User manual
Table Of Contents
- Contents
- Welcome
- Basics
- Just Type
- Work with applications
- Open applications
- Work with applications
- Go up one level in an app (back gesture)
- Display all open applications (Card view)
- Work with stacked cards
- Move among cards and stacks
- Reorder/stack single cards
- Reorder a card within a stack
- Close an application
- Line up your favorite applications in Quick Launch
- Reorder Quick Launch icons
- Reorder Launcher icons
- Add a Launcher page
- Reorder Launcher pages
- Rename a Launcher page
- Delete a Launcher page
- Delete an application
- Use the menus
- Enter and save information
- Use the keyboard
- Enter uppercase letters
- Enter alternate keyboard characters
- Enter passwords
- Enter characters from the symbols table
- Symbols and accented characters
- Enter information in a field
- Work with the Text Assist feature
- Customize Text Assist settings
- Edit the user dictionary
- Cut, copy, and paste information
- Use the Copy All or Select All feature
- Select items in a list
- Save information
- Create and work with favorites
- Manage online accounts
- View and work with notifications
- Copy files and sync your personal data
- Phone
- Make calls
- Dial by contact name using Just Type
- Dial using the onscreen dial pad
- Dial using the keyboard
- Dial a favorite
- Dial using a speed dial
- Dial by contact name in the Phone application
- Redial the last number dialed
- Dial a Skype contact
- Use Skype to dial an international number
- Dial your national emergency number
- Dial from another application
- Receive calls
- Use voicemail
- What can I do during a call?
- What’s my number?
- View your call history
- Work with favorites
- Save a phone number to Contacts
- Use a phone headset
- Customize phone settings
- Turn contact match display on/off
- Turn the international dialing auto-prefix feature on/off
- Set your international dialing method
- Sign in to or create a Skype account
- Set permissions for incoming Skype calls
- Set DTMF tone length
- Use dialing shortcuts
- Set roaming and data usage preferences
- Turn TTY/TDD on/off
- Make calls
- Email, text, multimedia, and instant messaging
- Email
- How do I send and receive email on my phone?
- Merged inboxes in Email
- Set up email
- Set up email: Microsoft Exchange
- Set up email when automatic setup fails
- Enter advanced account settings
- Turn new email notifications on/off
- Change account login settings
- Rename an account
- Delete an email account
- Create and send an email message
- Format email text
- Add attachments to a message
- Save a message as a draft
- Receive and read email messages
- Open email attachments
- Save attachments
- Save or share an inline image
- Add a contact from an email message
- View a contact from an email message
- Search for an email message
- Reply to a message
- Forward a message
- Copy messages
- Move a message to another folder
- Mark a message as read or unread
- Mark all messages in a folder as read
- Flag or unflag a message
- Show or hide message header details
- Delete a message
- Add a signature to outgoing messages
- View mail folders
- Sort email in a folder
- Add an email folder as a favorite
- Set email preferences
- Reorder accounts
- Reply to meeting invitations
- Send email messages from within another application
- Messaging
- What kinds of messages can I send and receive?
- Work with conversations
- Switch between messaging accounts in a conversation
- Dial a number from a conversation
- Switch between Conversations view and Buddies view
- Create and send a text or multimedia message
- Use emoticons in a message
- Receive and view text and multimedia messages
- Add a contact from a text or multimedia message
- Forward a message
- Copy messages
- View a contact’s information from a message
- Dial a number from a message
- Delete a message
- Delete a conversation
- Block a message sender
- Turn automatic download of multimedia messages on or off
- Turn delivery receipts on/off
- Set up an instant messaging (IM) account
- Create a Skype account
- Sign in to an IM account
- Chat with a group
- Sign out of an IM account
- Send and receive IM messages
- Add a buddy
- Receive a buddy request
- Show/hide buddies in a group
- Delete a buddy
- Change your online status
- Change your custom message
- Change your IM account username and password
- Delete an IM account
- Customize messaging notifications
- Email
- Contacts, Calendar, and other personal information
- Contacts
- How do I add names and other info into Contacts?
- Linked contacts
- Use Contacts for the first time
- Create a contact
- Find a contact
- View, edit, or delete contact information
- Add a photo to a contact
- Add a ringtone to a contact
- Assign a speed dial to a contact
- Assign a reminder message to a contact
- Create a favorite
- Remove a contact from favorites
- Link a contact
- Unlink a contact
- Add a contact entry to the Launcher
- Get in touch with a contact
- Delete a contact
- Customize Contacts
- Manually synchronize Contacts with your online accounts
- Delete an online account from Contacts
- Send contacts
- Receive vCards
- Calendar
- How do I get events into Calendar?
