: Browse to the app (see Browse applications in App Catalog). Tap the app name and tap Download again for free. You do not need to buy the app again. Update a downloaded application from a notification When an update is available for one or more apps you downloaded, you get a notification.
4 Do one of the following: 6 • To display details about an app and the available update: Tap the app name. Once every 4 hours: You must enter your password the first time you make a purchase. If you make any other purchases within four hours, you don’t need to enter your password again. After four hours, you enter your password again for the first purchase, which starts a new four-hour clock. • To update one app: Tap the arrow icon to the right of the app name.
Chapter 12 : App Catalog
Preferences There are lots of ways to make your Palm® Pre™ 2 phone work better for you. Personalize your phone to make it match your lifestyle. You can easily customize many features of your phone like the wallpaper, screen brightness, ringtone for incoming calls, and more.
Backup Backup is one of the major advantages of your Palm profile. You create a Palm profile when you set up your phone. What is a Palm profile? Your Palm profile gives you the following benefits: • Automatic system and software updates are sent to your phone. • A Palm profile account is automatically created for you on your phone. In this account you can store Contacts and Calendar info that you don’t store in online accounts like Google or Exchange.
Table 1. Backup details Application Backed up Amazon MP3 Nothing is backed up. You can copy files from the AmazonMP3 folder on your phone to your computer while the phone is in USB Drive mode (see Copy files between your phone and your computer). App Catalog When you sign in to your Palm profile after your phone is erased, apps you downloaded from App Catalog are downloaded again. Backup Backup setting is on by default. Bluetooth Nothing is backed up. Calendar Events in your Palm profile account.
Table 1. Backup details Table 1. Backup details Application Backed up Not backed up Application Backed up Not backed up Messaging Usernames for IM accounts. Message contents, passwords, attachments, and history. Software Manager App settings and data stored in the app. Music Nothing is backed up. Keep a copy of these files on your computer (see Copy files between your phone and your computer).
Manually back up information to your Palm profile Erase Palm profile information from the server Backup occurs automatically every day, but we recommend that you manually back up your information before you reset your phone or change your Palm profile settings. 1 Open Backup 2 Do either of the following: 1 2 Open Backup . . Tap Back up now. • To turn off automatic backup and delete backed-up information: Tap On to switch backup from On to Off. Tap Turn Off And Erase Data.
Remotely erase Palm profile information from your phone In the event that your phone is lost or stolen, go to your Palm profile on your computer and from there, erase the data on your phone. This does not affect the information stored in your Palm profile. 1 On your computer, go to palm.com/palmprofile. 2 Sign in using your Palm profile username and password. 3 Click Device Info. 4 Click I Lost My Phone > Erase Device.
1 Open Date & Time . Device Info View system information 1 Open Device Info . Basic system information is displayed, such as your phone number, battery usage, and available memory. The screen also displays the email address you used when you set up your Palm profile. 2 To view more detailed system information, tap More Info, and tap Software or Hardware. Rename your phone 2 Set any of the following: Time Format: Set whether to use a 12-hour or a 24-hour format.
3 NOTE If the screen does not respond to taps, press and hold power while you slide the ringer switch three times to restart your phone. Erase data and reset your phone If restarting your phone does not solve the problem of application freezes, you may need to reset the phone. A reset deletes some or all information from your phone (depending on the type of reset you select). After a reset, you must follow the prompts to sign in to your Palm profile again before you can use your phone.
1 Open Device Info . 2 Open the application menu and tap Tests > Quick Tests. 3 Work with the support agent to view and report the test results. 4 Do either or both of the following: • To change the default application to use for different functions: Under Data Types, tap the currently displayed application for a given data type, and tap a different application.
2 Open the application menu and tap Certificate Manager. Delete a certificate You can delete user-installed certificates only. 1 Open Device Info . 2 Open the application menu and tap Certificate Manager. 3 Tap the certificate and tap Delete Certificate. Regional Settings Language You can set your phone display to any language available for the device. 3 Tap and tap the certificate name.
