User Guide ® Your Palm Treo 500v Smartphone ™
Intellectual property notices © 2007 Palm Inc. All rights reserved. Trademark, copyright, patent, and other intellectual property notices are set forth on page ii within Introducing Your Palm® Treo™ 500v Smartphone, which can be found in your smartphone package. Disclaimer and limitation of liability Palm Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm Inc.
Contents Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Your new smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Where to learn more . . . . . .
Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Customising phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Using the SIM toolkit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Chapter 5: Synchronising information . .
Chapter 9: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Synchronising your media files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Windows Media Player Mobile .
System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 System settings . . . . . . . . . . . . . .
CHAP TE R 1 Welcome Congratulations on the purchase of your Palm® Treo™ 500v smartphone! Benefits • Make and receive phone calls • Browse the web • Manage your contacts, calendar, and task list • • Receive and send corporate and personal email messages Use a Bluetooth® headset (sold separately) for hands-free operation 7
In this chapter Your new smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Your new smartphone In one compact and indispensable device— your new Palm® Treo™ 500v smartphone— you now have all of the following: not only a service contract but also a data service plan from your network operator. You may also need a specific data service plan to send and receive multimedia messages. Data speeds vary based on network availability and capacity. 1 CHAPTER WELCOME LOOK HERE: Don’t miss the helpful tips and cross-references given in these boxes.
CHAPTER 1 WELCOME • Introducing Your Palm® Treo™ 500v Smartphone • Windows Mobile Getting Started CD, which includes links to the following: • Desktop synchronisation software download (ActiveSync desktop software for Windows XP, Windows Mobile Device Center for Windows Vista) • You must have an activated wireless account (using a SIM card from your network operator) with data services.
Customer service from your network operator Corporate network support/your IT administrator For questions about your mobile account or features.
WELCOME CHAPTER 1 12 WHERE TO LEARN MORE
CHAP TE R 2 Setting up You’re about to discover the many things about your smartphone that will help you better manage your life and have fun, too. As you become more familiar with your smartphone, you’ll want to personalise the settings and add applications to make it uniquely yours. But first, follow these few easy steps to set up your smartphone and get it running.
In this chapter Palm Treo 500v smartphone overview. . . . . . . . . . . . . . . . . . . . . . . 15 Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 17 Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Setting up synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Palm Treo 500v smartphone overview 2 CHAPTER SETTING UP Front view Indicator light (visible when smartphone is charging) 5-way navigator with Centre button Right softkey Earpiece Back End Sync and charge connector Volume Side button Left softkey Lanyard connector Home Phone/Send Headset jack Microphone PALM TREO 500V SMARTPHONE OVERVIEW 15
CHAPTER 2 SETTING UP Be careful not to scratch or crush your smartphone screen. Do not store it in a place where other items might damage it. TIP Pressing and holding the Side button opens Internet Explorer Mobile (see Browsing the web). DID YOU KNOW? TIP To connect a lanyard (sold separately), remove the battery door, connect the lanyard, and then replace the battery door.
IMPORTANT The smartphone speaker includes a large magnet, so be sure not to store your smartphone near credit cards or other items that could be demagnetised. Top view and voicemail access number. To use your smartphone’s phone, email, or web features, you need to insert a SIM card. If a SIM card is not included in your smartphone box, your network operator will provide you with one.
CHAPTER 2 SETTING UP 2 If the battery is installed, remove it. Slide your finger under the left side of the battery and lift up to remove it. Battery contacts 3 With the metal contacts facing the battery compartment, slide the SIM card into the cutout in the lower-left corner of the compartment until you feel the card click into place. Align the notches to make sure you have the card oriented correctly. Smartphone contacts 5 Slide the battery door back into place.
plan from your network operator in addition to your service contract. You may also need a data service plan to send and receive multimedia messages. You can buy an extra battery as a spare for long airplane trips or periods of heavy data use. To ensure proper functioning and avoid nullifying the warranty, be sure to use batteries from Palm only. Visit palm.com. TIP 1 Prepare the AC charger by inserting the adapter that fits the wall outlet you’re going to use.
CHAPTER 2 SETTING UP When your smartphone is on (see Turning your Palm® Treo™ 500v smartphone on/off), the onscreen battery icon displays the charging status: This icon indicates that the battery is being charged. Maximising battery life Battery life depends on how you use your smartphone. You can maximise the life of your battery by following a few easy guidelines: • Charge your smartphone whenever you’re at your desk, or charge it overnight each day.
to a different number or let all calls be picked up by voicemail (see Forwarding calls). To see if your wireless services are on, press Power and select Wireless Manager. • • • If you are synchronising email and other information directly with your corporate Exchange server using Microsoft Exchange ActiveSync®, set the synchronisation interval to a maximum of every 15 minutes during peak times and every hour (or turned off completely) during non-peak times (see Setting the synchronisation schedule).
CHAPTER 2 SETTING UP • Charge your battery at a comfortable room temperature. Charging your battery in cold temperatures results in lower usable charge capacity. Making your first call 1 Press Home screen. to display your Home 3 Press Phone/Send to dial. 4 When your call is complete, press End to end the call. Adjusting call volume While a call is in progress, press the Volume button on the side of your smartphone to adjust the call volume.
What’s my number? BEFORE YOU BEGIN Make sure your phone is on (see Turning your phone on). 1 Press Home , and then press Start (left softkey). 2 Navigate to the My Settings content list and press All Settings (right softkey). 3 Select Phone, and then select Call Options. Look here for your phone number 4 Press Done (left softkey). If your phone number doesn’t appear on the Call Options screen, your network has not yet sent the number to the SIM card (this does not affect SIM card functionality).
SETTING UP CHAPTER 2 24 SETTING UP SYNCHRONISATION
CHAP TE R 3 Moving around on your Palm Treo 500v smartphone ® ™ Have you ever been to a new city and felt a bit lost until you figured out the streets? Learning to move around on your Palm® Treo™ 500v smartphone is similar. Most applications that work on your smartphone use the same set of controls. So once you learn how to use these controls, you’ll be driving all over town and you won’t even need a map.
In this chapter Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Opening and closing applications. . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Using your Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigating around the screen Using the 5-way, press Right , Left , Up , or Down to move around the screen. Press Centre to highlight and select items. To navigate around the smartphone screen, you use the 5-way navigator. As you become familiar with your smartphone, you’ll find your own favourite way to scroll, highlight, and select items.
CHAPTER 3 MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE Scrolling through screens As on a computer, on your smartphone you scroll to move from field to field or page to page, or in some cases to highlight an item or option in a list. There are several methods of scrolling: • Use the 5-way on the front of your smartphone. Press Right , Left , Up , or Down to move to the next field, button, or action in that direction.
The highlight can take one of two forms, depending on what is highlighted: • Border: This rectangular border highlights items such as a text-entry field, a check box, an option, or a web link. • Light text on a dark background: This highlights items such as a phone number, an email address, or an item in a menu or a list. 3 CHAPTER MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE After highlighting an item with the 5-way, select or activate it by pressing Centre .
CHAPTER 3 MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE Using the softkeys Left softkey activates this command Left softkey The left and right softkeys give you quick access to tasks that you can do on the current screen, so the softkey items vary from application to application and from screen to screen. Look on the screen directly above the softkey to see the action that it takes in the current context. In some contexts, these keys may do nothing at all.
3 CHAPTER MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE 2 Press Up or Down menu item. to highlight a 3 If an arrow appears at the top or bottom of the displayed menu items, press Up or Down to view additional items. 4 If an arrow appears next to a menu item, press Centre or Right to display additional options for that item, and then press Up or Down to highlight a menu item. To return to the original menu without making a selection, press Left .
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE CHAPTER 3 To select from a list, do any of the following: Arrows indicate a list Fields that display a right arrow only do not contain list items. These are either text-entry fields (see Using text-entry fields), or selection fields (for example, the Attendees field in Calendar or the Categories field in Contacts or Tasks). In a selection field, press Centre or Right to view additional options.
• 3 CHAPTER MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE With the field highlighted, press Right or Left to scroll through the options until the one you want appears. This works with all list fields except the Subject field in Calendar and Tasks. In that field, you can press Centre to display list items.
CHAPTER 3 MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE Use the keyboard to enter text and other symbols in many applications on your smartphone, as well as to dial phone numbers (see Using your Home screen). NOTE Depending on your region, your keyboard layout may be different from the one shown above. TIP You can change the backlight shut-off interval. Press Home, press Start (left softkey), navigate to the My Settings content list, and then press All Settings (right softkey).
The address and subject lines in an email, text, or multimedia message you compose, as well as the message body, are also text-entry fields. Some fields that display a right arrow—for example, the Attendees field in Calendar or the Categories field in Contacts or Tasks—are selection fields, not text-entry fields. In a selection field, press Centre or Right to view additional options. • TIP If a field displays both a right and a left arrow, it is not a text-entry field.
CHAPTER 3 MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE Entering other symbols and accented characters You can enter symbols and accented characters that don't appear on the keys by using the alternative character list. 1 Press Alt to display the alternative character list. 2 Press Prev (left softkey) or Next (right softkey) to scroll through the alternative character screens. 3 When the character you want appears on the screen, use the 5-way to highlight the character.
Your smartphone can run multiple apps at the same time, so when you finish using one, just open the next one you want to use. Using the Recent Programs content list 1 Press Home , and then press Start (left softkey). The Recent Programs content list is displayed. picture opens the Pictures & Videos app, while selecting the “Add a Favourite” feature opens Contacts.
CHAPTER 3 MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE Using keyboard shortcuts Home + Right : Opens the Message Centre content list. Home + Left content list. : Opens the live! You can create additional keyboard shortcuts to quickly open apps (see Creating keyboard shortcuts). If you have a new email, text, or multimedia message alert, pressing Home + Centre opens the message. If you have a new voicemail message alert, pressing Home + Centre dials your voicemail number.
1 Press Home Centre . , and then press 2 Select Applications , and then select Organiser & Tools . 3 Press More (left softkey) and select Task Manager . 4 Do one of the following: Close a single application: Highlight the application you want and press Close (left softkey). Using your Home screen 3 CHAPTER MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE From your Home screen you can quickly see your call and connection status and access all of your applications.
CHAPTER 3 MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE • • 40 Start (left softkey): Press this key to open the content lists (see Using the Recent Programs content list and Using other content lists). live! (right softkey): Press this key to open your smartphone’s web browser to the Vodafone live! website. USING YOUR HOME SCREEN TIP You can select a picture for your Home screen background and select which items appear in the Home screen. See Home screen settings for details.
CHAP TE R 4 Your phone The phone is your home base for making and receiving calls. You can creatively manage multiple calls, such as swapping between calls and creating conference calls. You can also access voicemail or talk using a wired or wireless headset.
In this chapter Turning your Palm® Treo™ 500v smartphone on/off . . . . . . . . . . . . . 43 Making calls from the Home screen . . . . . . . . . . . . . . . . . . . . . . . . 45 Other ways of making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 What can I do during a call? . . . . . . .
Turning your Palm® Treo™ 500v smartphone on/off The term smartphone refers to the device and its physical aspects. The term phone refers to the wireless feature of your Palm® Treo™ 500v smartphone that enables you to connect to your network operator’s network so that you can make and receive calls and send and receive data. The phone and your smartphone can be turned off and on separately. This means you can turn on your smartphone to use just the organiser features without turning on the phone.
CHAPTER 4 YOUR PHONE When you travel by plane, you need to turn off all radios on your smartphone, which include the phone and the Bluetooth® wireless technology feature. This is sometimes referred to as flight mode. To turn off all radios, press Power, select Wireless Manager, and then select All. TIP TIP You can also press Power and select Silent to quickly silence the ringer on your phone.
You can also turn your smartphone off by pressing Power and selecting Power off. TIP Making calls from the Home screen 4 CHAPTER YOUR PHONE Waking up the screen After a designated period of inactivity, your smartphone screen turns off, even though your smartphone is still powered on. If the screen turns off, wake up the screen by pressing any key. If you press End , you automatically go to the Home screen after you wake up the screen.
CHAPTER 4 YOUR PHONE Dialling by contact name When you're on a call, you can enter +, *, or # without first pressing Option. You can also press P to pause. This makes it easy to respond to further dialling instructions. DID YOU KNOW? You can look up contacts quickly by entering just a few letters of a contact’s name directly from your Home screen. BEFORE YOU BEGIN 3 Press Phone/Send to dial.
• Last name (SMI for Smith) • First initial, a space, and then last initial (J S for John Smith) • A few letters of the first name, a space, and then a few letters of the last name (JOH SMI for John Smith) 3 Each matching contact is displayed with a code for the type of number you last entered for that contact: “w” for work, “m” for mobile, and so on. For example, entering SM finds both Smilla Anderson and John Smith. Entering SM AN finds only Smilla Anderson.
CHAPTER 4 YOUR PHONE Dialling with a speed dial BEFORE YOU BEGIN • Create some speed dials. See Creating speed dials. • Make sure your phone is on and that you’re inside a coverage area (see Turning your phone on). contact name you want to call, and then press Phone/Send to dial. You can make a call using a speed dial you have assigned to a contact’s phone number. 1 Press Home . 2 Press and hold the key or keys that you assigned as a speed dial to the contact number you want to call.
Dialling by company name 2 Press Phone/Send to dial. 4 CHAPTER YOUR PHONE BEFORE YOU BEGIN Make sure your phone is on and that you’re inside a coverage area (see Turning your phone on). 1 Press Home , and then press Start (left softkey) 2 Navigate to the Favourite Contacts content list and press All Contacts (right softkey). 3 Press Menu (right softkey) and select View By > Company. 4 Press Phone/Send Home screen.
