User Guide Your Palm® Treo™ 680 Smart Device
Intellectual property notices © 2006–2007 Palm, Inc. All rights reserved. Blazer, HotSync, Palm, Palm OS, Treo, VersaMail, and the Palm and Treo logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. AT&T, AT&T logo, Cingular and Cingular logos are trademarks of AT&T Knowledge Ventures and/or AT&T affiliated companies. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2005 ACCESS Co., Ltd. and ACCESS Systems America, Inc.
Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Chapter 1: Setting up .
Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Chapter 4: Your email and other messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Which email application should I use? . . . . . . .
Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Pocket Tunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Chapter 8: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 World Clock . . . . . . .
Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Chapter 12: Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Resetting your Treo . . . . . .
Welcome files, videos, dictionaries, games, and lots of other applications • Congratulations on the purchase of your Palm® Treo™ 680 smart device! In one compact and indispensable device, you now have all of the following: • Phone application for making and receiving calls • Push to Talk application for talking instantly with other members who are signed up to use this walkie-talkie type service • Contacts application that stores the names, phone numbers, and even pictures of friends, family, busines
What’s in the box? You should have received all the following items in the box: Hardware • • Treo 680 AT&T Wireless SIM card (not included with all models; preinstalled in Treo 680 on some models; see Inserting the SIM card and battery for details) SIM (Subscriber Identity Module) card The smartcard that you insert into your Treo 680 and that identifies you to the mobile network. It contains your mobile account information, such as your phone number and the services to which you subscribe.
What do I need to get started? This guide helps you set up your Treo 680 and quickly learn to use it. To get started, you need all the items that came in the Treo 680 box (see What’s in the box? ), plus the following: • • Appropriate service contracts. Phone and text messaging services and Push to Talk service require a service contract with AT&T Wireless. Web, email, and multimedia messaging services require a service contract and data services from AT&T Wireless.
can open it any time. Press Applications , and then select Quick Tour . Tutorial: The Palm 680 Tutorial explains how to make calls, browse the web, and send and receive email. Find the tutorial on the web at http://www.cingular.com/ tutorials/treo680. While using your Treo On-device User Guide: A copy of this guide is included on your Treo 680. The on-device guide is specially formatted for your Treo 680 screen. To view the on-device guide, press Applications , and then select My Treo .
CHAPT ER 1 Setting up You’re about to discover the many things about your Palm® Treo™ 680 smart device that will help you better manage your life and have fun, too. As you become more familiar with your Treo 680, you’ll want to personalize the settings and add applications to make it uniquely yours. But first, take the few easy steps in this chapter to set up your Treo 680 and get it running.
In this chapter Treo 680™ overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 9 Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 CHAPTER SETTING UP Treo 680™ overview Front view Indicator light (phone and charge indicator) 5-way navigator and Center button Earpiece Power/End Applications Volume Side button Menu Send Phone Xpress Mail Calendar Protect your screen. Be careful to store your Treo 680 away from items that might scratch or crush the screen. Your Treo 680 comes with a screen protector. Visit www.palm.com/mytreo680cingular to find carrying cases and other useful accessories.
CHAPTER 1 SETTING UP Back view Speaker Stylus Battery door release Self-portrait mirror (camera version only) Camera lens (camera version only) Headset jack Expansion card slot IMPORTANT The Treo 680 speaker includes a large magnet, so be sure to keep your Treo 680 away from credit cards or other items that could be demagnetized.
Top view Infrared (IR) port Ringer switch The Ringer switch silences all sounds at once. You don’t need to hunt for Off buttons all over the device. DID YOU KNOW? Inserting the SIM card and battery Your SIM card contains account information such as your phone number and voicemail access number. To use the phone, email, or web features, the SIM card must be inserted into your Treo 680. NOTE Your SIM card may already be installed in your Treo 680. Follow steps 1 through 3 to check.
CHAPTER 1 SETTING UP 3 Slide the SIM tray out of the slot inside the Treo 680. If the SIM card is already installed, skip to step 5. 6 Align the metal contacts on the battery with the contacts inside the battery compartment, insert the battery into the compartment at a 45-degree angle, and then press it into place. 4 Align the notch on the SIM card with the notch in the SIM tray. Insert the notched end of the SIM card into the SIM tray, and then press the other end of the card until it falls into place.
replacement batteries, see Replacing the battery. 7 Slide the battery door onto the back of the Treo 680 until it clicks into place. 8 Your Treo screen wakes up and begins the setup process. When the language selection screen appears, select the language you want to use, and then follow the onscreen instructions to set up your Treo. IMPORTANT Always use the same language for your Treo, your computer operating system, and your desktop software.
CHAPTER 1 SETTING UP 1 Plug the AC charger into a wall outlet. 2 Connect the charger cable to the bottom of your Treo 680. Make sure the arrow on the connector is facing up, toward the screen. You can also trickle-charge your Treo 680 without the AC charger by connecting it to your computer with the sync cable. However, it takes longer to charge the battery without the AC charger, and if your laptop isn’t plugged into a power source, your Treo 680 can drain the laptop’s battery.
If the battery is fully drained, it may take a few moments for the indicator light to turn on when you begin charging. TIP If the indicator light does not turn on when you connect your Treo 680 to the AC charger, double-check the cable connection and the electrical outlet to which it is connected. TIP To see exactly how much power is left in your battery, tap the onscreen battery icon.
CHAPTER 1 SETTING UP Treo 680. For info on replacement batteries, see Replacing the battery. You can buy an extra battery as a spare for long plane trips or periods of heavy use. To purchase batteries that are compatible with your Treo 680, go to www.palm.com/ mytreo680cingular. • If you don’t plan to use the wireless features on your Treo for a while, turn off your phone (see Turning your Treo 680 on and off) and let all calls be picked up by voicemail.
Making your first call 1 Press Phone 4 Tap the onscreen Dial Pad to enter the number you want to call. 1 CHAPTER SETTING UP . 2 If prompted, press Center to turn off Keyguard (see Locking your keyboard (Keyguard) for more info). Center 5 Press Send to dial the number. 6 If prompted, press Center Yes and turn on your phone. TIP If Check SIM Card appears in the title bar, see Inserting the SIM card and battery.
CHAPTER 1 SETTING UP • To increase the volume, press the upper half of the Volume button. • To decrease the volume, press the lower half of the Volume button. Volume If your phone number doesn’t appear in Phone Info, make sure your SIM card is properly inserted into your Treo 680. If your phone number still does not appear in Phone Info, look for the number on the plastic holder to which the SIM card was attached. If you still need assistance, please contact AT&T Wireless.
Palm® Desktop software (included) or Microsoft Outlook for Windows (sold separately) as your desktop software. Before you can synchronize, you need to install the desktop synchronization software and connect the sync cable to your computer. System requirements Your computer should meet the following minimum system profiles for Windows or Mac computers.
CHAPTER 1 SETTING UP name>\PalmOS5 Incompatible Apps. (Can’t find a Palm folder in Program Files? Then look for a folder labeled palmOne or Handspring instead. For more info, see I can’t find my user folder.) IMPORTANT Do not synchronize your Treo 680 with any previous versions of Palm Desktop software. • We do not recommend using third-party utilities that back up your old device’s information onto an expansion card and then transfer the info to your Treo 680.
• Move third-party applications to an expansion card. • Purge old info in applications such as Calendar (Date Book), Tasks (To Do), and email. Refer to the documentation that came with your previous device for instructions on these items. 3 Synchronize your previous device with your previous desktop software to back up your information one last time. 4 Install the desktop synchronization software from your new Palm Software Installation CD (see Installing the desktop synchronization software).
CHAPTER 1 SETTING UP If you have trouble upgrading or finding quarantined files, see Upgrading. TIP Installing the desktop synchronization software IMPORTANT Even if you already own a If you want to sync info with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party sync software. This sync software is sometimes called a conduit.
3 If you are installing on a Mac, double-click the CD icon on the desktop, and then double-click the Palm Software.pkg icon. 4 When the installation wizard opens, follow the onscreen instructions. Please note these important points about the installation process: • When the language selection screen appears, select the same language you selected on your Treo 680. • WINDOWS ONLY You can choose which desktop software you want to use for synchronization: Palm Desktop software or Microsoft Outlook.
CHAPTER 1 SETTING UP 3 With the sync button facing up, connect the sync cable to the bottom of your Treo 680. Do not press the sync button until you are instructed to do so. 4 Connect the charger cable to the bottom of your Treo 680. You are now ready to synchronize; go to Synchronizing information—the basics.
Synchronizing information—the basics Synchronizing means that info you enter or change in one place (your Treo 680 or your computer) is automatically entered or changed in the other; so there’s no need to enter the info twice. We strongly recommend that you sync your Treo 680 with your computer or corporate server frequently to keep your info up-to-date (and backed up) in both locations.
CHAPTER 1 SETTING UP For more sync options, including which apps sync, see Synchronizing information— advanced. TIP BEFORE YOU BEGIN To sync your info, you must install Palm Desktop software from the Palm Software Installation CD that came with your Treo 680—even if you sync with Outlook or another third-party application. See Installing the desktop synchronization software for instructions. 1 Connect your Treo 680 to your computer, as described in Connecting your Treo 680 to your computer.
CHAPT ER 2 Moving around on your Palm® Treo™ 680 smart device Have you ever been to a new city and felt a bit lost until you figured out that the numbered streets run north/south and the avenues run east/west? Learning to move around on your Treo 680 is similar. Most Palm OS® applications use the same set of controls. So once you learn how to use these controls on your Palm® Treo™ 680 smart device, you’ll be driving all over town and you won’t even need a map.
In this chapter Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Moving around the screen Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead TIP 2 CHAPTER MOVING AROUND ON YOUR PALM® TREO™ 680 SMART DEVICE In this guide, we use arrow icons to indicate directions on the 5-way. These are different from any onscreen arrows that you tap with your stylus or select with the 5-way to display pick lists.
CHAPTER 2 MOVING AROUND ON YOUR PALM® TREO™ 680 SMART DEVICE Highlighting and selecting items On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use Left , Right , Up , and Down on the 5-way to move the highlight from one item to another. If the item you want doesn’t appear on the screen, try tapping the onscreen scroll arrows to view more info. TIP Learn to recognize the highlight.
Highlighting text Selecting menu items You can use the stylus to highlight text on the screen. Many applications have menus to give you access to additional features. These menus are usually hidden from view, but they appear when you press Menu . To get the most out of your Treo 680, it’s a good idea to familiarize yourself with the additional features available through the various application menus. • Tap and drag the stylus across the text you want to highlight.
MOVING AROUND ON YOUR PALM® TREO™ 680 SMART DEVICE CHAPTER 2 Most menu items have menu shortcuts listed in the menu. To use a menu shortcut, press Menu plus the shortcut letter. You don’t have to see the menu item to use the menu shortcut. For example, when you’re in Calendar, you can press Menu + N to create a new event. Selecting options in a pick list A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow.
2 CHAPTER MOVING AROUND ON YOUR PALM® TREO™ 680 SMART DEVICE Using the keyboard Backlight Backspace Return Option Shift/Find Menu Space Alt USING THE KEYBOARD 31
MOVING AROUND ON YOUR PALM® TREO™ 680 SMART DEVICE CHAPTER 2 • When using the keyboard, most people find it easiest to hold the Treo with two hands and use the tips of both thumbs to press the keys. TIP DID YOU KNOW? The Treo 680 includes a keyboard backlight that turns on and off when the screen turns on or off. The backlight also dims when an active call lasts longer than a specified period of time. See Optimizing power settings to adjust the automatic shut-off and dimming intervals.
• To turn Option Lock on, press Option twice. To turn it off, press Option once. When Option Lock is on, the symbol appears in the lower-right corner of the screen. DID YOU KNOW? Some application views automatically default to Option Lock, such as the Dial Pad tab in the Phone application or the Calculator. In this case, you do not need to press Option to enter numbers. Entering other symbols and accented characters 1 Enter the character that corresponds to the symbol or accented character you want.
CHAPTER 2 MOVING AROUND ON YOUR PALM® TREO™ 680 SMART DEVICE 0 Symbols and accented characters Enter… Then press Alt to select… Enter… Then press Alt to select… Enter… Then press Alt to select… a áàäâãåæ n ñ u úùüû A ÁÀÄÂÃÅÆ N Ñ U ÚÙÜÛ b or B ß o óòöôœõ x or X x¤ c 碩 O ÓÒÖÔŒÕ y ýÿ C Ç¢© p or P ¶ Y ÝŸ e éèëê r or R ® ! ¡ E ÉÈËÊ s ßš ? ¿ i íìïî S ߊ : :-) :-( ;-) I ÍÌÏÎ t or T ™ $ l or L £ Press Alt characters: by itself, after a space or at
Opening applications When you open an application using a quick button or Applications View, you automatically close the app you were previously using. Using the quick buttons 2 CHAPTER MOVING AROUND ON YOUR PALM® TREO™ 680 SMART DEVICE The front of the Treo 680 has three quick buttons—Phone, Calendar, and Xpress Mail—that open applications. The fourth button opens Applications View (see Using Applications View). You can customize the quick buttons yourself; see Reassigning buttons for details.
CHAPTER 2 MOVING AROUND ON YOUR PALM® TREO™ 680 SMART DEVICE Each quick button opens two applications: • To turn on your Treo 680 and open a button’s primary application, simply press the button. Button Primary app Phone Calendar Xpress Mail • You can access all available applications through Applications View. 1 Press Applications . If prompted, press Center on the 5-way to turn off Keyguard (see Locking your keyboard (Keyguard) for more info).
In Applications View, you can also do the following: • Press Applications repeatedly to cycle through various categories of applications. See Applications settings for more info on categories. • Enter the first few letters of the application’s name to highlight it. For example, if you press P, it highlights Phone; if you then press R, it highlights Prefs. If you pause and then press R, it highlights the first application that starts with R.