1 Open Regional Settings . 2 In Formats, tap the country name. 3 Do one of the following: • Begin typing the name of another country, and when it appears, tap it. • Scroll down to find a country, and then tap it. 4 Confirm you want to change the format. Change your wallpaper Your wallpaper is the screen background in Card view. You can customize the wallpaper to show a favorite picture. 1 Open Screen & Lock 2 Tap Change Wallpaper.
the previous and next gestures, you go from full-screen view to full-screen view of each app. The order of applications is determined by the order that you opened them or arranged them in Card view. • Change to the back gesture and to the forward gesture in Web: The back gesture still goes from right to left in the gesture area, but you must make a shorter swipe, from the center outward. The forward gesture in Web also requires a shorter swipe. 1 Open Screen & Lock 1 Open Screen & Lock .
Get notifications when the screen is locked or off 1 Open Screen & Lock 2 Under Notifications, tap On or Off to set whether notifications are displayed when the screen is locked. 3 Under Notifications, in Blink Notifications, tap On or Off. If blink notifications are turned on, when the screen is off, the light in the gesture area pulses when a notification arrives and continues to pulse until you tap the notification or turn on the screen. Blink notifications are on by default.
1 Open Sounds & Ringtones . You can obtain files to use as ringtones in any of the following ways: • Download a ringtone from one of the many ringtone apps in App Catalog (see App Catalog). • Download an MP3 file that you want to use as a ringtone from the Amazon MP3 app (if available on your phone) (see Amazon MP3). • Copy a file from your computer (see Copy a ringtone to your phone).
Select a file from the ringtones folder as a ringtone 5 When the list of ringtones is displayed, tap the song you added to use it as your ringtone. The ringtone you select here applies globally to all incoming calls. You can also set a unique ringtone for a contact (see Add a ringtone to a contact). 6 To set the ringtone volume, drag the Ringtone Volume slider. 1 Open Sounds & Ringtones . 2 In Ringtone, tap the displayed ringtone to open the list of tones.
Chapter 13 : Preferences
Troubleshooting Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit palm.com/support. Remember that when you search your phone’s Help system, you get results not only from the Help system, but from Palm’s Support Knowledge Base as well.
6Ts: Six ways to get your Palm® Pre™ 2 phone working again Introduction Is your phone not working the way you expect it to? Has it stopped responding to taps? Is one of your applications not responding or behaving strangely? These problems can be pretty easy to fix. Here are six different troubleshooting methods—6Ts—that you can try, on your own, to get your phone working again. 3 Try each method in the order it’s presented to see if it solves your problem. When the problem is solved, stop.
TIP An occasional restart can be good for your phone just the way a restart can be good for your computer. Every once in a while, restart your phone. Did this solve the problem? • Yes: Stop. • No: Continue. Why this might help Restarting your phone closes all applications, frees up all memory, and reinitializes wireless services (phone, Bluetooth® technology, Wi-Fi, and VPN). A fresh start. T4. Top off the battery 1 Connect the USB cable to the AC charger and to your phone.
T5. Take out the battery T6. Connect your phone to your computer and reinstall webOS software IMPORTANT This is considered a drastic measure. Don’t try this method until you’ve already tried the four Ts before this. Because open applications are forced to close immediately during this kind of restart, some unsaved data may be lost. Taking the battery out of a phone that is not properly shut down can damage your phone.
Windows: You can transfer contacts, calendar events, tasks, and memos/ notes from Palm Desktop software by ACCESS version 4.1.4e, 4.2, 6.2, or 6.2.2, and Microsoft Outlook 2003 or later. If your version of Palm Desktop is not one of these, download version 6.2 for free from palm.com/support. IMPORTANT If your desktop Outlook synchronizes with an Exchange server using Microsoft Exchange ActiveSync, you cannot do a one-way export of that Outlook data to your phone.
Creating your Palm profile: Are you trying to use a profile from another phone? When you set up your phone, did you tap Sign In To My Profile on the Palm Profile screen? Tap the Sign In To My Profile button only if you can answer Yes to all these questions: • Did you create a valid Palm profile on another webOS phone in the past? • Do you want to use that same Palm profile again on your new webOS phone? • Contact Palm Support for help on setting up your old profile on your new phone.
3 • Enter the address accurately, with an @ sign and a period, and the appropriate domain type at the end (com, net, and so on). Create a password for your profile. It must be between 6 and 20 characters long. You must enter it exactly the same way in the Password and Re-enter Password fields. Tap Next. • Enter the exact password you use to access this email account.