CHAPTER 4 YOUR PHONE the phone as you normally would. The audio pauses during your call. To answer a call, do one of the following: • Press Phone/Send • Press Answer • If a headset is attached, press the headset button. Retrieving voicemail messages from the Home screen Voicemail icon . (left softkey). To ignore a call and send it to voicemail, select Ignore (right softkey) or press End .
What can I do during a call? Put the call on hold: Press Menu (right softkey) and select Hold. To take the call off hold, press Unhold (left softkey). Your smartphone offers many advanced telephone features, including call waiting, six-way conferencing, and call forwarding. These features depend on your service plan. Contact your network operator for more information. Mute the microphone so you can’t be heard: Press Mute (left softkey). To turn the microphone back on, press Unmute (left softkey).
CHAPTER 4 YOUR PHONE Ending a call Do one of the following: • Press End • Press the headset button (if a headset is attached and has a button on it). Some headsets do not have a button. . Switching applications during an active call You can use many other applications on your smartphone, including the organiser and text message features, while holding a phone conversation. You cannot, however, make some data connections during an active call while connected to a GPRS network.
2 Highlight the number you want to save. 3 Press Save 4 CHAPTER YOUR PHONE (left softkey). 4 Do one of the following: Create a new contact: Select . Add this number to an existing contact: Select the contact name. Decline adding the number: Press Cancel (right softkey). Making a second call You can make a second call while your first call is still active: 1 Place your first call on hold by pressing Menu (right softkey) and selecting Hold.
YOUR PHONE CHAPTER 4 IMPORTANT You can join up to 5 calls into a 6-way conference call. The number of calls you can join in conference depends on your service plan. Additional charges may apply, and minutes in your mobile account may be deducted for each call. Please contact your network operator for more information. • Press Swap (left softkey) to move between callers by placing the current active call on hold and talking on the other line.
number of calls you can join in conference depends on your service plan. • Extract a caller from the conference call to talk with them privately by pressing Menu (right softkey), selecting Private, and then selecting the phone number. The extracted call becomes the active call. To return that call to the conference, press Menu (right softkey) and select Conference. press End active call.
CHAPTER 4 YOUR PHONE the settings may already be set by your network operator to send your calls to voicemail. 5 Press Done Working with recently called numbers 1 Press Home Phone/Send , and then press . (left softkey). On the recent calls list, outgoing calls are designated by a right-pointing green arrow, and incoming calls are designated by a left-pointing yellow arrow. Missed calls are designated by a red exclamation point.
select Send Text Message. Enter the message text and press Send (left softkey). View more details about the number: Press Menu (right softkey) and select Open Call. The first entry shows the length of your last call with this number. Use the other entries to call the number or send a text message. 3 With the call open, do either of the following: View all calls with this number: Press Menu (right softkey) and select View All Calls. All calls with this number are shown, including their duration.
CHAPTER 4 YOUR PHONE Save the phone number to a contact: Press Save (left softkey) and refer to Saving phone numbers. Open the contact associated with the phone number: Press Menu (right softkey) and select Find Contact. Send a text message to the number: Press Menu (right softkey) and select Send Text Message. Enter the message text and press Send (left softkey). Send an email message to the contact associated with the number: Press Menu (right softkey) and select Email.
1 Press Home , and then press Start (left softkey). 2 Navigate to the Favourite Contacts content list and press All Contacts (right softkey). 3 Select the contact to whom you want to assign a speed dial. 4 Highlight the phone number to which you want to assign a speed dial. 5 Press Menu (right softkey) and select Add to Speed Dial. 6 If you want to change the name for this speed dial, select the Name list and enter a new name.
CHAPTER 4 YOUR PHONE Using a phone headset You can connect a phone headset for hands-free operation. You can use either the headset that came with your smartphone or a compatible third-party headset. IMPORTANT If driving while using a smartphone is permitted where you are and you need to make a call, we recommend using a phone headset or a hands-free car kit (sold separately). If you must use the wired headset while driving, place a speaker in only one ear.
The headset button is context-sensitive, and it performs various actions based on the situation. You can press the headset button to perform tasks such as the following: • Answer an incoming call • Respond to call waiting • Hang up a single active call or all calls on a conference call if there is no extracted call • Swap between calls if there is one active call and one call on hold separately) enabled with Bluetooth® wireless technology version 2.0 or earlier.
CHAPTER 4 YOUR PHONE 3 Navigate to the My Settings content list, highlight Bluetooth, and then press Turn On (left softkey). 4 Select Bluetooth, and then select Add new device. 5 Wait for your smartphone to search for devices and to display the device list. softkey). You do not need to press Option before entering digits IMPORTANT Some hands-free devices have a predefined passkey. If your hands-free device has a predefined passkey, you can find it in the documentation for that device.
You can now communicate with this device whenever it is within range and the Bluetooth feature on your smartphone is turned on. The range varies greatly, depending on environmental factors. The maximum is about 9 metres. Using a Bluetooth hands-free device To learn how to set up and connect to Bluetooth devices, see Connecting to a Bluetooth® hands-free device.
CHAPTER 4 YOUR PHONE BEFORE YOU BEGIN If you want to use a downloaded or emailed ring tone, make sure it has been saved or copied to the My Ringtones folder on your smartphone (see Finding information). 1 Press Home , and then press Start (left softkey). Select Vibrate to have your smartphone vibrate when a call arrives (see Selecting a sound profile). TIP New voice message: Sets the sound when you receive a new voicemail message.
When the phone is ringing, press Volume (on the side of your smartphone) to adjust the ring volume. 1 Press Home , and then press Start (left softkey). While a call is in progress, press Volume to adjust the call volume. 2 Navigate to the My Settings content list and press All Settings (right softkey). Assigning a caller ID ringtone 3 Select Phone, and then select Auto Answer. 1 Press Home , and then press Start (left softkey).
CHAPTER 4 YOUR PHONE 1 Press Home , and then press Start (left softkey). 2 Navigate to the My Settings content list and press All Settings (right softkey). 3 Select Phone, and then select Call Barring. Int’l except to home: All outgoing international calls are blocked except to the country where the phone is based. Int’l calls: All outgoing international calls are blocked. All calls: All outgoing calls are blocked. 6 Press Done (left softkey).
3 Select Phone, and then select Call Waiting. 3 Select Phone, and then select Caller ID. 4 CHAPTER YOUR PHONE 4 Select the appropriate option to provide your caller ID to Everyone, No one, or Only my contacts. 4 Check the box if you want to receive call waiting notifications. 5 Press Done (left softkey). Setting caller ID You can set the option for who can see your number when you call them.
CHAPTER 4 YOUR PHONE unlock the SIM card. Contact your network operator for more information and your PIN2 and PUK2. BEFORE YOU BEGIN • Make sure your phone is on and that you’re inside a coverage area (see Turning your phone on). • Get your PIN2 from your network operator. 1 Press Home , and then press Start (left softkey). 2 Navigate to the My Settings content list and press All Settings (right softkey). 3 Select Phone. 4 Select More, and then select Fixed Dialling.
so by a representative from your network operator. BEFORE YOU BEGIN Make sure your phone is on and that you’re inside a coverage area (see Turning your phone on). GSM: Connects only to GSM networks. 6 Press Done 4 CHAPTER YOUR PHONE (left softkey). 7 If prompted, turn off your smartphone (see Turning your smartphone off). Manually selecting your network settings 1 Press Home , and then press Start (left softkey). 2 Navigate to the My Settings content list and press All Settings (right softkey).
YOUR PHONE CHAPTER 4 Manual: Network connections are manually made. If you are manually selecting a network, select a network from the list of available networks. 9 Press Done (left softkey). Setting other call options 5 To search for other available networks, press Menu (right softkey), select Find a New Network, and then select an available network. 6 To switch to another network, press Menu (right softkey), select Select a Network, and then select an available network.
4 Select one or more of the following options: Any key answer: Check the box if you want to answer incoming calls by pressing any key. Show SIM contacts: Check the box if you want contacts on your SIM card displayed when you do a contact lookup. Voice mail number: Your network operator’s voicemail number is entered by default. Enter a new number only if your network operator changes its voicemail number.
CHAPTER 4 YOUR PHONE BEFORE YOU BEGIN The name of the You have a new text message. SIM toolkit application varies depending on your network operator. Contact your network operator for the SIM toolkit application name. You have a new instant message. 1 Press Home Centre . There is a problem reading the SIM card. , and then press 2 Select Applications select More. ., and then 3 Select the SIM toolkit application.
The SIM card is locked. You need to enter a PIN or a PUK to unlock the SIM card (see Locking the SIM card). A voice call is in progress. A voice call is on hold. All calls are being forwarded. A data call is in progress. The speakerphone is turned on. You are in a roaming coverage area. Additional fees may apply for calls or data transmission. Your phone is connected to a 3G UMTS network, but you are not actively transmitting data. You can still make or receive calls.
CHAPTER 4 YOUR PHONE Your smartphone’s battery is being charged. Your smartphone’s battery is fully charged. Network Your phone is on. When you turn operator off your phone, Phone Off appears instead. name A synchronisation error occurred. The vibrate profile is enabled. The Bluetooth wireless technology feature is turned on. ® A call is in progress and your smartphone is connected to a Bluetooth headset or car kit.
CHAP TE R 5 Synchronising information Synchronising means that information that has been entered or updated in one place—your Palm® Treo™ 500v smartphone, your computer, or your corporate server—is automatically updated in the other. There’s no need to enter information twice. Some types of synchronisation can happen on an automated schedule, so you don’t even have to think about it.
In this chapter Synchronisation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 How do I synchronise?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 What can I synchronise? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Setting up wireless synchronisation. . . . . . . . . . . . . . . . . . . . . . . . . 81 Setting up your computer for synchronisation . . . . . . . . . . . . . . . . . 86 Synchronising using the sync cable . . . . . .
Synchronisation overview How do I synchronise? This chapter discusses using desktop sync software and other methods to synchronise your smartphone and your computer. There are a number of ways to make synchronisation occur. You may be able to synchronise wirelessly with an Exchange server, or you can install desktop sync software on your computer to synchronise in one of several ways. You can also maximise your sync options and sync with both an Exchange server and desktop sync software.
CHAPTER 5 SYNCHRONISING INFORMATION you synchronise wirelessly with the server. You need the desktop sync software to synchronise pictures, videos, music files, and other info directly with your computer. Synchronising with desktop sync software BEFORE YOU BEGIN Install the software from the Windows Mobile Getting Started CD, which came with your smartphone. You must install this software even if you have already installed a previous version of desktop sync software.
If you don’t already have Outlook 2003 or later installed on your computer, you can install a trial version of Outlook 2007 from the Windows Mobile Getting Started CD. Insert the CD into your computer’s CD drive, select Add Programs (Windows XP) or Bonus Software (Windows Vista), and then select the link to download a trial version of Outlook 2007.
CHAPTER 5 SYNCHRONISING INFORMATION Info type Method Where to learn more Outlook Email Desktop sync software or Exchange ActiveSync Setting up your computer for synchronisation or Word, Excel, PowerPoint, PDF files Desktop sync software Music and video files Desktop sync software and Windows Media Player Setting up wireless synchronisation Setting up your computer for synchronisation Synchronising your Microsoft Office files Changing which applications sync Setting up your computer for synchron
Info type Method Where to learn more Files to be transferred to an expansion card Desktop sync software Setting up your computer for synchronisation If you want to synchronise music and videos, you need to have Windows Media Player 10 or later installed on your computer. If you don’t already have Windows Media Player on your computer, you can download it from microsoft.com.
CHAPTER 5 SYNCHRONISING INFORMATION BEFORE YOU BEGIN To synchronise Because your desktop copy of Outlook also syncs with the server, whatever is synchronised to the server from your smartphone also shows up in Outlook; and whatever you enter or change in Outlook on your computer syncs to the server and then shows up on your smartphone. DID YOU KNOW? wirelessly, you need to set up an Exchange Server account.
4 Enter the server address. If you installed ActiveSync desktop software on a Windows XP computer, you may have already set up your smartphone to synchronise wirelessly with the server. To check, press Home, press Centre on the 5-way, and then select Applications. Select Organiser & Tools, and then select ActiveSync. Press Menu (right softkey). If Configure Server appears instead of Add Server Source, wireless sync is already set up, and you can skip this procedure. TIP 1 Press Home Centre .
CHAPTER 5 SYNCHRONISING INFORMATION The Exchange server settings are casesensitive. Be sure to enter uppercase and lowercase letters properly. TIP 8 Check the Save password box. If you found out from your system administrator that it is not OK to store your password, don’t check the Save password box; you must synchronise manually (see Initiating a wireless sync manually).
Setting the synchronisation schedule You can set a synchronisation schedule in either of the following situations: If you use Microsoft Exchange Server 2007 or Microsoft Exchange Server 2003 with Service Pack 2: By default, wireless sync takes place anytime info is updated on either your smartphone or the server using Microsoft Direct Push. To save battery life, however, you can set synchronisation to take place at intervals that you specify.
CHAPTER 5 SYNCHRONISING INFORMATION Setting up your computer for synchronisation Send/receive when I click Send: Specifies whether items are sent as soon as you select Send in the email application, or whether they are held until the next synchronisation. 5 Press Done (left softkey). Initiating a wireless sync manually If you want to control exactly when a wireless sync takes place, or if it is not OK to store your corporate email password on your smartphone, you can initiate synchronisation manually.
computer, you must install the software that you can download from the link on the Windows Mobile Getting Started CD that came with your smartphone. System requirements Your computer must meet the following minimum system requirements: Installing ActiveSync desktop software: Windows XP If you have a Windows XP computer, the desktop sync software is called ActiveSync desktop software.