MOVING AROUND ON YOUR PALM® TREO™ 680 SMART DEVICE CHAPTER 2 38 OPENING APPLICATIONS
CHAPT ER 3 Your phone The Phone application is your home base for making and receiving calls and for storing info about the people you need to stay in touch with. You can effectively manage multiple calls, such as swapping between calls, sending text messages to ignored calls, and creating conference calls with up to five callers. Your Palm® Treo™ 680 smart device helps you perform all these tasks with ease. You can do more than manage your phone calls in the phone application.
In this chapter Turning your Treo 680 on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning your Treo 680 on and off NOTE We use the term phone to describe 1 Press and release Power/End to wake up the screen. You can also press any of the quick buttons or the Applications button to wake up your Treo 680 screen. TIP the feature of your Treo that lets you connect to the AT&T Wireless network to make and receive calls and transmit data. The phone and the screen of your Treo 680 can be turned on and off separately.
CHAPTER 3 YOUR PHONE Turning your phone on and off When your phone is on, it is connected to the AT&T Wireless network (provided you are in a coverage area) so that you can make and receive phone calls and use wireless services, such as email, messaging, and the web browser. During initial setup, your phone is automatically turned on, so you can use wireless services right away.
Status icons Dialing using the onscreen Dial Pad 1 Press Phone 3 CHAPTER YOUR PHONE . 2 Select the Dial Pad tab. 3 Enter the phone number by tapping the onscreen Dial Pad with the stylus. Call Log Dial Pad Favorites Main Contacts Press Backspace to delete numbers you’ve entered. To cancel the call altogether, press Phone to return to the Main tab in the Phone application. TIP DID YOU KNOW? You can choose which tab appears when you press the Phone button.
CHAPTER 3 YOUR PHONE Dialing using the keyboard 1 Press Phone . 2 Press the numbered keys to enter the phone number. (You don’t need to press Option.) contact), but the fastest way to enter lots of contacts is to enter them in your desktop software and then synchronize to transfer them to your Treo 680 (see Synchronizing information—the basics). You can also import contacts from your SIM card (see tips on Viewing your SIM Phonebook). 1 Press Phone . 2 Select the Contacts tab.
Dialing with a speed-dial favorite button Text appears here as you enter it 3 CHAPTER YOUR PHONE Your Treo 680 comes with a few predefined speed-dial favorite buttons, but you can also create your own favorites. See Creating a speed-dial favorite button. 1 Press Phone . 2 Select the Favorites tab. 3 Use the 5-way to highlight the speed-dial favorite you want. To restart your search, press Backspace to delete letters you’ve entered. Or press Phone to return to the Main tab in the Phone application.
CHAPTER 3 YOUR PHONE You can see all the contact numbers for the selected person or business. Highlight a speed-dial favorite button and press Space on the keyboard. TIP 4 Press Send make the call. or Center to Dialing from a web page or message Your Treo recognizes most phone numbers that appear on web pages or in text, email, or multimedia messages. 1 Select the phone number on the web page or in the message.
3 CHAPTER YOUR PHONE Receiving calls To receive calls, your phone must be on. This is different from having only the screen turned on (see Turning your phone on and off). When your phone is off, your calls go to voicemail. To select from your call history list: Select the Call Log tab, highlight the number you want to call, and then press Send to dial the number. If music is playing and a call arrives, the music pauses automatically and resumes when you hang up or ignore the call.
CHAPTER 3 YOUR PHONE To answer a call, do one of the following: . • Press Send • Select Answer. • • Press the headset button (if the headset is attached). Press any key on your Treo except Send, Power/End, or the 5-way. • Slide the Ringer switch to Sound Off . This immediately silences all system sounds, including the ringer. The headset button may work differently on headsets other than the one provided with your Treo 680.
You can also access the AT&T Wireless voicemail system by selecting the Favorites tab and then selecting the Voicemail favorite. To permanently dismiss the reminder, tap the blinking bell icon that appears in the upper-left corner of the screen. This opens the Alert dialog box and dismiss the alert. See Viewing and using the alerts. TIP 3 Follow the voice prompts to set up your voicemail.
CHAPTER 3 YOUR PHONE NOTE If you defined Extra Digits for the If the screen dims during a call, press any key except Send or Power/End to restore the screen brightness. TIP Voicemail favorite button (see Editing a favorite button for details), you can select this button to enter your password. You can set how long the screen stays at full brightness during phone calls. See Optimizing power settings for details.
Replaces the Speakerphone button when you use a Bluetooth® hands-free device. Select this button to stop using the hands-free device and switch to holding your Treo 680 to your ear. Dials any extra digits (such as a password or an extension) that you assigned to a speed-dial favorite button. See Defining favorite buttons for information on defining extra digits. This button disappears after you select it to dial the numbers. Puts a call on hold, and the call status changes to On Hold.
CHAPTER 3 YOUR PHONE Ending a call 2 Press Applications Do one of the following: 3 Select the icon for the application you want to open. • Press Power/End • Press the button on the headset (if the headset is attached). . Switching applications during a call You can use your organizer apps and other applications while you’re talking on the phone; so go ahead and check your calendar, or go to Memos and enter the driving directions your caller is giving you.
You can turn the Add New Number prompt on and off. In Contacts, open the Options menu, and select Preferences. To turn this option on, check the Ask to add unknown phone numbers after calls box. To turn this option off, uncheck this box. TIP 6 Select New to create a new contact, or select Add to add this number to an existing contact. 3 CHAPTER YOUR PHONE 7 Enter the information for the entry, and then select Done.
YOUR PHONE CHAPTER 3 7 To end the active call, press Power/End . DID YOU KNOW? When you hang up one call, you can continue your conversation with the remaining call. Receiving a second call (call waiting) When you are on a call, you can receive a second call and have separate conversations with each caller. When the second call comes in, you hear a call waiting tone and the Call Waiting dialog box appears.
1 While the first call is active, make a second call. 2 Select Conference . This joins you and the two calls in a conference call. If you want to hold a separate, “sidebar” conversation with one of the people on a conference call, you can extract that call from the conference. Select Extract Call (the onscreen button on the far right), and when the list of callers appears, select the call you want to extract. The conference call remains on hold while you speak privately on the extracted call.
YOUR PHONE CHAPTER 3 After you set the number you want to forward all your calls to, the call forwarding icon appears in the title bar (see What are all those icons?). We also recommend that you call your Treo 680 to confirm that your call forwarding settings work properly. TIP To turn off forwarding for all calls, select Off from the Forward all calls pick list. TIP 4 Select the Forward all calls pick list. • If the forwarding number appears in the pick list, select the number.
Off/No service: Forwards calls when your Treo 680 is not connected to a mobile network. 4 Select Totals from the Record menu. 3 CHAPTER YOUR PHONE 6 If the forwarding number appears in the pick list, select the number. If the forwarding number does not appear in the pick list, select Edit Numbers and then select New. Enter a forwarding number, and select OK. Select the number you just entered. 7 Select OK, and then select OK again. 5 (Optional) To reset the counters to zero, select Reset Counters.
CHAPTER 3 YOUR PHONE can also assign a photo and ringtone ID to that contact, so you know when they call you. 6 Do any of the following: Add a caller ID photo: Select the Picture box. (See Assigning a caller ID photo for more info.) Adding a contact 1 Press Phone . 2 Select the Contacts 3 Press Menu tab. . 4 Select New Contact from the Record menu. 5 Use the 5-way to move between fields as you enter info. Add a caller ID ringtone: Select the Ringtone pick list.
3 Begin entering one of the following for the contact you want to view or edit: • First name (JOH for John) • Last name (SMI for Smith) • First initial and last name (JSM for John Smith) • Select Camera, take a photo, and then press Center to add the photo to this contact (if your Treo includes a camera). • Select Photos and select an existing photo that you want to assign to this contact. 3 CHAPTER YOUR PHONE 4 Select the name of the entry you want to open.
CHAPTER 3 YOUR PHONE Assigning a caller ID ringtone Caller ID ringtones can let you know who is calling before you even look at your Treo 680. This is a great way to identify calls from important people in your life and to screen calls that you’d prefer not to answer. 1 Press Phone You can assign a ringtone to an entire category of contacts. For example, use a special ringtone for categories such as Family, Work, or Golf Buddies.
Ask to add unknown phone numbers after calls: Sets whether you are prompted to add phone numbers that are not in your Contacts list after a call. You can add unknown numbers to an existing contact or create a new contact entry. List By: Sets whether the Contacts list is sorted by last name or company name. Viewing your SIM Phonebook 1 Press Phone . 2 Select the Contacts Deleting a contact 1 Open the contact you want to delete.
YOUR PHONE CHAPTER 3 If you imported contacts from your SIM card to Contacts, you may want to uncheck the Show SIM Phonebook box to avoid seeing duplicate entries. TIP Need to copy a contact to your phone book on your SIM card? In Contacts, select the contact you want to copy, open the Record menu, and then select Export to SIM. TIP The predefined Bill Balance and My Minutes favorites are AT&T Wireless services.
Creating a speed-dial favorite button 1 Press Phone 2 Select the Favorites 3 Press Menu tab. . 4 Select New Favorite on the Record menu. 5 Enter a label for the favorite: • • Quick Key A letter that you can press and hold to activate a favorite from any tab in the Phone app. For example, create a speed-dial button for your mother’s number and enter the letter M for “Mom” as the Quick Key. Then when you want to call her, go to the Phone app and press and hold M. Your Treo 680 dials the number.
CHAPTER 3 YOUR PHONE Editing a favorite button You can assign a special ringtone for a contact. See Assigning a caller ID ringtone for details. DID YOU KNOW? Creating other types of favorite buttons 1 Press Phone . tab. 3 Highlight the favorite button you want to edit. 4 Press Menu . . . 5 Select Edit Favorite on the Record menu. 4 Select New Favorite on the Record menu. 6 After you make your changes, select OK. 2 Select the Favorites 3 Press Menu tab.
1 Press Phone . 2 Select the Favorites tab. 3 Highlight the favorite button you want to delete. 4 Press Menu . 5 Select Edit Favorite on the Record menu. 6 Select Delete. In addition to the headset included with your Treo, your Treo is compatible with the following types of hands-free devices that are sold separately: • Wired headsets and car kits with a 2.5mm connector (3-pin or 4-pin) • Wireless headsets and car kits enabled with Bluetooth 1.1 or 1.
YOUR PHONE CHAPTER 3 Microphone To listen to music in stereo, you can purchase the Palm 2-in-1 Stereo Headset. If you want to use a stereo headset with a 3.5mm connector, then you need to purchase a stereo adapter. Visit www.palm.com/ mytreo680cingular for more info on audio accessories.
3 CHAPTER YOUR PHONE environmental conditions. Performance and range may be reduced by physical obstacles, radio interference from nearby electronic equipment, and other factors. If you hear a headset buzz or experience poor microphone performance, your headset may be incompatible with your Treo 680. TIP BEFORE YOU BEGIN Prepare your hands-free device to accept a Bluetooth connection. See the documentation that came with your hands-free device for instructions.
CHAPTER 3 YOUR PHONE 6 Follow the onscreen instructions to create a partnership with the specific hands-free device. When prompted, enter a passkey. IMPORTANT Some hands-free devices have a predefined passkey. If your device has a predefined passkey, you can find it in the documentation for that device. Other devices provide a screen where you enter a passkey that you make up. In either case, you must use the same passkey on both your Treo 680 and your hands-free device.
If you’re using a Bluetooth hands-free device and you want to return to the earpiece or a wired headset during a call, select Cancel Bluetooth in Active Call View. To return the call to the hands-free device, open the Options menu and select Connect Bluetooth. TIP The features of your hands-free device vary by model. Check the documentation for your hands-free device for details about these features.
CHAPTER 3 YOUR PHONE When the phone rings, you can answer the call with your hands-free device by pressing the multifunction button on your hands-free device, or you can answer the call with the earpiece on your Treo by using the controls on your Treo 680 (see Receiving calls). 3 Select Options, and then select Sound Preferences. 4 Select the Application pick list and select Ring Tones. 4 Select Done. Customizing phone settings 5 Select the Volume pick list and select the volume level.
Unknown Caller: An incoming call from someone identified by caller ID who is not in your Contacts or Favorites. This includes callers who have blocked their caller ID. 9 Select Done. DID YOU KNOW? You can assign a ringtone to a contact or to an entire category of contacts. Creating and managing ringtones • To send a sound, highlight it and select Send. 6 Select Done twice. You can also create a new sound by selecting New in Sound & Alerts Preferences.
CHAPTER 3 YOUR PHONE 5 Select the Volume pick list and select the volume level. 6 Select the Vibrate pick list and select when you want your Treo 680 to vibrate for a phone alert. 7 Select an alert tone from the pick list for each of the following: Volume Side button Voicemail Alert: Plays when you have new voicemail. Coverage in/out: Plays when you move into or out of a coverage area. 8 Select Done.
Wallpaper: Sets the wallpaper that appears on the Main tab in the Phone application. To change the wallpaper, select the thumbnail image and then select an image to use as wallpaper. the Phone app. When this option is enabled, you can then select this event to jump to the Calendar app. 3 CHAPTER YOUR PHONE Default View: Sets the tab that appears when you press Phone . DID YOU KNOW? You can also set the background for Agenda View in Calendar.
CHAPTER 3 YOUR PHONE 3 Select Options, and then select Dial Preferences. 4 Set any of the following options: Dialing from North America: Formats phone numbers using North American conventions (XXX-XXX-XXXX). 5 Select OK. Always dial +1 in front of the area code: Adds a +1 in front of 10-digit phone numbers. This option is available only when Dialing from North America is enabled. When traveling outside the U.S., you may be able to search for other wireless network services in your current location.
Using TTY A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your Treo 680 is compatible with select TTY devices. You can connect a TTY/TDD machine to your Treo 680 through the headset jack, but you cannot use your headset jack with a headset while this mode is enabled.
CHAPTER 3 YOUR PHONE 0 Your phone is on and you are in a AT&T Wireless coverage area. If you are outside a coverage area, a blank space appears instead. When you turn off your phone, Phone Off appears. Call forwarding is active. Your phone is on. The bars display the signal strength. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear. Your phone is on and a GPRS or EDGE network is within range, but you are not actively transmitting data.