Having trouble logging in to your Palm profile? 4 Type the text you see in the white box and click Send Email. Remember, to log in to a webOS Palm profile, you must enter the same email address and password you used to create the profile. 5 Open your email program on your computer, and open the email from Palm with the subject How to reset your security information. 6 Click the link in the email. 7 Enter your new password twice.
• If you’re using an existing, approved battery, the battery may have reached the end of its useful life and needs to be replaced. See I need to replace the battery for details. 5 Slide your thumbnail or a credit card between the back cover and the phone, starting at the bottom and moving halfway up one side until you hear the clasp (a) release. 6 Repeat step 5 to release the clasp (b) on the other side of the phone. 7 Lift off the back cover.
8 Remove the battery by pulling the tab that appears at the top of the battery. 9 Insert the new battery. 10 Position the back cover over the phone and gently press the two clasps (a), located at the top corners. Then press the two clasps (b) halfway down either side of the phone. 11 Slide out the keyboard (see Slide out the keyboard), and then press the two clasps (c) at the bottom corners.
I can’t get my screen to turn on after removing and replacing the battery 5 Slide your thumbnail or a credit card between the back cover and the phone, starting at the bottom and moving halfway up one side until you hear the clasp (a) release. 6 Repeat step 5 to release the clasp (b) on the other side of the phone. 7 Lift off the back cover. Removing the battery turns off your phone completely, so you can’t just slide out the keyboard or press power to turn on the screen.
I can’t get the back cover on 1 Position the back cover over the phone and gently press the two clasps (a), located at the top corners. Then press the two clasps (b) halfway down either side of the phone. 3 If you removed and reinserted or replaced the battery when the back cover was off, you need to turn the phone back on: Press and hold power on the upper-right corner of your phone until you see the Palm logo on the screen (approximately five seconds). Then wait until your phone completes startup.
1 Make sure you have removed the protective cover that came attached to your phone screen. 2 Make sure that there are no stickers covering any part of the front of the phone. 3 To brighten the screen if it has dimmed, tap the screen. 4 To turn on the screen, do one of the following: • Press power . Drag up to unlock the screen. • Slide out the keyboard. Applications are running slowly NOTE Be sure that any third-party applications you install are compatible with the Palm® webOS™ platform.
I see five bars in the signal-strength icon, but I still can’t connect to the network • If you cannot make the back gesture, check to see if you have the next/ previous app gestures turned on (see Turn advanced gestures on/off). If so, you need to make a short swipe left for the back gesture, and a full swipe right or left for the next or previous open app. • Likewise, you can’t use the next/previous app gestures unless you turn them on (see Turn advanced gestures on/off).
If you’re using a hands-free device enabled with Bluetooth® wireless technology, try the following: • Move your phone closer to the hands-free device. Audio quality degrades as the distance between your phone and the hands-free device increases. The effective range for a hands-free device varies among manufacturers. • Confirm that no obstructions, including your body, are between the phone and your hands-free device. For example, move your phone to the same side of your body as your hands-free device.
Synchronization What is synchronization? You can also set up the Messaging application to work with an online instant messaging (IM) account (see Set up an instant messaging (IM) account), and the Photos application to work with an online pictures account such as Facebook or Photobucket (see Set up an online pictures account on your phone).
IMPORTANT You cannot remove individual Exchange account applications. If you remove your Exchange account from one application, sync stops with all your Exchange apps. Outlook data to your phone. However, you can synchronize the Outlook data wirelessly with your phone through your Exchange account. TIP A number of third-party applications (sold separately) are available that let 1 Open the application. 2 Open the application menu and tap Preferences & Accounts. 3 Tap the account name.
A notification tells me that there is not enough free memory to synchronize 1 Tap the center of the gesture area to display Card view. 2 Scroll through the cards and note how many applications are open. 3 Close any application you are not using by throwing its card off the top of the screen. If the problem persists, see Making room on your phone for other suggestions.
Email I have problems using my account Occasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure (see Set up email) and are experiencing problems using the account, verify that the account complies with your email provider’s requirements: • Verify both your password and your username for your email account.
• For multimedia messages, do the following: • Contact Verizon Wireless to verify that your plan includes messaging services, that these services have been correctly activated on your phone, and that they are available at your location. (Verizon Wireless should be able to tell you if messaging services have been experiencing transmission delays.) • Check to see if you have data services enabled. Open Phone , open the application menu, and tap Preference & Accounts.