CHAPTER 5 SYNCHRONISING INFORMATION computer must have all its resources available to install the software. Installing Windows Mobile Device Center: Windows Vista 2 Insert the Windows Mobile Getting Started CD into the CD drive on your computer. If you have a Windows Vista computer, the desktop sync software is called Windows Mobile Device Center.
computer must have all its resources available to install the software. 2 Insert the Windows Mobile Getting Started CD into the CD drive on your computer. 3 If prompted, click RunStart.exe. 4 Click Continue. automatically anytime you connect your smartphone to your computer, as described in the next section.
CHAPTER 5 SYNCHRONISING INFORMATION To open the desktop sync software, do one of the following: Windows XP: To open the ActiveSync desktop software window, double-click the ActiveSync icon in the taskbar in the lower-right corner of your computer screen. If the ActiveSync icon does not appear in the taskbar, go to Start, navigate to Programs, and then select Microsoft ActiveSync to open the ActiveSync window.
NOTE If you’re transferring info from a To charge your smartphone, connect the AC charger to the connector on the bottom of the smartphone. Your smartphone also charges when it is connected to your computer using the sync cable. TIP DID YOU KNOW? When your smartphone is connected to your computer, it uses your computer’s Internet connection (if one is active) to access the Internet.
CHAPTER 5 SYNCHRONISING INFORMATION Synchronising using the sync cable Every time you connect your smartphone to your computer, the desktop sync software automatically turns on and checks whether changes you made on the computer or on the smartphone need to be synchronised. • Connect your smartphone to your computer (see Connecting your smartphone to your computer). If you have any problems synchronising, see Synchronisation: Overview for troubleshooting suggestions.
10 When synchronisation has finished, press Menu (right softkey) and select Disconnect Bluetooth. setting up your device, and then select Connection settings. 2 Check the Allow connections for one of the following box, and then select Bluetooth. 3 On your smartphone, press Home and then press Start (left softkey). Synchronising with multiple computers , 4 Navigate to the My Settings content list, highlight Bluetooth, and then press Turn On (left softkey). 5 Press Home Centre .
CHAPTER 5 SYNCHRONISING INFORMATION Setting synchronisation options Changing which applications sync You must select sync options if you want to synchronise notes, pictures, and other types of files. 1 Press Home Centre . , and then press 2 Select Applications select ActiveSync 3 Press Menu select Options. , and then . (right softkey) and 4 Do any of the following: • Check the box next to any items you want to synchronise.
5 SETTING SYNCHRONISATION OPTIONS 95 CHAPTER SYNCHRONISING INFORMATION Stopping synchronisation If you ever need to manually stop synchronisation, follow these steps: 1 Press Home Centre . , and then press 2 Select Applications select ActiveSync 3 Press Stop , and then . (left softkey).
SYNCHRONISING INFORMATION CHAPTER 5 96 SETTING SYNCHRONISATION OPTIONS
CHAP TE R 6 Your email You already know how efficient email is for staying in touch. Now your Palm® Treo™ 500v smartphone brings you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access your network operator’s data network. You can send photos to your friends and family, or create Microsoft Word or Excel files and send them to your colleagues. You can also receive attachments to view at your convenience.
In this chapter Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Working with email messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Sending email messages from within another application. . . . . . . .
Setting up email BEFORE YOU BEGIN • Before you use your smartphone to send or receive messages, consult your network operator for pricing and availability of email services and data rate plans. • Make sure your phone is on and you’re inside a coverage area before you send or receive messages. personal email service, which you can use to access one or more email accounts, already installed.
CHAPTER 6 YOUR EMAIL Email account type Type of email you can access How to set up Microsoft Exchange server See Setting up wireless synchronisation. You can retrieve corporate email using a Microsoft Exchange server. You can access email wirelessly if your company is using Microsoft Exchange ActiveSync®. Hotmail You can use Windows Live to access mail from your web-based Hotmail account.
2 Select MyMail. 3 Select the Welcome to Vodafone! Set up your MyMail account message. 4 Select the link within the message. 3 Enter the email address that you want to set up. Check the box to have the setup process get your account settings from the Internet. 6 CHAPTER YOUR EMAIL 5 If prompted, press Yes (left softkey) to go to the web page. 6 Follow the instructions for setting up your MyMail email account.
YOUR EMAIL CHAPTER 6 7 Press Next (right softkey). 8 Enter your account username and password. 9 If you want your password entered automatically, check the Save password box. If you want to enter your password each time you access this account, do not check this box. DID YOU KNOW? Checking the Save password box makes it easier to check your email, because you don’t have to enter your password each time.
account that you have with an Internet service provider (ISP), an email account that you access using a VPN server connection (such as a work account; see Connecting to a VPN), or any other IMAP or POP email account. BEFORE YOU BEGIN Work with your email provider or system administrator to gather the following info: • Account type (POP3 or IMAP) • Mail server name for receiving mail • Your username and password • Any special security requirements 1 Press Home Centre .
YOUR EMAIL CHAPTER 6 Internet email: Select this option if you access email from any type of email account except a corporate account that uses an Exchange mail server. 9 Press Next (right softkey). 10 Enter the name of the incoming mail server. Exchange server: Select this option if you access email from a corporate email account using an Exchange server. 7 Press Next (right softkey). 8 Enter your name and, if you want, change your account display name to something meaningful.
password box. If you want to enter your password each time you access this account, do not check this box. If you do not receive an alert, go to Entering outgoing server settings. 6 CHAPTER YOUR EMAIL If you do not receive an alert, and if your incoming mail requires SSL, you set that option with the outgoing server settings. See Entering outgoing server settings and check the Require SSL for Incoming e-mail box on the Advanced Server Settings screen.
CHAPTER 6 YOUR EMAIL settings; see Changing email download settings for information. 18 Press Finish (right softkey). If prompted, press OK (left softkey) to download messages for this account now. To delete an email account or to edit account settings—for example, if you need to change the name of the outgoing mail server—press Home, press Centre on the 5-way, and then press Messaging. To delete an account, highlight the account you want, press Menu (right softkey), and then select Delete.
username and password when sending email. 4 (Optional) Select either of the following: 6 CHAPTER YOUR EMAIL 2 Select Advanced Server Settings, and then select the correct settings for either of the following: Require SSL for Incoming email: Check the box if your account requires SSL for incoming messages. Require SSL for Outgoing email: Check the box if your account requires SSL for outgoing messages. Network connection: Select the type of connection to use for sending and receiving email.
CHAPTER 6 108 YOUR EMAIL Sending and receiving messages Also press Left to switch to a different account after you are finished working in the first account you selected.
When addressing a message, you can enter one or more letters of the contact’s first and last names, separated by a space, and then select the name. DID YOU KNOW? To address a message to multiple recipients, separate the addresses by pressing Enter or entering a semicolon (;). TIP 7 (Optional) To attach an item to the message, press Menu (right softkey) and select Insert. Select the type of item you want to attach, and then select the file or record a voice note.
CHAPTER 6 YOUR EMAIL Receiving email messages TIP If you sync email with Microsoft Exchange Server 2003 or 2007, you can synchronise messages in subfolders you create. In the account Inbox, press Menu (right softkey) and select Tools > Manage Folders. Folders containing subfolders display a +. Select the + to view the subfolders. Check the box to the left of any subfolder you want to sync.
Receive list during account setup (see Setting up a POP/IMAP account: Common email providers or Setting up a POP/IMAP account: Other email providers), as follows: If you chose a time interval: Your smartphone automatically checks for and downloads new messages according to that interval. If you chose Manually: Follow these steps to send and receive messages: 1 Press Home , and then press Right to open the Message Centre content list. 2 Select the email account containing the messages you want to view.
CHAPTER 6 YOUR EMAIL You can receive and open attachments in a number of different formats, including PDF. PDF file attachments open in PDF Viewer on your smartphone (see PDF Viewer). DID YOU KNOW? You can save an attachment to an expansion card inserted into your smartphone. On the Attachment Options screen, press Menu (right softkey) and select Save As. Select the Location list, and then select Storage Card. TIP 1 In an open message, highlight the name or address of the contact you want to add.
Exchange Server 2007 or Exchange Server 2003 upgraded to Service Pack 2. This feature is useful only if you know the exact name as it appears in the directory. DID YOU KNOW? You can use the Global Address List to find a contact. In Contacts, press Menu (right softkey) and select Company Directory. When sending a meeting request, select Attendees, press Menu (right softkey) and select Company Directory. 1 In a new message, select To. 2 Press Menu (right softkey) and select Add Recipient.
CHAPTER 6 YOUR EMAIL 2 Select the account you want. 3 Begin typing the word or phrase you want to find. This can appear in any of the address fields or the subject field. The list display changes to show only those messages containing the letters you have entered. 4 Continue entering letters to narrow the display until the message you want appears. DID YOU KNOW? If you synchronise with Microsoft Outlook 2007, you can also find messages stored on your mail server.
To delete messages from the message list: 1 Highlight the message you want to delete. 2 Press Delete Press and hold... 5 (left softkey). 3 Select Yes to confirm the deletion. Using email shortcuts You can perform common email tasks by pressing and holding certain keys on the keyboard. Open the message you want, and then press and hold any of the following. You do not need to press Option first. 6 CHAPTER YOUR EMAIL To...
CHAPTER 6 YOUR EMAIL 5 Select the account for which you want to create a signature. 1 Press Home , and then press Right to open the Message Centre content list. 2 Select the account you want. 3 Press Menu (right softkey) and select Tools > Options. 4 Select Display and set any of the following options. Press Done (left softkey) when you have finished. 6 Check the Use signature with this account box to add this signature to new messages you create with this account.
recent to oldest) or descending (Z-A or oldest to most recent). After deleting or moving a message: Specifies what you want to see after you delete or move an email message you are reading: the message list, the next message, or the previous message. 5 Select Sending and set either of the following options. Press Done (left softkey) when you have finished. Include copy of original message when replying to email: Indicates whether the body of a message you received appears in your response to that message.
YOUR EMAIL CHAPTER 6 8 Press Done (left softkey). Changing email download settings You can customise the download options for each email account that you have with an Internet service provider (ISP) or that you access using a VPN server connection (typically a work account). Display account picker when opening Messaging: Specifies whether a list of your email accounts appears when you open the Messaging application, allowing you to select the one you want to use.
Messages sent to you as plain text are always received as plain text, even if you select HTML. DID YOU KNOW? 5 Select any of the following: Download the past: Specifies the number of days’ worth of email to be retrieved for each automatic or manual retrieval. To save memory, limit the number of emails that are downloaded to your smartphone by selecting a smaller time interval for how many days’ worth of messages are downloaded.
CHAPTER 6 YOUR EMAIL Encrypt messages: Specifies whether downloaded messages should be encrypted for extra security. • Sign messages: Specifies whether messages should be given a digital signature as an extra security measure. Meeting invitations appear on your smartphone in the Inbox application, not in the Calendar application. • My email addresses: Indicates the addresses to which the security measures should be applied.
4 To accept the invitation, press Accept (left softkey), select whether to edit (include comments with) your response, and then select OK (left softkey). To decline or tentatively accept the invitation, press Menu (right softkey) and select Decline or Tentative. If you receive an updated meeting invitation, you can again choose to accept, decline, or tentatively accept. If you receive a meeting cancellation, you don’t need to do anything.
YOUR EMAIL CHAPTER 6 122 SENDING EMAIL MESSAGES FROM WITHIN ANOTHER APPLICATION
CHAP TE R 7 Your text and multimedia messages If you need to get a short message to a friend or a coworker fast, send a text message from your Palm® Treo™ 500v smartphone to their mobile phone or email address. If you need more than text to express yourself, use multimedia messaging to give your message extra impact by adding a photo, video, or sound file.
In this chapter Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Customising your message settings . . . . . . . . . . . . . . . . . . . . . . . . 132 Using Windows Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending and receiving messages You can use your smartphone to send and receive brief text messages (SMS) and multimedia messages (MMS). Before you send or receive messages, consult your network operator for pricing and availability of text and multimedia messaging services. NOTE The network settings for multimedia messaging are preset by the network operator that provided the SIM card included with your smartphone.
YOUR TEXT AND MULTIMEDIA MESSAGES CHAPTER 7 name, and then select either the phone number or the email address. For more information, see Using an online address book. • • If the recipient’s name, mobile number, or email address is in your Contacts list, press Menu (right softkey), select Add Recipient, and then select the recipient from the list. You can also send a text message to a contact whose record contains a mobile phone number from within the Contacts application.
You can set general preferences that apply to all incoming and outgoing messages (see Customising your message settings). If you set options for an individual message, those options override your general preferences for that message only. DID YOU KNOW? 1 On the message compose screen, press Menu (right softkey). 2 Select Message Options.
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES BEFORE YOU BEGIN Make sure that your • Press Centre to view a list of recently used addresses, and select the recipient from the list. • If the recipient’s name is in an online address book, press Centre , enter the name, press Menu (right softkey), and then select Company Directory. Select the name, and then select either the phone number or the email address. For more information, see Using an online address book.
camera or insert an existing picture or video. Insert Audio: Enables you to record a message, such as a voice caption for a picture, or insert an existing sound, such as a ringtone. You can add one sound per slide; to send more than one sound in a message, add another slide to your message. You can add both a picture and a sound clip to the same slide in a message.
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES 3 Select any of the following options: Receiving text and multimedia messages When your phone is on and you are in a wireless coverage area, a notification appears anytime you receive a new text or multimedia message. You can open the message directly from the notification, or you can open the message later in the Messaging applications. Priority: Indicates the priority for this message.
resume playback, press Play softkey). (left Save the item that is playing (multimedia message only): Press Menu (right softkey) and select Save. Reply to the message: Press Menu (right softkey) and select Reply > Reply or Reply > Reply All. Add the sender’s information to your Contacts list: Select the sender’s phone number or email address and press Yes (left softkey) when asked if you want to create a new contact for the sender.
