User manual

ManualsBrandsPalm ManualsMobile PhonesPre 2 (Verizon Wireless)

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Table Of Contents

Contents
Welcome
- Your Palm® Pre™ 2 phone
- What’s in the box?
  - Hardware
  - Print material
- Where can I learn more?
Basics
- Get to know your phone
- Set up your phone
- Charge the battery
  - Maximizing battery life
- Turn the phone on/off
- Use gestures: tap, swipe, drag, flick, pinch
- Update the Palm® webOSTM operating system
  - Respond to a system software notification
  - Manually check for system updates
Just Type
- Just Type overview
- Get in touch with a contact
- Search the web
- Find information in an application on your phone
- Create a new item such as a message or memo
- Open an application
  - Use application keywords
- Customize Just Type
Work with applications
- Open applications
- Work with applications
- Use the menus
  - Open the application menu
  - Open the connection menu
- Enter and save information
- Create and work with favorites
- Manage online accounts
  - Use the Accounts application to set up an online account
  - Use the Accounts application to edit or delete an online account
- View and work with notifications
Copy files and sync your personal data
- Copy files between your phone and your computer
- Overview: Get your personal data onto your phone
- Transfer data from an old phone
- Export data from a desktop organizer on your computer
  - About the Data Transfer Assistant (DTA)
- Get data from an online account in the cloud
- Sync your desktop organizer and your phone
  - Sync directly with your desktop organizer
  - Sync your desktop organizer to Google, and Google to your phone
Phone
- Make calls
- Receive calls
- Use voicemail
  - Set up voicemail
  - Listen to voicemail messages
- What can I do during a call?
- What’s my number?
- View your call history
- Work with favorites
- Save a phone number to Contacts
- Use a phone headset
  - Use a wired headset
  - Set up and use a Bluetooth® hands-free device
- Customize phone settings
Email, text, multimedia, and instant messaging
- Email
- Messaging
Contacts, Calendar, and other personal information
- Contacts
- Calendar
- Tasks
- Memos
- Clock
- Calculator
  - Perform calculations
  - Calculator buttons
- Facebook
  - Install Facebook
Photos, videos, and music
- Camera
  - Take a picture
  - Review pictures
- Photos
- Videos
- YouTube
- Music
- Amazon MP3
Web and wireless connections
- Wi-Fi
- Palm mobile hotspot
- VPN
- Web
- Location Services
- Google Maps
- VZ NavigatorSM
- Bluetooth® wireless technology
- Use your phone as a modem
Documents
- Quickoffice® mobile office software
- PDF View
App Catalog
- Browse applications in App Catalog
- Download a free application
- Buy an application
- Manage applications
- Update a downloaded application from a notification
- Manually check for application updates
- Set up a billing account
- Update or delete a billing account
Preferences
- Backup
- Date & Time
- Device Info
- Regional Settings
  - Language
  - Formats
- Screen & Lock
- Sounds & Ringtones
Troubleshooting
- 6Ts: Six ways to get your Palm® Pre™ 2 phone working again
  - Introduction
  - T1. Throw all open applications off the top of the screen
  - T2. Turn your phone completely off and on
  - T3. Triple-toggle to restart
  - T4. Top off the battery
  - T5. Take out the battery
  - T6. Connect your phone to your computer and reinstall webOS software
- For users of other Palm® devices
  - I want to transfer my data from my computer
- Palm profile
  - Creating your Palm profile: Is your phone ready for setup?
  - Creating your Palm profile: Are you trying to use a profile from another phone?
  - Creating your Palm profile: Are you having trouble creating a new profile?
  - Creating your Palm profile: Unable to complete? Try this
  - Having trouble logging in to your Palm profile?
- Battery
  - I can’t charge the battery
  - I need to replace the battery
  - I can’t get my screen to turn on after removing and replacing the battery
  - I can't get the back cover off
  - I can’t get the back cover on
- Screen and performance
  - The screen appears blank
  - An application is not responding to taps
  - Applications are running slowly
  - My gestures in the gesture area aren’t working
  - There are small icons in the lower-right corner of the screen
- Phone
  - Signal strength is weak
  - My phone doesn’t connect to the mobile network
  - I see five bars in the signal-strength icon, but I still can’t connect to the network
  - The person on the other end of the line hears an echo
  - I hear my own voice echo
  - My voice is too quiet on the other end
  - I hear static or interference
  - My phone seems to turn off by itself
- Hands-free devices
  - I can’t make or receive calls using a Bluetooth® hands-free device
  - I lost the connection between my phone and my Bluetooth headset
  - I hear static or interference when using my hands-free device
  - Some features of my hands-free device don’t work with my phone
- Synchronization
  - What is synchronization?
  - How do I set up synchronization with an online account?
  - I don’t want to sync calendar or contact information with my online account—just email
  - I want to sync with Outlook or Palm® Desktop by ACCESS software on my computer
  - I have an Exchange account at work, but my data is not being downloaded to my phone
  - I entered the settings to sync with Exchange, but I can’t synchronize with my company’s Exchange server
  - A notification tells me that ActiveSync encountered a problem on the server
  - A notification tells me that there is not enough free memory to synchronize
  - A notification tells me that the server could not be reached
  - A notification tells me that ActiveSync encountered a problem with [item type] [item name]
- Sending and receiving data in Email, Messaging, and Web
  - I can’t tell if data services are available
- Email
  - I have problems using my account
  - I have problems sending and receiving email
  - I have problems sending email (IMAP and POP accounts)
  - After I receive messages, older messages disappear from my Inbox
- Messaging
  - I can’t send or receive text or multimedia messages
- Wi-Fi
  - I am trying to connect my phone to my Wi-Fi network and need to find the phone’s MAC address
- Web
  - My phone won’t connect to the Internet
  - I can’t access a page
  - An image or map is too small on my screen
  - A secure site refuses to permit a transaction
- Calendar and Contacts
  - I haven’t entered any contacts or calendar events on my phone, but when I open those apps, I see entries
  - My personal and work contact and calendar information is getting merged into a single view—I’d rather keep them separate
  - I started entering a contact’s name in Card view or the Launcher, but I’m not seeing the person in the results
- Camera
- Photos, Videos, and Music
  - I cannot see the album art for my music files or the thumbnail images for my videos
- Amazon MP3
  - I bought a song from Amazon MP3, but it isn’t showing up on my phone
- Transferring information to and from your computer
  - I bought a song through Amazon MP3 and want to transfer it to my computer
  - I copied files from my computer, but I can’t see or play them on my phone
  - When I open the folder representing my phone from my computer, I see subfolders. Do I need to move my files into these folders?
  - I can’t find the Media Sync button
- Backing up and restoring data
  - I need to reset my phone but don’t understand the difference among the erase options
  - How do I get my data back after a full or partial erase?
  - I want to do a full erase, but the screen is cracked or doesn’t respond to taps
  - My bookmarks were restored, but the thumbnail icon is not displaying
- Updates
  - I dismissed a system update notification, and now I don’t know how to get the update on my phone
  - My phone froze while I was downloading or installing a system update
- Transferring information from another Palm® webOS™ platform phone
  - I want to get files off my old webOS phone, but the screen is cracked or doesn’t respond to taps, so I can’t access USB Drive mode
- Third-party applications
  - Getting more help
- Making room on your phone
Glossary of Terms
Online accounts available for Palm® webOS™ phones
Specifications
Regulatory and Safety Information
Index
- Numerics
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- X
- Y
- Z

