User manual
Table Of Contents
- Contents
- Welcome
- Basics
- Just Type
- Work with applications
- Open applications
- Work with applications
- Go up one level in an app (back gesture)
- Display all open applications (Card view)
- Work with stacked cards
- Move among cards and stacks
- Reorder/stack single cards
- Reorder a card within a stack
- Close an application
- Line up your favorite applications in Quick Launch
- Reorder Quick Launch icons
- Reorder Launcher icons
- Add a Launcher page
- Reorder Launcher pages
- Rename a Launcher page
- Delete a Launcher page
- Delete an application
- Use the menus
- Enter and save information
- Use the keyboard
- Enter uppercase letters
- Enter alternate keyboard characters
- Enter passwords
- Enter characters from the symbols table
- Symbols and accented characters
- Enter information in a field
- Work with the Text Assist feature
- Customize Text Assist settings
- Edit the user dictionary
- Cut, copy, and paste information
- Use the Copy All or Select All feature
- Select items in a list
- Save information
- Create and work with favorites
- Manage online accounts
- View and work with notifications
- Copy files and sync your personal data
- Phone
- Make calls
- Dial by contact name using Just Type
- Dial using the onscreen dial pad
- Dial using the keyboard
- Dial a favorite
- Dial using a speed dial
- Dial by contact name in the Phone application
- Redial the last number dialed
- Dial a Skype contact
- Use Skype to dial an international number
- Dial your national emergency number
- Dial from another application
- Receive calls
- Use voicemail
- What can I do during a call?
- What’s my number?
- View your call history
- Work with favorites
- Save a phone number to Contacts
- Use a phone headset
- Customize phone settings
- Turn contact match display on/off
- Turn the international dialing auto-prefix feature on/off
- Set your international dialing method
- Sign in to or create a Skype account
- Set permissions for incoming Skype calls
- Set DTMF tone length
- Use dialing shortcuts
- Set roaming and data usage preferences
- Turn TTY/TDD on/off
- Make calls
- Email, text, multimedia, and instant messaging
- Email
- How do I send and receive email on my phone?
- Merged inboxes in Email
- Set up email
- Set up email: Microsoft Exchange
- Set up email when automatic setup fails
- Enter advanced account settings
- Turn new email notifications on/off
- Change account login settings
- Rename an account
- Delete an email account
- Create and send an email message
- Format email text
- Add attachments to a message
- Save a message as a draft
- Receive and read email messages
- Open email attachments
- Save attachments
- Save or share an inline image
- Add a contact from an email message
- View a contact from an email message
- Search for an email message
- Reply to a message
- Forward a message
- Copy messages
- Move a message to another folder
- Mark a message as read or unread
- Mark all messages in a folder as read
- Flag or unflag a message
- Show or hide message header details
- Delete a message
- Add a signature to outgoing messages
- View mail folders
- Sort email in a folder
- Add an email folder as a favorite
- Set email preferences
- Reorder accounts
- Reply to meeting invitations
- Send email messages from within another application
- Messaging
- What kinds of messages can I send and receive?
- Work with conversations
- Switch between messaging accounts in a conversation
- Dial a number from a conversation
- Switch between Conversations view and Buddies view
- Create and send a text or multimedia message
- Use emoticons in a message
- Receive and view text and multimedia messages
- Add a contact from a text or multimedia message
- Forward a message
- Copy messages
- View a contact’s information from a message
- Dial a number from a message
- Delete a message
- Delete a conversation
- Block a message sender
- Turn automatic download of multimedia messages on or off
- Turn delivery receipts on/off
- Set up an instant messaging (IM) account
- Create a Skype account
- Sign in to an IM account
- Chat with a group
- Sign out of an IM account
- Send and receive IM messages
- Add a buddy
- Receive a buddy request
- Show/hide buddies in a group
- Delete a buddy
- Change your online status
- Change your custom message
- Change your IM account username and password
- Delete an IM account
- Customize messaging notifications
- Email
- Contacts, Calendar, and other personal information
- Contacts
- How do I add names and other info into Contacts?
- Linked contacts
- Use Contacts for the first time
- Create a contact
- Find a contact
- View, edit, or delete contact information
- Add a photo to a contact
- Add a ringtone to a contact
- Assign a speed dial to a contact
- Assign a reminder message to a contact
- Create a favorite
- Remove a contact from favorites
- Link a contact
- Unlink a contact
- Add a contact entry to the Launcher
- Get in touch with a contact
- Delete a contact
- Customize Contacts
- Manually synchronize Contacts with your online accounts
- Delete an online account from Contacts
- Send contacts
- Receive vCards
- Calendar
- How do I get events into Calendar?