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES 1 Open a message in the Inbox or another folder. 2 Select the phone number, email address, or URL (appears as underlined blue text). Options you select for an individual message (see Setting text message delivery options and Setting multimedia message delivery options) override the general preferences you set for all messages.
confirmation that text messages message have been delivered. Profile Name: Indicates the name of your multimedia messaging service. Use Unicode when necessary: Automatically converts a message to Unicode language if the receiving device requires it. MMSC: Indicates the web address of your multimedia message servicing center. 6 Press Done (left softkey). Customising multimedia message settings 1 Press Home , and then press Right to open the Message Centre content list. 2 Select MMS.
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES Validity Period: Indicates how long messages remain available to be sent if the recipient’s phone or email address is not available when you originally send the message. For example, if your messages generally contain information that will not be useful to recipients after an hour, you can set the validity for one hour. Select Maximum to allow messages to remain available for the maximum period of time permitted by your network operator.
Roaming Reception: Indicates whether multimedia messages are downloaded automatically or whether you receive a prompt to download multimedia messages when you are roaming outside of your home network. Done (left softkey) when you have finished. 7 CHAPTER YOUR TEXT AND MULTIMEDIA MESSAGES Allowed Message Types: Specifies which types of messages you allow to be downloaded to your smartphone.
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES Using Windows Live Windows Live is a set of services that combines online search features, email, and instant messaging: Live Search: Enables you to search for text on the web directly from your smartphone. Windows Live Mail: The next generation of the Hotmail web-based email application. Windows Live Mail offers more storage, greater message security, and easier filing of messages.
7 CHAPTER YOUR TEXT AND MULTIMEDIA MESSAGES 4 The first time you sign into Windows Live, press Accept (left softkey). 5 Enter your Hotmail email address and password. Leave the Save password box checked if you want to have your password entered automatically. 8 Press Next 6 Press Next (left softkey). 7 Check the Live Search bar box to have the Live Search bar appear on your Home screen.
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES 10 Press Next (left softkey). • 11 Press Done (left softkey). Your Windows Live main page is displayed. Using Windows Live Mail BEFORE YOU BEGIN Make sure that your phone is on and that you’re inside a coverage area (see Turning your phone on). TIP You can set an option to have messages pushed to Windows Live Mail on your smartphone as they arrive on the server.
1 Press Home , and then press Start (left softkey). 2 Navigate to the Windows Live content list and select Windows Live Messenger. 3 Press Sign in If the contact you want is offline, send an email message instead. Highlight the contact name and press Send e-mail (left softkey). Enter a subject and body text for the email message, and then press Send (left softkey). TIP 7 CHAPTER YOUR TEXT AND MULTIMEDIA MESSAGES (left softkey).
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES 9 (Optional) To send a picture or other file, press Menu (right softkey), select Send, and then select the type of file you want to send. Capture or select the picture or other file you want. 10 Press Send (left softkey). 11 (Optional) To exchange messages with more than one person, press Menu (right softkey) and select Options > Add participant. Select the participant you want to add.
N CHAP TE R 8 Your connections to the web and wireless devices You use the web for so many things: finding driving directions, getting news, buying gifts, checking web-based email. Now, with your network operator’s network and your Palm® Treo™ 500v smartphone’s built-in web browser, you can take the web with you almost anywhere you go.
In this chapter Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Connecting to devices with Bluetooth® wireless technology. . . . . . 149 Using your device as a wireless modem . . . . . . . . . . . . . . . . . . . . .
Browsing the web Internet Explorer Mobile provides quick and easy access to web pages. You can view most sites on your smartphone that you can view on your computer, including those with security and advanced features, such as JavaScript and frames. Internet Explorer Mobile supports JavaScript, Secure Sockets Layer (SSL), and cookies, but does not support plug-ins (Flash, Shockwave, VBScript, WML script, and so on) or Java applets.
YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES CHAPTER 8 Full Screen: Hides the status and navigation areas and fills the entire screen with the web page. To exit full screen mode, press (right softkey). 5 Press Menu (right softkey), select View, and then select one of the following: One Column: Arranges web pages into one column that is as wide as the screen, so that you don’t have to scroll horizontally.
• To send email from a web page, select the address link. You need to configure an email application on your smartphone before you can use this feature (see Your email). • To adjust the size of the text on web pages, press Menu (right softkey), select View > Text Size, and then select the size you want. • To view a web page’s properties, press Menu (right softkey) and select Tools > Properties. • To view each item in a list, select the list and scroll using Up or Down .
YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES CHAPTER 8 3 Select the folder containing the favourite, and then select the page you want to view in the list. Organising your favourites 3 (Optional) Select Name and enter a different description. 4 (Optional) Select Folder, and then select the folder where you want to store the favourite. 5 Select Add (left softkey). You can create folders to organise your favourites.
3 Select Name and enter a new name for the file. Customising your Internet Explorer Mobile settings 4 Select the Folder list, and then select the folder where you want to save the file. 1 Press Menu (right softkey) and select Tools > Options. 5 Select the Location list, and then select where you want to store the file: Main memory or Storage card. 8 CHAPTER YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 2 Select General and set any of the following options.
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES preferences). The page sends the file and stores it on your smartphone. Select network: Specifies the type of network you want to connect to. Encoding: Sets the character set for the web pages you view. 4 Select Memory, highlight any of the three options—Temporary Files, Cookies, or History—and press Clear (right softkey) to delete the selected files. Press Done (left softkey) when you have finished.
Connecting to devices with Bluetooth wireless technology If your computer is enabled with Bluetooth wireless technology, you can also synchronise wirelessly or use your phone as a wireless modem. 8 CHAPTER YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES ® With the built-in Bluetooth wireless technology on your smartphone, you can connect to a number of Bluetooth devices such as a headset or hands-free car kit, as well as to other phones, handhelds, or piconets.
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES The Bluetooth status icon Check your battery level before establishing a Bluetooth connection. If the battery level is low, you can’t make a Bluetooth connection. DID YOU KNOW? You can set up a connection to a nearby Bluetooth printer. To print a file, open the file, press Menu (right softkey), and then select Print via Bluetooth in any application that supports this feature.
IMPORTANT Some hands-free devices 4 Wait for your smartphone to search for devices and to display the device list. have a predefined passkey. If your device has a predefined passkey, you can find it in the documentation for that device. Other devices provide a screen where you enter a passkey that you make up. In either case, you must use the same passkey on both your smartphone and the other device.
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES To delete the established partnership with a device, go to the Bluetooth Devices screen and highlight the connection you want to remove. Press Menu (right softkey) and select Delete. Press Yes (left softkey) to confirm the deletion. The deleted device can no longer automatically connect with your smartphone.
2 Navigate to the My Settings content list and press All Settings (right softkey). 3 Select Connections, and then select Bluetooth Profiles. Printer: Enables you to manage print jobs with Bluetooth printers. If you select this option, you can do the following: • If you have formed a connection with a Bluetooth printer but the printer is not displayed on the Printer screen, press Menu (right softkey) and select Refresh. • To view current print jobs, press Menu (right softkey) and select Status.
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES Using your device as a wireless modem Internet Connection Sharing (ICS) is the feature that converts your smartphone into a modem so that you can access the Internet from your computer. You can set up Internet Connection Sharing in one of two ways: • Connect your smartphone to your computer using the USB sync cable.
Point” or something similar appears in the list of Bluetooth services. NOTE Keep the default setting on the Don’t see your smartphone icon or the list of services? Check the documentation included with your computer, or contact your computer manufacturer for help. Different computer models use different terminology for the Bluetooth connection features. Press Connect (left softkey) and follow the wizard to set up Internet Sharing. Network Connection list.
YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES CHAPTER 8 156 USING YOUR DEVICE AS A WIRELESS MODEM
CHAP TE R 9 Your photos, videos, and music Do you have a wallet bulging with photos of friends, family, pets, and your most recent holiday? Are you tired of carrying both your MP3 player and your phone? Your Palm® Treo™ 500v smartphone solves both problems. You can keep your favourite photos right on your smartphone— videos, too. And there's no need to carry an expensive MP3 player, because you can play music on your smartphone.
In this chapter Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Synchronising your media files You can synchronise pictures, videos, and music files between your smartphone and your computer so that changes you make show up on both your computer and your smartphone. To synchronise media files, you must first choose Media as one of your synchronisation options on your smartphone; see Changing which applications sync. The procedure for synchronising media files is different for computers running Windows XP and computers running Windows Vista.
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC On a computer running Windows Vista, you use Windows Media Player to synchronise all types of media files— pictures, videos, and music files—that are on your computer to your smartphone. See Transferring media files to your smartphone. To synchronise pictures and videos from your smartphone to your computer, follow these steps: 1 Connect your smartphone to your computer with the USB sync cable.
see Synchronising media files: Windows XP. DID YOU KNOW? Pictures are captured and stored in 16-bit colour, JPG format. Resolution settings range from a low end of 96 x 72 pixels to a high end of 1600 x 1200 pixels. You can change the default setting. See Customising your Camera settings for details. If you see a camcorder icon below the preview image, video mode is on. To turn on the still camera, press Menu (right softkey) and select Still.
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC 8 Hold your smartphone still until the picture renders, and then do one of the following: • Press Camera (left softkey) to take another picture. • Press Back and then press Thumbnails (left softkey) to return to Thumbnail View. DID YOU KNOW? After three minutes of inactivity when previewing an image, the camera goes into standby mode. Press any key to return to the image preview.
5 Adjust the position of your smartphone until you see the subject you want to record on the screen. 6 (Optional) Adjust either of the following: Brightness: Press Menu (right softkey) and select Brightness to change the image brightness. Resolution: Press Menu and select Quality to change the video resolution. Centre . Press Back Thumbnail View. to return to 9 CHAPTER YOUR PHOTOS, VIDEOS, AND MUSIC If you don’t like a video you recorded, delete it. See Deleting a picture or video for details.
YOUR PHOTOS, VIDEOS, AND MUSIC CHAPTER 9 During slide shows, optimise for viewing: Sets whether pictures are optimised for portrait or landscape format during slide shows. When sending pictures in email, use this picture size: Sets the size of pictures you send in an email message. When rotating a picture, rotate 90 degrees: Sets the direction in which pictures rotate. 5 Select Slide Show and set any of the following options. Press Done (left softkey) when you have finished.
Type filename prefix: Assigns a name to a series of pictures to be captured, such as Seattle001, Seattle002, and so on. Pictures & Videos Still image compression level: Sets the default quality and size for newly captured still pictures. In addition to viewing the pictures you capture with the built-in camera, you can view pictures captured on many popular digital cameras or downloaded from the Internet.
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC Viewing a video Viewing a slide show In addition to viewing the videos you capture with the built-in camera, you can view videos captured on many popular digital cameras or streamed from websites. Your smartphone supports and streams the following types of video files: 1 Press Home , and then press Start (left softkey). • MPEG-4 • 3GPP2 • 3GPP • WMV, WMA, ASF • RTSP Streaming 2 Navigate to the Music & Video content list.
3 Select the option you want to use to send the picture or video: an email account or MMS. 4 When the Messaging application opens, address and send the message (see Creating and sending an email message or Creating and sending a multimedia message). You can also beam a picture or video using the built-in Bluetooth® wireless technology on your smartphone to another nearby Bluetooth device. Highlight the picture or video, press Menu (right softkey), and select Beam.
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC If you have an expansion card inserted into your smartphone, select Storage Card to paste the picture or video to the card. TIP edit it in your favourite graphics program. Then sync the picture or video back to your smartphone. 1 Select the picture you want to edit. 4 Press Menu (right softkey) and select Edit > Paste. 2 Press Menu select Edit.
• To save the edited picture with a new file name, press Menu (right softkey), select Save As, enter a name for the picture, and press Done (left softkey). Deleting a picture or video 1 Highlight the picture or video you want to rename. 2 Press Menu select Delete. (right softkey) and 3 Select Yes (left softkey) to confirm the deletion. Renaming a picture or video 1 Select the picture or video you want to delete. 2 Press Menu (right softkey) and select Properties.
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC Windows Media Player 10 must be installed on your computer before you install ActiveSync desktop software. video thumbnail after synchronising the files. You can listen to these music, audio, and video files through the speaker on the back of your smartphone or through stereo headphones. TIP If you don’t already have Windows Media Player 10 or later installed on your Windows XP computer, you can download it from microsoft.com.
4 Do one of the following: Windows XP: When the Device Setup Wizard opens on your computer, click Automatic. Check the Customise the playlists that will be synchronised box. Windows Vista: Select the Sync tab, and then select Treo > Set Up Sync. Check the Sync this device automatically box. 5 Select the playlists you want to sync. On a Windows Vista computer, select the All Photos and All Videos playlists to synchronise pictures and videos between your smartphone and your computer.
YOUR PHOTOS, VIDEOS, AND MUSIC CHAPTER 9 Library: Displays the Library screen so you can select a different song or video to play. Play/Pause: Plays or pauses the current file. 4 Select the library you want to use. If you can’t find a media file on your expansion card, update the library (see Working with libraries). To play a file that is not in a library, go to the Library screen, press Menu (right softkey), and then select Open File.
Left skips to the beginning of the current file or to the previous file. Right skips to the next file. Volume button increases or decreases the volume level. DID YOU KNOW? You can play streaming files from the web. To play an MMS (Microsoft Media Streaming) file, press Menu on the Library screen and select Open URL. Select URL and enter the website address, or select History and select a site you’ve visited before.
