Windows Edition
Table Of Contents
- Treo™ 180g Communicator User Guide
- Windows Edition
- Contents
- Introduction to Your Treo™ 180g Communicator
- Getting to know your communicator
- Inserting the SIM card
- Charging the battery
- Turning your Treo on and off
- Using the stylus to get things done
- Elements of the communicator interface
- Customizing your communicator
- Using the headset
- Connecting the HotSync cable
- Using desktop software
- Entering Data in Your Communicator
- Using Graffiti writing to enter data
- Using the onscreen keyboard
- Using your computer keyboard
- Importing data
- Managing Your Applications
- Applications Overview
- Common Tasks
- Application Specific Tasks
- PhoneBook
- To change the PhoneBook view, do one of the following:
- Using the Speed Dial view
- Using the Dial Pad view
- Using the Contacts view
- Using the Call History view
- Using the Active Call view
- Forwarding calls
- Other ways to make a call
- PhoneBook menus
- Date Book Plus
- Scheduling an event
- Rescheduling an event
- Setting an alarm for an event
- Scheduling repeating or continuous events
- Changing the Date Book Plus view
- Working in Week View
- Working in Week View with Text
- Working in Month View
- Working in Year View
- Working in List View
- Spotting event conflicts
- Working with floating events
- Working with To Do items
- Using the Daily Journal
- Using templates
- Date Book Plus menus
- Blazer
- SMS Messaging
- To Do List
- Memo Pad
- Calculator
- CityTime
- Expense
- SIM Book
- SIM Services
- PhoneBook
- Setting Preferences for Your Communicator
- In the Preferences screens, you can do the following:
- Viewing Preferences
- Buttons Preferences
- Connection Preferences
- Digitizer Preferences
- Formats Preferences
- General Preferences
- Network Preferences and TCP/IP software
- Selecting a service
- Entering a user name
- Entering a password
- Selecting a connection
- Adding telephone settings
- Connecting to your service
- Creating additional service templates
- Adding detailed information to a service template
- Creating a login script
- Deleting a service template
- Network Preferences menu commands
- TCP/IP troubleshooting
- Owner Preferences
- Ringer Preferences
- ShortCuts Preferences
- Advanced HotSync® Operations
- Selecting HotSync setup options
- Customizing HotSync application settings
- IR HotSync operations
- Conducting a wireless HotSync operation
- Conducting a HotSync operation via a network
- Using File Link
- Creating a user profile
- Maintaining Your Communicator
- Troubleshooting Tips
- Creating a Custom Expense Report
- Non-ASCII Characters for Login Scripts
- Advanced Call Forwarding Options
- Other Product Information
- Index
Page 226 Troubleshooting Tips
Password problems
Technical support
If you cannot solve your problem after reviewing the sources listed at the beginning of this
appendix, check our web site www.handspring.com for the latest technical support information.
Before requesting support, please experiment a bit to reproduce and isolate the problem. When
you do contact support, please be ready to provide the following information:
■ The name and version of the operating system you are using
■ The actual error message or state you are experiencing
■ The steps you take to reproduce the problem
Problem Solution
I forgot the password, and my
communicator is not locked.
You can use Security to delete the password. If you do this,
your communicator deletes all entries marked as private. You
can, however, perform a HotSync operation
before
you delete
the password: the HotSync process backs up all entries,
whether or not they are marked private. In this case, the
following procedure restores your private entries and lets you
access them:
1. Use the Palm Desktop software and the cable to
synchronize your data.
2. Tap Forgotten Password in Security to remove the
password and delete all private records.
3. Perform a HotSync operation to synchronize your data
and restore the private records by transferring them from
your computer to your communicator.
I forgot the password and my
communicator is locked.
If you assign a password and lock your communicator, you
must perform a hard reset to continue using your
communicator. See page 213 for details.