- Layered calendars
- Use Calendar for the first time
- Create an event
- Enter the event location
- Schedule a repeating event
- Add an alarm to an event
- Customize event notification sounds
- Add a note to an event
- Create an all-day (untimed) event
- Change the Calendar display
- Move around in Calendar
- Quickly glimpse your schedule
- Delete an event
- Respond to an event reminder
- View meeting participants
- Customize Calendar
- Manually synchronize Calendar with your online accounts
- Delete an online account from Calendar
- Tasks
- Create a task list
- Create a task
- Set task priority, due date, and other details
- Check off a task
- View tasks that are due today
- Rename a task
- Sort a task list
- Reorder your tasks
- Set due dates for all tasks in a list
- Mark all tasks in a list completed/incomplete
- Hide or delete all completed tasks in a list
- Delete a task or a task list
- Memos
- Clock
- Calculator
- Contacts
- Photos, videos, and music
- Camera
- Photos
- Videos
- YouTube
- Music
- Get music onto your phone
- Listen to music
- Use music playback controls
- Return to Album Art view for the currently playing song from anywhere in the Music app
- Switch the Now Playing display
- Search for related songs or content
- Change the order of items in Playlist view
- Remove a song from Playlist view
- Delete a song
- Amazon MP3
- Web and wireless connections
- Wi-Fi
- What is a Wi-Fi connection?
- Why use a Wi-Fi connection?
- Are there different kinds of Wi-Fi networks?
- Turn Wi-Fi on/off
- Connect to a new open network
- Connect to a new secure network
- Connect to a previously used network
- Connect to a captive portal
- Disconnect from a network
- Put Wi-Fi to sleep when the screen is off
- Customize connection settings
- Palm mobile hotspot
- VPN
- Web
- Go to a website
- Go to a website using search
- Add a web search engine
- Open another browser
- Navigate a web page
- Use Flash content
- Add a web page to the Launcher
- Create a bookmark
- Open a bookmarked page
- Edit, reorder, or delete a bookmark
- Return to previously viewed web pages
- Use links on a web page
- Copy a picture from a web page
- Download files from the web
- Customize web browser settings
- Location Services
- Google Maps
- VZ NavigatorSM
- Bluetooth® wireless technology
- Use your phone as a modem
- Wi-Fi
- Documents
- Quickoffice® mobile office software
- Register Quickoffice software
- Set up Quickoffice to access files from an online collaborative tool
- Open a file
- Change the text display size in a Word document or Excel® spreadsheet
- Save a file with a new name
- Share a file
- View cell content in a spreadsheet
- Scroll rows or columns in a spreadsheet
- Switch among sheets in a spreadsheet
- Resize columns in a spreadsheet
- Switch among slides in a PowerPoint® slideshow
- Zoom into and pan a slide
- Update Quickoffice software
- Add, edit, or delete an online account in Quickoffice
- PDF View
- Quickoffice® mobile office software
- App Catalog
- Preferences
- Backup
- Date & Time
- Device Info
- View system information
- Rename your phone
- Restart your phone
- Erase data and reset your phone
- About the full erase options
- Run Quick Tests
- Run Interactive Tests
- Change default applications
- Use Certificate Manager
- Install a certificate from USB drive storage
- Install a certificate from an email attachment
- View certificate details
- Delete a certificate
- Regional Settings
- Screen & Lock
- Sounds & Ringtones
- Troubleshooting
- 6Ts: Six ways to get your Palm® Pre™ 2 phone working again
- For users of other Palm® devices
- Palm profile
- Creating your Palm profile: Is your phone ready for setup?
- Creating your Palm profile: Are you trying to use a profile from another phone?
- Creating your Palm profile: Are you having trouble creating a new profile?
- Creating your Palm profile: Unable to complete? Try this
- Having trouble logging in to your Palm profile?
- Battery
- Screen and performance
- Phone
- Signal strength is weak
- My phone doesn’t connect to the mobile network
- I see five bars in the signal-strength icon, but I still can’t connect to the network
- The person on the other end of the line hears an echo
- I hear my own voice echo
- My voice is too quiet on the other end
- I hear static or interference
- My phone seems to turn off by itself
- Hands-free devices
- Synchronization
- What is synchronization?
- How do I set up synchronization with an online account?
- I don’t want to sync calendar or contact information with my online account—just email
- I want to sync with Outlook or Palm® Desktop by ACCESS software on my computer
- I have an Exchange account at work, but my data is not being downloaded to my phone
- I entered the settings to sync with Exchange, but I can’t synchronize with my company’s Exchange server
- A notification tells me that ActiveSync encountered a problem on the server
- A notification tells me that there is not enough free memory to synchronize
- A notification tells me that the server could not be reached
- A notification tells me that ActiveSync encountered a problem with [item type] [item name]
- Sending and receiving data in Email, Messaging, and Web
- Messaging
- Wi-Fi
- Web
- Calendar and Contacts
- I haven’t entered any contacts or calendar events on my phone, but when I open those apps, I see entries
- My personal and work contact and calendar information is getting merged into a single view—I’d rather keep them separate
- I started entering a contact’s name in Card view or the Launcher, but I’m not seeing the person in the results
- Camera
- Photos, Videos, and Music
- Amazon MP3
- Transferring information to and from your computer
- I bought a song through Amazon MP3 and want to transfer it to my computer
- I copied files from my computer, but I can’t see or play them on my phone
- When I open the folder representing my phone from my computer, I see subfolders. Do I need to move my files into these folders?