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC 1 Go to the Now Playing screen: To delete an item from a library, highlight the item, press Menu (right softkey), and select Delete from Library. Press Yes (left softkey) to confirm the deletion. TIP • If you are on the Library screen, select Now Playing. • If you are on the Playback screen, select Now Playing.
• To view more info about a file, highlight the file, press Menu and select Properties. , • To save the playlist, press Menu (right softkey) and select Save Playlist. • To remove all items from the Now Playing playlist, press Menu (right softkey) and then select Clear Now Playing. Customising Windows Media Player Mobile 1 If you are on any screen other than the Playback screen, press Back to go to the Playback screen. 2 Press Menu select Options.
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC Shrink to fit window: Sets whether videos are automatically scaled to fit the Playback screen. 8 Select Buttons to change any of the available button settings: 5 Select Network and set the following options. Press Done (left softkey) when you have finished. Internet Connection Speed: Specifies the speed of your network connection, and specifies whether you want the device to detect connection speed. Protocol: Enables and disables the available protocols.
Mobile TV Mobile TV lets you watch entertainment, sports, news, and other television programming right on your smartphone. The content is displayed at a fixed resolution and size on your smartphone screen. BEFORE YOU BEGIN • You must subscribe to data services from your network operator. This is necessary for using Mobile TV. • You must subscribe to the Mobile TV service; additional fees apply. Contact your network operator for information.
YOUR PHOTOS, VIDEOS, AND MUSIC CHAPTER 9 178 MOBILE TV
CHAP TE R 10 Your personal information organiser Say good-bye to paper calendars and throw away those scribbled to-do lists. Your Palm® Treo™ 500v smartphone is all you need to organise your personal information and keep it with you wherever you go. You never lose your information, even if your battery is completely drained. All your personal information is backed up each time you synchronise, and your information is kept private when you use the security features available on your smartphone.
In this chapter Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Voice Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contacts Adding a contact 1 Press Home , and then press Start (left softkey). 2 Navigate to the Favourite Contacts content list and press All Contacts (right softkey). 3 Press New If you have set up a Windows Live account (see Using Windows Live), you can save the contact as a Windows Live contact. A Windows Live contact synchronises with your Hotmail contacts list but not with Microsoft Outlook on your computer. TIP (left softkey).
CHAPTER 10 YOUR PERSONAL INFORMATION ORGANISER Take some time to scroll down through all the fields in a new contact. There are fields for multiple addresses, phone numbers, email addresses, and much more. TIP Be sure to enter mobile numbers and email addresses in the correct fields so that Messaging can find this info when you address a message and Calendar can find your contacts when you want to invite them to meetings.
• Last name • One or more letters of the first and last name separated by a space • Phone number (be sure to press Option twice to turn on Option Lock before entering a phone number) You can type letters from the last name first; for example, typing “S J” or “Smi Joh” also finds “John Smith.” When you select a contact entry, you are presented with several options for contacting the person, depending on what information you have entered for the contact.
CHAPTER 10 YOUR PERSONAL INFORMATION ORGANISER 2 Press Menu (right softkey) and select Delete Contact. 3 Press Yes the deletion. • Make sure you are accessing Exchange Server 2007 or Exchange Server 2003 upgraded to Service Pack 2. • Synchronise with the Exchange server in order for the Company Directory option to appear. (left softkey) to confirm Adding a contact to the Favourite Contacts list You can add up to 10 contacts to the Favourite Contacts list so that you can quickly access them.
4 Press Menu (right softkey) and select one of the following options: Beam a contact to a nearby Bluetooth device: Select Send Contact > Beam, select the device, and then press Beam (left softkey). Send a text message containing the contact information: Select Send Contact > Text Message. Select which contact information you want to send and press Done (left softkey). Address the text message and press Send (left softkey).
CHAPTER 10 YOUR PERSONAL INFORMATION ORGANISER Calendar Displaying your calendar 1 Press Home , and then press Start (left softkey). 2 Navigate to the Upcoming Events content list and press All Events (right softkey). 3 Press Menu (right softkey) and select one of the following view options: Week View: Shows your schedule for an entire week. Month View: Shows your schedule for a whole month.
Adding an alarm reminder to an event 10 CHAPTER YOUR PERSONAL INFORMATION ORGANISER You can use the Reminder list to set an alarm for an event when you create the event. You can also add an alarm to an event later, after you have created it. 1 Create an event and then select it. 2 Press Menu select Edit. 3 Use the 5-way navigator to move among fields and enter information. Note the following: • In the Subject field, you can enter a subject, or press Centre to select from a list of predefined subjects.
CHAPTER 10 YOUR PERSONAL INFORMATION ORGANISER as banners at the top of your calendar; they don’t occupy blocks of time. For example, “Submit Final Draft” in the screenshot shown below is an untimed event. DID YOU KNOW? An untimed event can last longer than a day. 1 Press Home , and then press Start (left softkey). 2 Navigate to the Upcoming Events content list and press New (left softkey). Scheduling a repeating appointment 1 Create an appointment or untimed event, and then select it.
3 Select the Attendees list. Select Add Required Attendee, and then select the name of the contact you want to invite. To invite other attendees, select Add Required Attendee, and then select the name. 4 (Optional) To invite an optional attendee, select Add Optional Attendee, and then select the name. DID YOU KNOW? If you are using Exchange Server 2007 or Exchange Server 2003 with Service Pack 2, you can use your corporate Global Address List to find contact information for an attendee.
CHAPTER 10 YOUR PERSONAL INFORMATION ORGANISER “Please treat this as Private” near the top of an open appointment. If you sync with an Exchange server, other users who can access your folders can’t see your private events; they see private events as unavailable time slots. Customising Calendar 1 Press Menu (right softkey) and select Tools > Options. 2 Set any of the following options: Confidential: Displays the event on your smartphone and on your computer.
Set reminders: Specifies whether a reminder is automatically added to new events and how long before the event the reminder appears. You can override this setting for individual events. Send meeting requests via: Specifies the email account used to send meeting requests. 3 Press Done (left softkey). Send a multimedia message containing the appointment: Highlight the appointment you want to send. Press Menu (right softkey) and select Send as vCalendar.
CHAPTER 10 YOUR PERSONAL INFORMATION ORGANISER 5 Set any of the following: Reminder: Sets an alarm for this task and indicates when you want to be reminded. Categories: Assigns the task to one or more categories. Sensitivity: Marks this task as Normal, Personal, Private, or Confidential. Subject: Specifies a name for the task. Priority: Specifies the priority level for this task. Later you can arrange your tasks based on the importance of each task. Status: Indicates whether the task is now completed.
10 CHAPTER YOUR PERSONAL INFORMATION ORGANISER Deleting a task 1 Highlight the task you want to delete. 2 Press Menu (right softkey) and select Delete Task. 3 Press Yes the deletion. (left softkey) to confirm Customising Tasks 2 Press Complete DID YOU KNOW? (left softkey). Overdue tasks appear in red. Organising your tasks 1 In the Tasks list, press Menu (right softkey) and select Filter.
CHAPTER 10 YOUR PERSONAL INFORMATION ORGANISER Voice Notes Renaming a voice note Voice notes are a great way to capture thoughts, questions, and meeting notes on your smartphone. 2 Press Menu select Rename. (right softkey) and 3 Enter a new name for the note. Recording a voice note 4 Press Done 1 Press Home Centre . Deleting a voice note , and then press (left softkey). 2 Select Applications , and then select Organiser & Tools . 1 Highlight the voice note you want to delete.
CHAP TE R 11 Your Microsoft Office and other document tools Your Palm® Treo™ 500v smartphone enables you to take your office with you—including your Microsoft Office files. With Microsoft Office Mobile, you can carry, view, and manage Microsoft Word, Excel, and PowerPoint files on your smartphone. You can keep updated copies of the files on both your smartphone and your computer so that you can view them in the most convenient location at any time.
In this chapter Synchronising your Microsoft Office files. . . . . . . . . . . . . . . . . . . . . 197 Word Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 PowerPoint Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Excel Mobile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 PDF Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Synchronising your Microsoft Office files NOTE Most ActiveSync desktop software You can create and edit Microsoft Office files on your computer and then synchronise the files so that changes you make show up on both your computer and your smartphone.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS 3 Under Information Type, double-click Files to view a list of all synchronised files. If Files doesn’t appear under Information Type, open the Tools menu and select Options. Make sure the Files box is checked. The Documents on username’s Smartphone folder is created when you select the option to sync Files.
On this computer, synchronise the files in this folder). Windows Vista: Open the Documents\ Documents on username’s Smartphone folder. On your smartphone, you can find the synchronised file by doing either of the following: • • Press Home , and then press Centre . Select Applications , press More (left softkey), and then select Office Mobile . Select the application that opens the file: Word Mobile , Excel Mobile , or PowerPoint Mobile . Press Home , and then press Centre . Select My Files .
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS To open a file on an expansion card, press Menu (right softkey) and select Storage Card. TIP To zoom in or out of an open document, press View (left softkey) and select the zoom level. To fit the document to your smartphone’s screen, press View (left softkey) and select Wrap to Window.
Saving a copy of a document NOTE If a document was previously saved on a computer, any unsupported formatting may be lost when you save the file. 1 Open the document you want to copy. 2 Press Menu (right softkey) and select File > Save As. 3 Select Name and enter a new name for the file. 4 Select the Location list, and then select whether you want to store the file to the My Files folder on your smartphone (Main memory) or on an expansion card (Storage Card). 5 Select Save.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS To sort documents in a different folder, select My Device or My Files and navigate to the folder you want. TIP 7 To change the documents list display, press Menu (right softkey) and select View. Select Icons or List. 8 To change the sort criteria, press Menu (right softkey) and select Sort By. Select the sort option you want: Name, Date, Size, or Type.
7 (Optional) If the softkey text labels are hidden, press the right or left softkey to display the labels, and then do either of the following: • Press Menu (right softkey), select Go to Slide, and then select the slide you want to view. • Press Menu (right softkey) and select Zoom In or Zoom Out. To show web addresses as underlined hyperlinks, press Menu (right softkey) and select Show Links. TIP 8 Press End the show. 2 Press Menu select Options.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS To turn the presentation into a continuously looping slide show, check both the Use timings and the Loop continuously boxes. TIP To customise your presentation playback, press Menu (right softkey); select Custom; and then select the slides you want to include, the order of slides, and so on. Custom slide show is not available for all presentations.
smallest) order, press Menu (right softkey) and select the same sort option. Saving a copy of a presentation If you select Main memory, the presentation is saved to the My Files folder on your smartphone by default. After the file is saved, you can move it to a different folder if you want (see Finding information). TIP 11 CHAPTER YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS NOTE If a presentation was previously saved on a computer, any unsupported formatting may be lost when you save the file.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS To open a file on an expansion card, press Menu (right softkey) and select Storage Card. TIP DID YOU KNOW? By default, the softkey labels such as Menu are hidden when you open a workbook, so you need to press the right or left softkey once to display them, and then press Menu (right softkey) to open the menu.
5 Enter the text you want. To jump to a cell or region, press Menu (right softkey) and select Go To. (In Edit mode, select Tools > Go To.) Select Cell reference or name and enter the target cell info. Press OK (left softkey). TIP If you want to create a new workbook, open an existing workbook and save it with a new name (see Saving a copy of a workbook).
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS CHAPTER 11 5 Press Menu (right softkey), select Select, and then select the type of item you want to select: Cells, Columns, Rows, or All (all cells in the worksheet). 6 If you selected Cells, Columns, or Rows, use the 5-way to highlight the items you want. 7 Press Done 6 Select the Category list, and then select the type of function you want to insert. 7 Select the Function list, and then select the specific function you want to insert.
A2), selecting Entire row inserts two rows; so the original rows 1 and 2 (and their contents) are now rows 3 and 4. The rows containing the selected area and all rows beneath it move the same number of rows—two in this example— down. Column: Inserts the same number of new columns as the number of cells you selected horizontally in step 2.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS 3 Press Menu (right softkey) and select Edit Mode. 4 Select the area you want to move (see Selecting cells, rows, or columns). 5 Press Menu (right softkey), select Edit > Delete Cells, and then select how you want to remove the elements: 5 Press Menu (right softkey) and select Edit > Cut or Edit > Copy. Shift cells left: Deletes the highlighted cells and moves all cells on their right to the left.
Naming a cell or range of cells 1 Open the workbook containing the cells you want to name. 2 If the softkey text labels are hidden, press the right or left softkey to display the labels. 3 Press Menu (right softkey) and select Edit Mode. 4 Press Menu (right softkey) and select Edit > Define Name. 5 Select Range Name and enter a name for the cell or range. 6 Select Refers to and enter the cell range to be included. 7 Press Done (left softkey).
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS 5 (Optional) Check the Match case box to find text that matches the capitalisation in any text you entered in step 3. 6 (Optional) Check the Match entire cells box to find only entire cell contents that match any text you entered in step 3. 7 Select the Look in list and select whether to look in Formulas or Values. 8 Press Find 4 Select Name and enter a new name for the file.
Opening a file 1 Press Home Centre . , and then press 2 Select Applications , and then select Organiser & Tools . 3 Select PDF Viewer . 4 Press File (left softkey) and select Open. 5 Navigate to and select the file you want. To open a recently viewed file, press File (left softkey) and select Recent Files. TIP To open a file on an expansion card, after you select Open, select the topmost folder icon with two periods next to it, and then select Storage Card. TIP 6 Press Up , or Down through the file.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS CHAPTER 11 214 PDF VIEWER
CHAP TE R 12 Your application and info management tools Your Palm® Treo™ 500v smartphone comes equipped with a variety of tools for managing and organising your information. Get the most out of your smartphone: Install business, education, or leisure-time applications. After you use your smartphone to create or capture important business and personal information, use one of several options to share the info with others.