This icon replaces the Bluetooth icon when your Treo 680 is connected to a Bluetooth hands-free device. This icon appears in dark blue when a call is in progress and in light blue when a call is not in progress. This icon replaces the Bluetooth icon when your Treo 680 is connected to your computer using a dial-up networking (DUN) connection. See Connecting your computer to the Internet through your Treo 680™. Your battery is partially drained.
CHAPTER 3 YOUR PHONE You are available for Push to Talk calls. Your Ringer switch is set to Sound On and you automatically hear PTT calls. Your Ringer switch is set to Sound Off . When a PTT call comes in, you get an alert. You can choose whether to answer or ignore the PTT call. EDGE (Enhanced Data rate for GSM Evolution) An enhanced version of GPRS that delivers data speeds that are up to three times faster than standard GPRS connections. (Additional charges may apply.
CHAPT ER 4 Your email and other messages You already know how efficient email and messaging are for staying in touch. Now your Palm® Treo™ 680 smart device brings you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access the AT&T Wireless data network. You can send and receive attachments as well.
In this chapter Which email application should I use? . . . . . . . . . . . . . . . . . . . . . . . 81 The VersaMail® application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Xpress Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Good Mobile Messaging™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Which email application should I use? Your Treo 680 includes three email applications: the VersaMail® application (called Email in Applications view), the Xpress Mail application, and the Good Mobile Messaging™ application (GetGood). You can also access web-based email, like Yahoo! Mail or Hotmail, from the web browser on your Treo. NOTE You must activate data services on your AT&T Wireless account before you can use email on your Treo 680. Email provider The service you use to send and receive email.
YOUR EMAIL AND OTHER MESSAGES CHAPTER 4 Then choose this app… I want to… Access an email account that’s set up on my Mac computer x Check fee-based Internet mail, such as Yahoo! Mail Plus x Access email from an existing account without extra software or account sign-up x Access Contacts on my device to address email messages x x* x x Use the AT&T Wireless Xpress Mail website to check email from multiple email addresses, from any computer connected to the Internet Access email from up to three e
Then choose this app… 4 CHAPTER YOUR EMAIL AND OTHER MESSAGES I want to… Access my corporate email on my desktop computer instead of on the server (requires desktop software installation and maintaining an always-on connection between your computer and the Internet) x x x Access my corporate email using my IT department’s Good Mobile Messaging server software Sync my email and organizer info with my company’s Exchange server (using Microsoft Exchange ActiveSync®) x Push my email and organizer infor
CHAPTER 4 YOUR EMAIL AND OTHER MESSAGES The VersaMail® application Before you can use VersaMail, you need to enter your email account settings. If you have multiple email accounts, you must enter settings for each email account. After you enter your email account settings, see the User Guide for the VersaMail Application on your computer for info on sending and receiving messages and customizing your VersaMail settings.
• Covad • USA.net • Cox (East,Central, & West) • Verizon DSL • Yahoo! 3 If your email provider’s name is not listed, then you need to obtain the following info from your system administrator or ISP, and then skip to Setting up VersaMail to work with other providers: • Mail protocol: POP or IMAP • Incoming and outgoing mail server names, such as mail.myisp.
CHAPTER 4 YOUR EMAIL AND OTHER MESSAGES NOTE For some email providers, such as Gmail, your username is your entire email address. Check with your email provider if you are not sure what to enter as your username. 4 Select the Mail Service pick list, and then select Other. 5 Select the Protocol pick list, select POP or IMAP (based on the info you got from your system administrator or ISP), and then select Next.
7 Select the Password box, enter your email account password, select OK, and then select Next. 8 Enter your email address and the names of the incoming and outgoing mail servers, and then select Next. 9 If your system administrator or ISP provided port numbers or security settings, select Advanced, and then enter those settings. TIP You can also select Advanced to set more options for incoming and outgoing messages. 10 Select Done. Creating and sending messages 1 From the Inbox, select New.
YOUR EMAIL AND OTHER MESSAGES CHAPTER 4 2 On the New Message screen, select the red paper clip icon in the upper-right corner. 3 From the Type pick list, select Photo/ Video. DID YOU KNOW? VersaMail makes up to five attempts to send a message; if it is still not successful, an alert message appears and you must try to manually send the message again. Adding attachments to your messages You can attach several types of files to your email messages. .
Attaching ringtones 1 Create the message to which you want to attach the ringtone. 2 On the New Message screen, select the red paper clip icon in the upper-right corner. 3 From the Type pick list, select Sounds. Ringtones that are copy-protected appear in the Sounds application with a lock icon. You can use these ringtones on your phone, but you cannot send them as attachments. TIP 4 Select the ringtone you want, and then select Insert. 5 Select Done.
YOUR EMAIL AND OTHER MESSAGES CHAPTER 4 Replying to or forwarding messages When you respond to messages, you can select whether to include the original text (see Customizing your email settings). The VersaMail application sends all messages as plain text only, with all HTML tags stripped, even if you are forwarding or replying to a message that was originally received as HTML. DID YOU KNOW? 1 From the Inbox or another folder, open the message you want to respond to. 2 In Message View, select Reply.
1 From any folder, open the message with the attachment you want to view. Messages with downloaded attachments appear with a paper clip icon to the left of the message icon. If an attachment is not downloaded because it is larger than your maximum message size, the paper clip icon does not appear, and the attachment is not displayed at the bottom of the message screen. Select More to download and display any attachments.
CHAPTER 4 YOUR EMAIL AND OTHER MESSAGES • To quickly switch between folders in list view, select the folder pick list at the top of the screen and select the desired folder. Deleting messages by date You can quickly delete a group of messages by selecting a range of dates. 1 Press Menu 2 Select Delete Old on the Message menu. When you delete a message from the Inbox, it moves to the Trash folder. 3 Select the folder and a date range for the messages you want to delete.
Scheduling Auto Sync If you assigned VersaMail to a quick button, you can press that button repeatedly to switch between your different email accounts. DID YOU KNOW? Customizing your email settings You can customize the VersaMail settings for each individual email account on your Treo. The preferences you set apply only to the email account you are currently viewing. If you have multiple accounts, configure each account separately.
CHAPTER 4 YOUR EMAIL AND OTHER MESSAGES NOTE If you set a more frequent interval, you may need to recharge your Treo battery more often. 6 Select the Start Time and End Time boxes, and then select the hour, the minute, and AM or PM to enter the time for the first and last Auto Sync to take place. Select OK. 7 Select the days you want the schedule to be active. You can choose any number of days, but you can set up only one schedule for each email account. 1 From any mailbox screen, press Menu .
The POP protocol does not support retrieval of unread mail only from the server. If you have a POP email account, VersaMail downloads all messages regardless of whether you have read them, and regardless of whether the Unread messages box is checked. TIP 4 Set any of the following preferences, and then select OK. Get: Indicates whether to get message subjects only or entire messages.
CHAPTER 4 YOUR EMAIL AND OTHER MESSAGES Message Format: Sets the format for messages you retrieve. • HTML: Displays messages sent in HTML format with basic formatting intact and displays other messages as plain text. • Text: Displays all messages as plain text, regardless of the format in which they were sent. Attaching a signature to a message You can attach a personal signature, with info like your company’s address and phone numbers, to the bottom of all messages you send.
message or event or you update a contact on your Treo, it can be pushed to the server. DID YOU KNOW? Your Treo 680 turns on and an alert appears whenever you receive a new message. To save battery life, you can turn alerts off for your Exchange ActiveSync account. Go to the account, press Menu, select Options, and then select Preferences. Select Alerts, and then uncheck the alert box.
CHAPTER 4 YOUR EMAIL AND OTHER MESSAGES When push is enabled, certain preferences change for your Microsoft Exchange ActiveSync account only. A new Auto Sync preference is created, including Auto Sync and Alerts options. The Advanced preferences, including Connection and Server options, are removed. TIP 1 Open VersaMail and go to your Exchange ActiveSync account (this is typically your corporate email account). . 3 Select Options, and then select Preferences.
For complete info on using a Microsoft Exchange ActiveSync account, see the User Guide for the VersaMail Application on your computer. • Download and install the Xpress Mail desktop software on the computer where you access your email. • Set up the Xpress Mail desktop software. • Install the Xpress Mail software on your Treo. • Set up Xpress Mail on your Treo to work with your email account.
CHAPTER 4 YOUR EMAIL AND OTHER MESSAGES to your Treo 680, and vice versa. Good Mobile Messaging also offers attachment viewing through the Documents application on your Treo 680 and integration with your corporate Global Address List (GAL) or Domino Directory. Your company must have a Good Mobile Messaging Server installed with your Microsoft Exchange Server or IBM Lotus Domino Server in order for you to use Good Mobile Messaging on your Treo.
• Press Center . If the recipient’s name appears in the list of recent addresses, select it from the list. NOTE Some symbols can’t be used in text messages. The Messaging application automatically replaces invalid characters. • If the recipient is in your Contacts list, enter the first initial and last name (no spaces), and then select the recipient’s phone number or email address, depending on where you want to send the message.
CHAPTER 4 YOUR EMAIL AND OTHER MESSAGES Creating and sending a multimedia message 1 Press Applications Messaging . and select 2 Select New. Slide A collection of text, pictures, videos, and sounds that are grouped together within a multimedia message. During playback, all the items within a particular slide appear on the same screen. If a multimedia message contains multiple slides, each slide can be viewed separately during playback.
Take new picture: Take a picture with the built-in camera and add it to the message (camera model only). Take new video: Capture a short video with the built-in camcorder and add it to the message (camera model only). Attach voice memo: Select a memo you recorded in the Voice Memo application. 4 CHAPTER YOUR EMAIL AND OTHER MESSAGES Attach ringtone: Select a ringtone. 8 Enter a text message or caption. 9 Select Add slide to insert additional slides.
CHAPTER 4 YOUR EMAIL AND OTHER MESSAGES Customizing your Messaging settings). You can also configure how your Treo 680 notifies you when a new message arrives (see Selecting Messaging alert tones). The new message alert may include any of the following buttons: OK: Dismisses the alert and places the message in your Inbox. Reply: Opens Chat View, where you can reply with a text message. To send an MMS reply, select Add from Chat View. Call Back: Dials the sender’s phone number.
Viewing/playing a multimedia message 1 Press Applications Messaging . • To save a picture, press Menu , and select Save Picture from the Message menu. You can access saved pictures later by pressing Applications and selecting Pics&Videos . • To copy the text, use the stylus to highlight the text, then press Menu , select Edit, and then select Copy. • To stop playback of a message, select Play/Stop. • To view message details, press Menu and select Message Details from the Message menu.
CHAPTER 4 YOUR EMAIL AND OTHER MESSAGES 1 Press Applications Messaging . and select 1 Press Applications Messaging . and select 2 Select the folder list in the title bar and select the folder that contains the messages you want to delete. 3 Press Menu . 4 Select Purge from the Message menu. 5 Select the Purge pick list, and then select an option. 6 Select OK. 2 Select the folder list in the title bar and select the folder you want to sort. 3 Press Menu .
You can carry on multiple chats at the same time and easily switch between them, using the pick list at the top of the screen. To find a chat you had with someone, open your Messaging Inbox and select a chat session. TIP 1 Press Applications Messaging . and select 2 Do one of the following: Start a new chat: Select a message and reply to it. Continue an existing chat: Select a message that displays the Chat icon. 3 Enter your message. Pale gray text indicates that a message is pending or enroute.
CHAPTER 4 YOUR EMAIL AND OTHER MESSAGES MMS Receipts: Indicates whether you want to receive a confirmation when an outgoing MMS message is delivered. Create chats from messages: Indicate when you want to group messages from the same person into a chat. Validity Period: Indicates how long you want an outgoing message to be valid. Show timestamps in chats: Indicate whether you want to see the local date and time the message was sent next to each message.
4 CHAPTER YOUR EMAIL AND OTHER MESSAGES Selecting Messaging alert tones Your Treo includes a silent alert that can vibrate even when the Ringer switch is set to Sound Off. DID YOU KNOW? 1 Press Applications and select Messaging. 2 Press Menu. Automatically collect MMS messages: Indicate whether you want to download multimedia messages automatically. 3 Select Options, and then select Alerts. Network Configuration: Indicate if you want to use Automatic or Manual message retrieval.
CHAPTER 4 YOUR EMAIL AND OTHER MESSAGES 7 Select the Message Tone pick list and select a tone for incoming message alerts for a message alert. 8 Check the boxes if you want to see onscreen alerts when a new message arrives and when a message you sent is received. A text message A chat session 9 Select Done. A multimedia message that is ready for you to download What are all those icons? A multimedia message that is fully downloaded By default, the Messaging app shows the Inbox folder.
CHAPT ER 5 Your Push to Talk application Push to Talk from AT&T Wireless is a convenient way to stay in touch with friends, family, and colleagues. With this walkie-talkie type of service, you can see who is available to talk and instantly reach others without dialing phone numbers and waiting for the phone to ring. Push to Talk calls can be made to one person or to a group of people. Think of Push to Talk as instant messaging that uses voice instead of text.
In this chapter How PTT works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Setting up PTT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Creating a PTT contact list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What is Push to Talk? Have you ever had to use the phone to coordinate actions of, or give information to, a group of people? With Push to Talk (PTT) you can instantly inform all of them with a single call. one time or up to 29 in a group); an icon next to each name tells you whether they're available. Then press and hold the Side button to make the call.
YOUR PUSH TO TALK APPLICATION CHAPTER 5 group in PTT. An important last-minute change happens in the project; for things to go smoothly, you need to communicate the news right away. Using Push to Talk, you can instantly speak to the entire team; everyone hears the same thing, and everyone knows what everyone else needs to do. • You’re on vacation with your family and you create a Family Vacation group. You each decide to head off in separate directions for the day.
Setting up PTT 2 Select the availability pick list in the upper-right corner, and then select the icon that describes your availability. Setting up the Push to Talk application Here are the icons: 1 Press Applications 2 Select Push to Talk 5 CHAPTER YOUR PUSH TO TALK APPLICATION . . 3 Select Yes to set up Push to Talk. 4 Enter the name you want people to see, and then select OK. 5 Wait for the Welcome to Push to Talk screen to appear.