• If you’re still having trouble, the page may contain elements that are not supported by the browser, such as Shockwave, VBScript, WML script, and other plug-ins. 2 Some websites redirect simple web addresses given to the public to actual web addresses that are more complex (for example, if you enter the address www.palm.com/support, it may actually go to the web address http://www.palm.com/us/support.
I started entering a contact’s name in Card view or the Launcher, but I’m not seeing the person in the results • With Just Type, you need to enter at least two letters before contact matches are returned. • You may need to scroll down the list to find the match you want. • If you still don’t see the match you want, try typing a few more characters of the person’s name. Camera Here are some tips for taking good pictures with the camera: • Clean the camera’s lens with a soft, lint-free cloth.
Transferring information to and from your computer NOTE If you move a music file into the ringtones folder, the Music application cannot find it. I bought a song through Amazon MP3 and want to transfer it to my computer I can’t find the Media Sync button You can copy music files on your phone to your computer for use with a desktop music player. For instructions, see Copy files between your phone and your computer. The webOS platform no longer supports Media Sync mode.
Full Erase > Secure Full Erase: Erases application data and settings, apps you installed, and USB drive storage files. Select this option if you are planning to give the phone away, and you want your data and files to be unrecoverable even using a third-party tool. For more information, see Erase data and reset your phone.
Transferring information from another Palm® webOS™ platform phone I want to get files off my old webOS phone, but the screen is cracked or doesn’t respond to taps, so I can’t access USB Drive mode If you can’t put your phone in USB Drive mode using the screen, you can use a keyboard shortcut. Connect your phone to your computer using the USB cable, and then press and hold Option + Sym + U. Third-party applications Some third-party applications may cause conflicts with your phone.
• Email: Email attachments can be large and consume lots of memory. Copy attachments to your computer (see Copy files between your phone and your computer), or delete large files from your phone (see Delete a message). You may also want to empty the deleted items folder. • Web: Delete stored web browsing information by clearing your history, cookies, and cache (see Customize web browser settings). • Third-party applications: You can delete infrequently used applications (see Delete an application).
Glossary of Terms airplane mode A mode in which all the wireless services on your phone are turned off. Wireless services include the phone network connection used for making and receiving calls, the Wi-Fi feature, VPN, and Bluetooth® wireless technology. See Turn wireless services off (airplane mode). application menu A menu hidden in the upper-left corner of the screen that lists items available in an application, such as cut, copy, and paste (where available); preferences; and application help.
dashboard A list of all your notifications. When one or more notification icons appear at the bottom of the screen, tap the icons to open the dashboard. Tap a dashboard item to act on it. See also notification. Data Transfer Assistant A tool that enables you to do a one-way export of information such as contacts and calendar events from a desktop organizer to your phone. See Export data from a desktop organizer on your computer.
notification A message that appears at the bottom of the screen alerting you of an incoming or missed call; an incoming voicemail, email, or text messages; an upcoming event; and more. In most cases, you can tap a notification to act on it. See also dashboard. Throw a notification off the side of the screen to dismiss it. pinch A gesture used to zoom in for a magnified view or zoom out to see a larger area.
the table to symbols associated with that letter—for example, press Sym + e to enter é. SynergyTM feature The feature from Palm that lets you take advantage of merged views and linked contacts on your phone. See Your Palm® Pre™ 2 phone. system update Updates provided by Palm to the Palm® webOS™ platform and core applications such as Contacts and Calendar. When a system update is available, a notification appears on your phone. You can also check for system updates manually.
Online accounts available for Palm® webOS™ phones Table 1.
Table 1.
Specifications Table 1. Specifications Category Description Radio • CDMA2000 digital dual band • EvDO Rev A and 1xRTT Features • • • • • Processor technologies • Dual-band MSM6801A processor • TI® OMAP 3630 processor Battery • Rechargeable lithium-ion • 1150mA/hr power capacity • Removable Operating system • Palm® webOS™ platform Camera • • • • • Size • 3.9 in. x 2.3 in. x 0.67 in. (100.7 mm x 59.6 mm x 16.9 mm) Weight • 5.
Table 1. Specifications 246 Category Description Connectivity • Wi-Fi 802.11 b/g with WPA, WPA2, WEP, 802.1x authentication • Bluetooth® wireless technology 2.1 + EDR with A2DP (stereo Bluetooth) support Display • • • • Keyboard • Slide-out physical QWERTY keyboard Sensors • Ambient light • Accelerometer • Proximity Memory • 16GB (15GB user available) • USB mass storage support Connector • microUSB connector with USB 2.