In this chapter Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding information Quickly find who or what you’re looking for by using one of these search features: • Lookup: Find and dial your contacts by name or phone number. See Dialling by contact name for details. • My Files: Browse through the files and folders on your smartphone or on an expansion card. • Global Address List Lookup: Look up names in your online corporate address list.
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS To quickly jump to the My Files folder: Press Menu (right softkey) and select My Files. When the items in a folder are displayed, you can sort them by name, date, size, or type. Press Menu (right softkey), select Sort by, and then select the sort method. • To move or copy a file to another folder, highlight the item, press Menu (right softkey), and then select Edit > Cut or Edit > Copy.
such as WinZip, to decompress the file before you install the application on your smartphone. These instructions tell you how to install basic files onto your smartphone. Some software uses an installer or wizard to guide you through the process. For details, consult the documentation that came with the software. If an application does not have a Microsoft Mobile to Market certificate, you see a message indicating that the application is untrusted.
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS 3 When the download has finished, press Home , and then press Centre . 4 Select My Files . 5 Select the file you downloaded to start the installation program.
2 Connect your smartphone to your computer using the USB sync cable. 3 Open My Computer or Windows Explorer on your computer. 4 Double-click the icon representing your smartphone. 2 Navigate to the My Settings content list and press All Settings (right softkey). 12 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS 3 Select More, and then select Remove Programs. 5 Navigate to the folder representing the expansion card. 6 Copy the application file(s) into the expansion card folder.
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Sharing information Your smartphone comes equipped with a variety of options for sharing information, so that you can choose the quickest, most convenient way to send your info or to receive info from another device. • 222 When you have a file open such as a picture or a Word document, you can easily share a file by pressing Menu (right softkey) and then selecting the Send or Beam option.
3 Select the name of the receiving device. For best results, the path between the two devices must be clear of obstacles, and both devices kept stationary. If you have difficulty beaming, shorten the distance and avoid bright sunlight. TIP DID YOU KNOW? The type of information you can beam depends on the type of device to which you are beaming. Other Windows Mobile 6 Standard devices are always compatible with your Treo 500v smartphone.
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS 1 Press Home , and then press Start (left softkey). 2 Navigate to the My Settings content list and press All Settings (right softkey). 3 Select Connections, and then select Beam. 4 Check the Receive incoming beams box.
Inserting and removing expansion cards 1 Slide the battery cover off the back of your smartphone and remove the battery. 12 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS 1 2 2 Gently push the guide on the expansion card tray toward the side of battery compartment (1) until it pops up (2). 2 1 4 Press the tray down toward the bottom of the battery compartment (2). 5 Gently push the guide away from the side of the battery compartment until it locks into place.
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS NOTE Repeat these steps when you want to remove or replace an expansion card. 4 Press Menu (right softkey) and select Storage Card. 5 Select the application you want to open. Opening applications on an expansion card After you insert an expansion card into the expansion card slot, you can open any of the applications stored on the expansion card.
If you don’t see a save option when you press Menu (right softkey), look in the submenus (if present). If you still can’t find a save option, the application may not support this feature. TIP 4 Select the option for where to save info, and then select Storage Card. The option name changes depending on the application you are in. 5 Press Save (left softkey). Copying or moving applications and files between your smartphone and an expansion card 1 Insert the expansion card into the expansion card slot.
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Renaming an expansion card Encrypting an expansion card If you change the contents of an expansion card, you may at some point want to rename the card to better match its contents. When you encrypt an expansion card, the info on the card can be read only by your smartphone—so no one can see what’s on the card if it gets lost or stolen.
Calculator You can use Calculator for basic arithmetic calculations, such as addition, subtraction, multiplication, and division. Multiply numbers: Press Left . Divide numbers: Press Right . Calculate the result: Press Centre 12 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS . Enter a decimal point: Press the * key. Switch a number between positive and negative: Press the # key. Express the displayed number as a percentage: Press Menu (right softkey) and select %.
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Using the Calculator memory To store only the displayed number in memory: Press Menu (right softkey) and select MS. DID YOU KNOW? When you store a number in memory, it replaces the number that is currently stored. 230 CALCULATOR To add the displayed number to any number already stored in memory: Press Menu (right softkey) and select M+. To display the number stored in memory: Press Menu (right softkey) and select MR.
CHAP TE R 13 Your personal settings Customising is optional. But why not personalise your Palm® Treo™ 500v smartphone to make it match your lifestyle and work even harder for you? You can easily customise the sounds, fonts, screen colours, and more on your smartphone. Take advantage of various levels of security. Prevent making an accidental (and expensive) phone call by locking the keyboard. There are lots of ways to make your smartphone work better for you.
In this chapter Home screen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 System sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . 241 System settings . . . . . .
13 CHAPTER YOUR PERSONAL SETTINGS Home screen settings Selecting your Home screen background You can use any picture that is stored on your smartphone, or on an expansion card (sold separately) inserted into your smartphone, as the background for your Home screen. Your smartphone automatically detects all supported picture files on your smartphone or an expansion card and displays them as options in the background selection list. 1 Press Home , and then press Start (left softkey).
CHAPTER 13 YOUR PERSONAL SETTINGS 3 Select Home Screen. BEFORE YOU BEGIN If you want to use a 4 Select the Home Screen layout list, and then select the layout you want. downloaded sound file, a sound file on an expansion card (sold separately) inserted into your smartphone, or a sound file that you installed onto your smartphone, make sure the file has been saved or copied to the My Ringtones folder on your smartphone (see Finding information).
The Automatic profile switches from the Normal profile to Vibrate when the Calendar application on your smartphone indicates that you currently have an appointment. DID YOU KNOW? Ring volume: Sets the ringer volume associated with this profile. Alarm type: Sets how your smartphone presents an alarm when using this profile. Customising sound profiles Alarm volume: Sets the alarm volume associated with this profile. For each sound profile except Automatic, you can customise the settings for that profile.
CHAPTER 13 YOUR PERSONAL SETTINGS To restore a profile’s default settings, highlight the profile, press Menu (right softkey), and then select Reset to default. TIP Selecting Sounds & Notifications 1 Press Home , and then press Start (left softkey). 2 Navigate to the My Settings content list and select Ring Tone. 3 Set any of the following options: New email: Sets the alert tone for new incoming email messages. New Text/MMS message: Sets the alert tone for new incoming text and multimedia messages.
Exclamations, questions, and warnings are alerts that require some type of input from you. They represent three different levels of importance, with exclamations representing critical errors that require input. DID YOU KNOW? Keypad control: Specifies whether you hear a tone or a click when you press keys. For most alert types, you can select Vibrate to have your smartphone vibrate rather than make a sound. You can also select None to receive no alert.
CHAPTER 13 YOUR PERSONAL SETTINGS 3 Press Done (left softkey). 3 Select More, and then select Regional Settings. Changing the text size You can make the onscreen text larger for easier viewing. This affects text within all applications and settings screens; it does not affect text on the Home screen, content lists, or the Main Menu. 1 Press Home , and then press Start (left softkey). 2 Navigate to the My Settings content list and press All Settings (right softkey).
group size, list separators, negative number sign symbol and format, leading zero display, and measurement system (metric vs. imperial). Application settings Positive/Negative currency: Sets the currency symbol and position, the decimal symbol and position, digit grouping symbol and group size, and negative number format. You can create keyboard shortcuts for applications you use frequently so that you can quickly access them. On your smartphone, shortcuts are called speed dials.
CHAPTER 13 YOUR PERSONAL SETTINGS You can select a key that is already assigned to another application. An alert appears asking you to confirm that you want to replace the existing application with the new one. The 1 key is reserved for dialling your network operator’s voicemail system and cannot be overwritten. DID YOU KNOW? 7 Press Done (left softkey). To access the application, press and hold the shortcut key.
Enable auto-correct: Indicates whether common misspellings such as “teh” are corrected automatically. 6 Press Done (left softkey). You can also set the time interval that must pass before the keyboard recognises a second press of the same key. Press Home, press Start, and then navigate to the My Settings content list. Press All Settings (right softkey), select More, and then select Accessibility. Select the Multipress time out list, and then select a time interval.
CHAPTER 13 YOUR PERSONAL SETTINGS Locking the SIM card You can lock your SIM (Subscriber Identity Module) card to prevent unauthorised use of your mobile account. When your SIM card is locked, you must enter the PIN to power on your phone to make or receive calls, except for emergency numbers. The SIM card remains locked even if you move the card to another phone. 2 Navigate to the My Settings content list and press All Settings (right softkey). 3 Select More, and then select Security.
NOTE You need your PIN number to edit your PIN number or remove the locking feature. If you enter an incorrect PIN more times than allowed by your network operator, the SIM card locks. After the SIM card locks, you need the PUK (PIN Unlock Key) to unlock the SIM card. Contact your network operator for more information and the PUK.
CHAPTER 13 YOUR PERSONAL SETTINGS Simple PIN: A simple PIN must contain at least 4 characters and includes numerals only. You do not need to press Option before entering the PIN numerals. 8 Select Password and enter your password. 9 Select Confirm password and enter the password again. 10 Press Done (left softkey). 11 Press Yes (left softkey) to confirm your password.
System settings 4 Select the Time zone list, and then select the time zone for your location. 13 CHAPTER YOUR PERSONAL SETTINGS 5 Select Date and enter the date. Setting the date and time Use Clock & Alarm Settings to set the time zone, time, and date for your home location and a location that you visit. To set the display format for the date and time, see Setting display formats. 6 Select Time and enter the time.
YOUR PERSONAL SETTINGS CHAPTER 13 Managing identity certificates Your smartphone may include preinstalled certificates. Certificates are digital documents that are used to authenticate and exchange information on networks. Certificates can be issued for a user, a device, or a service. 3 Select Alarm time and enter the time you want the alarm to go off. If your time format displays AM and PM, press the A or P key to select the option you want, or press any number key to switch between AM and PM.
help prevent unauthorised users from accessing your smartphone and information. 6 Do either of the following: View certificate details: Highlight the certificate, press Menu (right softkey), and then select View. Press Done (left softkey) when you have finished viewing the certificate details. Delete a certificate: Highlight the certificate, press Menu (right softkey), and then select Delete. Press Yes (left softkey) to confirm the deletion. 7 Press Done (left softkey).
YOUR PERSONAL SETTINGS CHAPTER 13 Turning wireless services on/off 1 Press Power Manager. and select Wireless 4 Select any of the following options: Backlight time out on battery: Specifies how long the keyboard backlight remains lit during a period of inactivity when your smartphone is running on battery power. Backlight time out on AC: Specifies how long the keyboard backlight remains lit during a period of inactivity when your smartphone is connected to the AC charger.
1 Press Home , and then press Start (left softkey). 2 Navigate to the My Settings content list and press All Settings (right softkey). 3 Select More, and then select More again. 4 Select Windows Update. and then press Next softkey). 7 If you selected automatic updates, check the Use my data plan to check for and download updates box if you want to use your data plan instead of your basic wireless plan to update your smartphone.
CHAPTER 13 YOUR PERSONAL SETTINGS 10 To view detailed results of the last check for updates, press Menu (right softkey) and select View details. Username • Password • Domain, if any Connection settings 1 Press Home , and then press Start (left softkey). Manually entering dial-up connection settings 2 Navigate to the My Settings content list and press All Settings (right softkey).
13 CHAPTER YOUR PERSONAL SETTINGS To delete a dial-up connection, highlight the connection, press Menu (right softkey), and then select Delete. Press Yes (left softkey) to confirm the deletion. TIP Changing your network connection If you travel outside of your home region and use a SIM card from another Vodafone network operator, you can change the settings on your smartphone to work with the new SIM card.
CHAPTER 13 YOUR PERSONAL SETTINGS Manually entering network connection settings • Primary and secondary DNS server addresses Your smartphone is already set up to connect to the Internet using a high-speed data connection on your network operator’s network. To connect to the Internet, simply start Internet Explorer Mobile. • IP address For special situations, for example, if you use a different SIM card associated with a different network operator, you need to manually enter network settings.
Connecting to a VPN If you want to use your smartphone to access your corporate email account or other files on your corporate server, you may need to set up a VPN (virtual private network). A VPN enables you to log in to your corporate server through the company’s firewall (security layer). BEFORE YOU BEGIN Check with your company’s system administrator to see if a VPN is required to access the corporate network.
CHAPTER 13 YOUR PERSONAL SETTINGS • The proxy server name, port number, and type • Username • Password 1 Press Home , and then press Start (left softkey). 2 Navigate to the My Settings content list and press All Settings (right softkey). 3 Select Connections, select More, and then select Proxy. 4 Select the connection you want to view or change, or to create a new connection, select New. 5 If this is a new connection, select Description and enter a descriptive name for the connection.
and then enter the pattern for the URL to be excluded. Press Done (left softkey). On the Work URL Exceptions screen, highlight a URL, press Menu (right softkey), and then select Edit or Delete to make changes to or delete the exception. TIP 7 Press Done (left softkey). Ending a data connection 13 CHAPTER YOUR PERSONAL SETTINGS If your service plan includes minutes-of-use fees for data connections, you can reduce costs by ending the data connection when you’ve finished browsing the web.
YOUR PERSONAL SETTINGS CHAPTER 13 256 CONNECTION SETTINGS
CHAP TE R 14 Troubleshooting Although we can’t anticipate all the situations that might arise, this chapter provides helpful information and answers to some of the most commonly asked questions. For additional information and technical support, visit go.palm.com/treo500v/.