YOUR PUSH TO TALK APPLICATION CHAPTER 5 Creating a PTT contact list When you change your availability status, the availability icon in the upper-right corner of the PTT screen shows your new availability status in about ten seconds. Similarly, after about ten seconds, the AT&T Wireless network updates your availability status on the PTT screen of all your contacts and groups.
current availability status once they accept the invitation. 5 CHAPTER YOUR PUSH TO TALK APPLICATION DID YOU KNOW? You can have up to 99 contacts in your PTT contacts list. 3 Select Lookup. Changing a contact’s name 4 Select the contact you want to add, and then select Add. When you change a contact’s name, the change affects only the way that contact’s name appears on your device. 5 (Optional) Select the name and change it to the name that you want to see in your PTT list—for example, a nickname.
CHAPTER 5 YOUR PUSH TO TALK APPLICATION Deleting a contact 1 Press the Side button to go to PTT. 2 Highlight the contact you want to delete. 3 Press Right menu. to open the pop-up 4 Select Delete. 5 Select Yes. The contact receives a message indicating that you deleted him or her from your PTT list. Creating a group Groups are an easy way to make calls or to send voice or text messages to multiple PTT contacts at the same time. You can create up to 30 groups. Each group can include up to 29 contacts.
Responding to invitations When you’re invited to join someone else’s PTT list, you receive an invitation. You also receive an invitation when a group owner asks you to join a group. in the title bar or by responding to an invitation reminder. 5 CHAPTER YOUR PUSH TO TALK APPLICATION If you don’t respond within seven days, the invitation expires and you must receive and accept another invitation to join the PTT list or group. TIP You can set your PTT settings to automatically accept all invitations.
YOUR PUSH TO TALK APPLICATION CHAPTER 5 • View the availability of each group member. • Change the group name. • Add a member by selecting New Member and entering a name and number or by checking the box next to a contact’s name. The new person receives your invitation, and all the existing group members receive an alert when the person accepts or refuses the invitation. • Delete a member by unchecking the box next to the member’s name.
Leaving a group If you are not the owner of a group, you can leave a group at any time. If you’re the group’s owner, you must delete the group to leave it. The group members receive a message indicating that you deleted the group. 5 CHAPTER YOUR PUSH TO TALK APPLICATION Viewing availability 1 Press the Side button to go to PTT. 2 Highlight the group you want to leave. 3 Press Right menu. to open the pop-up 4 Select Leave. It’s easy to know when your contacts are available to talk.
CHAPTER 5 YOUR PUSH TO TALK APPLICATION The contact’s Ringer switch is set to Sound Off so that he or she can screen PTT calls. All group members have logged out, are outside the coverage area, or have turned off their phones. They cannot make or receive PTT calls. This status also appears when all group members have low batteries. The contact’s status is Do Not Disturb (DND), which means the contact is logged in to PTT but is refusing all PTT calls.
3 Press Right menu. to open the pop-up You can simultaneously change the alert status for multiple contacts. Check the box next to the contacts for whom you want to change the alert status, and highlight one of the selected contacts. Press Right to open the pop-up menu and select Set All Contact Alerts to change the alert status for the selected contacts. TIP 4 Select Set Contact Alert to ON to receive availability alerts. To turn off availability alerts, select Set Contact Alert to OFF.
CHAPTER 5 YOUR PUSH TO TALK APPLICATION Making a PTT call 1 Briefly press the Side button to go to PTT. 2 Check the box next to up to seven contacts or highlight the group you want to call. 6 When you’ve finished speaking, release the Side button. When you release the Side button, a tone signals the person(s) on the other end that you’ve finished talking and the next person can begin to speak.
5 CHAPTER YOUR PUSH TO TALK APPLICATION Quick Group A selection of multiple contacts that you make to form an ad hoc group for a single call. The contacts in a Quick Group must have a status of Available or Silent. If a contact’s status is DND or Logged Out, you cannot include them in a Quick Group. KEY TERM Making a PTT call to a dynamic group From time to time you may want to talk to selected members of a group instead of talking to the whole group. You can do this by making a dynamic group call.
CHAPTER 5 YOUR PUSH TO TALK APPLICATION Receiving calls When your phone is on and your availability is set to Available, you automatically hear incoming PTT calls. When your phone is on and your availability is set to Silent or if you receive a PTT call while you’re on another call, you receive an onscreen alert. You can do either of the following: 126 • Press Send accept the call. • Press Power/End or select Ignore to reject the call.
What can I do when I’m on a call? Places the current call on hold. Keep in mind that if a PTT call remains inactive for more than 30 seconds, it ends automatically. When you make or receive a PTT call, the Phone application’s Active Call View appears. Lets the initiator of the call convert the PTT call to a phone call. Contact’s name Call type Call status Button label Use the 5-way or stylus to select any of the following onscreen buttons: 0 Turns off the speakerphone, which is on by default.
CHAPTER 5 YOUR PUSH TO TALK APPLICATION 4 The other participants need to press the Side button to continue the conversation. The call now acts similar to a cellular phone call, and participants no longer need to press the Side button to talk. If you have more than one active call, you can switch between the calls, but you cannot conference two PTT calls or a PTT call and a phone call. You can still conference two phone calls.
4 Press and hold the Side button to make a PTT call to the selected number. 5 CHAPTER YOUR PUSH TO TALK APPLICATION Sending a voice message 1 Press the Side button to go to PTT. 2 Highlight the contact(s) or group you want to send the voice message to. 3 Press Right menu. to open the pop-up 4 Select Voice Message. 5 Press and hold the Side button while you record your voice message. When the Record/Pause button is highlighted, you can also press Center on the 5-way to start and stop recording.
CHAPTER 5 YOUR PUSH TO TALK APPLICATION Plays the voice message Erases the voice message and refreshes the screen so you can rerecord the message Sends the voice message 3 Press Right menu. to open the pop-up 4 Select Call-Me Alert. A tone sounds every ten seconds until the recipient answers the alert or six minutes elapse, whichever occurs first. DID YOU KNOW? Sending a text message 1 Press the Side button to go to PTT. 2 Highlight the contact or group you want to send the text message to.
Customizing your PTT settings 1 Press the Side button to go to PTT. 2 Press Menu NOTE Contacts who received an invitation with your original name will continue to see your original name when you communicate with them. If you want a contact to see your updated name, you must send the contact a new invitation. 5 CHAPTER YOUR PUSH TO TALK APPLICATION . 3 Select Options and then PTT Settings. Sort contacts by availability: Places contacts that are available to talk at the top of your PTT list.
YOUR PUSH TO TALK APPLICATION CHAPTER 5 132 CUSTOMIZING YOUR PTT SETTINGS
CHAPT ER 6 Your connections to the web and wireless devices You use the web for many things: driving directions, shopping, news, web-based email. Now, with the AT&T Wireless network and the built-in web browser, you can take the web with you almost anywhere. The built-in Bluetooth® feature of your Palm® Treo™ 680 smart device helps you easily set up wireless connections to a number of devices, so you can enjoy the convenience of cable-free connectivity.
In this chapter Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Connecting your computer to the Internet through your Treo 680™ 144 Connections with Bluetooth® devices . . . . . . . . . . . . . . . . . . . . . .
Web browser The Blazer® web browser on your Treo provides quick and easy access to web pages. You can view most sites you use on your computer, including those with security and advanced features, such as JavaScript and frames. To browse the web, you must activate data services from AT&T Wireless. DID YOU KNOW? The security certificates and 128-bit Secure Sockets Layer (SSL) encryption let you visit secure websites, like ones for banking and using email.
CHAPTER 6 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES Optimized Mode 2 Enter a web page address (URL) in the Address Bar and select Go. NOTE If you browse to a secure web page, a lock Address Bar. icon appears in the 3 Do any of the following to navigate within the web page: Wide Page Mode View a page in wide layout format (as on your computer): Press Menu , select Options, and then select Wide Page Mode. Scroll through the page: In Optimized Mode (the default format) press Up or Down .
Creating a bookmark To adjust the font size, open the Options menu and select Font. To fit more text on the screen, select Small. To make the text easier to read, select Large. TIP 4 Use the 5-way to access any of the following icons in the title bar: 0 Goes to your home page. Opens a dialog box where you can enter a web address or view a list of recently viewed web pages. Goes back in order through pages you viewed. Goes forward in order through pages you viewed.
YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES CHAPTER 6 You can make Bookmarks View the default view when you open the browser. Open the Options menu and select Preferences. Select the Start With pick list and select Bookmarks. DID YOU KNOW? 1 Select the Bookmarks View icon. Saving a page You can use the web browser to save a page for offline viewing, so you don’t need a wireless connection to view it later. 1 Go to the page you want to save. 2 Press Menu . 3 Select Save Page from the Page menu.
Editing or deleting a bookmark or saved page 1 In Bookmarks View, press Menu 1 In Bookmarks View, press Menu . 6 CHAPTER YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES . 2 Select Edit Bookmarks from the Bookmarks menu. 3 Select the bookmark you want to edit or delete. If you can’t edit, delete, or beam a bookmark, it is probably locked and these actions are prohibited. TIP 4 Enter the desired changes or select Delete. 5 Select OK.
CHAPTER 6 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES example, if you download an MP3 file, you can listen to it later in the Pocket Tunes™ application. If a file is not recognized by any application on your Treo 680 you cannot open it on your Treo. You can, however, download the file to an expansion card, transfer it to your computer using an expansion card reader (sold separately), and view it on your computer.
The web browser recognizes streamed content that is not supported by any of the applications on your Treo 680, and it displays a Media type not supported message. TIP 2 Once streaming begins, playback starts automatically. Use the following controls when viewing or listening: • Select to return to the web page containing the streamed content. • Select or press Center pause playback. • Select or press Center to resume playback after pausing.
CHAPTER 6 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES Finding text on a web page 1 In Page View, press Menu . Start With: Determines which view appears when you open the browser. 2 Select Find Text on Page from the Page menu. Home Page: Sets the page that appears when you select . 3 Enter the text you want to find. Restore Default: Selects the original home page, if you changed it.
Disable cookies: Determines whether websites can store personalized info on your Treo. Some sites do not work properly if you select this option. Disable JavaScript: Bypasses JavaScript elements on the web pages you view. Tap and Drag: Determines whether dragging the stylus selects text or scrolls through the content of the page. Normal mode/Fast mode: Determines whether a web page appears as designed (Normal mode) or with some of the items removed for faster display.
CHAPTER 6 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES Cookies: Indicates how much memory is being used by cookies. To free up this memory, select Clear Cookies. Cache: Indicates how much memory is being used by your cache to store recent pages and history. To free up this memory, select Clear Cache. Clear cache on exit: Determines whether the cache clears each time you exit the web browser. Set Proxy: Sets up a proxy server to access the Internet.
Creating a partnership between your Treo and your computer 6 Select your computer from the Trusted Devices list, and then select OK. 1 Make sure that your computer’s Bluetooth setting is on and that your computer is ready to create a Bluetooth partnership. Check the documentation that came with your computer to find and change these settings. 7 Make up a passkey, enter it on the Bluetooth Security screen, and then select OK. The passkey can be up to 16 numbers.
CHAPTER 6 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES Accessing the Internet using a Bluetooth DUN connection The steps for accessing the Internet on your computer may vary depending on your operating system and how Bluetooth wireless technology is set up on your computer—for example, if it is built-in versus if you are using a Bluetooth adapter. If you need additional info, check your computer’s documentation for how to set up Bluetooth technology to access the Internet using a DUN connection.
6 Look for a network connection icon in the taskbar at the bottom of your computer screen to verify that you are connected. DID YOU KNOW? You can check the status of the connection by right-clicking the Bluetooth network icon in the taskbar. NOTE When a DUN connection is active, you cannot use data services on your Treo 680. For example, you cannot browse the Web, or send or receive email messages. Also, any scheduled automatic email retrievals do not take place.
CHAPTER 6 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES process and creates a secure link as long as the device is within range. Bluetooth range is up to 30 feet depending on environmental conditions, including obstacles, radio interference from nearby electronic equipment, and other factors. Requesting a connection with another Bluetooth device 1 Press Applications Bluetooth . and select 2 Select Bluetooth On.
IMPORTANT Some Bluetooth devices 6 Select Add Device. The Discovery icon appears, indicating that the discovery process is active. 7 Select the Show pick list and select Nearby devices. 8 If the device you want to add doesn’t appear on the Discovery Results list, make sure that the other device is ready to receive a connection request (see the device’s documentation), and then select Find More on your Treo to search again.
CHAPTER 6 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 1 Press Applications Bluetooth . and select 2 Select Bluetooth On. turn this option off. After you’ve finished using this setting, remember to change it back to Hidden. Use the Visible option only when you need your Treo 680 to be accessible for an extended period of time. For short-term accessibility, use the Temporary option.
IMPORTANT Some Bluetooth devices, such as headsets and GPS receivers, have a predefined passkey. If your device has a predefined passkey, you can find it in the documentation for that device. Other devices provide a screen where you enter a passkey that you make up. In either case, you must use the same passkey on both your Treo and the other Bluetooth device.
YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES CHAPTER 6 152 CONNECTIONS WITH BLUETOOTH® DEVICES
CHAPT ER 7 Your photos, videos, and music Do you have a wallet bulging with photos of friends, family, pets, and your most recent vacation? Are you tired of carrying both your MP3 player and your phone? Your Palm® Treo™ 680 smart device solves both problems. You can keep your favorite photos right on your Treo—videos, too. And there’s no need to carry an expensive MP3 player; you can play music on your Treo.
In this chapter Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Pocket Tunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Camera Your Treo 680 comes with an easy-to-use, built-in, VGA camera with 2x digital zoom (camera version only). You can use the camera to take and view pictures and videos and send them to your friends and family. To add a personal touch to your Treo, use your pictures as your wallpaper for the Main tab in the Phone application and as caller ID images. If your Treo 680 doesn’t have a built-in camera, the sections in this chapter about taking pictures and videos don’t apply to you.