- Layered calendars
- Use Calendar for the first time
- Create an event
- Enter the event location
- Schedule a repeating event
- Add an alarm to an event
- Customize event notification sounds
- Add a note to an event
- Create an all-day (untimed) event
- Change the Calendar display
- Move around in Calendar
- Quickly glimpse your schedule
- Delete an event
- Respond to an event reminder
- View meeting participants
- Customize Calendar
- Manually synchronize Calendar with your online accounts
- Delete an online account from Calendar
- Tasks
- Create a task list
- Create a task
- Set task priority, due date, and other details
- Check off a task
- View tasks that are due today
- Rename a task
- Sort a task list
- Reorder your tasks
- Set due dates for all tasks in a list
- Mark all tasks in a list completed/incomplete
- Hide or delete all completed tasks in a list
- Delete a task or a task list
- Memos
- Clock
- Calculator
- Contacts
- Photos, videos, and music
- Camera
- Photos
- Videos
- YouTube
- Music
- Get music onto your phone
- Listen to music
- Use music playback controls
- Return to Album Art view for the currently playing song from anywhere in the Music app
- Switch the Now Playing display
- Search for related songs or content
- Change the order of items in Playlist view
- Remove a song from Playlist view
- Delete a song
- Amazon MP3
- Web and wireless connections
- Wi-Fi
- What is a Wi-Fi connection?
- Why use a Wi-Fi connection?
- Are there different kinds of Wi-Fi networks?
- Turn Wi-Fi on/off
- Connect to a new open network
- Connect to a new secure network
- Connect to a previously used network
- Connect to a captive portal
- Disconnect from a network
- Put Wi-Fi to sleep when the screen is off
- Customize connection settings
- Palm mobile hotspot
- VPN
- Web
- Go to a website
- Go to a website using search
- Add a web search engine
- Open another browser
- Navigate a web page
- Use Flash content
- Add a web page to the Launcher
- Create a bookmark
- Open a bookmarked page
- Edit, reorder, or delete a bookmark
- Return to previously viewed web pages
- Use links on a web page
- Copy a picture from a web page
- Download files from the web
- Customize web browser settings
- Location Services
- Google Maps
- VZ NavigatorSM
- Bluetooth® wireless technology
- Use your phone as a modem
- Wi-Fi
- Documents
- Quickoffice® mobile office software
- Register Quickoffice software
- Set up Quickoffice to access files from an online collaborative tool
- Open a file
- Change the text display size in a Word document or Excel® spreadsheet
- Save a file with a new name
- Share a file
- View cell content in a spreadsheet
- Scroll rows or columns in a spreadsheet
- Switch among sheets in a spreadsheet
- Resize columns in a spreadsheet
- Switch among slides in a PowerPoint® slideshow
- Zoom into and pan a slide
- Update Quickoffice software
- Add, edit, or delete an online account in Quickoffice
- PDF View
- Quickoffice® mobile office software
- App Catalog
- Preferences
- Backup
- Date & Time
- Device Info
- View system information
- Rename your phone
- Restart your phone
- Erase data and reset your phone
- About the full erase options
- Run Quick Tests
- Run Interactive Tests
- Change default applications
- Use Certificate Manager
- Install a certificate from USB drive storage
- Install a certificate from an email attachment
- View certificate details
- Delete a certificate
- Regional Settings
- Screen & Lock
- Sounds & Ringtones
- Troubleshooting
- 6Ts: Six ways to get your Palm® Pre™ 2 phone working again
- For users of other Palm® devices
- Palm profile
- Creating your Palm profile: Is your phone ready for setup?
- Creating your Palm profile: Are you trying to use a profile from another phone?
- Creating your Palm profile: Are you having trouble creating a new profile?
- Creating your Palm profile: Unable to complete? Try this
- Having trouble logging in to your Palm profile?
- Battery
- Screen and performance
- Phone
- Signal strength is weak
- My phone doesn’t connect to the mobile network
- I see five bars in the signal-strength icon, but I still can’t connect to the network
- The person on the other end of the line hears an echo
- I hear my own voice echo
- My voice is too quiet on the other end
- I hear static or interference
- My phone seems to turn off by itself
- Hands-free devices
- Synchronization
- What is synchronization?
- How do I set up synchronization with an online account?
- I don’t want to sync calendar or contact information with my online account—just email
- I want to sync with Outlook or Palm® Desktop by ACCESS software on my computer
- I have an Exchange account at work, but my data is not being downloaded to my phone
- I entered the settings to sync with Exchange, but I can’t synchronize with my company’s Exchange server
- A notification tells me that ActiveSync encountered a problem on the server
- A notification tells me that there is not enough free memory to synchronize
- A notification tells me that the server could not be reached
- A notification tells me that ActiveSync encountered a problem with [item type] [item name]
- Sending and receiving data in Email, Messaging, and Web
- Messaging
- Wi-Fi
- Web
- Calendar and Contacts
- I haven’t entered any contacts or calendar events on my phone, but when I open those apps, I see entries
- My personal and work contact and calendar information is getting merged into a single view—I’d rather keep them separate
- I started entering a contact’s name in Card view or the Launcher, but I’m not seeing the person in the results
- Camera
- Photos, Videos, and Music
- Amazon MP3
- Transferring information to and from your computer
- I bought a song through Amazon MP3 and want to transfer it to my computer
- I copied files from my computer, but I can’t see or play them on my phone
- When I open the folder representing my phone from my computer, I see subfolders. Do I need to move my files into these folders?
