User manual

ManualsBrandsPalm ManualsMobile PhonesPre 2 (Verizon Wireless)

Table Of Contents

Contents
Welcome
- Your Palm® Pre™ 2 phone
- What’s in the box?
  - Hardware
  - Print material
- Where can I learn more?
Basics
- Get to know your phone
- Set up your phone
- Charge the battery
  - Maximizing battery life
- Turn the phone on/off
- Use gestures: tap, swipe, drag, flick, pinch
- Update the Palm® webOSTM operating system
  - Respond to a system software notification
  - Manually check for system updates
Just Type
- Just Type overview
- Get in touch with a contact
- Search the web
- Find information in an application on your phone
- Create a new item such as a message or memo
- Open an application
  - Use application keywords
- Customize Just Type
Work with applications
- Open applications
- Work with applications
- Use the menus
  - Open the application menu
  - Open the connection menu
- Enter and save information
- Create and work with favorites
- Manage online accounts
  - Use the Accounts application to set up an online account
  - Use the Accounts application to edit or delete an online account
- View and work with notifications
Copy files and sync your personal data
- Copy files between your phone and your computer
- Overview: Get your personal data onto your phone
- Transfer data from an old phone
- Export data from a desktop organizer on your computer
  - About the Data Transfer Assistant (DTA)
- Get data from an online account in the cloud
- Sync your desktop organizer and your phone
  - Sync directly with your desktop organizer
  - Sync your desktop organizer to Google, and Google to your phone
Phone
- Make calls
- Receive calls
- Use voicemail
  - Set up voicemail
  - Listen to voicemail messages
- What can I do during a call?
- What’s my number?
- View your call history
- Work with favorites
- Save a phone number to Contacts
- Use a phone headset
  - Use a wired headset
  - Set up and use a Bluetooth® hands-free device
- Customize phone settings
Email, text, multimedia, and instant messaging
- Email
- Messaging
Contacts, Calendar, and other personal information
- Contacts
- Calendar
- Tasks
- Memos
- Clock
- Calculator
  - Perform calculations
  - Calculator buttons
- Facebook
  - Install Facebook
Photos, videos, and music
- Camera
  - Take a picture
  - Review pictures
- Photos
- Videos
- YouTube
- Music
- Amazon MP3
Web and wireless connections
- Wi-Fi
- Palm mobile hotspot
- VPN
- Web
- Location Services
- Google Maps
- VZ NavigatorSM
- Bluetooth® wireless technology
- Use your phone as a modem
Documents
- Quickoffice® mobile office software
- PDF View
App Catalog
- Browse applications in App Catalog
- Download a free application
- Buy an application
- Manage applications
- Update a downloaded application from a notification
- Manually check for application updates
- Set up a billing account
- Update or delete a billing account
Preferences
- Backup
- Date & Time
- Device Info
- Regional Settings
  - Language
  - Formats
- Screen & Lock
- Sounds & Ringtones
Troubleshooting
- 6Ts: Six ways to get your Palm® Pre™ 2 phone working again
  - Introduction
  - T1. Throw all open applications off the top of the screen
  - T2. Turn your phone completely off and on
  - T3. Triple-toggle to restart
  - T4. Top off the battery
  - T5. Take out the battery
  - T6. Connect your phone to your computer and reinstall webOS software
- For users of other Palm® devices
  - I want to transfer my data from my computer
- Palm profile
  - Creating your Palm profile: Is your phone ready for setup?
  - Creating your Palm profile: Are you trying to use a profile from another phone?
  - Creating your Palm profile: Are you having trouble creating a new profile?
  - Creating your Palm profile: Unable to complete? Try this
  - Having trouble logging in to your Palm profile?
- Battery
  - I can’t charge the battery
  - I need to replace the battery
  - I can’t get my screen to turn on after removing and replacing the battery
  - I can't get the back cover off
  - I can’t get the back cover on
- Screen and performance
  - The screen appears blank
  - An application is not responding to taps
  - Applications are running slowly
  - My gestures in the gesture area aren’t working
  - There are small icons in the lower-right corner of the screen
- Phone
  - Signal strength is weak
  - My phone doesn’t connect to the mobile network