YOUR PHOTOS, VIDEOS, AND MUSIC CHAPTER 7 The default camera resolution is VGA (640 x 480) and it also supports QVGA (320 x 240) resolution. To view these settings before you take a picture, press Menu. TIP 3 Find your subject in the screen on your Treo (the lens is on the back of your Treo). 4 (Optional) To get a close-up of your subject, press Up to select 2x. Press Down to return to 1x. 5 Press Center picture.
To add an audio caption later, open the picture and then select Audio Caption from the Photo menu. TIP DID YOU KNOW? You can personalize a picture. Open the Photo menu, select Draw on, and then use the drawing tools to add your own personal touch. When you save the picture, you can replace the original or save a copy. Recording a video You can store videos on your Treo 680 or on an expansion card. 1 Press Applications Camera .
CHAPTER 7 YOUR PHOTOS, VIDEOS, AND MUSIC 4 Find your subject in the screen on your Treo (the lens is on the back of your Treo). 5 Press Center Opens a dialog box where you can select how you want to send the video: Messaging, Bluetooth, or Email. The receiving device must support the method you select and video messages. to start recording. 6 After you finish recording, press Center again to stop. Opens a dialog box where you can adjust the volume during playback.
7 CHAPTER YOUR PHOTOS, VIDEOS, AND MUSIC 3 Set any of the following preferences: Effects: Sets the color palette for the current picture or video. You cannot change an item’s palette after you take the picture or video. Prompt sound: (Pictures only) Sets the sound that plays before you take the picture. Shutter sound: Determines whether a sound plays when you take a picture. Microphone: (Videos only) Turns the microphone on and off so that you can record videos with or without sound.
CHAPTER 7 YOUR PHOTOS, VIDEOS, AND MUSIC Internet. Your Treo 680 supports the following picture formats: • JPG • TIF • BMP • GIF 1 Press Applications Pics&Videos . 5 If the picture has a voice caption, select to hear it. 6 Tap the picture or press Center return to Thumbnail View. In Thumbnail View, you can group photos or videos to more easily locate them. Select one of the grouping options from the View menu. TIP and select 2 Select the album that contains the picture you want to see.
• ASF (with MPEG-4 video and IMA-ADPCM audio) • AVI (with MJPEG video and PCM audio) 1 Press Applications Pics&Videos . and select 2 Select the album that contains the video you want to see. 3 Select the video you want to view. Playback begins automatically. 4 Hold down Right or Left to seek within the current video, or press Right or Left to scroll to the next item in the album. 5 Press Center to return to Thumbnail View.
CHAPTER 7 YOUR PHOTOS, VIDEOS, AND MUSIC 3 Select the pictures or videos to send, or select Select All to send the entire album. (A + appears next to selected items.) DID YOU KNOW? You cannot send copyrighted pictures or videos that appear with a Lock icon in Thumbnail View or in the Picture list. 4 Select Send. 1 From the Album list, select the album that contains the picture(s) or video(s) you want to copy. 2 Press Menu . 3 Select Copy to from the Photo (or Video) menu.
7 Select the Into album pick list and select the album you want to copy the selected items to. 8 Select Copy. Install the Palm® Files application from the Palm Software Installation CD to easily browse and manage files on an expansion card. TIP You can also move pictures and videos between albums. Open the Photo (or Video) menu and select Move to. The remaining steps are the same as copying pictures, but use the Move commands instead of the Copy commands.
CHAPTER 7 YOUR PHOTOS, VIDEOS, AND MUSIC Adding a picture to a contact entry 5 Select Delete. 1 Display the picture you want to add to a contact. 6 Select Delete to confirm the deletion. 2 Press Menu . 3 Select Options, and then select Save as Contact. 4 Select the contact you want to add this picture to. Rotating a picture 1 Display the picture you want to rotate. 2 Press Menu . 3 Select Rotate from the Photo menu. 4 Select the orientation.
the Media icon. You can refer to the Palm Desktop Online Help for information about using the Palm Media desktop application. Pocket Tunes You can listen to music through the speaker on the back of your Treo 680 or through a stereo headset or headphones (stereo headphone adapter or 2.5mm stereo headphone or headset required, sold separately).
CHAPTER 7 YOUR PHOTOS, VIDEOS, AND MUSIC 5 Click the Rip Music tab, click the Format pick list, and then select mp3. Click OK. 6 Click Tools, and then click Options. Uncheck box 7 Click the Devices tab, select Palm Handheld from the Devices list, and then click Properties. 9 Click OK, and then click OK again. Select your Treo 680 Click Properties You now have set up Windows Media Player to transfer MP3 files to the Pocket Tunes application on your Treo 680.
3 Click the Advanced button at the top of the window, and then click Importing. 4 Click the Import Using pop-up menu and select MP3 Encoder. 5 Click the Setting pop-up menu and select Good Quality. TIP Mac If you want greater control over the file size and sound quality of your MP3 files, select Custom from the Setting pop-up menu.
CHAPTER 7 YOUR PHOTOS, VIDEOS, AND MUSIC Mac: Drag and drop the MP3 files onto the Send To Handheld droplet in the Palm folder. Select your device name, the file name, and the destination (card). Click OK. Synchronize your Treo with your computer. Be patient; transferring music to an expansion card can take several minutes. WINDOWS ONLY 1 On your computer, open Windows Media Player. 2 Insert the music CD into your computer’s CD drive. 3 Select the Rip tab.
6 Transfer the MP3 files to your Treo 680 as described in Transferring MP3 files from your computer. Choose song: Displays a list of songs to choose from. 7 CHAPTER YOUR PHOTOS, VIDEOS, AND MUSIC Pause: Pauses playback. Listening to music on your Treo You can also press Space to pause and resume playback, as well as use the 5-way to navigate among songs or pause and resume playback. DID YOU KNOW? CAUTION Protect your hearing.
CHAPTER 7 YOUR PHOTOS, VIDEOS, AND MUSIC Pocket Tunes continues playing until it reaches the end of your list or until you select Pause . Music continues to play even if you switch to another application or turn off your screen. If you want to stop playing music when you exit Pocket Tunes, open the Background Prefs menu and uncheck the Enable background play box, and then select OK. 5 Select Add Song. Select the songs you want to include on the playlist.
5 Do any of the following: • To delete a song from the playlist, select the song and then select Remove. • To add a song, select Add Song, check a song’s box, and then select Done. • To move a song up or down one slot, select a song and then select Up or Down. 7 CHAPTER YOUR PHOTOS, VIDEOS, AND MUSIC 6 Select Save List. To delete a playlist, select Manage Playlists from the Actions menu, select the playlist, and then select Delete List. Select Yes to confirm the deletion.
YOUR PHOTOS, VIDEOS, AND MUSIC CHAPTER 7 172 POCKET TUNES
CHAPT ER 8 Your personal information organizer Say good-bye to paper calendars and throw away those scribbled to-do lists. Your Palm® Treo™ 680 smart device is all you need to organize your personal information and keep it with you wherever you go. You never lose your information, even if your battery is completely drained. All of your personal info is backed up each time you synchronize, and your info is kept private when you use the security features on your Treo.
In this chapter Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calendar Calendar is a powerful organizer application that helps you manage your schedule. You can view your calendar by day, week, or month, or as an agenda list that combines your Tasks list and email notifications with your appointments. Schedule repeating meetings or a block of vacation time by creating an event that repeats at an interval you specify. Color-code your appointments by category and add notes with helpful information.
CHAPTER 8 YOUR PERSONAL INFORMATION ORGANIZER • Select Go To, and then select a date from the calendar. (Not available in Agenda View.) 4 Using the keyboard, enter a starting hour and minute for the event, such as 545 for 5:45. 5 Select the End Time box and enter the ending hour and minute for the event.
4 Select OK. To automatically assign a time zone to your events, open the Options menu, select Preferences, and check the New events use time zones box. All your new events will be assigned to your local time zone (existing events aren’t affected), and you can change the time zone setting for individual events.
CHAPTER 8 YOUR PERSONAL INFORMATION ORGANIZER 4 Enter a description for the event. A diamond appears next to the description of an untimed event. select Other to define a custom interval. 4 Select OK. Scheduling a repeating event This icon indicates a repeating event. To enter a birthday or anniversary, add this info to the person’s Contacts entry and it automatically appears in your Calendar. TIP To enter a holiday, create an untimed event.
Color-coding your schedule Changing or deleting an event Use color-coding to quickly spot various types of events. For example, make appointments with family green, coworkers blue, and friends red. Follow these steps to create a category and assign it a color code. 1 Select the event you want to edit or delete. 1 In Day View, select an event description or select an empty time slot. 2 Select Details.
CHAPTER 8 YOUR PERSONAL INFORMATION ORGANIZER Customizing display options for your calendar 1 Press Menu . 2 Select Options, and then select Display Options. 3 Select the Default View pick list and select the view you want to see when you open Calendar. 4 Select Agenda and set any of the following options: Show Due Tasks: The tasks that are due today and the tasks that are overdue appear in Agenda View. Show Messages: The number of read and unread email messages is displayed in Agenda View.
8 CHAPTER YOUR PERSONAL INFORMATION ORGANIZER indicate under which category the event is filed. 7 Select OK. 6 Select Month and set any of the following options: Show Category List: The Category pick list appears in Month View. Timed Events: The events that are scheduled for a specific time appear in Month View. You can customize your Treo 680 to display the most current Calendar event in the Main tab in the Phone application. Press Phone, open the Options menu, and then select Phone Display Options.
CHAPTER 8 YOUR PERSONAL INFORMATION ORGANIZER 5 Select the Vibrate pick list and select when you want your Treo 680 to vibrate for an event alarm. TIP 6 Select tones from any of the following pick lists: • To record a sound, select New. • To play a sound, select it and press Center on the 5-way. • To delete a sound, select it and press Backspace. • To send a sound, select it and then select Send. Alarm Sound: The tone that plays the first time your alarm goes off.
8 CHAPTER YOUR PERSONAL INFORMATION ORGANIZER Selecting cities World Clock shows the system date and time above the world map. If you selected the option to get the date and time from the mobile network (see Setting the date and time), the AT&T Wireless network automatically updates the time display to match the local time when you travel. If you did not select the option to get the date and time from the mobile network, then you can set the city at the top of the screen to a fixed location.
CHAPTER 8 YOUR PERSONAL INFORMATION ORGANIZER 4 Enter the name of the city. 5 Select Location, select Map, select the location of the city, and then select OK. 6 If the city is not on daylight-saving time, uncheck this box. If daylight-saving time is observed, enter Start and End dates. Tasks You can use Tasks to remind you of tasks you need to complete and to keep a record of when you finish tasks. 7 Select OK, and then select Done. Adding a task Setting an alarm 1 Press Applications Tasks .
1 Select the task to which you want to assign details. 2 Select Details. 3 Set any of the following: Priority: Select the priority number for this task (1 is the most important). Later you can arrange your tasks based on the importance of each task. repeating task, the next instance of this task automatically appears in your task list. 8 CHAPTER YOUR PERSONAL INFORMATION ORGANIZER Private: Check this box to mark this task private. See Working with private entries for additional information.
YOUR PERSONAL INFORMATION ORGANIZER CHAPTER 8 Organizing your tasks In the Tasks list, select one of these options: All: Displays all your tasks. If you accidentally check off a task and need to uncheck it, highlight the task again and press Center on the 5-way to uncheck it. TIP You can set Tasks to record the date that you completed a task, and you can select to show or hide completed tasks. Completed tasks remain in the memory of your Treo 680 until you purge them.
1 Select the task you want to delete. 2 Select Options, and then select Preferences. 2 Press Menu 3 Set any of the following preferences: Deleting a task . 3 Select Delete Task from the Record menu. Sort by: Indicates the order in which your tasks appear in the list. 4 Select OK. Show Completed Tasks: Displays tasks you’ve checked off. To save memory, you can purge all completed tasks. Open the Record menu and select Purge. Select OK.
YOUR PERSONAL INFORMATION ORGANIZER CHAPTER 8 188 TASKS
CHAPT ER 9 Your memos and documents With its ability to store large amounts of important information, your Palm® Treo™ 680 smart device lets you take your office with you—including your Microsoft Office and PDF files. You can keep updated copies of the files on both your Treo 680 and your computer so that you can work on them in the most convenient location any time. Leave your note pad and voice recorder at home. Use Memos to type notes.
In this chapter Documents To Go® Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Memos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Documents To Go® Professional NOTE The Palm Software Installation CD includes the Documents To Go® desktop software. On your Treo 680, the companion for Documents To Go is named Documents and it’s already installed on your Treo 680. With the Documents application, you can take your important office info with you. You can carry, create, view, and edit Microsoft Word and Excel files directly on your Treo 680. You can also view, carry, and manage PowerPoint and PDF files.
CHAPTER 9 YOUR MEMOS AND DOCUMENTS For more info on the Documents To Go application on your Treo 680, go to www.dataviz.com. If you installed the desktop application from the Palm Software Installation CD, you can also click the Documents To Go icon on your computer, and then click Help. TIP Install the Files application from the Palm Software Installation CD to easily browse and manage files on an expansion card. 2 Select the document you want from the list.
9 CHAPTER YOUR MEMOS AND DOCUMENTS Voice Memo Voice Memo provides a place for you to record and play back notes and other important thoughts directly on your Treo 680. You can assign categories to your memos. Open the memo you want to change, select the category pick list at the top of the screen, and select a category. TIP Creating a voice memo Deleting a memo 1 Open the memo you want to delete. 2 Press Menu . 3 Select Delete Memo from the Record menu. 4 Select OK.
CHAPTER 9 YOUR MEMOS AND DOCUMENTS You can also access Voice Memo, by pressing Applications and selecting Voice Memo. TIP If you need to pause while recording, press and hold Center on the 5-way. Release the button to resume recording. TIP DID YOU KNOW? You can use a voice memo as a ringtone. Highlight the voice memo in the list, open the Voice Memo menu, and then select Copy to Ringtone. Listening to a voice memo 1 Press Applications Voice Memo .