In this chapter Transferring info from another device . . . . . . . . . . . . . . . . . . . . . . . 259 Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264 Network connection.
Transferring info from another device Reinstalling the desktop software For information on transferring your info from a previous Windows Mobile® device or from a Palm OS device to your new Palm® Treo™ 500v smartphone, visit go.palm.com/treo500v/ for instructions. If you have problems synchronising using your desktop sync software, you may need to reinstall the software. ® DID YOU KNOW? You can purchase a third-party application that lets you run Palm OS® applications on your smartphone.
CHAPTER 14 TROUBLESHOOTING 4 Quit any active applications, including virus scanners and Internet security applications. 5 To reinstall the software, insert the Windows Mobile Getting Started CD into your computer’s CD drive, and follow the onscreen instructions. See Installing ActiveSync desktop software: Windows XP or Installing Windows Mobile Device Center: Windows Vista for detailed instructions.
2 Remove and reinsert the battery, and then replace the battery cover. 3 Press and hold Power Palm® logo appears. until the If the phone or the Bluetooth® wireless technology feature was on before a reset, these automatically turn on after the reset. DID YOU KNOW? Performing a hard reset A hard reset erases all personal information, such as appointments, contacts, and tasks, as well as programs you have added, such as third-party software on your smartphone.
CHAPTER 14 TROUBLESHOOTING 1 Synchronise your smartphone with your computer so that your smartphone applications and info can be restored by synchronising again after you perform the hard rest. 2 Holding your smartphone screen side down, use two or more fingers to press against the battery door to release it, and then slide the door off the back of your smartphone. 3 Remove and reinsert the battery, and then replace the battery cover.
1 Press and hold Power smartphone off. to turn your Battery contacts 2 Holding your smartphone screen side down, use two or more fingers to press firmly against the battery door while pulling downward to release it, and then slide the door off the back of your smartphone. 14 CHAPTER TROUBLESHOOTING Smartphone contacts 6 Press and hold Power Palm® logo appears. until the Performance 3 Slide your finger under the left side of the battery and lift up to remove it.
CHAPTER 14 TROUBLESHOOTING If the previous steps don’t fix the problem, try doing a soft reset (see Performing a soft reset). Screen The screen appears blank Be sure that third-party applications are designed for Windows Mobile 6 Standard. Applications written for Windows Mobile 6 Professional or earlier versions of Windows Mobile software do not work with your smartphone. 1 If you’re on a call, when the time period specified in Power Management expires, the screen dims.
Network connection 2 Turn off your phone and turn it on again (see Turning your Palm® Treo™ 500v smartphone on/off). Signal strength is weak 3 Perform a soft reset (see Performing a soft reset). 1 If you’re standing, move about 3 metres in any direction. 2 If you’re in a building, move near a window. Open any metal blinds. 3 If you’re in a building, move outdoors or to a more open area. 4 If you’re outdoors, move away from large buildings, trees, or electrical wires.
CHAPTER 14 TROUBLESHOOTING You are in a roaming coverage area and your phone is connected to a 3G UMTS network, but you are not actively transmitting data. Additional fees may apply for calls or data transmission. Your phone is connected to a GPRS network, but you are not actively transmitting data. You can still make or receive calls. Your phone is on and a GPRS data connection is active. You can still make or receive calls, but the data transmission is automatically interrupted.
3 Select Phone. • If a text message arrives but does not display a notification, perform a soft reset (see Performing a soft reset). • The network settings for text and multimedia messaging are preset by the network operator associated with the SIM card included with your smartphone. If you use a different SIM card associated with a different network operator, you need to manually enter network settings to use messaging services (see Manually entering network connection settings).
TROUBLESHOOTING CHAPTER 14 and range can be affected by physical obstacles, radio interference from nearby electronic equipment, and other factors. • You are away from other devices using the 2.4 GHz radio frequency, such as cordless phones, microwaves, and Wi-Fi equipment. If this is impossible, move the phone closer to the hands-free device. • The device specifications are compatible with your smartphone.
You can go to the Windows Mobile website for more information at windowsmobile.com. DID YOU KNOW? DID YOU KNOW? A common cause of sync problems is the presence of protective software, such as VPNs or firewalls, on your computer or network. Synchronisation: Desktop sync software This section covers issues with synchronising using the desktop sync software that came with your smartphone. If you have a Windows XP computer, the desktop sync software is called ActiveSync® desktop software.
CHAPTER 14 TROUBLESHOOTING using this connection box is checked, and that USB is selected from the list. 6 Restart your computer and make sure the desktop sync software is running. Windows XP computer: Click Start, navigate to Programs, and then select Microsoft ActiveSync. 7 If the problem persists, you can enable advanced ActiveSync network functionality. Press Home , and then press Start (left softkey). Navigate to the My Settings content list and press All Settings (right softkey).
microsoft.com and search for the following topics to help with specific firewall setup situations: Repeat the installation process (see Reinstalling the desktop software). 11 For a Windows XP computer only, delete the existing relationship between your smartphone and your computer and create a new one by doing the following steps in turn: • Disconnect your smartphone and your computer from the sync cable.
TROUBLESHOOTING CHAPTER 14 synchronise with the root folders of Microsoft Office Outlook Contacts, Calendar, and Tasks (Outlook sold separately; a free trial version is available for download from the Windows Mobile Getting Started CD). If you want to synchronise with a global Exchange Address Book, you must copy the addresses to your local Contacts list in Microsoft Office Outlook (right-click the addresses and select Add to Personal Address Book).
2 Reinstall the desktop sync software, accessible from a link on the Windows Mobile Getting Started CD, which came with your smartphone (see Reinstalling the desktop software). Media file synchronisation fails if you installed the desktop sync software before you installed Windows Media Player. My appointments show up in the wrong time slot after I sync 1 Make sure that you installed the desktop sync software that came with your smartphone.
CHAPTER 14 TROUBLESHOOTING An alert tells me that there is not enough free memory to sync my info The ActiveSync application on your smartphone ran out of storage space. Try the following: 1 Close all running programs (see Closing applications). 2 If the problem persists, see Making room on your smartphone for suggestions on other ways to free up space on your smartphone.
An alert tells me that the server could not be reached Your smartphone had to wait too long to connect to the Exchange server. The connection may have been lost, the server may be temporarily overloaded, or the server may have encountered an internal error. Check your Exchange server name and proxy server settings (see Setting up wireless synchronisation), and try again later.
CHAPTER 14 TROUBLESHOOTING • Service provider settings frequently change. If your email account was working but you are currently experiencing problems, check with your service provider to see if any of the account settings have changed. I have problems sending and receiving email Short periods of time when email is unavailable are common due to server problems or poor wireless coverage.
you have an Internet connection to their network to send email through their servers. In this case, you can almost always receive email from these accounts, but if you want to send email, you must send it through another server (see Setting up a POP/IMAP account: Common email providers). My vCard or vCal email attachment isn’t forwarding correctly Microsoft Office Outlook provides several features including vCard and vCal that work with email client software on a Windows computer.
CHAPTER 14 TROUBLESHOOTING 3 Press Menu (right softkey) and select Configure Server. Web 4 Make sure the This server requires an encrypted (SSL) connection box is checked. I can’t access a web page Bluetooth wireless technology I am unable to send information using a Bluetooth connection with another device. Make sure that the other device has the Bluetooth visibility option turned on. I am unable to receive information that another device is sending me over a Bluetooth connection.
Your smartphone can open your email application when you select an email address on a web page. If nothing happens when you select the link, try setting up your email application first (see Setting up email). TIP Camera Pictures are 16-bit colour. Resolution settings range from the low end of 96 x 72 pixels to a high end of 1600 x 1200 pixels. Video resolution settings range from a low end of 176 x 144 pixels to a high end of 320 x 240 pixels.
CHAPTER 14 TROUBLESHOOTING • For best results, verify that you have the brightest light source coming from behind you, lighting the subject’s face. Avoid taking indoor pictures with the subject in front of a window or light. • Make sure the subject is at least 0.5 metres away from the camera to ensure good focus.
Standard operating system on your smartphone. Remember that not all third-party applications were written with the Treo 500v smartphone keyboard and 5-way navigator in mind. You may encounter strange behaviour or errors in these applications if you use the keyboard and the 5-way navigator. TIP 3 Delete the most recently installed application from your smartphone (see Removing applications). 4 If the problem persists, perform another soft reset.
TROUBLESHOOTING CHAPTER 14 • • from your smartphone (see Deleting messages and Deleting a message). You may also want to empty the deleted items folder. Voice quality Internet: If you save links to pages you’ve visited in Internet Explorer Mobile, you may want to clear all recent pages (see Customising your Internet Explorer Mobile settings).
14 VOICE QUALITY 283 CHAPTER TROUBLESHOOTING Is your voice too quiet on the other end? Be sure to hold the bottom of the smartphone, or the hands-free microphone, close to your mouth. Check the signal strength indicator. If the signal is weak, try to find an area with better coverage.
TROUBLESHOOTING CHAPTER 14 284 VOICE QUALITY
Terms ActiveSync® The software on your smartphone that exchanges and updates the information on your Palm® Treo™ 500v smartphone with the information on your computer. ActiveSync desktop software The software on your Windows XP computer that exchanges and updates the information on your computer with the information on your smartphone. To open ActiveSync on your computer, double-click the ActiveSync icon in the taskbar in the lower-right corner of your screen.
desktop software MMS (Multimedia Messaging System) A Personal Information Manager (PIM) application for computers, such as Microsoft Office Outlook®, that helps you manage your personal information and keep it synchronised with your smartphone. See Installing ActiveSync desktop software: Windows XP or Installing Windows Mobile Device Center: Windows Vista. An enhanced messaging system that enables you to send pictures, animations, and ringtones almost instantly.
Phone Off PIN (personal identification number) Appearing on the Home screen, this indicates that your smartphone is not connected to any network, and you cannot make calls. You can still use the organiser features, however. To turn the phone on/ off, go to the Wireless Manager. See Turning your phone on. The password assigned to your SIM card by your network operator. Turning on the PIN lock secures your wireless account. See also PUK. See Locking the SIM card.
the SIM card. See Inserting the SIM card and battery. wirelessly or by means of a cable connection. See Synchronising information. SMS (Short Messaging Service) time out The service that exchanges short text messages almost instantly between mobile devices. Your smartphone can send and receive text messages while you are on a call. See Creating and sending a text message. The time of inactivity that passes before the screen on your smartphone turns off.
ActiveSync desktop software: Windows XP. with your Treo 500v smartphone. See Installing third-party applications. Windows Mobile Windows Mobile Device Center The operating system of your Treo 500v smartphone. Your smartphone uses Windows Mobile® 6 Standard edition. When installing third-party applications to your smartphone, be sure to install only apps that are written for Microsoft Windows Mobile 6 Standard. Apps designed for Microsoft Windows Mobile 6 Professional or any edition of Windows Mobile 5.
TERMS
Important safety and legal information FCC Statement This equipment has been tested and found to comply with the limits for a Class B computer peripheral, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Further information on this subject can be obtained from the WHO home page http://www.who.int/peh-emf WHO Fact sheet 193: June 2000. FCC RF Safety Statement In order to comply with FCC RF exposure safety guidelines, users MUST use one of the following types of body-worn accessories: • A Palm brand body-worn accessory that has been tested for SAR compliance and is intended for use with this product. • An accessory that contains NO metal (snaps, clips, etc) and provides AT LEAST 1.
Person responsible for making this declaration: Maximum SAR Values (W/kg) CE David Woo/Sr. Compliance Engineer Sunnyvale/June 30, 2007 Antenna Care/Unauthorised Modifications Use only the supplied integral antenna. Unauthorised antenna modifications or attachments could damage the unit and may violate FCC regulations. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Adapter source: Dee Van Enterprise Co.,Ltd. Model: DSC51F 52100 Input Rating: 100-240 Vac, 50/60Hz, 0.2A Output Rating: 5.2Vdc,1A are consistent with the independent research by the recommendations of Wireless Technology Research. Persons with pacemakers should: Battery Source: Palm Model: SBP-10 Rating: 3.7Vdc,1200mAh Battery Source: Palm Model: 157-10099-00 Rating: 3.7Vdc,1200mAh Operational Warnings IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
Blackouts and Seizures Blinking lights, such as those experienced with television or playing video games, may cause some people to experience blackout or seizure, even if never experienced before. In the event a smartphone user should experience any disorientation, loss of awareness, convulsion, eye or muscle twitching or other involuntary movements, stop use immediately and consult a doctor. Individuals with personal or family history of such events should consult a doctor before using the device.
Normal use position: When making or receiving a phone call, hold your smartphone to your ear, with the bottom towards your mouth or as you would a fixed line phone. Air bags: Do not place a smartphone in the area over an air bag or in the air bag deployment area. Store the smartphone safely before driving your vehicle. Seizures/blackouts: This smartphone is capable of producing bright flashing lights.
Interference in cars: Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation. 7 Do not engage in stressful or emotional conversations that may divert your attention from the road. 8 Dial your national emergency number (such as 112 or 999) to report serious emergencies. This is a free call from your smartphone.
situation because you are reading or writing and not paying attention to the road or nearby vehicles. NOTICE FOR CONSUMERS WITH HEARING DISABILITIES 6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip, or attempt to coincide your calls with times you may be stopped at a stop sign, red light or otherwise stationary.
ensures that all wireless phones sold in the United States follow safety guidelines that limit radio frequency (RF) energy. FDA monitors the health effects of wireless telephones. Each agency has the authority to take action if a wireless phone produces hazardous levels of RF energy. FDA derives its authority to regulate wireless telephones from the Radiation Control provisions of the Federal Food, Drug, and Cosmetic Act (originally enacted as the Radiation Control for Health and Safety Act of 1968).