- I can’t find the Media Sync button
- Backing up and restoring data
- Updates
- Transferring information from another Palm® webOS™ platform phone
- Third-party applications
- Making room on your phone
- Glossary of Terms
- Online accounts available for Palm® webOS™ phones
- Specifications
- Regulatory and Safety Information
- Index
254 Regulatory and Safety Information
Phone heating: Your phone may become warm during charging and during normal use.
Accessories: Use only approved accessories. Do not connect with incompatible products or
accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact
or short-circuit the battery terminals.
Connection to a car: Seek professional advice when connecting a phone interface to the
vehicle electrical system.
Faulty and damaged products: Do not attempt to disassemble the phone or its accessory.
Only qualified personnel must service or repair the phone or its accessory. If your phone or its
accessory has been submerged in water, punctured, or subjected to a severe fall, do not use it
until you have taken it to be checked at an authorized service center.
Interference in cars and to other Electronic Devices: Please note that because of possible
interference to electronic equipment, some vehicle manufacturers forbid the use of mobile
phones in their vehicles unless a hands-free kit with an external antenna is included in the
installation. RF energy may affect improperly installed or inadequately shielded electronic
operating and entertainment systems in motor vehicles. Check with the manufacturer or
representative to determine if these systems are adequately shielded from external RF energy.
Also check with the manufacturer of any equipment that has been added to the vehicle.
Driving Safety
Driving Safety Tips Overview
Always obey all laws and regulations on the use of the phone in your driving area.
Safety–Your most important call. The Wireless Industry reminds you to use your phone safely
when driving.
1 Get to know your phone and its features, such as speed-dial and redial.
2 Use a hands-free device where it is allowed. In some areas, you may not use your phone
while driving even with a hands-free accessory.
3 Position your phone within easy reach.
4 Let the person you are speaking to know you are driving; if necessary, suspend the call in
heavy traffic or hazardous weather conditions.
5 Do not take notes, look up phone numbers, read/write email, or surf the Internet while
driving.
6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before
pulling into traffic.
7 Do not engage in stressful or emotional conversations that may divert your attention from
the road.
8 Dial your national emergency number to report serious emergencies. This is a free call from
your phone.
9 Use your phone to help others in emergencies.
10 Call roadside assistance or a special non-emergency wireless number when necessary.
Driving Safety Tip Details
1 Get to know your phone and its features such as speed-dial and redial. Carefully read your
instruction manual and learn to take advantage of valuable features most phone models
offer, including automatic redial and memory dial. Also, work to memorize the phone
keyboard so you can use the speed-dial function without taking your attention off the road.
2 Use a hands-free device. A number of hands-free phone accessories are readily available
today. Whether you choose an installed mounted device for your phone or a speakerphone
accessory, take advantage of these devices. If driving while using a phone is permitted in
your area, we recommend using a phone headset or a hands-free car kit (sold separately).
However, be aware that use of a headset that covers both ears impairs your ability to hear
other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may
create a serious hazard to you and/or others, and may be illegal. If you must use a stereo
headset while driving, place a speaker in only one ear. Leave the other ear free to hear
outside noises, and do so only if it is legal and you can do so safely.
3 Make sure you place your phone within easy reach and where you can grab it without
removing your eyes from the road. If you get an incoming call at an inconvenient time, let
your voicemail answer it for you.
4 Suspend conversations during hazardous driving conditions or situations. Let the person you
are speaking to know you are driving; if necessary, suspend the call in heavy traffic or
hazardous weather conditions. Rain, sleet, snow, and ice can be hazardous, but so is heavy
traffic. As a driver, your first responsibility is to pay attention to the road.
5 Do not take notes, look up phone numbers, read/write email, or surf the Internet while
driving. If you are reading an address book or business card while driving a car, or writing a
to-do list, then you are not watching where you are going. It's common sense. Do not get
caught in a dangerous situation because you are reading or writing and not paying attention
to the road or nearby vehicles.
6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before
pulling into traffic. Try to plan your calls before you begin your trip, or attempt to schedule
your calls with times you may be temporarily stopped or otherwise stationary. But if you
need to dial while driving, follow this simple tip: dial only a few numbers, check the road and
your mirrors, then continue.
7 Do not engage in stressful or emotional conversations that may be distracting. Stressful or
emotional conversations and driving do not mix—they are distracting and even dangerous
when you are behind the wheel. Make people you are talking with aware you are driving and
if necessary, suspend phone conversations which have the potential to divert your attention
from the road.
8 Use your phone to call for help. Your phone is one of the greatest tools you can own to
protect yourself and your family in dangerous situations-with your phone at your side, help is
only three numbers away. Dial your national emergency number in the case of fire, traffic
accident, road hazard, or medical emergencies. Remember, your national emergency
number is a free call on your phone.
9 Use your phone to help others in emergencies. If you see an auto accident, crime in progress,
or other serious emergency where lives are in danger, call your national emergency number,
as you would want others to do for you.
10 Call roadside assistance or a special wireless non-emergency assistance number when
necessary. Certain situations you encounter while driving may require attention, but are not
urgent enough to merit a call to your national emergency number. But you can still use your