Table 1.
Table 1.
Regulatory and Safety Information FCC Statements This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
In order to certify this unit for sale to the public, this unit has been tested for RF exposure compliance at a qualified test laboratory and found to comply with the regulations regarding exposure to RF Energy under the recommendations of the International Commission on Non-Ionizing Radiation Protection (ICNIRP). The tests are preformed in positions and locations as required by the FCC and IC for each model.
Getting the Best Hearing Device Experience With Your Device To further minimize interference: • Set the phone's screen and keyboard backlight settings to ensure the minimum time interval. • Move the phone around to find the point with the least interference. • Only use the battery with a charging system that has been qualified with the system per the IEEE/CTIA-1725 standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.
landfills and by recovering materials that may be recycled into other products. Responsible recycling ensures materials are properly collected and disposed. Palm is committed to supporting the collection and recycling of its products. Palm is committed to participate in and support the European Union WEEE Directive (2002/96/EC) and the protection of the environment for future generations. For more information on the WEEE Directive implementation in the various EU member states please see weee-forum.org.
To reduce exposure to radiation, use your device in good reception areas, as indicated by the bars on your phone, at least 3 to 4 bars. Caution: Avoid potential hearing loss Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noise-induced hearing loss.
Phone heating: Your phone may become warm during charging and during normal use. Driving Safety Tip Details Accessories: Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit the battery terminals. 1 Get to know your phone and its features such as speed-dial and redial.
phone to lend a hand. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number. General Operation Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the screen.
Regulatory and Safety Information
Index NUMERICS 100PALM folder 141, 142 112 phone numbers 67 1xRTT data connections 14, 230, 232 3G data connections 14, 217, 230, 232 3G2 files 147 3GP files 147 3GP2 files 147 3GPP files 147 911 phone numbers 67 999 phone numbers 67 A AAC files 146, 150, 210 AC charger 9 accented characters 46 Accept Cookies option 172 accessories 254 Account List view 84 accounts See also specific types contacts and 112 linked contacts and 110, 240 music and 153, 234 online 228 pictures and 145 Accounts application 52,
artists 151, 153, 154 attachments certificates in 206 email 91 files as 186, 188 internal memory and 238 messages and 90, 96 opening 91, 101 pictures as 99, 144 saving 91 vCards 110 videos as 99 audio files.
Facebook status 137 Google Maps from 175 memos from 133 messages from 98 tasks from 129 YouTube from 149 CDMA Roaming 78 certificates 160, 205–206 Change Login Settings option 88 Change Wallpaper option 207 character searches 64 characters 46 charger 9 charging dock 18 charging the battery 17–18, 215, 220 chat rooms.
phone settings 78–81 roaming 80 shortcuts 49 signatures 94 Text Assist 48 TTY/TDD devices 81 VZ Navigator 178 Web browsers 172 Wi-Fi connections 161 cutting text 49 D dark screens 19, 69 dashboard 53, 240 data connection icons 230 data roaming 80, 232 data service providers 231 data transfer 56–61, 110, 122, 142, 150, 235, 237 See also USB Drive mode; third-party applications Data Transfer Assistant 59, 110, 122, 240 data usage 80, 232 Date & Time application 199, 202 dates 130, 202 See also calendars Day
drafts 90 drag and drop gesture 23 drag gesture 22, 225, 240 driving directions 173, 175, 176 driving safety tips 76, 254 DRM-free files 57, 147, 148, 150, 240 Dropbox 184, 187 DTMF tones 80 due dates (tasks) 130, 132 E earpiece 226 EarthLink 84 EAS.