CHAPT ER 10 Your application and info management tools Synchronization is a great way to transfer, update, and back up info on your Palm® Treo™ 680 smart device. Synchronizing simply means that info you entered or updated in one place (your Treo or your computer) is automatically updated in the other. There’s no need to enter info twice. Expansion cards (sold separately) provide a compact and limitless storage solution.
In this chapter Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS Using Find The Find feature locates any text in the built-in applications and databases and in some third-party applications. The Find feature searches for the group of characters you specify, including characters that are part of a word. Find is not case-sensitive. DID YOU KNOW? Find locates any word that begins with the text you enter. For example, entering “plane” finds “planet,” but not “airplane.
CHAPTER 10 YOUR APPLICATION AND INFO MANAGEMENT TOOLS In the Alert dialog box, you can do any of the following: • Check the box next to the alert to remove it from the list. • Select the alert to open the corresponding application and view the alert item (message, event, missed call, and so on). • Select Done to close the Alert dialog box. The alert remains active and the bell continues to blink in the upper-left corner of the screen.
Selecting functions in Advanced Calculator Mode Length: Length conversions for metric and English values. 1 Switch to Advanced Mode (see the preceding procedure). Area: Area conversions for metric, traditional, and English values. 2 Press Menu . 3 Select Options, and then select the type of function you want to use: Math: Advanced mathematical functions such as exponents, roots, and logarithms. Volume: Volume conversions for metric and English values. 4 Press Menu .
CHAPTER 10 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Installing applications Your Treo 680 comes with several built-in and ready-to-use applications. You can also install additional applications, such as business software, games, and more. The Palm Software Installation CD includes several bonus software apps, and you can purchase other third-party Palm OS® apps as well. To learn about applications you can add to your Treo 680, go to www.palm.com/mytreo680cingular.
1 Open the web browser (see Viewing a web page). 2 Go to the page that contains the link to the application you want to download. 3 Press Left or Right to highlight the link to the file, and then press Center to initiate the download process. 1 Windows: Drag and drop the file(s) onto the Palm Quick Install icon on the Windows desktop. 10 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS Mac: Drag and drop the file(s) onto the Send To Handheld droplet in the Palm folder.
CHAPTER 10 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Want to install an app to an expansion card rather than to your Treo 680? TIP Windows: Open Palm® Quick Install and drag the file to the Expansion Card pane. Mac: In the menu for Palm Desktop software, click HotSync, select Install Handheld files, and select expansion card as the file’s destination.
3 Press Menu . 4 Select Delete on the App menu. 5 Select the Delete From pick list and select the location of the application you want to remove: Phone or . 6 Select the application that you want to remove. If you upgraded from a previous version of Palm Desktop, your Backup subfolder may be located in the palmOne or Handspring folder.
CHAPTER 10 YOUR APPLICATION AND INFO MANAGEMENT TOOLS 5 At the bottom of the screen, select the type of information you want to view: Version: The version numbers of applications on your Treo 680. Size: The size (in kilobytes) of applications and information on your Treo 680. Records: The number of entries in various applications on your Treo 680. 6 Scroll to the application you want to see info about. 7 Select Done.
1 Press Applications Bluetooth . and select 2 Select Bluetooth On. 3 Open an application. 4 Select the entry or category you want to send. You cannot send an item that has a lock next to it. 6 Select the Send From pick list and select the location of the app you want to send: Phone or . 7 Select the application you want to transfer. You cannot send an item that has a lock next to it. 8 Select Send. . 9 Select Bluetooth, and then select OK. 6 Select Send from the leftmost menu.
CHAPTER 10 YOUR APPLICATION AND INFO MANAGEMENT TOOLS turn this option off. After you’ve finished using this setting, remember to change it back to Hidden. TIP Temporary: Enables Bluetooth devices that are not on your Trusted Devices list to request a connection with your Treo 680 during the next two minutes. Your Treo 680 reverts to the Hidden setting and becomes inaccessible to other devices after two minutes.
For best results, the path between the two devices must be clear of obstacles, and both devices must be stationary. If you have difficulty beaming, shorten the distance and avoid bright sunlight. TIP Beaming an entry You can beam an individual entry or item such as a contact or a picture. You can also beam all the entries in the selected category, such as all the contacts in the Business or Family category.
CHAPTER 10 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Beaming an application 1 Turn on your screen. Not all applications can be beamed. A lock icon appears on the Beam screen next to applications that cannot be beamed. 2 Select the beam command on the transmitting device. 1 Press Applications 2 Press Menu . . 3 Select Beam from the App menu. 4 When the Beam Status dialog box appears, select a category for the entry.
Synchronizing information— advanced Changing which applications sync By default, information from Calendar, Contacts, Memos, Pictures & Videos, and Tasks is updated each time you synchronize your Treo 680. You can change which applications synchronize. For example, if you don’t use the Memos application and you want to speed up synchronization, you can turn off synchronization for Memos.
CHAPTER 10 YOUR APPLICATION AND INFO MANAGEMENT TOOLS NOTE If you want the information in one location (Treo 680 or computer) to completely replace the information in the other location for that app, select one of the two overwrite options. For example, if the Calendar info on your Treo 680 is accurate but the info on your computer has become corrupted, select Handheld overwrites Desktop for the Calendar app to have your Treo 680 info replace your computer info.
NOTE If you want the information in one location (Treo 680 or computer) to completely replace the information in the other location for that app, select one of the two overwrite options. For example, if the Calendar info on your Treo 680 is accurate but the info on your Mac has become corrupted, select Handheld overwrites Macintosh for the Calendar app to have your Treo 680 info replace the info on your Mac. Note that “handheld” refers to your Treo 680.
CHAPTER 10 YOUR APPLICATION AND INFO MANAGEMENT TOOLS After you form a partnership with a device, you can change the Visibility setting back to Hidden. That way only devices with which you’ve already formed a partnership can find your Treo 680. New devices cannot request a connection. TIP 5 Select Setup Devices. 6 Select HotSync Setup. 8 After you finish the HotSync setup, select Done to return to Applications View. 0 You’re now ready to sync your Treo 680 with your Bluetooth computer.
1 Press Applications HotSync . and select Synchronizing over an infrared connection 10 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS When you synchronize using the IR port on your Treo, you don’t need your sync cable. This is especially useful if you travel with an IR-enabled laptop. BEFORE YOU BEGIN Verify the following on your computer: • It has an enabled IR port and driver or an IR device attached to it. Check your computer’s documentation to see if it supports IR communication.
YOUR APPLICATION AND INFO MANAGEMENT TOOLS CHAPTER 10 2 Click the HotSync Controls tab, and then select Enabled. 3 Click the Connection Settings tab, and then check the On box next to IR port. 4 Close the HotSync Software Setup window. 5 On your Treo 680, press Applications and select HotSync . 2 On your Treo 680, press Applications and select HotSync . 3 Select Local. 4 Select the pick list below the HotSync icon and select IR to a PC/Handheld.
Using expansion cards Your Treo 680 is also compatible with SDIO cards, which you can use to add accessories, such as an FM radio module, to your Treo. The expansion card slot on your Treo 680 enables you to add SD cards and MultiMediaCard cards to extend the storage capacity of your Treo 680 (expansion cards sold separately).
CHAPTER 10 YOUR APPLICATION AND INFO MANAGEMENT TOOLS facing you. The notch on the card should be in the upper corner closest to the screen. 3 After you feel the expansion card slot eject the card, remove the card from the slot. 3 Insert the card into the expansion card slot until you feel it lock into place. The expansion card slot has a push-push mechanism: push in gently to insert a card; push in gently to remove it.
1 Insert the expansion card into the expansion card slot. The Card category of Applications View automatically appears. 10 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS 2 Select the category pick list in the title bar, and select All. 2 Select the icon for the application you want to open. 3 Press Center application. to open the Install the Files application from the Palm Software Installation CD to easily browse and manage files on an expansion card.
CHAPTER 10 YOUR APPLICATION AND INFO MANAGEMENT TOOLS 1 Press Applications 2 Press Menu . . 3 Select Copy from the App menu. Viewing expansion card information The Card Info application displays general information about the expansion card that is currently in the expansion slot, and it enables you to rename and format a card. 4 Select the Copy To pick list and select the destination: Phone or .
3 Select Card Info 4 Press Menu . . 5 Select Rename Card from the Card menu. 6 Enter a new name for the card. 7 Select OK. If you have trouble copying info to, renaming, or formatting an expansion card, make sure the card is not write-protected. Press Applications and select Card Info. If a This card is read-only message appears, then the card is write-protected. If you’re using an SD card, you can slide the write-protect tab to the opposite position to write to the card.
YOUR APPLICATION AND INFO MANAGEMENT TOOLS CHAPTER 10 220 USING EXPANSION CARDS
CHAPT ER 11 Your personal settings Customizing your Palm® Treo™ 680 is a great way to make it match your lifestyle and work even harder for you. On your Treo, you can easily customize the sounds, fonts, screen colors, and more. Take advantage of different levels of security. Prevent making an accidental (and expensive) phone call by locking the keyboard. Some settings can help extend the life of your Treo battery. There are lots of ways to make your Treo work better for you.
In this chapter System sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Locking your Treo and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System sound settings Sliding the Ringer switch back to Sound On restores the previous sound settings. 11 CHAPTER YOUR PERSONAL SETTINGS Silencing sounds You can immediately silence all alerts, ringtones, music that plays through the built-in speaker, and system sounds by sliding the Ringer switch to Sound Off. This does not mute the audio during a phone call. 1 Slide the Ringer switch to Sound Off . Your Treo 680 vibrates once to let you know that you’ve turned sounds off.
CHAPTER 11 YOUR PERSONAL SETTINGS 3 Select the System Volume and Game Volume pick lists and select the volume levels. Backlight 2 Press Left brightness. and Right to adjust the 3 Select Done. To temporarily set the backlight to the preset low setting, press Option + Menu. TIP 4 Select Done. You can also adjust the backlight and set the brightness duration during a call in Power Preferences. See Optimizing power settings.
3 Select Options, and then select Font. 4 Select a font style. (In the web browser, select the Font size pick list and select Large or Small.) Small font 3 Set any of the following preferences: 11 CHAPTER YOUR PERSONAL SETTINGS Preset to: The standard number conventions for your country. When you select a country, the other Formats Preferences are automatically set to that country’s conventions. You can also edit each option individually. Large bold font Small bold font Large font 5 Select OK.
CHAPTER 11 YOUR PERSONAL SETTINGS Aligning the screen to correct tapping problems Occasionally, your Treo screen may need to be readjusted. If this problem occurs, you may see the wrong feature being activated when you tap the screen. To fix the problem, you can align the screen at any time. 1 Press Applications Prefs . Changing the system color scheme 1 Press Applications Prefs . and select 2 Select Color Theme. 3 Select a color scheme from the list. and select 2 Select Touchscreen.
Applications settings To create a new category, select the category pick list and select Edit Categories. Select New, and then enter the category name. Select OK to close the dialog box, and then select OK. TIP You can change the Applications settings on your Treo so that you can easily access the applications you use most often. You can arrange and display your applications by category, reassign the buttons on your Treo, and select default applications for specific tasks.
CHAPTER 11 YOUR PERSONAL SETTINGS 1 Press Applications 2 Press Menu . . 3 Select Options, and then select Preferences. 4 Select the View By pick list and select List. 1 Press Applications Prefs . and select 2 Select Buttons. 3 Select the pick list next to the item you want to reassign, and then select an application. 5 Select OK. Reassigning buttons With Buttons Preferences, you can select which applications are associated with the quick buttons and the Side button on your Treo.
Changing default applications Sometimes one application looks for another application to handle information (for example, a mail application might open a browser when you select a link in an email message). Your Treo 680 comes with a set of predefined applications to handle email, messaging, and browser requests from other applications. If you have more than one application to handle these requests on your Treo 680, you can specify which application you want to use for each function. 4 Select Done.
CHAPTER 11 YOUR PERSONAL SETTINGS Entries: You can mask or hide entries marked as private and set your Treo 680 to require a password for viewing them. Locking your keyboard (Keyguard) The Keyguard feature locks the keyboard so that you don’t accidentally press buttons or activate items on the screen while your Treo 680 is in a pocket or bag. By default, Keyguard turns on whenever the screen is off. Each time you wake up the screen, you must turn off Keyguard to unlock the keyboard and use your Treo 680.
2 Select Keyguard. 3 Check any of the following boxes: Incoming calls received: Disables the screen when the phone rings. You must use the 5-way to select the onscreen Answer and Ignore buttons, or press Send to answer the call or Power/End to ignore the call. On a call: Disables the screen after you answer a call. You must use the 5-way to select the onscreen buttons during the call. Use this setting to avoid accidentally pressing onscreen buttons while you’re holding your Treo 680 near your ear to speak.
CHAPTER 11 YOUR PERSONAL SETTINGS 6 If you want to change the PIN, select Change PIN, enter a new PIN, and then select OK. Repeat this step to verify the new PIN. 7 If your SIM card supports fixed number dialing (FDN), select Advanced and check the Enable Fixed Number Dialing box to restrict dialing to the numbers in your FDN list. When prompted, enter your PIN2 and then select OK. 8 Turn your phone off to activate the phone lock feature.
you do not use password protection in Palm Desktop software, you can restore all previously synchronized info the next time you sync (see Synchronizing information— the basics). 1 Press Applications Security . 11 CHAPTER YOUR PERSONAL SETTINGS and select 2 Select the Password box. On power off: Locks your Treo when you turn off the screen, or when it shuts off with the Auto-off feature. At a preset time: Locks your Treo at a specific time of day.
CHAPTER 11 YOUR PERSONAL SETTINGS After you create a password, you can lock your system manually. Press Applications and select Security. Select Lock & Turn Off, and then select Off & Lock. TIP To change your password, select the Password box, enter your current password, and then enter the new password. To delete your password, select the Password box and then select Unassign. TIP define a password, you must enter it to display private entries.
