User manual
Table Of Contents
- Contents
- Welcome
- Basics
- Just Type
- Work with applications
- Open applications
- Work with applications
- Go up one level in an app (back gesture)
- Display all open applications (Card view)
- Work with stacked cards
- Move among cards and stacks
- Reorder/stack single cards
- Reorder a card within a stack
- Close an application
- Line up your favorite applications in Quick Launch
- Reorder Quick Launch icons
- Reorder Launcher icons
- Add a Launcher page
- Reorder Launcher pages
- Rename a Launcher page
- Delete a Launcher page
- Delete an application
- Use the menus
- Enter and save information
- Use the keyboard
- Enter uppercase letters
- Enter alternate keyboard characters
- Enter passwords
- Enter characters from the symbols table
- Symbols and accented characters
- Enter information in a field
- Work with the Text Assist feature
- Customize Text Assist settings
- Edit the user dictionary
- Cut, copy, and paste information
- Use the Copy All or Select All feature
- Select items in a list
- Save information
- Create and work with favorites
- Manage online accounts
- View and work with notifications
- Copy files and sync your personal data
- Phone
- Make calls
- Dial by contact name using Just Type
- Dial using the onscreen dial pad
- Dial using the keyboard
- Dial a favorite
- Dial using a speed dial
- Dial by contact name in the Phone application
- Redial the last number dialed
- Dial a Skype contact
- Use Skype to dial an international number
- Dial your national emergency number
- Dial from another application
- Receive calls
- Use voicemail
- What can I do during a call?
- What’s my number?
- View your call history
- Work with favorites
- Save a phone number to Contacts
- Use a phone headset
- Customize phone settings
- Turn contact match display on/off
- Turn the international dialing auto-prefix feature on/off
- Set your international dialing method
- Sign in to or create a Skype account
- Set permissions for incoming Skype calls
- Set DTMF tone length
- Use dialing shortcuts
- Set roaming and data usage preferences
- Turn TTY/TDD on/off
- Make calls
- Email, text, multimedia, and instant messaging
- Email
- How do I send and receive email on my phone?
- Merged inboxes in Email
- Set up email
- Set up email: Microsoft Exchange
- Set up email when automatic setup fails
- Enter advanced account settings
- Turn new email notifications on/off
- Change account login settings
- Rename an account
- Delete an email account
- Create and send an email message
- Format email text
- Add attachments to a message
- Save a message as a draft
- Receive and read email messages
- Open email attachments
- Save attachments
- Save or share an inline image
- Add a contact from an email message
- View a contact from an email message
- Search for an email message
- Reply to a message
- Forward a message
- Copy messages
- Move a message to another folder
- Mark a message as read or unread
- Mark all messages in a folder as read
- Flag or unflag a message
- Show or hide message header details
- Delete a message
- Add a signature to outgoing messages
- View mail folders
- Sort email in a folder
- Add an email folder as a favorite
- Set email preferences
- Reorder accounts
- Reply to meeting invitations
- Send email messages from within another application
- Messaging
- What kinds of messages can I send and receive?
- Work with conversations
- Switch between messaging accounts in a conversation
- Dial a number from a conversation
- Switch between Conversations view and Buddies view
- Create and send a text or multimedia message
- Use emoticons in a message
- Receive and view text and multimedia messages
- Add a contact from a text or multimedia message
- Forward a message
- Copy messages
- View a contact’s information from a message
- Dial a number from a message
- Delete a message
- Delete a conversation
- Block a message sender
- Turn automatic download of multimedia messages on or off
- Turn delivery receipts on/off
- Set up an instant messaging (IM) account
- Create a Skype account
- Sign in to an IM account
- Chat with a group
- Sign out of an IM account
- Send and receive IM messages
- Add a buddy
- Receive a buddy request
- Show/hide buddies in a group
- Delete a buddy
- Change your online status
- Change your custom message
- Change your IM account username and password
- Delete an IM account
- Customize messaging notifications
- Email
- Contacts, Calendar, and other personal information
- Contacts
- How do I add names and other info into Contacts?
- Linked contacts
- Use Contacts for the first time
- Create a contact
- Find a contact
- View, edit, or delete contact information
- Add a photo to a contact
- Add a ringtone to a contact
- Assign a speed dial to a contact
- Assign a reminder message to a contact
- Create a favorite
- Remove a contact from favorites
- Link a contact
- Unlink a contact
- Add a contact entry to the Launcher
- Get in touch with a contact
- Delete a contact
- Customize Contacts
- Manually synchronize Contacts with your online accounts
- Delete an online account from Contacts
- Send contacts
- Receive vCards
- Calendar
- How do I get events into Calendar?