Index 259

Facebook status 137

Google Maps from

175

memos from

133

messages from

tasks from

129

YouTube from

149

CDMA Roaming

certificates

160, 205–206

Change Login Settings option

Change Wallpaper option

207

character searches

characters

charger

charging dock

charging the battery

17–18, 215,

220

chat rooms. See conversations

children, safety of

252

Cisco AnyConnect VPN profile

165

Clear Cache option

173

Clear Call History command

Clear Cookies option

173

Clear History option

172

Clock application

134–136

cloud

51, 57, 58, 60

colors

for calendar entries

122

for email message text

90, 94

for memos

133

for message backgrounds

102

columns, resizing

186

compatibility information

77, 221,

225, 227

conference calls

67, 69, 72

connected devices

164

connection menu

45, 239

connections

Bluetooth device

77, 179, 181

corporate servers and

229

Internet

157

network settings for

158

online address books and

110

phone calls and

roaming and

timing out

230

transferring files and

142, 153

troubleshooting

226, 232

TTY/TDD devices and

VPN profile

166

Wi-Fi

159–160, 161

connectivity specifications

246

connectors

12, 246

contact header

114

contact lists

92, 119

contact matches

65, 66, 78

contacts

110–120

adding

92, 101, 110, 112

backup summary

198, 199

car kits and

77, 120

default account

119

deleting

118

dialing by

66, 98

displaying

74, 102, 113, 115, 116

editing

73, 113, 115, 116

exporting

110, 217

Facebook

112

favorite

74–76, 116

getting in touch with

117

getting started with

111

Just Type for

Launcher icons for

117

linked

111, 116, 240

112

phone numbers for

photos for

114, 143

preferences for

118–120

reminders for

115

ringtones for

115, 211

saving information for

92, 101,

112

searching

78, 113

selecting

Skype

51, 67, 79

speed dials for

115

synchronizing

110, 111, 120, 122,

228

text messages and

troubleshooting

233

unlinking

116

vCards and

110, 121

Contacts application

110–120, 199

continuous burst mode

140

conversations

97–98, 102