IMPORTANT SAFETY AND LEGAL INFORMATION
Specifications Radio • Dual mode GSM/UMTS phone • GSM 900/1800/1900 • UMTS 2100 • GPRS Multi-slot Class 10, Class B • UMTS PS data • Personal speakerphone • Hands-free headset jack (2.
Display Keyboard Included software System requirements Operating and storage temperature range 302 SPECIFICATIONS • Up to 65,536 colours (16-bit colour) • Resolution: 320 x 240 • User-adjustable brightness • Built-in 30-key keyboard plus 5-way navigator • Backlight for low lighting conditions • Phone • Calendar • Messaging (text, multimedia, and email) • Tasks • Calculator • ActiveSync • Excel Mobile • Word Mobile • PowerPoint Mobile • ClearVue PDF Viewer • Internet Expl
Index NUMERICS 112 calls 46, 241, 297 3G networks 52 3G SIM cards 17 5-way navigator 15, 27, 28, 281 A AC charger 18, 19 accented characters 36 accessing alternative characters 36 applications 36, 39, 285 calculator 229 corporate mail 82 email 100 menu items 30 online address books 112 remote files 253 the Internet 141, 154 voicemail 38 web pages 145 accessories 10, 61, 296 account information 17 accounts accessing MyMail 100 changing SIM cards and 251 changing voicemail 71 deleting email 106 getting help
caller ID pictures 182 contacts 49, 112, 131, 181 expansion cards 224 notes 182 passkeys 62, 151 signatures 115 tasks 191, 192 address book 112, 113, 184, 272 addresses adding 112, 113 blocking 120 copying 272 looking up 217 selecting 131, 279 sending email and 108, 109, 113 sending messages and 125, 126, 128 synchronising 82, 272 viewing 126, 128 adjusting screen brightness 237 adjusting volume.
appearing in wrong time slots 273 deleting 190 displaying conflicting 186 hiding 189 marking as private 189 scheduling repeating 188 sending 191 setting reminders for 187, 191 viewing 186 arrow icons 27 attachments adding 109, 121 opening 111, 112 receiving 111 saving 112 storing 281 troubleshooting 277 Attendees list 189 audio 49, 165, 170 audio files 169 audio safety guidelines 294, 299 authentication 106 Auto Answer option 65 Auto Correct option 168, 241 Auto Detect command 251 auto-completion options 24
checking status of 150 connecting to 149–151 discovering 149, 150 hiding 153 making calls and 61–63 printing with 150, 153 purchasing 61 synchronising over 92 transferring calls to 63, 65 troubleshooting 267 Bluetooth icon 62, 150 Bluetooth Internet Connection Sharing connection 154 Bluetooth profiles 152 Bluetooth technology 285 border highlight 29 Brightness command 161, 163 brightness, adjusting 161, 163, 237 browsing files and folders 217, 227 browsing the web.
carrier. See accounts cascading menus 31 case-sensitive searching 200, 212 category lists 38 Cc fields 109, 128 cell phones.
confidential events 190 confirmation messages 127, 130, 132, 134 Confirmation time out option 237 conflicting appointments 186 Connect Bluetooth command 63 Connect via Bluetooth command 93 connecting device to PCs 90 headsets to phone 60–63 to Bluetooth devices 61– 63, 149–151 to hands-free car kits 61 to mobile networks 265 to networks 70 to the Internet 143, 250, 252 to VPNs 253 connection settings 250–255 Connection Settings command 270 connections accepting Bluetooth 152 accessing high-speed 17 changing
cookies 143, 147 Copy command 167, 227 Copy Contact command 182 copying addresses 272 applications 227 items in folders 218 pictures and videos 167 presentations 205 copyrighted items 166 corporate mail systems 100, 104, 253, 277 corporate networks 11 corporate servers 21, 253 See also Exchange servers storing passwords for 82 country codes 71 coupling 282 coverage area 21, 44, 265 creating Bluetooth profiles 152 caller ID pictures 182 contacts 181 documents 199 email messages 108 favourites 145–146 keyboar
Delete Contact command 184 Delete from Library command 174 Delete List command 58 Delete Task command 193 deleted items folder 282 deleting applications 221, 282 Call History list 58 contacts 183 email 114, 117, 118 email accounts 106 events 190 favourites 146 files 218, 281 folders 146 identity certificates 247 items from libraries 174 items from playlists 174 items in folders 218 keyboard shortcuts 240 messages 132 partnerships 152 pictures 169 system sounds 237 tasks 193 text 207 videos 169 310 INDEX
workbooks 205–207 distribution lists 113 document templates 199 documentation 9, 43 documents creating 199 displaying 201, 202 finding and replacing text in 200 formatting text in 200 opening 199 saving 201 sorting 202 documents list 201 domain names 82 Download Message command 111 Download size limit list 84 downloading Adobe Flash Player 87 applications 218, 219 attachments 111 email 84, 102, 111, 118, 119 files 146, 219 images 169 multimedia messages 130, 134 Outlook 79 ringtones 63, 64 sounds 234 sync
troubleshooting 275–278 viewing large messages 111 email account types 99 email accounts accessing MyMail and 100 changing 106 connecting to Exchange servers and 82–86 connecting to POP/IMAP servers and 101–107 customising 116–120 deleting 106 displaying 118 entering outgoing server settings for 106 renaming 101, 104 selecting 108, 118 setting up 99 troubleshooting 275 email client software 277 Email command 58 email distribution lists 82 email options 116–120 email providers 100, 101, 102 Email Setup scree
expansion cards adding 224 as storage medium 282 browsing on 227 encrypting 228 formatting 224 inserting 225–226 installing apps on 220–221 moving apps to 227 opening files on 200 opening items on 226 renaming 228 transferring files to 226, 227 transferring media files to 167, 170, 174 Explorer Mobile 219 F factory defaults 135, 176 factory-installed applications 221 Favourite Contacts list 49, 59, 181, 182, 184 favourites 145–146 Favourites application 79 Favourites command 146 Favourites softkey 146 featu
creating 146, 167 deleting 146 moving items to 218 opening items in 218 organising media files in 167 organising web favourites in 145, 146 receiving email and 110 selecting 217 sorting contents 218 forgetting passwords 243 format options 119, 238 formatting expansion cards 224 text 200 formatting options 200 forms (web) 145, 279 formulas 210 forwarding messages 114, 131 phone calls 55, 56 freeing memory 221, 274, 281 Freeze Panes option 206 front view (device) 15 full charge 19 Full Screen option 144, 172,
Hold command 51, 53 Home button 15, 22 home locations 245 Home Reception option 134 Home screen 22, 39, 51, 72, 233 Home Screen layout list 234 hosted Exchange services 82 Hotmail 100 Hotmail accounts 136, 138 HTML formats 111, 114 HTML option 119 hyperlinks 203 See also web links I icons 27, 72, 201, 204, 265 identity certificates 143, 219, 246, 247 Ignore softkey 50 IM messaging 136, 236 image files 127, 281 images See also pictures dimmed 264 downloading 169 hiding web page 144 incorrect colour settings
Internet Connection Sharing 21, 154–155 Internet Connection Speed option 176 Internet connections closing 145 detecting settings for 148 setting up 250, 252 troubleshooting 266, 278 Internet email option 104 Internet Explorer Mobile 219 browsing with 143–147 closing 145 customising 147–148 unsupported elements for 143 Internet service providers 103, 250 Internet Sharing icon 154 ISPs.
SIM cards 242 the keyboard 241 looking up contacts 46, 47, 58, 71, 184 lookup feature 217 losing connections 268 information 261 passwords 243 smartphone 82, 244 third-party apps 261 low coverage areas 265 low light conditions 34 lowercase letters 35 M magnet 17 magnetic media 295 magnification.
automatically resending 134 converting to Unicode 133 creating email 108 displaying date and time in 116 encrypting 120 finding 113–114 forwarding 114, 131 including in response 117 recording 129 rejecting anonymous 135 retrieving voicemail 50 selecting links in 131 sending to multiple recipients 109, 126, 140 setting size 84, 119, 134 Messaging application See also text messages; multimedia messages adding contacts and 182 displaying email accounts 108, 118 setting up email accounts 101, 103 messaging appl
conserving memory and 281 creating 127–129 customising 129, 133 deleting 132 dialling from 49 displaying 131 forwarding 131 opening 130 overview 123 receiving 130, 134 replying to 131 requirements for 9 sending 127, 129, 133, 185 setting alert tones for 236 troubleshooting 267 multimedia messaging services 133 Multimedia Messaging System.
notifications confirming message delivery 127, 130, 132, 134 connecting to Bluetooth devices and 152 receiving messages and 130 receiving phone calls and 53, 66, 67 selecting ringtones for 63 setting sound options for 236 silencing sounds for 234 troubleshooting 267 Now Playing playlist 174, 175 Now Playing screen 174 number formats 238 number sign symbol 239 numbers 35 O Office files.
Override playback options 203 Overview view 206 OWA services 82 owner information 244 P paired relationships. See partnerships pairing.
blocking 65–66 ending 22, 52 extracting 55 filtering 56, 58 forwarding 55, 56 making 45, 48, 51, 56 muting microphone for 51 placing on hold 51, 54 receiving notifications for 53, 66, 67 restricting 67–68 sending to voicemail 49 setting up conference 54– 55 transferring to hands-free device 63, 65 viewing information about 51, 53, 56, 57 viewing status of 39 phone headsets.
Play/Pause command 172 playback options 175 Playback screen 175, 176 playing media files 169, 171, 172, 175 multimedia messages 130 presentations 202, 203, 204 ringtones 64 videos 169 voice notes 194 playlists 170, 171, 174–175 POP servers 99, 101–107 portable radio.
voice notes 139, 194 recurring appointments.
S Save copies of sent items check box 109 Save password check box 84, 102, 105 Save Playlist command 175 Save softkey 227 Saved folder 109 saving attachments 112 documents 201 email 109, 117 files 226, 227 multimedia items 131 passwords 84, 102, 105 phone numbers 52, 58 pictures 164, 169 playlists 175 presentations 205 videos 164 workbooks 205, 212 Schedule command 85, 273 Schedule screen 85 scheduled syncs 276 schedules.
email 58, 109, 117, 121, 145 meeting requests 113, 188, 189, 191 multimedia messages 127, 129, 133, 185 pictures 121, 128, 140, 166 ringtones 129 text messages 56, 58, 125, 126 videos 128, 166 web links 145 sending to multiple recipients 109, 113, 126, 140 Sensitivity list 189 sensitivity options 189, 192 Sent folder 117 servers, troubleshooting 273, 275, 277 service contracts 9 See also accounts service plans 9 See also accounts service providers 266 Set As Ringtone command 194 Set reminders for new items
losing 82, 244 moving around on 25 naming 153 not responding 260, 280 operating 10, 17, 295–296 overview 15–17 personalising 231 purchasing accessories for 10, 61, 296 resetting 260–262 storing 16, 17 transferring information to 75, 91, 259 troubleshooting 257 turning on or off 43, 45 unpacking 9 updating information on 75, 77 smartphone contacts 16 SMS messaging 125, 288 soft resets 260 softkey labels 203, 206 softkeys 15, 30 software See also applications downloading 10 included with device 302 installing
submenus 31 Suggest words when typing check box 240 support 10 Swap softkey 54, 55 symbols 35 sync cable 20, 86, 90, 92, 154 sync connector 15 Sync feature 170 sync schedules 273, 276 Sync softkey 86 synchronisation battery life and 21 Bluetooth devices and 92 defined 288 hard resets and 261, 262 multiple computers and 93 overview 75, 77, 78 preparing for 82, 86, 92 scheduling 85–86 setting up 23 starting manually 86 stopping 95 sync cable and 92 third-party apps and 79, 261 troubleshooting 11, 260, 268–275
deleting 207 entering 34, 34–36, 207, 240 finding and replacing 200 formatting 200 resizing 145, 238 text captions 129 Text Input Settings option 240 Text Message screen 125, 130, 132 text message service centre 71 text messages addressing 125, 126 creating 125–126 customising 126, 132 deleting 132 forwarding 131 making phone calls and 49, 51, 52 opening 130 overview 123 receiving 130, 134 replying to 131 sending 56, 58, 125, 126 setting alert tones for 236 troubleshooting 267 text phrases 109, 126 Text Si
Unfreeze Panes option 206 Unhold softkey 51 Unicode language 133 unlocking device 243 SIM cards 242 the keyboard 241 Unmute softkey 51 unretrieved voicemail 50 untimed events 187 Upcoming Events list 186 Update Library command 173 Update Setup screen 249 updates 10, 249 updating information 75, 77 system software 248 upgrades 259 uppercase letters 35 URLs 117, 131, 143, 202, 254 See also web links USB controllers 271 USB hubs 90, 270 USB ports 90, 270 USB sync cable 20, 86, 90, 92, 154 usernames 288 330 I
pictures 165 presentations 204 softkey actions 30 subfolders 110 tasks 193 videos 166, 172, 175 web pages 143, 144, 146 workbooks 205–207 virtual private networks.
websites accessing 141 ending connections to 255 opening Vodafone live! 143 submitting transactions and 279 week numbers 190 Week View 186, 190 Week view option 190 Windows Live contacts 181 Windows Live Mail 136, 136–138 Windows Live Messenger 136, 138–140 Windows Live services 136 Windows Media Player 81, 160, 170 Windows Media Player Mobile 169–176 Windows Mobile 264, 289 Windows Mobile Device Center 78, 88, 90, 289 Windows Mobile devices 91, 223, 259 Windows Mobile Getting Started CD 10 332 INDEX Win
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