- Layered calendars
- Use Calendar for the first time
- Create an event
- Enter the event location
- Schedule a repeating event
- Add an alarm to an event
- Customize event notification sounds
- Add a note to an event
- Create an all-day (untimed) event
- Change the Calendar display
- Move around in Calendar
- Quickly glimpse your schedule
- Delete an event
- Respond to an event reminder
- View meeting participants
- Customize Calendar
- Manually synchronize Calendar with your online accounts
- Delete an online account from Calendar
- Tasks
- Create a task list
- Create a task
- Set task priority, due date, and other details
- Check off a task
- View tasks that are due today
- Rename a task
- Sort a task list
- Reorder your tasks
- Set due dates for all tasks in a list
- Mark all tasks in a list completed/incomplete
- Hide or delete all completed tasks in a list
- Delete a task or a task list
- Memos
- Clock
- Calculator
- Contacts
- Photos, videos, and music
- Camera
- Photos
- Videos
- YouTube
- Music
- Get music onto your phone
- Listen to music
- Use music playback controls
- Return to Album Art view for the currently playing song from anywhere in the Music app
- Switch the Now Playing display
- Search for related songs or content
- Change the order of items in Playlist view
- Remove a song from Playlist view
- Delete a song
- Amazon MP3
- Web and wireless connections
- Wi-Fi
- What is a Wi-Fi connection?
- Why use a Wi-Fi connection?
- Are there different kinds of Wi-Fi networks?
- Turn Wi-Fi on/off
- Connect to a new open network
- Connect to a new secure network
- Connect to a previously used network
- Connect to a captive portal
- Disconnect from a network
- Put Wi-Fi to sleep when the screen is off
- Customize connection settings
- Palm mobile hotspot
- VPN
- Web
- Go to a website
- Go to a website using search
- Add a web search engine
- Open another browser
- Navigate a web page
- Use Flash content
- Add a web page to the Launcher
- Create a bookmark
- Open a bookmarked page
- Edit, reorder, or delete a bookmark
- Return to previously viewed web pages
- Use links on a web page
- Copy a picture from a web page
- Download files from the web
- Customize web browser settings
- Location Services
- Google Maps
- VZ NavigatorSM
- Bluetooth® wireless technology
- Use your phone as a modem
- Wi-Fi
- Documents
- Quickoffice® mobile office software
- Register Quickoffice software
- Set up Quickoffice to access files from an online collaborative tool
- Open a file
- Change the text display size in a Word document or Excel® spreadsheet
- Save a file with a new name
- Share a file
- View cell content in a spreadsheet
- Scroll rows or columns in a spreadsheet
- Switch among sheets in a spreadsheet
- Resize columns in a spreadsheet
- Switch among slides in a PowerPoint® slideshow
- Zoom into and pan a slide
- Update Quickoffice software
- Add, edit, or delete an online account in Quickoffice
- PDF View
- Quickoffice® mobile office software
- App Catalog
- Preferences
- Backup
- Date & Time
- Device Info
- View system information
- Rename your phone
- Restart your phone
- Erase data and reset your phone
- About the full erase options
- Run Quick Tests
- Run Interactive Tests
- Change default applications
- Use Certificate Manager
- Install a certificate from USB drive storage
- Install a certificate from an email attachment
- View certificate details
- Delete a certificate
- Regional Settings
- Screen & Lock
- Sounds & Ringtones
- Troubleshooting
- 6Ts: Six ways to get your Palm® Pre™ 2 phone working again
- For users of other Palm® devices
- Palm profile
- Creating your Palm profile: Is your phone ready for setup?
- Creating your Palm profile: Are you trying to use a profile from another phone?
- Creating your Palm profile: Are you having trouble creating a new profile?
- Creating your Palm profile: Unable to complete? Try this
- Having trouble logging in to your Palm profile?
- Battery
- Screen and performance
- Phone
- Signal strength is weak
- My phone doesn’t connect to the mobile network
- I see five bars in the signal-strength icon, but I still can’t connect to the network
- The person on the other end of the line hears an echo
- I hear my own voice echo
- My voice is too quiet on the other end
- I hear static or interference
- My phone seems to turn off by itself
- Hands-free devices
- Synchronization
- What is synchronization?
- How do I set up synchronization with an online account?