  - I see five bars in the signal-strength icon, but I still can’t connect to the network
  - The person on the other end of the line hears an echo
  - I hear my own voice echo
  - My voice is too quiet on the other end
  - I hear static or interference
  - My phone seems to turn off by itself
- Hands-free devices
  - I can’t make or receive calls using a Bluetooth® hands-free device
  - I lost the connection between my phone and my Bluetooth headset
  - I hear static or interference when using my hands-free device
  - Some features of my hands-free device don’t work with my phone
- Synchronization
  - What is synchronization?
  - How do I set up synchronization with an online account?
  - I don’t want to sync calendar or contact information with my online account—just email
  - I want to sync with Outlook or Palm® Desktop by ACCESS software on my computer
  - I have an Exchange account at work, but my data is not being downloaded to my phone
  - I entered the settings to sync with Exchange, but I can’t synchronize with my company’s Exchange server
  - A notification tells me that ActiveSync encountered a problem on the server
  - A notification tells me that there is not enough free memory to synchronize
  - A notification tells me that the server could not be reached
  - A notification tells me that ActiveSync encountered a problem with [item type] [item name]
- Sending and receiving data in Email, Messaging, and Web
  - I can’t tell if data services are available
- Email
  - I have problems using my account
  - I have problems sending and receiving email
  - I have problems sending email (IMAP and POP accounts)
  - After I receive messages, older messages disappear from my Inbox
- Messaging
  - I can’t send or receive text or multimedia messages
- Wi-Fi
  - I am trying to connect my phone to my Wi-Fi network and need to find the phone’s MAC address
- Web
  - My phone won’t connect to the Internet
  - I can’t access a page
  - An image or map is too small on my screen
  - A secure site refuses to permit a transaction
- Calendar and Contacts
  - I haven’t entered any contacts or calendar events on my phone, but when I open those apps, I see entries
  - My personal and work contact and calendar information is getting merged into a single view—I’d rather keep them separate
  - I started entering a contact’s name in Card view or the Launcher, but I’m not seeing the person in the results
- Camera
- Photos, Videos, and Music
  - I cannot see the album art for my music files or the thumbnail images for my videos
- Amazon MP3
  - I bought a song from Amazon MP3, but it isn’t showing up on my phone
- Transferring information to and from your computer
  - I bought a song through Amazon MP3 and want to transfer it to my computer
  - I copied files from my computer, but I can’t see or play them on my phone
  - When I open the folder representing my phone from my computer, I see subfolders. Do I need to move my files into these folders?
  - I can’t find the Media Sync button
- Backing up and restoring data
  - I need to reset my phone but don’t understand the difference among the erase options
  - How do I get my data back after a full or partial erase?
  - I want to do a full erase, but the screen is cracked or doesn’t respond to taps
  - My bookmarks were restored, but the thumbnail icon is not displaying
- Updates
  - I dismissed a system update notification, and now I don’t know how to get the update on my phone
  - My phone froze while I was downloading or installing a system update
- Transferring information from another Palm® webOS™ platform phone
  - I want to get files off my old webOS phone, but the screen is cracked or doesn’t respond to taps, so I can’t access USB Drive mode
- Third-party applications
  - Getting more help
- Making room on your phone
Glossary of Terms
Online accounts available for Palm® webOS™ phones
Specifications
Regulatory and Safety Information
Index
- Numerics
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- X
- Y
- Z

Specifications 247

Included Palm webOS applications

(at time of purchase)

• App Catalog

• Calculator

• Calendar

• Camera

• Clock

• Contacts

• Email

• Memos

• Messaging (integrated SMS, MMS, and IM)

• Music

• Palm mobile hotspot

• PDF View

• Phone

• Photos

• Quickoffice (DOC, DOCX, XLS, XLSX, PPT, PPTX)

• Ta s k s

• Videos

• VPN

• Web

Table 1. Specifications

Category Description