User manual

Using Your Treo 700w Smartphone 219
Network connection CHAPTER 10
Network connection
Signal strength is weak
1. If you’re standing, move about 10 feet in any direction.
2. If you’re in a building, move near a window. Open any metal blinds.
3. If you’re in a building, move outdoors or to a more open area.
4. If you’re outdoors, move away from large buildings, trees, or
electrical wires.
5. If you’re in a vehicle, move your smartphone so that it’s level
with a window.
My smartphone won’t connect to the mobile network
1. Try the suggestions above for weak signals.
2. Turn off your smartphone and turn it on again (see “Turning your
phone on and off” on page 11).
3. Perform a soft reset (see “Performing a soft reset” on page 213).
4. Depending on where you are on a network and certain coverage
conditions, you might experience interruptions with your phone
operation while using a Wi-Fi card. Palm recommends that you turn
off the phone radio when using any Wi-Fi card or remove the Wi-Fi
card when not in use to ensure that you can always make and
receive phone calls. For EMERGENCY calls, always remove the card
from your smartphone to ensure optimal connectivity.
My smartphone seems to turn off by itself
If a system error and reset occur, the phone automatically turns on if it
was on before the reset. However, if your smartphone can’t determine if
Tip
Become familiar with
low coverage areas
where you live,
commute, work, and
play, so you know
when to expect signal
strength issues.