favorites 74–76 contacts 116 creating 50, 74 defined 240 dialing 65 email folders 95 phone numbers for 75 viewing 75 web bookmarks 169 FCC statements 249 feedback 226 file types default applications for 205 document 91, 184 music 91, 150, 210 pictures 91, 141 video 147 files See also specific types copying 56, 147, 154, 235 deleting 56 display size 185 downloading 172 finding text in 188 freeing memory and 237 losing 235, 236 opening 184, 187 as ringtones 210 saving 185, 188 searching for 187 sending 90, 18
See also pictures IMAP email accounts 231 importing information 229 See also data transfer inbox (email) 84, 96, 231 Industry Canada 249 information See also text accessing 8, 229 backing up 198 cutting, copying 49 deleting 204 entering 46–47, 168 importing 229 linked contacts 116 losing 235 pasting 49 restoring 236 retrieving 8 saving 50, 112 transferring 216 inline images 92 installing third-party applications 192, 237 updates 27–28 instant messages 103–107 accounts 103–105, 107 blocking 102 buddies 98 cr
memory 214, 230, 237, 246 memos 132–134 backup summary 198, 199 creating 33 exporting 217 Memos application 132–134, 199 menus 44–45, 239 merged views 84, 233, 240 message headers 93 messages. See email; multimedia messages; text messages; voicemail; instant messages Messaging application 96–107 backup summary 200 online accounts 228 Skype and 103 troubleshooting 231 microphone 226 Microsoft Excel files. See Excel files Microsoft Exchange ActiveSync. See Exchange ActiveSync Microsoft Outlook.
outage information 231 Outlook data export from 60, 216, 229 notes 132 synchronization 217, 229 overdue tasks 131 P pacemakers 252 page indicators 13, 38 pairing devices 179–181 Palm Desktop software 60, 217, 229 Palm mobile hotspot 162–164 Palm online support 10 Palm OS 192, 225 Palm Pre 2 phone 8 See also phone Palm profile 56, 198–202 about 8, 17 Amazon MP3 music and 153 backing up 57, 58 bookmarks and 170 contacts in 110 defined 198, 241 erasing data from 201 events and 121 memos and 132 restoring data
downloading 141 sending 98, 99, 144 slideshows 143 taking 140, 234 uploading 144–145 wallpaper 142, 144, 207 pinch in gesture 24, 241 pinch out gesture 24, 241 PINs 208 play lists 152, 153 playback controls Flash content 168 for music 54, 152 for video 148, 149 for voicemail 69 plug-in support 167 PNG files 92, 140, 141 POP email accounts 231 pop-up notifications 53 popups 172 power accessories 251 power button 16, 19 PowerPoint files 184, 184–186 power-saving feature 227 PPTX files 184 Pre 2 phone.
for artists 153 for contacts 78, 113 for emails 92 for files 187 for locations 178 for memos 133 for music 152, 153 for text 188 for videos 32, 150 for websites 167 icons for 15 with Just Type 31 second phone calls 71 secure encryption method 165 secure full erase 204, 235 secure hotspots 162 secure networks 159 Secure Unlock option 208 secure websites 167, 233 secure Wi-Fi networks 158 security See also Certificate Manager; erasing data hotspots 162 network 160 Palm profile 202 screen locks 207, 208 Wi-Fi
online accounts for 228 online calendars 110, 121, 123, 128, 228 online contacts 110, 111, 120, 122 retrieving information and 8, 229 third-party 61, 110, 122 troubleshooting 228–230 VZ Navigator 178 Yahoo! accounts 61 Synergy feature about 8 calendars 121 contacts 110, 121 defined 242 email 84, 110, 121 Google accounts 8, 61 linked contacts 110 merged views 233 Messaging 97 online accounts and 51 system information 203 system updates 27–28, 242 T tap gesture 22, 225, 242 task lists assigning tasks to 130
Google Services 174 GPS 174 international dialing 78 phone 18, 215 screen 19 system sounds 210 Wi-Fi 159 wireless services 19 TXT files 184 downloaded files 172 erasing from 204, 235 music 151 pictures 142 user names 107 user profile 8, 241 user safety information 252 U vCards 110, 121 Verizon Wireless boosters 18 conference call support 72 data connections 14, 18, 20, 27, 70 international dialing 67, 79 internet connectivity 232 location sharing support 177 messaging support 232 modem support 181 roamin
freeing internal memory and 238 opening a second browser 168 playing music from 150 playing videos from 149 searching for 31, 167 troubleshooting connections to 232 uploading to 144–145 Week view 126 weight specifications 245 Wi-Fi See also wireless services access points 158 authentication 158 backup summary 200 connecting to 158, 159–160 coverage areas 158 disconnecting from 161 hotspots 162–164 icons 14 known networks 161 network types 158 removing networks 161 sleep settings 161 system updates and 27 tr