- I can’t find the Media Sync button
- Backing up and restoring data
- Updates
- Transferring information from another Palm® webOS™ platform phone
- Third-party applications
- Making room on your phone
- Glossary of Terms
- Online accounts available for Palm® webOS™ phones
- Specifications
- Regulatory and Safety Information
- Index
250 Regulatory and Safety Information
In order to certify this unit for sale to the public, this unit has been tested for RF exposure
compliance at a qualified test laboratory and found to comply with the regulations regarding
exposure to RF Energy under the recommendations of the International Commission on
Non-Ionizing Radiation Protection (ICNIRP). The tests are preformed in positions and locations
as required by the FCC and IC for each model.
As SAR is measured utilizing the device's highest transmitting power, the actual SAR of this
device while operating is typically below that indicated below. This is due to automatic changes
to the power level of the device to ensure it only uses the minimum power required to
communicate with the network.
The SAR limit for mobile devices set by FCC/IC is 1.6 W/kg averaged over 1 gram of tissue for
the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists,
ankles, and feet).
The highest reported SAR values of the Palm
®
Pre™ 2 Phone are:
In order to comply with FCC and IC RF exposure safety guidelines, users MUST use one of the
following types of body-worn accessories:
1 A Palm
®
brand body-worn accessory that has been tested for (specific absorption rate) SAR
compliance and is intended for use with this product.
2 An body-worn accessory that contains NO metal (snaps, clips, etc.) and provides AT LEAST
0.6 in. (1.5 cm) of separation between the user's body and the unit.
Do NOT use the device in a manner such that it is in direct contact with the body (i.e., on the
lap or in a breast pocket). Such use will likely exceed the FCC RF safety exposure limits. See
fcc.gov/oet/rfsafety for more information on RF exposure safety.
To view the most recent SAR values of the Palm
®
Pre™ 2 phone, visit palm.com/sarevdo-pre.
Body-worn operation: Important safety information regarding radio frequency (RF) radiation
exposure: To ensure compliance with RF exposure guidelines the phone must be used with a
minimum of 0.6 in. (1.5 cm) separation from the body. Failure to observe these instructions
could result in your RF exposure exceeding the relevant guideline limits.
Limiting exposure to radio frequency (RF) fields: For individuals concerned about limiting
their exposure to RF fields, the World Health Organization (WHO) provides the following
advice:
Precautionary measures: Present scientific information does not indicate the need for any
special precautions for the use of mobile phones. If individuals are concerned, they might
choose to limit their own or their children's RF exposure by limiting the length of calls, or using
“hands-free” devices to keep mobile phones away from the head and body.
Further information on this subject can be obtained from the WHO home page who.int/
mediacentre/factsheets/fs193/en/index.html WHO Fact sheet 193: June 2000.
Hearing Aid Compatibility (HAC)
Using Your Phone With a Hearing Device: Your device has been tested for hearing aid
compatibility. Your Palm
®
Pre™ 2 phone has an M4 rating. For additional HAC information,
including the HAC rating of this product, please refer to palm.com/hacevdo-pre.
When some wireless phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are
more immune than others to this interference noise, and phones also vary in the amount of
interference they generate. The wireless telephone industry has developed ratings for some of
their mobile phones, to assist hearing-device users in finding phones that may be compatible
with their hearing devices. Not all phones have been rated. Phones that have been rated have a
label on the box.
These ratings are not guarantees. Results will vary, depending on the level of immunity of your
hearing device and the degree of your hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the
phone with your hearing device is the best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference with hearing devices than phones that are not labeled. M4 is the better/higher of
the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with
a hearing device's telecoil (“T switch” or “Telephone Switch”) than unrated phones. T4 is the
better/higher of the two ratings.
The more immune your hearing aid device is, the less likely you are to experience interference
noise from your wireless phone. Hearing aid devices should have ratings similar to those of
phones. Ask your hearing health care professional for the rating of your hearing aid. Add the
rating of your hearing aid and your phone to determine probable usability:
• Any combined rating equal to or greater than six offers the best use.
• Any combined rating equal to five is considered normal use.
• Any combined rating equal to four is considered usable.
Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for
“best use.” This is synonymous for T ratings.
Palm further suggests that you experiment with multiple phones (even those not labeled M3/
T3 or M4/T4) while in the store to find the one that works best with your hearing aid device. If
you experience interference or find the quality of service unsatisfactory after purchasing your
device, promptly return it to the store within 30 days of purchase. With the Palm 30-day
Risk-Free Guarantee, you may return the device within 30 days of purchase for a full refund, and
you will only be responsible for charges based on your actual usage.
Table 1 . SA R Values
Maximum 1g SAR values (W/kg) FCC
Head 0.962
Body 1.04