- I don’t want to sync calendar or contact information with my online account—just email
- I want to sync with Outlook or Palm® Desktop by ACCESS software on my computer
- I have an Exchange account at work, but my data is not being downloaded to my phone
- I entered the settings to sync with Exchange, but I can’t synchronize with my company’s Exchange server
- A notification tells me that ActiveSync encountered a problem on the server
- A notification tells me that there is not enough free memory to synchronize
- A notification tells me that the server could not be reached
- A notification tells me that ActiveSync encountered a problem with [item type] [item name]
- Sending and receiving data in Email, Messaging, and Web
- Messaging
- Wi-Fi
- Web
- Calendar and Contacts
- I haven’t entered any contacts or calendar events on my phone, but when I open those apps, I see entries
- My personal and work contact and calendar information is getting merged into a single view—I’d rather keep them separate
- I started entering a contact’s name in Card view or the Launcher, but I’m not seeing the person in the results
- Camera
- Photos, Videos, and Music
- Amazon MP3
- Transferring information to and from your computer
- I bought a song through Amazon MP3 and want to transfer it to my computer
- I copied files from my computer, but I can’t see or play them on my phone
- When I open the folder representing my phone from my computer, I see subfolders. Do I need to move my files into these folders?
- I can’t find the Media Sync button
- Backing up and restoring data
- Updates
- Transferring information from another Palm® webOS™ platform phone
- Third-party applications
- Making room on your phone
- Glossary of Terms
- Online accounts available for Palm® webOS™ phones
- Specifications
- Regulatory and Safety Information
- Index
8Chapter1:Welcome
Yo u r Pa l m
®
Pre™ 2 phone
In one compact and indispensable device, you now have all of the following:
• An advanced wireless phone running the Palm
®
webOS™ platform
• A full suite of organizer applications: Contacts, Calendar, Memos, and
Ta s k s
• High-speed data transfer with EvDO (3G) and 1x support
• Wi-Fi capability
• A 5-megapixel digital camera
• GPS functionality
• Integrated text, multimedia, and instant messaging (IM)
• Tools to view and manage Microsoft Office and Adobe PDF files
• App Catalog, where you can download applications designed for your
phone; select from an ever-expanding list of applications
Yo u r Pa lm
®
Pre™ 2 phone puts Palm’s new multitasking, gesture-based
operating system, the Palm
®
webOS™ platform, inside a small, beautiful
device with a keyboard that you can slide out whenever you need it. Here
are a few highlights of your new phone.
Gestures: On your Pre 2 phone, you make calls, move around, and manage
your applications and info by making simple gestures either on the
touchscreen or in the gesture area directly beneath the screen. For more
information, see Use gestures: tap, swipe, drag, flick, pinch. Carry the
Gesture Guide (included in the box with your Pre 2 phone) around with you
and you’ll soon know all the gestures by heart.
Multitasking: You can have many applications open at once and easily
move among them. Go to the Launcher to open apps. See the lineup of your
open apps in Card view. Tap an app to bring it into the foreground and work
with it. For more information, see Open applications.
Just Type: Need to call Ed? Just slide out the keyboard and type ed. If he’s
listed in your Contacts, you can get his numbers from the search results. Tap
a number and you’ve made the call. Just Type works just as fast when you
need to search the web, find info in an application on your phone, start an
action such as creating an email message or memo, or update your status
on social networking sites such as Facebook or Twitter. For more
information, see Just Type.
The Palm
®
Synergy
TM
feature: The Palm
®
Synergy™ feature works in the
background to gather your information from the various online sources
where you keep it and then display that information in a single view on your
phone. You can access your info quickly without having to remember where
you stored it.
For example, suppose you have a Google account for personal email,
contacts, and calendar events, and an Exchange account for your corporate
email, contacts, and events. The Email, Contacts, and Calendar applications
on your Pre 2 phone all provide a view in which you can see information
from both of those accounts in one place—but even though the information
is brought into one view, the sources of that information are kept separate.
For more information, read about linked contacts, layered calendars, and the
single inbox for your email in Contacts, Calendar, and Email.
NOTE See Online accounts available for Palm
®
webOS™ phones for the current
list of online accounts that you can set up on your phone and for information about
the behavior of these accounts.
Thanks also to the Synergy feature, in the Messaging application, all your
conversations with the same person are grouped together in one chat-style
view. If you start an IM chat with Ed, for example, you can continue the
same conversation when Ed signs out of IM by sending him a text
message—and you can see it all in the same view. For more information, see
Messaging.
Sync: Your Pre 2 phone gives you synchronization without a cable. You can
sync with online services so that you can store and sync your info in online
accounts. For more information, see Get data from an online account in the
cloud.
Yo u r P a l m p rof i l e : When you set up your phone, you create a Palm profile
by entering a valid email address. Your profile gives you an account in which
to create and store contacts and calendar events. It also gives you access to