Windows Edition
Table Of Contents
- Treo™ 180g Communicator User Guide
- Windows Edition
- Contents
- Introduction to Your Treo™ 180g Communicator
- Getting to know your communicator
- Inserting the SIM card
- Charging the battery
- Turning your Treo on and off
- Using the stylus to get things done
- Elements of the communicator interface
- Customizing your communicator
- Using the headset
- Connecting the HotSync cable
- Using desktop software
- Entering Data in Your Communicator
- Using Graffiti writing to enter data
- Using the onscreen keyboard
- Using your computer keyboard
- Importing data
- Managing Your Applications
- Applications Overview
- Common Tasks
- Application Specific Tasks
- PhoneBook
- To change the PhoneBook view, do one of the following:
- Using the Speed Dial view
- Using the Dial Pad view
- Using the Contacts view
- Using the Call History view
- Using the Active Call view
- Forwarding calls
- Other ways to make a call
- PhoneBook menus
- Date Book Plus
- Scheduling an event
- Rescheduling an event
- Setting an alarm for an event
- Scheduling repeating or continuous events
- Changing the Date Book Plus view
- Working in Week View
- Working in Week View with Text
- Working in Month View
- Working in Year View
- Working in List View
- Spotting event conflicts
- Working with floating events
- Working with To Do items
- Using the Daily Journal
- Using templates
- Date Book Plus menus
- Blazer
- SMS Messaging
- To Do List
- Memo Pad
- Calculator
- CityTime
- Expense
- SIM Book
- SIM Services
- PhoneBook
- Setting Preferences for Your Communicator
- In the Preferences screens, you can do the following:
- Viewing Preferences
- Buttons Preferences
- Connection Preferences
- Digitizer Preferences
- Formats Preferences
- General Preferences
- Network Preferences and TCP/IP software
- Selecting a service
- Entering a user name
- Entering a password
- Selecting a connection
- Adding telephone settings
- Connecting to your service
- Creating additional service templates
- Adding detailed information to a service template
- Creating a login script
- Deleting a service template
- Network Preferences menu commands
- TCP/IP troubleshooting
- Owner Preferences
- Ringer Preferences
- ShortCuts Preferences
- Advanced HotSync® Operations
- Selecting HotSync setup options
- Customizing HotSync application settings
- IR HotSync operations
- Conducting a wireless HotSync operation
- Conducting a HotSync operation via a network
- Using File Link
- Creating a user profile
- Maintaining Your Communicator
- Troubleshooting Tips
- Creating a Custom Expense Report
- Non-ASCII Characters for Login Scripts
- Advanced Call Forwarding Options
- Other Product Information
- Index
Appendix B Page 215
Appendix B
Troubleshooting Tips
If you encounter a problem with your Treo™ 180g communicator:
■ Review this section to see if your problem is listed
■ Check our web site at www.handspring.com for the latest technical support information
Note: Thousands of third-party add-on applications have been written for Palm OS
®
devices.
Unfortunately, we are not able to support such a large number of third-party applications.
If you are having a problem with a third-party application, please contact the developer or
publisher of that software.
Software installation problems
Problem Solution
Palm™ Desktop software will
not install successfully.
Disable any anti-virus software, close any open applications or
utilities, and then perform the installation again.
If you are installing on a computer at your workplace, make
sure your System Administrator grants you the rights to install
software.
If you are still having problems installing the Handspring
software, try these steps:
1. Download the latest version of the software from the
Customer Support or Product Support section of
www.handspring.com.
2. Restart your computer in “safe mode.” In most versions of
Windows you can do this by pressing F8 on the keyboard
as the computer boots.
3. Install the file you downloaded in step 1. If the installation
finishes, restart your computer in the normal operating
mode and start using Palm Desktop software.