Viewing all private records You can reveal all the entries you’ve hidden or masked. 1 Press Applications Security . and select 2 Select the Current Privacy pick list and select Show Records. 3 If prompted for your password, enter it and then select OK. Viewing private entries in a specific application 1 Open the application that contains the private entries you want to see. 2 Press Menu . 3 Select Options, and then select Security. 4 Select the Current Privacy pick list and select Show Records.
CHAPTER 11 YOUR PERSONAL SETTINGS Entering owner information You can use Owner Preferences to record information that you want to associate with your Treo 680, such as your name, company name, and home phone number. If you lock your Treo (see Locking your Treo), the Owner Preferences information appears on the screen that requests your password to unlock it, and you must also enter your password to change the Owner Preferences information. 1 Press Applications Prefs . and select 5 Select Done.
3 Select the Automatically set pick list and select one of the following settings: NOTE The options that appear on the screen vary based on the setting you select in step 3. Date, time and time zone: The date, time, and time zone are acquired from the AT&T Wireless network. Date and time: Lets you set the time zone manually. The date and time are acquired from the AT&T Wireless network. Nothing: Lets you set the date, time, and time zone manually. No info is acquired from the AT&T Wireless network.
CHAPTER 11 YOUR PERSONAL SETTINGS 3 Set any of the following preferences: Brightness: Sets the intensity of the screen and keyboard backlights. Drag the slider or press Left and Right to adjust the brightness level. Beam Receive: Determines whether your Treo is ready to receive information over an infrared beam. If you leave this option turned off, you must return to this screen to turn on this option the next time you want to receive a beam. 4 Select Done.
Check with your company’s system administrator to see if a VPN is required to access the corporate server. If a VPN is necessary, you must purchase and install a third-party VPN client on your Treo 680 to use this feature. For information about third-party VPN client software, see the Palm Software Installation CD or visit www.palm.com/ mytreo680cingular. TIP 1 Install your third-party VPN client. See Installing applications for details. 2 Press Applications Prefs .
YOUR PERSONAL SETTINGS CHAPTER 11 240 CONNECTING TO A VPN
CHAPT ER 12 Common questions Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit www.palm.com/treo680 cingular-support.
In this chapter Upgrading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Desktop software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Resetting your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Upgrading If you experience problems with your Palm® Treo™ 680 smart device after performing the upgrade steps in this guide, you may have incompatible applications or settings that were not quarantined during the installation process. These incompatible applications or settings can lead to numerous issues, including system resets and freezes.
CHAPTER 12 COMMON QUESTIONS 4 To help you identify the app that is causing the problem, move one app at a time from the Old_Apps folder to the Backup folder, and then sync. If the problem recurs, delete the last app you installed and report the problem to its developer. 3 Confirm that your copy includes the Backup subfolder and that all the files in the original Backup subfolder are also in the copy of the Backup subfolder. 5 Repeat step 4 for each of the apps in the Old_Apps folder.
Desktop software installation If you are having trouble installing the desktop software, you may have the wrong version of the software or some of your computer’s resources may be unavailable. The Palm Software Installation CD installs software that lets you synchronize using Palm® Desktop software or Microsoft Outlook for Windows. If you want to synchronize using a different personal information manager (PIM), you must install a third-party solution.
CHAPTER 12 COMMON QUESTIONS reset may help. All your info is retained when you perform a soft reset. 1 Remove the battery from your Treo 680, and then reinsert it. Don’t know how? See Replacing the battery. NOTE The reset begins when you reinsert the battery. 2 At the end of the soft reset, Date & Time Preferences appears. Select Done. Don’t know how? See Replacing the battery.
removes all your information, and restores your formats, preferences, and other settings to the factory default settings. Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you will need to reinstall the application after the hard reset. Please contact the application’s developer to find out which data is backed up during synchronization.
CHAPTER 12 COMMON QUESTIONS CAUTION Failure to use the proper battery may result in a risk of personal injury or product damage, and it voids your Treo 680 warranty. 1 Press Power/End the screen. 45-degree angle, and then press it into place. Battery contacts Treo 680 contacts to turn off 2 Press the Battery door release button, and slide the battery door downward to remove it from your Treo 680.
Be sure to dispose of your old battery properly. In some areas, disposal in household or business trash is prohibited. TIP 12 CHAPTER COMMON QUESTIONS 5 If the problem persists, connect your Treo to the charger (see Charging the battery) and perform a soft reset again. 6 If that doesn’t work, perform a hard reset (see Performing a hard reset). Screen The screen appears blank 1 When a call lasts longer than the limit specified in Power Preferences, the screen dims automatically.
CHAPTER 12 COMMON QUESTIONS There’s a blinking bell in the upper-left corner The blinking bell in the upper-left corner of the screen is the Alert icon. It appears when you have alarms or messages that you haven’t acknowledged. 1 Press and hold Center or tap the blinking bell with your stylus. 2 When the list of pending alerts appears, do either of the following: • Select the text of the alert to view the item. The item stays in the list.
the second word of your device name followed by the first letter of the first word. For example, if your device name is John Smith, your user folder is named SmithJ.
COMMON QUESTIONS CHAPTER 12 Mac: Find the Palm folder on your Mac hard drive. Double-click the HotSync manager icon in the Palm folder. In the Connection Settings panel, set the Local Setup port to Palm USB. 3 Synchronize. If the synchronization is successful, you do not need to complete the remaining steps. 4 Perform a soft reset (see Performing a soft reset). 5 Synchronize. If the synchronization is successful, you do not need to complete the remaining steps.
Synchronization starts but stops without finishing The HotSync Log can give you information about your most recent synchronization. TIP Windows: Right-click the HotSync manager icon in the taskbar in the lower-right corner of your computer screen, and then select View Log. Mac: Open Palm Desktop software. From the HotSync menu, select View Log. ® If you upgraded from a previous Palm OS device or received a system error, such as Sys0505, there may be conflicts with software on your Treo 680.
CHAPTER 12 COMMON QUESTIONS 7 Reinstall Palm Desktop software from the Palm Software Installation CD that came with your Treo 680. Synchronization finishes but info doesn’t appear where it should 1 Make sure you’re synchronizing with the intended desktop personal information manager (PIM). The Palm Software Installation CD enables you to choose whether you want to synchronize with Palm Desktop software or Microsoft Outlook for Windows.
5 Click Change. Outlook subfolders and public folders are not accessible with the included software. You may want to use a third-party solution instead. TIP (Outlook only) If you want to sync your info with a global Exchange Address Book, you must copy the addresses to your local Contacts list in Outlook (right-click the addresses and select Add to Personal Address Book).
CHAPTER 12 COMMON QUESTIONS 2 Open Microsoft Outlook and correct the wrong entries. 3 On your computer, manually enter any Calendar info you added to your Treo 680 since the last time you synchronized. . 4 Uncheck the New events use time zones box (if it’s checked). 5 On your computer, open Palm Desktop software and correct the wrong entries. 4 Click HotSync manager in the taskbar and select Custom. 6 Click Change.
You should now be able to assign time zones to your events without encountering this problem. IMPORTANT To avoid this problem in the future, do not assign time zones to your events. Palm Desktop software does not support time zones. The text of my memos is truncated after I sync If you use your desktop software to create a memo that is longer than 4,096 characters, the excess characters are truncated when you transfer the memo to your Treo 680. signal, the more bars that appear.
CHAPTER 12 COMMON QUESTIONS The other person hears an echo • Try decreasing the volume on your Treo to avoid coupling or feedback on the other person’s end. This applies to both the speakerphone and the earpiece. • Position the earpiece closer to your ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole, which is on the bottom right side of the Treo 680.
My Treo makes or answers calls when it’s in a bag or pocket I can’t make or receive calls using a Bluetooth hands-free device Items in your bag or pocket may be pressing the onscreen Answer button or otherwise activating screen items. If this happens, be sure to press Power/End to turn off the screen before placing your Treo in a bag or pocket. You may also want to disable the screen’s touch-sensitive feature during incoming calls (see Locking your screen).
CHAPTER 12 COMMON QUESTIONS I hear static or interference when using my Bluetooth hands-free device • Try moving your Treo closer to the hands-free device. Audio quality degrades as the distance between your Treo and hands-free device increases. The effective range for a device varies between manufacturers. • Confirm that no obstructions, including your body, are between your Treo and your hands-free device. • If the problem persists, turn the Bluetooth setting Off and then turn it back on again.
connection is active. Make sure that either of the following icons appears in the title bar of the Main tab: . If you do not see either of these icons, data services are not available in your current location and you cannot exchange multimedia messages. I can’t send or receive text messages • Make sure your SIM card is inserted correctly (see Inserting the SIM card and battery) and your phone is turned on (see Turning your phone on and off).
COMMON QUESTIONS CHAPTER 12 • If a message arrives but does not display an alert, perform a soft reset (see Performing a soft reset). Web I can’t tell if data services are available When your phone is on, icons appear in the title bar in the Main tab in the Phone application to indicate whether data services are available and whether a data connection is active. Make sure that either of the following icons appears in the title bar of the Main tab: .
9 Contact AT&T Wireless to verify the following: • Your subscription plan includes high-speed data services. • Data services have been activated on your account. • Data coverage is available in your location. • There are no data service outages in your location. your Treo 680 can’t follow the redirector, try using a desktop browser to see the landing page of the redirector, and then enter that address in the web browser on your Treo 680.
COMMON QUESTIONS CHAPTER 12 • experiencing problems, and the problem is not related to your Treo. then view the image later on your computer. If the problem persists on a different web page, you may have a problem with your connection to the AT&T Wireless network. A secure site refuses to permit a transaction 3 To be sure there is not a problem with your connection to the AT&T Wireless network, press and hold Power/End to turn off your phone.
Bluetooth range is up to 30 feet in optimum environmental conditions. Performance and range may be affected by physical obstacles, radio interference from nearby electronic equipment, and other factors. TIP If the problem persists, try the following: • Turn the Bluetooth setting to Off and then turn it back on again. • Try moving your Treo closer to your computer. The effective range for a computer varies between manufacturers.
CHAPTER 12 COMMON QUESTIONS Remember that when you synchronize your Treo 680 with your computer, your camera images are stored in the My Pictures/Palm Photos folder on your hard drive (see Viewing pictures and videos on your computer). up. Here are some common ways to clear space: • Making room on your Treo Keep in mind that your Treo 680 includes an expansion card slot, and that you can store applications and information on expansion cards (sold separately).
• Messaging: Multimedia content can also consume a lot of memory. Move multimedia content to an expansion card, or delete large files from your Treo (see Deleting messages). behavior or errors when using the keyboard and 5-way navigator in these applications. Third-party applications that modify wireless features may require extra troubleshooting.
CHAPTER 12 COMMON QUESTIONS on your computer and rename the folder (for example, BackupOld). I can’t exit a game or third-party application Windows: C:\Program Files\Palm\ Press Option + Applications return to Applications View. Mac: Mac hard drive> : Applications : Palm : Users : Getting more help NOTE Can’t find a Palm folder in Program Files? Then look for a palmOne or Handspring folder instead. For more info, see I can’t find my user folder.
2 Enter #*377, and then press Send . 3 Review the screen with details about the conditions that led up to the most recent automatic reset. NOTE Third-party developers create their own error messages. If you do not understand an error message, please contact the developer of the application for help. 12 CHAPTER COMMON QUESTIONS 4 Select OK.
COMMON QUESTIONS CHAPTER 12 270 ERROR MESSAGES
Terms Alt (alternative) A keyboard key. Enter a letter on the keyboard, and then press Alt to access variations such as international characters and symbols. Applications View The screen on your Palm® Treo™ 680 smart device from which you can open all applications. Auto-off interval The time of inactivity that passes before the screen on your Treo 680 turns off. The wireless features on your Treo 680 are unaffected by this setting.
EDGE (Enhanced Data rates for GSM Evolution) An enhanced version of GPRS that delivers data speeds that are up to three times faster than standard GPRS connections. (Additional charges may apply.) A way of transmitting information using light waves; this is called beaming. The IR port on your Treo enables you to transfer information to other IR devices within a short radius.
Palm OS PIM (personal information manager) The operating system of your Treo 680. Palm OS is known for its simplicity of use and for the large number of compatible third-party applications that can be added to your Treo 680. A genre of software that includes applications such as Palm Desktop software, Microsoft Outlook, Lotus Notes, and ACT!. PIMs generally store contacts, schedules, tasks, and memos.
Quick Key. Then when you want to call her, go to the Phone app and press and hold M. Your Treo 680 dials the number. SIM (Subscriber Identity Module) card The smartcard, inserted in your Treo 680, that contains your mobile account information, such as your phone number and the services to which you subscribe. Phonebook entries and SMS messages can also be stored on the SIM card.
Important safety and legal information FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Static Electricity, ESD, and Your Palm® Device • Electrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence. Conditions that enhance ESD occurrences Conditions that can contribute to the buildup of static electricity in the environment include the following: Description of ESD Static electricity is an electrical charge caused by the buildup of excess electrons on the surface of a material.
Specifications Radio Phone features • GSM 850/900/1800/1900 quad band world phone • GPRS class 10, class B • EDGE up to 59kbps per time-slot • Supports CSD (circuit-switched data) • Speakerphone • Hands-free headset jack (2.
Connectivity Display Keyboard 278 SPECIFICATIONS • IR • Bluetooth® wireless technology (1.
Included software • • System requirements Operating and storage temperature range Phone (including Favorites and Dial Pad) Pictures & Videos (includes camera and camcorder) • Memos • Tasks • Voice Memo • Documents To Go Professional® • Messaging (text and multimedia) • Calculator Basic and Advanced • Blazer web browser (Internet) • World Clock • Pocket Tunes™ • Palm® Desktop software • Xpress Mail (download required) • Push to Talk • Telenav (download required) • MobiTV (dow
280 SPECIFICATIONS
Index SYMBOLS ! in Tasks list 186 NUMERICS 24-hour clock 225 3G2 files 160, 164 3GP files 160 5-way navigator 27 911 calls 231 A AC charger 11, 12 accented characters 33, 34 accessing alternate character list 34 application menus 29 applications 36, 37 calculator 198 command buttons 29 email 81–83, 99, 238 Favorites pages 45 information 232 items on expansion cards 217 items on pick lists 30 on-device documentation and Quick Tour 4 Palm online support 4 voicemail 49 web browser 36, 136 World Clock 183 acce
Address Bar 136 addresses adding recipients to 64, 100 selecting 135 sending email and 87 sending messages and 100, 102, 104 synchronizing 255 viewing website 141, 142 adjusting screen brightness 50, 224, 238 Advanced Mode (calculator) 198, 199 agenda lists 175 Agenda View 73, 175, 180 Alarm check box 177 alarm clock 184 Alarm Preferences command 184 alarms adding calendar 177, 181 adding task 185, 187 recording tones for 182 selecting tones for 181, 182, 187 Album command 163 Album list 160, 161, 163 282
viewing information about 4, 203–204 Applications button 35, 37, 41 Applications View 36–37, 217, 227, 271 appointments 176, 255 See also events Archive folder 202 area codes 74, 117 area conversions 199 arrow icons 27 ASF files 161 Ask to add unknown phone numbers check box 53, 61 AT&T Wireless accounts.
Beam command 207, 208 Beam From pick list 208 Beam Receive pick list 238 Beam Status dialog 207, 208 Beam Status dialog box 207, 208 beaming 14, 206–208, 238, 271 bell icon 76, 250 Bill Balance button 62 blank screens 249 blank text messages 100 blank time slots 180 Blazer application 135 See also web browser blinking bell 76, 250 Bluetooth adapters 144, 146 Bluetooth application opening 67 sending from 205 setting up connections with 148, 150, 211 setting up dial-up networking and 146 Bluetooth devices con
Calc button 198 calculating disk space 18 calculator 33, 198 Calculator app 198–199 calculator modes 198 calendar accessing 99, 175 adding events 176, 177, 178 color-coding events 179 customizing 180–181 deleting events 179 saving 105 setting alarms for 177, 181 viewing items on 73, 180 Calendar application changing fonts for 224 changing views for 175 opening 36, 73 overview 175 setting default view 180 setting display options in 180–181 synchronizing with 23 Calendar button 35, 36, 175 calendar views 175,
web page layouts 136 character entry 32, 34 character limits memos 192 text messages 100 character searches 197 charge indicator 7, 12, 13 charger cable 12 charging battery 11–13 charging device 11, 12, 14 charging status 13 chat icon 107, 110 chat sessions 106, 107, 108 Chat View 106 Choose song button 169 Choose Songs command 170 Cingular SIM cards 3, 9 circuit-switched data connections 271 city information 183, 237 City pick list 183 Clear Cache button 144 Clear Cookies button 144 clock 182, 225 See also
synchronizing over Bluetooth 211, 212 synchronizing over infrared 213–214 troubleshooting 49, 257, 262, 264 voicemail and 49 VPNs and 238 web services and 136, 144, 262 constants 199 Contact Edit dialog box 58 contact names 44 contacts accessing 99 adding alerts for 122, 123 adding caller IDs for 59, 60 adding photos to 164 categorizing 58 changing info for 58 checking availability of 121 copying 62 creating 58, 116 deleting 61, 118 displaying 59 entering events for 178 entering phone numbers for 53, 63, 73
events 176, 177 memos 192 multimedia messages 102, 103 nicknames 117 partnerships 68, 145 passwords 233, 234 playlists 170, 171 private entries 234 PTT groups 116, 118, 125 PTT lists 116–118 signatures 96 speed-dial buttons 63 tasks 184 text messages 100–103 voice memos 193 CSD (circuit-switched data) 271 current date and time 182 current events 73 Current Privacy list 234, 235 customer service (AT&T Wireless) 4 customer service (Palm) 4 customizing applications 227–229 buttons 228 calendar 180–181 chat ses
device names 19 email 92, 266 events 179 favorite buttons 64 files 266 groups 121 memos 193 messages 106, 108 music from playlists 171 passwords 234 photos 156, 163, 164 playlists 171 tasks 187 video clips 158, 163, 164 desktop software. See Palm Desktop software Details button 29 Details command 163 Device Name field 67, 206 device names Bluetooth devices and 67, 206, 211 defined 271 Treo device and 19, 250 devices.
slide shows 161 tasks 180, 186, 187 unread messages 77, 175, 180 video clips 159, 160, 164 video recording time 157 voicemail messages 76 web addresses 142 web pages 135, 137 DOC files 191 documentation 2, 3, 4, 27 Documents application 100, 191–192 Documents button 192 Documents To Go 191, 192 downloading applications 140, 201 attachments 91 email messages 93, 99 files 139, 159, 200 multimedia messages 109 Palm info and updates 4 ringtones 70 text messages 103 Downloads bookmark 140 drafts 87, 101 Drafts b
email accounts changing 92 naming 85 setting up 84, 85, 86, 96, 99 email applications 57, 81, 229, 263 Email icon 85 email options 87 email providers 84 emergency calls 231 emoticons 101 empty battery icon 13 empty time slots 180 emptying Trash folder 92 Enable background play check box 170 Enable Fixed Number Dialing check box 232 encryption 135 Eng(x) display format 199 engineering notation 199 Enhanced Data rates for GSM Evolution.
F factory-installed applications 202 fade setting 180 Fast mode (browser) 143 Fast mode icon 137 favorite buttons adding 62–64 defined 272 deleting 64 dialing with 45 displaying 45 editing 64 organizing 64 transferring to Treo 62 Favorites tab 43, 45 FDN list 232 feedback 258 files See also specific type accessing 191, 238 attaching to email 88, 89 browsing 217 checking size of 204 deleting 266 downloading 139, 159, 200 moving 18, 167, 266, 267 opening 191, 192 292 INDEX saving 192 streaming 140 transfer
GetGood application. See Good Mobile Messaging getting started 3, 5, 15 GIF files 160 Glossary 271 glow (highlight) 28 Good Mobile Messaging application 81, 99 GPRS connections 76, 262, 263, 272 GPS receivers 151 gradients 199 graphics.
selecting as wallpaper 73 sending 102 storing 266 transferring to expansion cards 18, 266 troubleshooting 264 importing contact information 58 phone numbers 185 inactivity 233, 238, 249 Inbox 28, 89, 110 Inbox icons 91 Incoming dialog box 94 incompatible applications 18, 217, 243 indicator light 7, 12, 13 Info command 18, 203 Info screens 203 information accessing 232 backing up 18, 23, 247 beaming 207 entering 32–33 erasing all 250 hard resets and 232, 246 losing 219, 232, 247 marking private 234–235 maski
keyboard accessing alternate characters on 32 dialing from 44 entering info on 31, 32–33 locking 41, 230 restoring defaults for 228 searching from 44, 73 keyboard backlight 32, 224, 238 Keyguard 230 Known Caller pick list 70 L Label color pick list 108 land lines 48 language settings 11, 225, 245 laptops 212, 213 length functions 199 liability ii lightning bolts 13, 77 Li-Ion battery.
marking information as private 234–235 Mask Records option 234 masks 230, 234 mathematical functions 199 maximizing battery 13, 237 Media application 165 media features 14 Media Player 165, 167, 168 memory freeing 202, 266 running apps and 266 saving 179 storing web pages and 143 memory slots (calculator) 199 memos See also Memos application; notes creating 192 deleting 193 recording 193 sending voice 103 truncated text in 257 Memos application changing fonts for 224 entering text in 192 opening 36, 192 29
Microsoft Excel 89, 191 Microsoft Exchange servers 96, 175 Microsoft Office Manager See Documents Microsoft Outlook. See Outlook Microsoft Windows.
N names creating group 118 making PTT calls and 115 personalizing 117 sorting on 106 synchronizing and 250, 271 naming categories 227 device 19, 250 email accounts 85 expansion cards 219 photo albums 155 photo groups 159 playlists 170 video albums 157 voice memos 193, 194 navigator buttons 27 network connection icon 147 networks 74, 108, 257, 262 New Bookmark dialog 137 New button 29 New Contact command 58, 116 New Favorite command 63 New Favorites dialog 63, 64 New Group command 118 New Group dialog 118 2
P Page View 138, 141, 142 paging 100 pairing. See partnerships Palm (online support) 4 Palm Desktop software appointments and 176 caller IDs and 59 defined 272 installing 17, 201, 245 password-protecting 235 reinstalling 254 synchronizing with 16, 18, 23, 251 time zones and 176, 256 troubleshooting 245, 251 uninstalling 252 viewing and editing media from 164 PALM folder 155, 157 Palm OS devices 17, 253, 254 Palm OS software 17, 200, 273 Palm Quick Install.
service carrier for 3 setting preferences for 55, 56, 73 silencing ringer for 48, 223 switching to PTT calls and 127 troubleshooting 257–259 turning on and off 42 viewing Call Log for 47 viewing status of 75 viewing usage for 57 Phone application accessing Dial Pad in 51 adding caller IDs 59, 60 contact info and 44, 58 customizing 72–73 defined 273 displaying events in 181 opening 36, 42 overview 39 selecting wallpaper for 73, 163 selecting wireless networks from 74 setting dialing preferences in 73 status
grouping 160 personalizing 157, 158 repositioning 160 rotating 164 selecting as wallpaper 163 selecting background 180 sending 88, 102, 156, 161 setting default size 159 storing 153, 155 viewing 159, 160, 164 pick lists 28, 30 Pics&Videos icon 160 picture formats 160 Picture list 162 pictures See also images; photos adding to contacts 59, 164 saving 105, 156, 159 setting preferences for 159 taking 155–156, 265 Pictures & Videos application hiding toolbar in 161 opening 160 organizing media with 163 synchron
previewing messages 103 Previous Song button 169 primary applications 36, 228 primary buttons 228 prioritizing messages 103 prioritizing tasks 185, 187 privacy flag 185 Privacy Mode check box 108 Private check box 234 private entries 230, 234–235 programs.
Record new option 103 recorder 193 recording ringtones 71 sounds 182 videos 103, 157–158 voice memos 193 voice messages 129 Records button 204 recovering information 250 recovering passwords 235 recurring events 178, 181 Redial list 46 redirector (websites) 263 Refresh command 263 refreshing web pages 137, 263 Regulatory Information 275 reinstalling Palm Desktop software 254 reinstalling third-party applications 244, 247 Remember Last Category option 60 Reminder Sound pick list 182 reminders.
voice memos 193 web pages 138 scheduling events 176, 177, 178 Sci(x) display format 199 scientific calculator 198 scientific notation 199 screen accessing command buttons on 29 activating items on 28 activating wrong features 249 adjusting brightness 50, 224, 238 aligning 226 battery life and 14 dimming 36 disabling 230, 231 highlighting items on 28 locking 230 moving around on 25, 27 protecting 7 selecting items on 28, 30 troubleshooting 249–250, 259 turning on or off 41, 238, 259 waking up 41 304 INDEX
shortcuts 30, 37 Show Address Bar option 142 Show Calendar event option 73, 181 Show Categories option 187 Show Category Column option 180 Show Category List option 180, 181 Show Completed Tasks option 187 Show Due Dates option 185, 187 Show Due Tasks option 180 Show Messages option 180 Show Priorities option 187 Show Records option 234, 235 Show SIM Phonebook option 60, 62 Show Time Bars option 180 Show timestamps in chats option 108 Shutter sound pick list 159 Side button 7, 228 signal strength 42, 76, 25
special characters 32, 34, 101 specifications 277 speed-dial buttons 45, 63 speed-dial indicator 45 spreadsheets 89, 191 Start With pick list 138 starting chat sessions 107 static 258, 260 statistical functions 199 statistical information 203 status icons (email) 91 status icons (phone) 75–77 stereo adapters 66, 165 stereo headsets 66, 165 Sto button (calculator) 199 storage space.
taking pictures 155–156, 265 Tap and Drag check box 143 tapping 27, 28, 30, 226 Task Details dialog 184, 185 tasks See also events; Tasks application adding alarms 185, 187 adding attachments and 91 categorizing 185 checking off 185 creating 184 deleting 187 displaying 175, 180, 186, 187 marking as private 185 prioritizing 185, 187 viewing due dates for 186, 187 Tasks application 23, 184, 224 Tasks button 184 Tasks list 175, 185, 186, 187 Tasks Preferences screen 187 technical support (AT&T Wireless) 4 tech
time adding events 176, 179 recording videos and 157 setting system 236 viewing 182 time bars 180 time formats 225 time preferences 236 time slots (calendar) 180 Time Zone pick list 176 time zones 177, 236, 255 Timed Events check box 181 timestamps 108 tips 4 to do items. See tasks toolbars 141, 161 Totals command 57 touchscreen.
unread messages 77, 110, 175, 180 untimed events 177, 178, 181 updating application software 243 information 23, 195 World Clock 183 upgrades 17, 62, 253 troubleshooting 243, 244 uploading music files 167 uppercase characters 32 urgent messages 110 URLs 104, 136, 142, 207 See also web links USB hub 21, 252 USB ports 21 Use color for pick list 108 user discussion groups 4 user folders 244, 250, 274 User Guide 4 usernames 85, 86 V VersaMail application accessing email and 81 customizing 93–96 documentation fo
voicemail checking for 76 listening to 49 retrieving 49, 76 sending calls to 48 setting alert tones for 72 setting up 48 Voicemail Alert pick list 72 Voicemail icon 49, 76 voicemail notifications 49, 76 volume alarm tones 181 alert tones 72 music 169 phone 15, 72, 258 ringer 72 ringtones 70 video clips 158 voice memos 194 Volume button 7, 15, 72 volume conversions (calculator) 199 Volume pick list 70, 72 volume preferences 223 VPN client software 239 W waking up screen 41 walkie-talkie 111 310 INDEX wall
sending email from 135 setting preferences for 142–144 viewing offline 138 web-based email 81 websites See also web browsing accessing secure 135, 136, 264 deleting cookies for 144 downloading from 139, 159 installing from 200 opening History list for 141 submitting transactions and 136, 264 Week View 175 weight conversions 199 Wide Page Mode (browser) 136 Windows systems installing from 201 installing to expansion cards and 202 removing apps and 203 requirements for 17 sending email and 84, 93 synchronizi
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